Find a TenderClosed
Published 29 May 2024, 17:07 BST

Official UK procurement notice

THE FRAMEWORK FOR PATROL & RESPONSE SERVICE

Official notice

Authority: London Borough of Ealing (Local council)

Framework agreementServicesOpen procedure
Framework ceiling (notional)£1,720,000framework ceiling, not attributable revenue
Submissions closed 3 Jul 2024
Framework period 4 yrsends 4 Nov 2028 · extension options published · starts 5 Nov 2024

What is being bought

Published requirement description

The Council is retendering the framework agreement for the provision of Patrol and Response Services (the “Framework Agreement”). This Framework Agreement will be accessible to all relevant London contracting authorities, who may wish to ‘call off’ services available under the Framework Agreement. This can be done by entering into an Access Agreement with the contracting authority and the Council (a form of which is Scheduled to the Framework Agreement).<br/>Once the tender process has completed, the Council will enter into the Framework Agreement with the successful bidder to provide services to the Council as set out in the Specification.<br/>The Council is responsible for managing 182 parks and open spaces and 124 housing estates and responding to concerns about crime and anti-social behaviour (“ASB”) affecting local people, businesses and visitors. The Framework Agreement is for the provision of Patrol and Response Services. <br/><br/>The Service Provider will be required to deliver a borough-wide Patrol and Response Service, split into four separate but interconnected patrols (please note the Council will not allow any subcontracting of any part of this service).<br/><br/>These four services are:<br/><br/>1. Proactive and responsive Parks Patrols: a proactive patrol service tasked by Council officers from the Council’s Parks team and focussed on areas in the Council managed parks. <br/>2. Proactive and responsive Estates Anti-social Behaviour (ASB) Patrols: a proactive patrol service tasked by Council officers from the Council’s Safer Communities team and focussed on areas in the Council managed housing estates. <br/>3. Noise & Nuisance and ASB Response Team: a Patrol & Response service reacting to calls from Residents relating to Noise Nuisance, including those calls that may include an ASB aspect.<br/>4. Locking Service: a servicer to lock and unlock parks and council buildings.

  • Recurrence: The retender of this project is anticipated to start a year before the end of the contract.

CPV: Public law and order services · Public security services · Public security, law and order services · Security services

How this framework works

From the published notice
Places
up to 1 suppliers
Framework period
4 yrs from 5 Nov 2024, 4 year framework with no extensions

The lotProcurement structure

single lot · value published
Lot #1Open Procedure to be followedRenewal 4 yrsPublished value£1,720,000

Open Procedure to be followed. Additional information: This framework Is open to the following London Boroughs: <br/>Camden; Royal Borough of Greenwich; Hackney; Hammersmith and Fulham; Islington; Royal Borough of Kensington and Chelsea; Lambeth; Lewisham; Southwark; <br/>Tower Hamlets; Wandsworth; City of Westminster; Barking and Dagenham; Barnet; Bexley; Brent; Bromley; Croydon; Ealing; Enfield; Haringey; Harrow; Havering; Hillingdon; Hounslow; Royal Borough of Kingston upon Thames; Merton; Newham; Redbridge; Richmond upon Thames; Sutton; Waltham Forest; Lee Valley.

Contract period: 5 Nov 2024 – 4 Nov 2028 (4 yrs)
Delivery: London · London Borough of Ealing
Extensions: Framework is for 4 years with no option to extend. renewal will commence the the final year of the contract.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Only bids that pass the SQ stage of the tender will have their Tenders evaluated. Bidders must be CSAS approved.

Staff
Names and qualifications of delivery staff must be submitted
What this means for your bid
  • “THE FRAMEWORK FOR PATROL & RESPONSE SERVICE” is a framework: the contest is a place on its panel, up to 1 suppliers, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · The retender of this project is anticipated to start a year before the end of the contract.
First published
29 May 2024, 17:07 BST
Last source update
29 May 2024, 17:07 BST
Award evaluation window
3 Jul 2024 – …
Authority reference
CH222393
FTS notice number
2024/S 000-016823
Classification (CPV)
Public law and order servicesPublic security servicesPublic security, law and order servicesSecurity services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-046c3d Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

As set out in PART F - Key Performance Indicators in the tender pack

Publisher note: This framework Is open to the following London Boroughs: <br/>Camden; Royal Borough of Greenwich; Hackney; Hammersmith and Fulham; Islington; Royal Borough of Kensington and Chelsea; Lambeth; Lewisham; Southwark; <br/>Tower Hamlets; Wandsworth; City of Westminster; Barking and Dagenham; Barnet; Bexley; Brent; Bromley; Croydon; Ealing; Enfield; Haringey; Harrow; Havering; Hillingdon; Hounslow; Royal Borough of Kingston upon Thames; Merton; Newham; Redbridge; Richmond upon Thames; Sutton; Waltham Forest; Lee Valley.

How it was run

Official notice
Run through: Atamis Health Family Portal · Who buys & how to bid on Atamis
Language: EN
Appointment period ends
3 Jul 2024, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
3 Jul 2024, 13:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

29 May 2024 → 5 Nov 2024 · 4 dates
  1. Notice published
    29 May 2024, 17:07 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    3 Jul 2024, 12:00 BST
  3. Bids opened
    3 Jul 2024, 13:00 BST
  4. Contract starts
    5 Nov 2024

Contracting authority & participating public bodies

London Borough of Ealing

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 14-16 Uxbridge Road, London, London, London, W5 2HLContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • Royal Court of JusticeMediation body LondonContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria