Find a TenderClosed
Published 21 Dec 2021, 09:05 GMT

Official UK procurement notice

The National Survey for Wales 2023-24 onwards

Official notice

Authority: Welsh Government

ServicesOpen procedure
Published estimate£17,600,000exc. VAT · 1 value update
Submissions closed 23 Jun 2022
Next notice expected 27 Mar 2023

What is being bought

Published requirement description

Welsh Government requires a contract to deliver the National Survey for Wales from 2023-24 onwards. Under the Contract, the successful Bidder will conduct fieldwork for the National Survey from March 2023 until March 2028 (with the option to delay fieldwork start to October 2023, and/or delay fieldwork end to March 2029 or March 2030), and to supply the resulting data files to the Client along with technical documentation. The survey will be a continuous annual survey of around 12,000 people a year across in Wales. Fieldwork will be carried out primarily by telephone, with an additional online self-completion section in some years. Where respondents cannot be contacted by phone, interviewers may visit addresses and if possible carry out the survey face-to-face, in home (with a computerised self-completion section in some years).

  • Recurrence: 6 years 4 months to 8 years 4 months

CPV: Customer satisfaction survey · Customer survey services · Design and execution of research and development · Market research services · Research and development services and related consultancy services · Research services · Social research services · Telephone survey services

The lotProcurement structure

single lot · value published
Lot #1The survey will cover a representative, random sample of all people aged 16 or over…RenewalPublished value£17,600,000

The survey will cover a representative, random sample of all people aged 16 or over (no upper age limit) resident within private households in Wales. The address sample will be a single-stage sample across Wales. Within each sampled household, where there are two or more eligible individuals the interviewer will select the respondent using a random selection technique. Approximately 12,000 interviews should be achieved in each financial year, unclustered across the year. The sample should be sufficiently representative within quarters to support national estimates based on each quarter.

The survey will provide results each year primarily at national, regional and local health board level, but will also support estimates at local authority level. The achieved sample size will be broadly proportionate to population size in each local authority, with over-sampling to achieve an effective sample size of approximately 750 respondents a year in Powys and 250 a year in the smallest authorities.

A modular questionnaire will be administered to each participating respondent. The questionnaire will be updated each year. The questionnaire will take 40 minutes to complete (median average across respondents). The survey will be carried out primarily by telephone, with a face-to-face, in-home interview for respondents who do not provide a phone number. In some years there will also be a 10-15 minute self-completion section within the overall 40 minute survey length, either online (for respondents who complete the first section by telephone) or by Computer-Assisted Self-Interview (CASI; for respondents completing the first section face-to-face).

Filtering and random subsampling of modules will be used to collect data only to the necessary level of precision for each topic. This means that for example where estimates are only needed at national level, a random subsample will be selected from the whole sample such that 2,000 respondents answer the relevant questions. The questionnaires supplied by the Client will be converted by the successful Bidder into computer scripts for fieldwork. Conversion of the materials will include detailed testing of the script by the successful Bidder. The successful Bidder will supply data files, including weights, for each fieldwork year to the Client by early May after the end of that fieldwork year. Data files will then be reviewed by the Client. The successful Bidder will revise them as necessary by mid May for sign-off by the Client by early June. The technical report relating to that fieldwork year will be supplied to the Client by mid May, to be revised and signed off by early June. Additional information: II.2.6) Estimated value - the estimated maximum value figure GBP 17600000 includes VAT and the costs of the core and optional requirements of the initial contract term and the optional extension periods.

II.2.7) Duration

The initial contract term is 6 years and 4 months, with the option to extend by 1 or 2 years.

Delivery: Wales
Extensions: Please refer to the tender specification document for further details. · The contract will include options to extend by 1 or 2 years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Staff
Names and qualifications of delivery staff must be submitted

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 6 years 4 months to 8 years 4 months
First published
21 Dec 2021, 09:05 GMT
Last source update
14 Apr 2022, 17:03 BST
Award evaluation window
23 Jun 2022 – …
Authority reference
C394/2021/2022
FTS notice number
2022/S 000-010104
Classification (CPV)
Customer satisfaction surveyCustomer survey servicesDesign and execution of research and developmentMarket research servicesResearch and development services and related consultancy servicesResearch servicesSocial research servicesTelephone survey services
Delivery area
Wales (UKL)
Official registry OCID
ocds-h6vhtk-0303f4 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

as stated in the tender documents

Publisher note: E-Tender Information: https://etenderwales.bravosolution.co.uk - The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation. - Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the User performing the Registration. - The User who performs the Registration becomes the Super User for the Organisation. - On registering on the Platform the Super User will select a Username and will receive a password. - The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page. - In order to log-in to the Platform please enter your Username and Password. - Note: If you forget your Password then visit the homepage and click “Forgot your password?” - Registration should only be performed once for each Organisation. - If you think that someone in your Organisation may have already registered on this Platform then you must not register again. - Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform. - Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation). - Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact the Helpdesk to gain access to the Platform. - Tenders must be uploaded to the BravoSolution portal by 2pm How To Find The ITT: - Once logged in you must click on ‘ITT’s Open to all Suppliers’ - The e-tender references for this contract are: project_49822, itt_93348. - Click on the title to access summary details of the contract. If you are still interested in submitting a tender, click the ‘Express an Interest button’. This will move the ITT from the ‘Open to all Suppliers’ area to the ‘My ITT’s’ on the home page. - You will then see the full details of the ITT in the qualification and technical envelopes along with any relevant documents in the ‘Attachments’ area. - Should you have any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly – Please do not contact the named person at the top of this notice. II.2.6) Estimated value Total estimated maximum value figure GBP 17600000 including VAT The potential total value of the Contract for the core requirements is estimated to be a maximum of GBP 10m (excluding VAT) over the 6 year 4 month duration. The potential value for the core requirements for the possible extension (of up to two years) is estimated to be an additional GBP 1.9m (excluding VAT) a year. The maximum budget for the core requirements is GBP 0.5m in 2022-23 and GBP 1.869m per financial year thereafter (excluding VAT, and including inflation over the life of the Contract). Note that the maximum budget is lower if option (i) to delay fieldwork start is taken up: GBP 0.1m in 2022-23, 1.657m in 2023-24, and then 1.869m a year thereafter. In addition, subject to the Client’s ongoing contract requirements, should all of the additional optional elements be required during the contract term the maximum additional budget for all optional elements on top of the core budget set out above is GBP 750k excluding VAT over the life of the contract. NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=118904 Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are: Community Benefits will be non-core. (WA Ref:118904) The buyer considers that this contract is suitable for consortia.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN, CY
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://etenderwales.bravosolution.co.uk/web/ ↗

Submission deadline
23 Jun 2022, 14:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en, cy
Bid validity
180 days from the deadline
Bids opened
23 Jun 2022, 14:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

14 Apr 2022 → 27 Mar 2023 · 4 dates
  1. Notice published
    14 Apr 2022, 17:03 BST
  2. Submission deadline
    23 Jun 2022, 14:00 BST
  3. Bids opened
    23 Jun 2022, 14:00 BST
  4. Next notice expected
    27 Mar 2023, 00:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 14 Apr 2022
  1. Published value updated to £17,600,000
    14 Apr 2022, 17:03 BST
    was £12,000,000
  2. Status changed to active
    14 Apr 2022, 17:03 BST
  3. Procurement method changed
    14 Apr 2022, 17:03 BST
  4. Deadline published: 23 Jun 2022, 14:00 BST
    14 Apr 2022, 17:03 BST

Contracting authority & participating public bodies

Welsh Government

Contracting authorityBody governed by public lawGeneral public services Corporate Procurement Services, Cathays Park, Cardiff, Wales, CF10 3NQContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria