Find a TenderAwardedContract details notice
Published 1 Oct 2026, 16:47 BST

Official UK procurement notice

TD2291 - Framework for Debt Resolution Services

Official notice

Authority: Derby City Council (Local council)

Framework agreement3 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£145,000envelope for 3 lots · framework ceiling, not attributable revenue · 2 value updates
Submissions closed 27 Jan 2026awarded 10 Jun 2026
Awarded to Bristow & Sutor +6 more3 awards
Framework period 2 yrsup to 5 yrs with extensions · starts 2 Jul 2026

What is being bought3 lots · detail below

Published requirement description

This framework is being established to provide a Corporate Debt Management Services which include but not limited to:

- Service to cover Council Tax and Business Rates, Commercial Rents, Over Paid Housing Benefit

- Social Care and Miscellaneous Sundry Debt recovery.

- Along with Litigation Service

The framework will be divided into two lots.

• Lot One - Enforcement Services.

• Lot Two - Litigation Services.

The core framework value for Lot two is estimated at £100,000 while lot three is estimated at £45,000, based on current known service requirements. No budget has been allocated to Lot 1, as this represents an income-generating element for the Authority. Due to the potential impact of the Local Government Reorganisation this value may rise by 100%. Therefore, Lot two could see a rise of up to £100,000 and Lot three by an additional £45,000. These figures are estimations and due to only being in the early stages of the process the Authority cannot give any commitment on these figures but would like to build scope into the Framework should the need arise.

  • The authority expects to re-tender this requirement around 1 Jan 2029, 23:59 GMT.
  • How the procedure runs: Stage One - Initial Stage This will be the PSQ stage that suppliers complete to be set up on the Central Digital Platform such as their economic and financial standing and their technical / professional ability. The Council will also ask a series of pass/fail questions which bidders have to complete. Only bidders that have passed this stage will be accepted on to Stage Two. Stage Two - Quality and Pricing Bidders will need to complete a series of quality questions based on how they will carry out the contract and also complete the pricing sheet for their tendered lots.

CPV: Administration services · Bailiff services · Collection agency services · Data analysis services

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs are awarded directly to appointed suppliers, without further competition
Bids received
7 bids on the busiest of 2 lots · 7 suppliers appointed
Framework period
2 yrs · up to 5 yrs from 2 Jul 2026
Published description of the framework

As per tender documents

Lots and requirements (3)Procurement structure

3 lots · all with a published value · evaluation weights differ by lot
Lot #1Enforcement ServicesAwardedRenewal 2 yrsSMEVCSEPublished value£0

The source published no individual description for this lot.

Contract period: 2 Jul 2026 — 1 Jul 2028 (2 yrs) · up to 5 yrs with extensionsEligibility: SME eligibleVCSE eligibleDelivery: East Midlands
Value
£0 exc. VAT · £0 inc. VAT
Extensions
There will be an option to extend the Framework for two years in annual increments of twelve months, subject to satisfactory performance and business needs. Maximum Framework period is four years
75242110 Bailiff services79940000 Collection agency services
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation
    • Price - 0% • Quality - 100% As the rate chargeable to debtors is fixed, pricing will not form part of the evaluation for Lot One. Accordingly, the assessment for this Lot will be based solely on Part Five: Quality Response, which will account for 100% of the overall weighted score. shortlisting
Award criteria (1)
Quality: 100%
Lot #2Litigation ServicesAwardedRenewal 2 yrsSMEVCSEPublished value£100,000

The source published no individual description for this lot.

Contract period: 2 Jul 2026 — 1 Jul 2028 (2 yrs) · up to 5 yrs with extensionsEligibility: SME eligibleVCSE eligibleDelivery: East Midlands
Value
£100,000 exc. VAT · £120,000 inc. VAT
Extensions
There will be an option to extend the Framework for two years in annual increments of twelve months, subject to satisfactory performance and business needs. Maximum Framework period is four years
75100000 Administration services
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation
    • Price - 50% • Quality - 50% shortlisting
Award criteria (2)
Quality: 50%Price: 50%
Lot #3Data Analytic ServicesAwardedRenewal 2 yrsSMEVCSEPublished value£45,000

The source published no individual description for this lot.

Contract period: 2 Jul 2026 — 1 Jul 2028 (2 yrs) · up to 5 yrs with extensionsEligibility: SME eligibleVCSE eligibleDelivery: East Midlands
Value
£45,000 exc. VAT · £54,000 inc. VAT
Extensions
There will be an option to extend the Framework for two years in annual increments of twelve months, subject to satisfactory performance and business needs. Maximum Framework period is four years
72316000 Data analysis services
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation
    • Price - 50% • Quality - 50% shortlisting
Award criteria (2)
Quality: 50%Price: 50%

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published — the tender pack may add more
How bids were scored

Lots publish different evaluation splits — there is no single procedure weighting.

What this means for your bid
  • Price carries 50 points on every lot — a 10% discount moves about 5 points.
  • “TD2291 - Framework for Debt Resolution Services” is a framework — the contest is a place on its panel, not a single contract, and call-offs are awarded directly: getting appointed is the whole game.

Price arithmetic assumes straight proportional scoring — the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Jan 2029
First published
1 Oct 2026, 16:47 BST
Last source update
1 Oct 2026, 16:47 BST
Award evaluation window
Submission end — 27 Feb 2026, 23:59 GMT
Authority reference
TD2291
FTS notice number
2025/S 000-080705
Latest notice
Contract details notice (UK7)
Classification (CPV)
Administration servicesBailiff servicesCollection agency servicesData analysis services
Delivery area
East Midlands (UKF11)
Official registry OCID
ocds-h6vhtk-054de9 Find a Tender
How it runs
Stage One - Initial Stage This will be the PSQ stage that suppliers complete to be set up on the Central Digital Platform such as their economic and financial standing and their technical / professional ability. The Council will also ask a series of pass/fail questions which bidders have to complete. Only bidders that have passed this stage will be accepted on to Stage Two. Stage Two - Quality and Pricing Bidders will need to complete a series of quality questions based on how they will carry out the contract and also complete the pricing sheet for their tendered lots.

How it was run

Official notice
Run through: East Midlands Tendering
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free regional portal
Expression of interest (EOI)
27 Jan 2026, 12:00 GMT
Appointment period ends
27 Jan 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Participation fee
success fee · As per tender documents
Detailed submission instructions & authority contactsFrom official release
The tender will be published on www.eastmidstenders.org ↗ The deadline to request to participate (Stage 1) is the 27th January 2026. Further details can be accessed via the tender document which are available on the above link. Please search for TD2291. Please note- we will only accept expressions of interest through the e-tendering system.

Timeline

8 published dates · Europe/London
  1. Planning notice published
    17 Jun 2025, 09:52 BST
  2. Next notice expected380 days ago
    22 Sept 2025, 23:59 BST
  3. Tender notice published304 days ago
    8 Dec 2025, 15:18 GMT
  4. Admission / appointment period ends254 days ago · period end, not a bid countdown
    27 Jan 2026, 12:00 GMT
  5. Award decision expected by222 days ago
    27 Feb 2026, 23:59 GMT
  6. Assessment summaries sent120 days ago
    10 Jun 2026, 00:00 BST
  7. Contract starts98 days ago
    2 Jul 2026, 00:00 BST
  8. Latest notice published7 days ago
    1 Oct 2026, 16:47 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics — not a forecast
Suppliers appointed 73 awards · see the list ↓
Bids received 7busiest of 2 lots
Contracts signed 2latest 31 Aug 2026
Awarded toValueDateStatus
Lot 1 · Enforcement Services1 award
Bristow & Sutor, Dukes Bailiffs LimitedSME, EQUITA LIMITED, Hambury Tilmond LtdSME, Newlyn PLCSME, Rundle & Co LtdSME1 Aug 2026 — 31 Jul 2028 · up to 31 Jul 2030Extensions: The framework can be extended for a further 2 years in annual increments · Options: As per tender documents—10 Jun 2026Awarded
Lot 2 · Litigation Services1 award
Wilkin Chapman Rollits1 Aug 2026 — 31 Jul 2028 · up to 31 Jul 2030Extensions: There is the option to extend for a further two years in annual increments. · Options: As per tender documents£100,0006 Jun 2026Awarded
Lot 3 · Data Analytic Services1 award
supplier not published—5 Jun 2026Awarded

Contracts

  • Lot 1. Enforcement Services · Bristow & Sutor, Dukes Bailiffs LimitedSME, EQUITA LIMITED, Hambury Tilmond LtdSME, Newlyn PLCSME, Rundle & Co LtdSME

    Signed
    31 Aug 2026
    Value
    —
    Period
    1 Sept 2026 — 31 Aug 2028 · up to 31 Aug 2030 with extensions
    Status
    active
    Extensions
    There will be an option to extend the Framework for two years in annual increments of twelve months, subject to satisfactory performance and business needs. Maximum Framework period is four years
    Options
    As per tender documents
    4 agreed KPIs: Speed of Collection · Compliance / Audit Outcomes · Customer Experience …
    • Speed of Collection — Average time vs benchmark
    • Compliance / Audit Outcomes — Audit pass rate / breaches
    • Customer Experience — Complaints & satisfaction
    • Reporting Accuracy & Timeliness — On-time and correct reporting
  • Lot 2. Litigation Services · Wilkin Chapman Rollits

    Signed
    31 Aug 2026
    Value
    £100,000
    Period
    1 Sept 2026 — 31 Aug 2028 · up to 31 Aug 2030 with extensions
    Status
    active
    Extensions
    There will be an option to extend the Framework for two years in annual increments of twelve months, subject to satisfactory performance and business needs. Maximum Framework period is four years
    Options
    As per tender documents

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Enforcement Services7final-stage tenders00—
2 · Litigation Services3final-stage tenders00—

Notice history

12 events · 6 releases on Find a Tender · since 17 Jun 2025
  1. Contract details notice published
    1 Oct 2026, 16:47 BSTUK7
  2. Contract signature expected
    1 Aug 2026, 23:59 BSTscheduled
  3. Contract award notice published
    11 Jun 2026, 10:08 BSTUK6
  4. Published value updated
    11 Jun 2026, 10:08 BSTwas £145,000
  5. Status changed to complete
    11 Jun 2026, 10:08 BST
  6. Tender notice published
    8 Dec 2025, 15:18 GMTUK4
  7. Published value published: £145,000
    8 Dec 2025, 15:18 GMT
  8. Status changed to active
    8 Dec 2025, 15:18 GMT
  9. Procurement method changed
    8 Dec 2025, 15:18 GMT
  10. Pipeline notice published
    23 Jul 2025, 12:53 BSTUK1
  11. Pipeline notice published
    17 Jun 2025, 09:59 BSTUK1
  12. Pipeline notice published
    17 Jun 2025, 09:52 BSTUK1
Published amendments (1)

Amended estimated tender dates

Routine re-releases (6)
  • 2025-07: 1 release · 23 Jul 2025
  • 2025-06: 2 releases · 17 Jun 2025 — 17 Jun 2025

Contracting authority & participating public bodies

Derby City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PQVM-1383-ZBXP The Council House, Corporation Street, Derby, East Midlands, DE1 2FS [email protected]

Framework contractors & participating bidders

7 commercial parties on the notice

Official documents & specifications (10)

Official links; attachments are not copied

Tender pack and attachments

  • Conflict of interest declarationtenderConflict of interest declarationNot published

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender