Find a Tender
planned
Official procurement procedure
TeleCare Call Monitoring and Out-of-Hours Emergency Answering Service
Social services
Social work and related services
Telephone operator services
+1 more
Published value
£2,000,000
Submission deadline Not published
Lots published3
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: London Borough of Hillingdon: "TeleCare Call Monitoring and Out-of-Hours Emergency Answering Service". Published status: planned. Published value: £2,000,000. 3 published lots. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | London Borough of Hillingdon | Scope & Categories | Not published | Submission Window | planned No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | £2,000,000 |
Bidder Intelligence · Authority Profile: London Borough of Hillingdon
Market Analytics
Derived from OCDS awards & bid statistics
Published history for London Borough of Hillingdon. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
6.5Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 70 active published awards; 68 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityLondon Borough of Hillingdon | Procedure methodNot published | Procurement categoryNot published |
Statusplanned | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published28 Jul 2022, 15:57 BST | Last source update28 Jul 2022, 15:57 BST | Recurring procurementNot published |
ClassificationSocial services, Social work and related services, Telephone operator services, Telephone-answering services | ||
Delivery area | ||
OCIDocds-h6vhtk-035711 | ||
What is being bought
The London Borough of Hillingdon intends to tender the services for it's TeleCare Call Monitoring and Out-of-Hours Emergency Answering Services in early September 2022.
The contract duration for the services will be for a three year contract with the option to extend for a further two plus two years.
What changed
From the official release history
- Published value updated to £2,000,000
28 Jul 2022, 15:57 BST - Status changed to planned
28 Jul 2022, 15:57 BST - Official notice release published
28 Jul 2022, 15:57 BST - Buyer information updated
28 Jul 2022, 15:57 BST
Lots and requirements (3)
Published by the contracting authority
- Lot 1 · #1TeleCare Call MonitoringplannedPublished valueNot publishedTeleCare is a service that enables people, especially older and more vulnerable individuals, to live independently and securely in their own home. It includes services that incorporate personal and environmental sensors in the home and remotely, that enable people to remain safe and independent in their own home for longer. Twenty- four hour monitoring ensures that should an event occur, the information is acted upon immediately and the most appropriate response put in place. The London Borough of Hillngdon are seeking a supplier to provide the continuation of a 24 hour telephone support line for Hillingdon elderly residents which answers calls in accordance with standards set out in the TSA Telecare Code of Practice 2013. Additional information: The tender documents will be published via the Council's tendering portal www.capitalesourcing.comContract periodNot publishedEligibilityNot publishedOptions / renewalNot published
- Lot 2 · #2Out-of-Hours Emergency Answering ServiceplannedPublished valueNot publishedThe London Borough of Hillingdon are seeking a supplier for the continuation of service to respond to requests for emergency support Monday to Thursday 17:00pm to 08:00am and from 17:00pm on a Friday to 08:00am Monday plus Bank Holidays and any additional days as required up to a maximum of 9 days. Calls may be received for any Council Services. Additional information: The tender documents will be published via the Council's tendering portal www.capitalesourcing.comContract periodNot publishedEligibilityNot publishedOptions / renewalNot published
- Lot 3 · #3TeleCare Monitoring and Out-of-Hours Emergency ServiceplannedPublished valueNot publishedThis Lot will comprise of both the TeleCare Call Monitoring and Out-of-Hours Emergency Answering Services. Additional information: The tender documents will be published via the Council's tendering portal www.capitalesourcing.comContract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
28 Jul 2022, 15:57 BST
Commercial outcome and competition
AwardsNo award published |
ContractsNo contract published |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
London Borough of Hillingdon
Contracting authority GB-FTS-2812Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published