Official UK procurement notice
The Provision of a Welfare Benefits, Information and Guidance Service
Authority: The North Yorkshire Council (Local council)
What is being bought
Published requirement descriptionThis contract is for the provision of advice and information on a broad range of subjects pertaining to Welfare Benefits Advice. This service provides support, advice, and training to front line North Yorkshire Council advisers.
CPV: Benefit services · Disability benefits · Maternity benefits · Sickness benefits · Temporary disablement benefits · Unemployment compensation benefits · Value-added information services · Welfare services for children and young people · Welfare services for disabled people · Welfare services for the elderly · Welfare services not delivered through residential institutions
The lotProcurement structure
single lot · value publishedLot #1This contract is for the provision of advice and information on a broad range of…AwardedRenewalPublished value£535,500
This contract is for the provision of advice and information on a broad range of subjects pertaining to Welfare Benefits Advice. This service provides support, advice, and training to North Yorkshire Council front line advisers.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (9)
- Experience and Track Record: 15
- Service Delivery: 10
- Service Implementation: 10
- Staffing: 5
- Equalities and Diversity: 5
- Marketing and Engagement: 5
- price: 10
- Social Value: 5
- Sustainability and Business Continuity: 10
Published award criteria (9)
- Experience and Track Record: 15%
- Service Delivery: 10%
- Service Implementation: 10%
- Staffing: 5%
- Equalities and Diversity: 5%
- Marketing and Engagement: 5%
- Social Value: 5%
- Sustainability and Business Continuity: 10%
- Price: 10%
- Price carries 10 of 75 points: a 10% discount moves about 1 point. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes
- First published
- 4 Sept 2024, 12:19 BST
- Last source update
- 4 Mar 2025, 13:55 GMT
- Award evaluation window
- 4 Oct 2024 – …
- Authority reference
89161- FTS notice number
2025/S 000-007849- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0497f1Find a Tender
- Review procedure
Precise information on deadline(s) for review procedures:
North Yorkshire Council shall in accordance with the Public Contracts (Amendment) Regulations 2015, incorporate a minimum 10 day standstill period commencing at the point that information on the intention to award the contract is sent to tenderers.
The Council shall, as soon as possible after the decision has been made, inform the tenderers and candidates of its decision, and shall do so by notice in writing by the most rapid means of communication practicable.
Should additional information be required, please contact the person cited in paragraph I.1) of this form. If an appeal regarding the award of a contract has not been successfully resolved, Public Contracts Regulations2015 (SI 2015 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England and Wales).
Any such action must be started within 30 days beginning with the date when the aggrieved party first knew or ought to have known that grounds for starting the proceedings had arisen. Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. Following the 10 day standstill period, if no further debriefing has been requested, the Court may only award damages once the contract has been entered into.’
Publisher note: ‘To access the tender documents you must register your organisation details on the YORtender (Mercell) system at https://yortender.eu-supply.com/login.asp?B=YORTENDER. To view details of this opportunity, log into your account and click on “CTM Published Tenders” link. Select “Quote/tender ID” from the “Text filter” drop down menu, enter 89161 into the “with keyword” filter and click the green Search button. The opportunity should then appear in the list below. Click the name of the opportunity which will give an overview of the opportunity and click “Accept” if you wish to accept the invitation to tender. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date. If you require further information, guidance or support using YORtender there is a User Guide (pdf) on the home page. If you are having any technical issues there is a link to create a ticket as well as an e-mail address and telephone number on the phone page under the “Do you need technical support?” section.’
How it was run
Official notice- Submission deadline
- 4 Oct 2024, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 4 Oct 2024, 12:00 BST
Timeline
4 Oct 2024 → 4 Mar 2025 · 4 dates- Submission deadline4 Oct 2024, 12:00 BST
- Bids opened4 Oct 2024, 12:00 BST
- Bids must remain valid until5 Feb 2025, 23:59 GMT
- Notice published4 Mar 2025, 13:55 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete4 Mar 2025, 13:55 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Welfare Benefits UnitSME | £428,000 † | — | Awarded |
Contracts
The Provision of a Welfare Benefits, Information and Guidance Service · Welfare Benefits UnitSME
- Signed
- 12 Feb 2025
- Value
- £428,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 1 electronic | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High Court of England and WalesReview body
- N/AMediation body
- The Royal Courts of JusticeReview contact point
Bidders & participating suppliers
1 commercial party on the notice- Welfare Benefits UnitAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria