Official UK procurement notice
24 Hour Onsite First Responder Service
Authority: Karbon Homes (Public body)
What is being bought3 lots · detail below
Published requirement descriptionOnsite first response care service within the Karbon older persons Extra Care Schemes.
- Recurrence: 24
CPV: Customer-care services
Lots and requirements (3)Procurement structure
3 lots · all with a published value (£390,000 together) · a supplier may bid for at most 3 and win at most 3 of them · same evaluation weights on every lotLot #1Weavers Court, AlnwickAwardedPublished value£130,000
The provision of an on-site first response care and support service for older people with extra care needs, delivered by an on-site first response Care Team at Weavers Court, Swordy Drive, Alnwick NE66 1SZ - 58 Properties.
Lot #2The Manors, PrudhoeAwardedPublished value£130,000
The provision of an on-site first response care and support service for older people with extra care needs, delivered by an on-site first response Care Team at The Manors, Adderlane Rd, Prudhoe NE42 5ET – 46 Properties.
Lot #3The Elms, Chester-le-StreetAwardedPublished value£130,000
The provision of an on-site first response care and support service for older people with extra care needs, delivered by an on-site first response Care Team at The Elms, Moorfoot Ave, Chester le Street, DH2 3DQ – 54 Properties.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (8)
- Management Structure: 6%
- Supervision: 6%
- Recruitment & Staffing: 12%
- Service Delivery: 8%
- Staff Training: 12%
- Peformance Management: 8%
- Customer Service: 8%
- price: 40%
Published award criteria (8)
- Management Structure: 6.00%
- Supervision: 6.00%
- Recruitment & Staffing: 12.00%
- Service Delivery: 8.00%
- Staff Training: 12.00%
- Peformance Management: 8.00%
- Customer Service: 8.00%
- Price: 40.00%
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · 24
- First published
- 5 May 2022, 10:21 BST
- Last source update
- 8 Aug 2023, 14:48 BST
- Award evaluation window
- 7 Jun 2022 – …
- Authority reference
CA10444 - 220301T- FTS notice number
2023/S 000-023092- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-033404Find a Tender
Publisher note: The estimated contract value represents the upper limit of the total contract value taking into account all potential extensions, the potential scale of the contract and such changes to the scope/scale which may result from future operational requirements.
How it was run
Official notice- Submission deadline
- 7 Jun 2022, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bids opened
- 7 Jun 2022, 12:00 BST
Timeline
7 Jun 2022 → 8 Aug 2023 · 3 dates- Submission deadline7 Jun 2022, 12:00 BST
- Bids opened7 Jun 2022, 12:00 BST
- Notice published8 Aug 2023, 14:48 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete8 Aug 2023, 14:48 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Weavers Court, Alnwick1 award | |||
| Orchard Homecare Services LtdSME | £134,796 † | — | Awarded |
| Lot 2 · The Manors, Prudhoe1 award | |||
| Burn Brae Care LimitedSME | £163,830 † | — | Awarded |
| Lot 3 · The Elms, Chester-le-Street1 award | |||
| Orchard Homecare Services LtdSME | £135,495 † | — | Awarded |
Contracts
Weavers Court, Alnwick · Orchard Homecare Services LtdSME
- Signed
- 8 Aug 2023
- Value
- £134,796
- Status
- active
The Manors, Prudhoe · Burn Brae Care LimitedSME
- Signed
- 8 Aug 2023
- Value
- £163,830
- Status
- active
The Elms, Chester-le-Street · Orchard Homecare Services LtdSME
- Signed
- 8 Aug 2023
- Value
- £135,495
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Weavers Court, Alnwick | 1bids | — | — | — |
| 2 · The Manors, Prudhoe | 1bids | — | — | — |
| 3 · The Elms, Chester-le-Street | 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Karbon Homes LimitedReview body
Bidders & participating suppliers
2 commercial parties on the notice- Burn Brae Care LimitedAwarded supplier
- Orchard Homecare Services LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria