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Published 23 Jun 2026, 11:49 BST

Official UK procurement notice

The Provision of a Hate Crime, Antisocial Behaviour and Mediation Service

Official notice

Authority: Police, Fire & Crime Commissioner for Staffordshire (Police & fire)

2 lotsServicesCompetitive flexible procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Administration, defence and social security services (75) Delivery: UKWest Midlands (UKG2)
Published estimate£1,605,136total for 2 lots · £1,926,163 inc. VAT · 1 value update
Submissions closed 3 Sept 2026
Lots 2see the lot list below
Contract term 2 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2027

What is being bought2 lots · detail below

Published requirement description

The Staffordshire Commissioner for Police, Fire and Rescue and Crime, wishes to commission an effective, Hate Crime Service (Lot A) and Anti-Social Behaviour and Mediation Service (lot B) across Staffordshire and Stoke-on-Trent, which will provide independent, specialist interventions to victims of Hate Crime and Anti-Social Behaviour (including digital / cyber)

  • How the procedure runs: <span style="font-size: inherit;">Stage 1 - Written Submission and Evaluation</span> &nbsp; <span style="font-size: inherit;">Stage 1 responses will be&nbsp;evaluated using the following approach:</span> &nbsp; • <li><span style="font-size: inherit;">&nbsp;100% of the Stage 1 Score will be based on Price per Quality Point, covering 12 weighted technical questions including Social Value and Price&nbsp;</span></li> &nbsp; &nbsp; <span style="font-size: inherit;">Stage 1 score out of 100 - to two decimal places.&nbsp;</span> &nbsp; <span style="font-size: inherit;">Following the conclusion of Stage 1: The top three scoring suppliers will be shortlisted and invited to the Presentation Stage.</span> &nbsp; <span style="font-size: inherit;">Stage 2 - Presentations&nbsp;</span> &nbsp; <span style="font-size: inherit;">The&nbsp;top three shortlisted Suppliers will participate in the Presentation Stage, responding to three scenario-based questions. This stage will be scored using a different scoring matrix to assess the presentations. Each presentation will be scored using a WEM approach with equal weightings:</span> &nbsp; • <li><span style="font-size: inherit;">5% for each scenario (totalling 15% of the overall score)&nbsp;</span></li> &nbsp; &nbsp; <span style="font-size: inherit;">These&nbsp;scores will be added to the 85% carried forward from Stage 1, forming the final evaluation score used to identify the Most Advantageous Tender. The&nbsp;total final score will be calculated by combining:</span> &nbsp; • <li><span style="font-size: inherit;">85% from Stage 1 (PQP), and 15% from Stage 2 Presentations.</span></li>

CPV: Provision of services to the community

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£1,605,136 together)
Lot #1Hate Crime (Lot A)Renewal UK, West Midlands 2 yrsSMEVCSEPublished value£739,916

Hate Crime (Lot A) - The Staffordshire Commissioner for Police, Fire and Rescue and Crime (the Commissioner) has agreed to commission a free Hate Crime Service and Antisocial Behaviour (ASB) and Mediation Service. The services include a range of interventions (see section 5) Both services will be delivered across Staffordshire and Stoke-on-Trent and will:

  • Be confidential and tailored to the needs of the victim;
  • Help victims cope and recover from the impact of the crime / incident and the harm experienced;
  • Help victims to feel safe and live independent, fulfilling lives;
  • Operate without discrimination and be available regardless of residence status, citizenship or nationality;
  • Be subject to regular reviews.
Contract period: 1 Apr 2027 – 31 Mar 2029 (2 yrs) · up to 31 Mar 2031 with extensionsValue: £739,916 exc. VAT · £887,899 inc. VAT
Delivery: UK, West MidlandsEligibility: SME eligibleVCSE eligible
Extensions: 12 months x 2
75200000 Provision of services to the community
Lot #2Anti-Social Behaviour and Mediation (Lot B)Renewal UK 2 yrsSMEVCSEPublished value£865,220

Anti-Social Behaviour and Mediation (Lot B) - The Staffordshire Commissioner for Police, Fire and Rescue and Crime (the Commissioner) has agreed to commission a free Hate Crime Service and Antisocial Behaviour (ASB) and Mediation Service. The services include a range of interventions (see section 5) Both services will be delivered across Staffordshire and Stoke-on-Trent and will:

  • Be confidential and tailored to the needs of the victim;
  • Help victims cope and recover from the impact of the crime / incident and the harm experienced;
  • Help victims to feel safe and live independent, fulfilling lives;
  • Operate without discrimination and be available regardless of residence status, citizenship or nationality;
  • Be subject to regular reviews.
Contract period: 1 Apr 2027 – 31 Mar 2029 (2 yrs) · up to 31 Mar 2031 with extensionsValue: £865,220 exc. VAT · £1,038,264 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: 12 months x 2
75200000 Provision of services to the community

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
23 Jun 2026, 11:49 BST
Last source update
3 Aug 2026, 17:16 BST
Award evaluation window
Submission end – 14 Dec 2026
FTS notice number
2026/S 000-073396
Latest notice
Tender notice (UK4)
Classification (CPV)
Provision of services to the community
Delivery area
UKWest Midlands (UKG2)
Official registry OCID
ocds-h6vhtk-06bae5 Find a Tender
How it runs

<span style="font-size: inherit;">Stage 1 - Written Submission and Evaluation</span>

&nbsp;

<span style="font-size: inherit;">Stage 1 responses will be&nbsp;evaluated using the following approach:</span>

&nbsp;

  • <li><span style="font-size: inherit;">&nbsp;100% of the Stage 1 Score will be based on Price per Quality Point, covering 12 weighted technical questions including Social Value and Price&nbsp;</span></li>

&nbsp;

&nbsp;

<span style="font-size: inherit;">Stage 1 score out of 100 - to two decimal places.&nbsp;</span>

&nbsp;

<span style="font-size: inherit;">Following the conclusion of Stage 1: The top three scoring suppliers will be shortlisted and invited to the Presentation Stage.</span>

&nbsp;

<span style="font-size: inherit;">Stage 2 - Presentations&nbsp;</span>

&nbsp;

<span style="font-size: inherit;">The&nbsp;top three shortlisted Suppliers will participate in the Presentation Stage, responding to three scenario-based questions. This stage will be scored using a different scoring matrix to assess the presentations. Each presentation will be scored using a WEM approach with equal weightings:</span>

&nbsp;

  • <li><span style="font-size: inherit;">5% for each scenario (totalling 15% of the overall score)&nbsp;</span></li>

&nbsp;

&nbsp;

<span style="font-size: inherit;">These&nbsp;scores will be added to the 85% carried forward from Stage 1, forming the final evaluation score used to identify the Most Advantageous Tender. The&nbsp;total final score will be calculated by combining:</span>

&nbsp;

  • <li><span style="font-size: inherit;">85% from Stage 1 (PQP), and 15% from Stage 2 Presentations.</span></li>

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
3 Sept 2026, 12:28 BST
Clarification deadline
24 Aug 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Full details about this procurement can be accessed at portal.proquro.co.uk/Suppliers/Tenders/De… ↗

Timeline

23 Jun 2026 → 1 Apr 2027 · 7 dates
  1. Planning notice published121 days ago
    23 Jun 2026, 11:49 BST
  2. Market engagement100 days ago
    14 Jul 2026, 23:59 BST

    The Staffordshire Police, Fire and Crime Commissioner seeks to commission a Staffordshire and Stoke-on-Trent Hate Crime Support Service (Lot A) and an ASB & Mediation Support Service (Lot B) for victims of crime / incidents, regardless of whether the crime / incident has been reported to the police or not. Both services will provide a free, confidential, high-quality service, with victim’s wishes and feelings being at the heart of service delivery. The service will provide timely information, advice, guidance, signposting and one-to-one support to help victims cope and recover from the impact of the crime / incident and the harm they have experienced. Working in partnership with relevant partners / service providers to ensure the development, coordination and delivery of a range of effective victim services will be a key element. Services will commence 1st April 2027. The Commissioner is planning on holding a market engagement day at Staffordshire Police HQ, Conference Room 7, Weston Road, Stafford, ST18 0YY on Friday 17th July 2026. This will include 1-2-1 sessions with individual suppliers, where requested. The aim of the market engagement day will be to examine the proposed specification and answer any questions in relation to the requirement and procurement process, before the formal tender is launched. Suppliers wishing to attend this event should login to, or register as a new supplier on, Proquro e-tendering portal and submit a completed attendance document through the Proquro system expressing an interest, before 14th July 5pm 2026. Please indicate who will be attending with e-mail addresses and if organisations wish to book a 1-2-1 session with Commissioners. Contract value: Lot A - Hate Crime Service Circa £704,000 (£176,000 per annum) Lot B - ASB & Mediation Service Circa £826,000 (206,500 per annum)

  3. Tender notice published80 days ago
    3 Aug 2026, 17:16 BST
  4. Clarification questions by59 days ago
    24 Aug 2026, 12:00 BST
  5. Submission deadline49 days ago
    3 Sept 2026, 12:28 BST
  6. Today
    22 Oct 2026
  7. Award decision expected byin 53 days
    14 Dec 2026, 23:59 GMT
  8. Contract startsin 160 days
    1 Apr 2027, 00:00 BST

Notice history

7 events · 3 releases on Find a Tender · since 23 Jun 2026
  1. Preliminary market engagement notice published
    23 Jun 2026, 11:49 BST
    UK2
  2. Preliminary market engagement notice published
    23 Jun 2026, 13:30 BST
    UK2
  3. Tender notice published
    3 Aug 2026, 17:16 BST
    UK4
  4. Published value updated to £1,605,136
    3 Aug 2026, 17:16 BST
    was £1,530,000
  5. Status changed to active
    3 Aug 2026, 17:16 BST
  6. Procurement method changed
    3 Aug 2026, 17:16 BST
  7. Deadline published: 3 Sept 2026, 12:28 BST
    3 Aug 2026, 17:16 BST
Published amendments (1)

Amended description to breakdown annual values for each Lot

Contracting authority & participating public bodies

Police, Fire & Crime Commissioner for Staffordshire

Contracting authorityPublic authority - sub-central government GB-PPON: PBJV-9412-LHBX Staffordshire Police HQ, Weston Road , Stafford, West Midlands, ST18 0YYContact name, email, phone

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure