Official UK procurement notice
The Meads - Cleaning and Security Services
Authority: Rushmoor Borough Council (Local council)·On behalf of: EDDISONS COMMERCIAL LIMITED t/a BTG Eddisons
What is being bought
Published requirement descriptionRushmoor Borough Council (the 'council') invited tenders from suitably experienced cleaning and security suppliers for The Meads Shopping centre located in Farnborough.
The value of cleaning and security services at The Meads is in the region of £650,000 per annum (excluding VAT). A price cap of £735,000 was applied to tenders in relation to
cost of service for the 1st year of the contract, the Council reserved the right to set aside any tenders above this amount. The Council is letting the contract on a 3-year base term with options to extend up to a maximum of 5 years.
Following the award of the contract, it will also allow for the addition of further sites within the Council's property portfolio, including but not limited to.
- Union Yard, Aldershot
- Ashbourne House, Andover
- Frimley 4.4, Farnborough
There is no guarantee that further sites will be incorporated within the scope of the contract. The Inclusion of further sites will be at the Council's sole discretion and will be subject to best value review of delivery options.
The core scope of services, which the successful supplier is required to deliver are:
- Cleaning services
- Security Services
Full details of the required services were made available during the tender period within the Cleaning and Security Specification zip files. These included the detailed service specifications, staff rotas, floor plans, equipment inventories and all other supporting documents.
Subject to the successful conclusion of the Standstill Period and completion of the contract, the Council currently anticipates that service commencement will take place on 7 January 2027.
- The authority expects to re-tender this requirement around 6 Sept 2029, 23:59 BST.
CPV: Cleaning services · Detergents · Security services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£5,759,351
- Economic & financial standing
For full information of the Council's legal and financial conditions of participation, please see the tender pack available on ProContract. An overview of the elements set out in the Procurement Specific Questionnaire are below.
- Business Risk Assessment using CreditSafe.
- Turnover Requirements.
- Insurance levels of £10M PL each & every claim and £10M EL each & every claim.
- Technical & professional ability
The Council require Tenderers to submit between 1-3 contract case studies (CCS) relating to services undertaken or are currently being delivered within the past 5 years must be submitted using the Contract Case Study template provided within the tender pack on ProContract.
Multiple case studies that apply to the same client organisation are permitted as long as each example relates to a discrete contract. The case studies will be assessed holistically and must demonstrate evidence of the following as minimum to pass.
- Experience of successfully delivering security services within a shopping centre setting, airport or high-footfall major train stations with similar challenges (for example, Manchester Piccadilly railway station, major London railway stations, Birmingham New Street Station) to be demonstrated on at least 1 of the contract case studies submitted
- Experience of successfully delivering cleaning services within a shopping centre setting, airport or high-footfall major train stations with similar challenges (for example, Manchester Piccadilly railway station, major London railway stations, Birmingham New Street Station) to be demonstrated on at least 1 of the contract case studies submitted
- Experience of successfully managing a combined security and cleaning service to be demonstrated on at least 1 of the contract case studies submitted
- Experience delivering a cleaning and/or security contract with a minimum contract value of £300,000 per annum to be demonstrated on at least 2 of the contract case studies submitted
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (15)
- Methodology - Cleaning Services: 7.5%
- Methodology - Security Services: 7.5%
- Methodology - Combined Service: 5%
- Methodology - Health and Safety Risk Management: 5%
- Methodology - Communication, Partnership working and Reporting: 7.5%
- Resources - Management Structure: 7.5%
- Resources - Operative Management: 7.5%
- Resources - Equipment, Uniform and Computer-aided systems.: 5%
- Budget formation: 5%
- mobilisation: 5%
- Cleaning Service: 10%
- Security Services: 10%
- Rates: 10%
- Social Value - Qualitive: 4%
- Social Value - Quantitative: 3.5%
Published award criteria (15)
- Methodology - Cleaning Services
- Methodology - Security Services
- Methodology - Combined Service
- Methodology - Health and Safety Risk Management
- Methodology - Communication, Partnership working and Reporting
- Resources - Management Structure
- Resources - Operative Management
- Resources - Equipment, Uniform and Computer-aided systems.
- Budget formation
- mobilisation
- Social Value - Qualitive
- Social Value - Quantitative
- Cleaning Service
- Security Services
- Rates
- Economic & financial standing
For full information of the Council's legal and financial conditions of participation, please see the tender pack available on ProContract. An overview of the elements set out in the Procurement Specific Questionnaire are below.
- Business Risk Assessment using CreditSafe.
- Turnover Requirements.
- Insurance levels of £10M PL each & every claim and £10M EL each & every claim.
- Technical & professional ability
The Council require Tenderers to submit between 1-3 contract case studies (CCS) relating to services undertaken or are currently being delivered within the past 5 years must be submitted using the Contract Case Study template provided within the tender pack on ProContract.
Multiple case studies that apply to the same client organisation are permitted as long as each example relates to a discrete contract. The case studies will be assessed holistically and must demonstrate evidence of the following as minimum to pass.
- Experience of successfully delivering security services within a shopping centre setting, airport or high-footfall major train stations with similar challenges (for example, Manchester Piccadilly railway station, major London railway stations, Birmingham New Street Station) to be demonstrated on at least 1 of the contract case studies submitted
- Experience of successfully delivering cleaning services within a shopping centre setting, airport or high-footfall major train stations with similar challenges (for example, Manchester Piccadilly railway station, major London railway stations, Birmingham New Street Station) to be demonstrated on at least 1 of the contract case studies submitted
- Experience of successfully managing a combined security and cleaning service to be demonstrated on at least 1 of the contract case studies submitted
- Experience delivering a cleaning and/or security contract with a minimum contract value of £300,000 per annum to be demonstrat…
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 6 Sept 2029
- First published
- 21 Jan 2026, 17:07 GMT
- Last source update
- 2 Sept 2026, 17:36 BST
- Award evaluation window
- Submission end – 6 Jul 2026
- FTS notice number
2026/S 000-027136- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-060b9aFind a Tender
How it was run
Official notice- Submission deadline
- 27 May 2026, 12:00 BST
- Clarification deadline
- 15 May 2026, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Documents to be submitted on the Council's e-tendering solution ProContract. Please follow this link - procontract.due-north.com/Login ↗
Timeline
21 Jan 2026 → 2 Nov 2026 · 11 dates- Planning notice published277 days ago21 Jan 2026, 17:07 GMT
- Market engagement256 days ago10 Feb 2026, 23:59 GMT
Engagement Objectives, Feedback Process & PME Programme
In undertaking this preliminary market engagement process the Council is seeking to gain feedback against a number of key considerations which will inform its subsequent adopted strategy.
These considerations include for:
- Combination or separation of activities by service type and / or site
- Associated consideration of bidding / lotting options
- Conditions of Participation including for experience, insurance, financial standing, quality standards, etc.
- Procurement process, programme and high-level award criteria
- Mobilisation and service establishment
- Specification, scope and service levels
- Budget, commercial models and variation mechanisms
- Service improvement and market innovation
- Contractual high-level red lines
- Contract duration and extension options
- Pricing models
In order to obtain and consider feedback on a structured basis, the Council has developed a brief Request for Information (RFI) questionnaire for interested operators to complete and return via the Council's ProContract e-sourcing system. Responses should be provided by 10th February 2026 - 12:00 as the Council will be scheduling its consideration of responses shortly afterwards.
Following review of responses, the council may seek to engage with respondents in order to better understand suggested approaches. This will likely be via issue of correspondence via ProContract but may also be via invitation to attend a brief on-line TEAMS meeting. Engagement activities are targeted to take place between Tuesday 17th and Friday 20th February. Respondents will be asked to confirm their availability and suggested dates & times for participating in a TEAMS call within their RFI responses.
The summary programme that the Council will run the PME process to is set out below:
PME Notice Issued 21st January 2026
PME Pack Issued on ProContract 21st January 2026
Meads Site Tour Request Deadline 28th January 2026 @14:00
Meads Site Tour 29th January @10:00 - 12:00
PME RFI Response Deadline - 10th February 2026 @12:00
The Meads PME Site Visit
The council are offering an optional site visit at The Meads on Thursday 29th January from 10:00 -12:00.
Tenderers who wish to attend the visit are requested to confirm the names and positions of delegates (max of 2 delegates) that they wish to send to the site visit by ProContract correspondence by 2pm on Wednesday 28th January.
Delegates should arrive 15 minutes before commencement of the site tour and report to Ron Melia, Centre Manager at the business Centre Office, which is located at end of the Shopping centre, just beyond the Prezzo Restaurant.
Further site visits will be allowed for at the tendering stage under the future formal procurement process, attendance at which will be mandatory requirement of bidding.
Administration
The RFI questionnaire, draft specification and supporting documents can be accessed via the Council's e-sourcing system ProContract.
The Council use the system to administrate the preliminary market engagement process and subsequent formal procurement process, including for the following activities:
- Access to and issue of preliminary market information & documentation
- Pre-RFI submission clarification requests and response
- RFI questionnaire submission
- Access to and issue of procurement information & documentation
- Pre-tender submission clarification requests and response
- Tender submission
- Tender opening & access to responses
- Post-tender submission clarification requests and response
- Award decision notification & feedback.
NB: Suppliers should note that there is no obligation to take part in this exercise and that if they do not take part, it will not preclude them from any subsequent related procurement process. Engaging suppliers will not receive preferential treatment in any subsequent quotation or tender process, and this is in no way an indication of the selection of any organisation or a guarantee of future work.
- Next notice expected229 days ago9 Mar 2026, 23:59 GMT
- Tender notice published214 days ago25 Mar 2026, 09:31 GMT
- Clarification questions by162 days ago15 May 2026, 23:59 BST
- Submission deadline151 days ago27 May 2026, 12:00 BST
- Award decision expected by110 days ago6 Jul 2026, 23:59 BST
- Assessment summaries sent53 days ago2 Sept 2026, 00:00 BST
- Latest notice published53 days ago2 Sept 2026, 17:36 BST
- Standstill ends40 days ago14 Sept 2026, 23:59 BST
- Today25 Oct 2026
- Contract startsin 8 days2 Nov 2026
Notice history
13 events · 6 releases on Find a Tender · since 21 Jan 2026- Preliminary market engagement notice published21 Jan 2026, 17:07 GMTUK2
- Tender notice published25 Mar 2026, 09:31 GMTUK4
- Status changed to active25 Mar 2026, 09:31 GMT
- Procurement method changed25 Mar 2026, 09:31 GMT
- Deadline published: 24 Apr 2026, 12:00 BST25 Mar 2026, 09:31 GMT
- Tender notice published23 Apr 2026, 14:29 BSTUK4
- Deadline moved to 1 May 2026, 12:00 BST23 Apr 2026, 14:29 BST+7 days · was 24 Apr 2026, 12:00 BST
- Tender notice published30 Apr 2026, 10:45 BSTUK4
- Deadline moved to 27 May 2026, 12:00 BST30 Apr 2026, 10:45 BST+26 days · was 1 May 2026, 12:00 BST
- Tender notice published6 May 2026, 09:40 BSTUK4
- Contract award notice published2 Sept 2026, 17:36 BSTUK6
- Status changed to complete2 Sept 2026, 17:36 BST
- Contract signature expected15 Sept 2026, 23:59 BSTscheduled
Published amendments (3)
The Council have extended the tender deadline by 1 week.
Timetable updated. Includes for provision of additional bidders briefing and site tour.
Increase to the annual contract value for the combined Cleaning and Security services to £650,000 per annum. Increase to the budget cap to £735,000 per annum.
Routine re-releases (6)
- 2026-04: 1 release · 23 Apr 2026
- 2026-03: 1 release · 25 Mar 2026
- 2026-01: 1 release · 21 Jan 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| A&R Contract Cleaning Specialist LtdSME7 Jan 2027 – 6 Jan 2030 · up to 6 Jan 2032Extensions: The contract term will be for 3 years with options to extend in increments to be agreed up to a maximum of 5 years · Options: The Council reserves the right to incorporate additional sites and changes to services into the scope of this contract during the contract term to allow for further improvements and service efficiencies. These sites that the Council are currently able to identify are: - Union Yard, Aldershot -Ashbourne House, Andover -Frimley 4.4, Farnborough. Specifications for each of these locations were included within the 'other sites specification' zip file within the tender pack found on ProContract to ensure that Suppliers have full visibility of the potential future requirements. These documents outlined the expected service standards, operational parameters and site-specific needs for both Cleaning and Security services. The people rates submitted within the Pricing Template for Cleaning and Security services shall be fixed for the duration of the contract and will apply equally to the additional sites should the Council choose to adopt them at any point during the term. Any future inclusion of these sites will follow the agreed contract variation process and will be communicated to the Supplier in accordance with the contract conditions. Should the Council choose to include Union Yard, Ashbourne House and Frimley 4.4 within the contract the annual contract value will be in the region of £904,000 per annum. Based on anticipated inflationary uplifts and the total individual contract spend over the potential 5-year term (3-year base with options to extend) including for the additional 3 sites is expected to be in the region of £5,759,350.53 including for VAT. This amount assumes for a 3%. Tenderers should note that contract increases will be in line with relevant indices, and the Council doesn't guarantee amount an increase of 3%. | £5,759,351 inc. VAT | 2 Sept 2026standstill to 14 Sept 2026 | Standstill |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 12final-stage tenders | 9 | 0 | — |
Who bid
- wonA&R CONTRACT CLEANING SPECIALIST LTDSME · Wales (Cymru)
- did not winCHASE SERVICES GROUP LTDSME · Greater London
- did not winCITY GROUP SECURITY LIMITED · Greater London
- did not winCORPORATE FACILITIES SERVICES LIMITEDSME · South East England
- did not winVIGILANT PROTECT UK LIMITED · Scotland
- did not winDELTA FORCE GROUP LTDSME · Greater London
- did not winINNOVATIVE SECURITY SOLUTIONS LIMITEDSME · West Midlands
- did not winJANNET SECURITY SERVICES LTDSME · Greater London
- did not winKINGDOM SERVICES GROUP LIMITED · North West England
- did not winREGENT FM LIMITEDSME · East of England
- did not winSURREY SECURITY SERVICE LIMITEDSME · South East England
- did not winWESTGROVE SUPPORT SERVICES LIMITEDSME · North West England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
3 public bodies on the noticeOther public bodies
- EDDISONS COMMERCIAL LIMITED t/a BTG EddisonsProcuring entityEvaluation of Tenders
- Portsmouth City CouncilProcuring entityProcurement Support
Bidders & participating suppliers
12 commercial parties on the notice · 1 awarded- A&R CONTRACT CLEANING SPECIALIST LTDAwarded supplier
- CHASE SERVICES GROUP LTDBidder / tenderer
- CITY GROUP SECURITY LIMITEDBidder / tenderer
- CORPORATE FACILITIES SERVICES LIMITEDBidder / tenderer
- DELTA FORCE GROUP LTDBidder / tenderer
- INNOVATIVE SECURITY SOLUTIONS LIMITEDBidder / tenderer
- JANNET SECURITY SERVICES LTDBidder / tenderer
- KINGDOM SERVICES GROUP LIMITEDBidder / tenderer
- REGENT FM LIMITEDBidder / tenderer
- SURREY SECURITY SERVICE LIMITEDBidder / tenderer
Show 2 more suppliers
- VIGILANT PROTECT UK LIMITEDBidder / tenderer
- WESTGROVE SUPPORT SERVICES LIMITEDBidder / tenderer
Official documents & specifications (6)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender