Official UK procurement notice
SYP - Sostenuto Sunrise Support and Maintenance
Authority: South Yorkshire Mayoral Combined Authority (Local council)
Sectors: IT Services & Software (72) Delivery: Yorkshire & Humber (UKE3)
Awarded value£120,498published contract · exc. VAT
Awarded 26 Jun 2025no call for competition
Awarded to SUNRISE SOFTWARE LIMITED
What is being bought
Published requirement descriptionThis is a contact for South Yorkshire Police. The solution is an IT service management tool which has underpins the daily operations of the IT department. The system provides, ticketing, CRM, change management, incident management, problem management, SLA tracking and performance metrics for the department as well as providing a self-service portal for approx. 10,000 police officers and staff across SYP and HP
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - without competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 22 Jul 2025, 10:19 BST
- Last source update
- 22 Jul 2025, 10:19 BST
- Authority reference
0104-2025- FTS notice number
2025/S 000-041868- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-056383Find a Tender
Notice history
1 event · 1 release on Find a Tender- Contract details notice published22 Jul 2025, 10:19 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £120,4981 contract exc. VAT
Contracts signed 1latest 26 Jun 2025
| Awarded to | Value | Date | Status |
|---|---|---|---|
| SUNRISE SOFTWARE LIMITEDSME | £120,498 † | — | Awarded |
Contracts
Sostenuto Sunrise Support and Maintenance · SUNRISE SOFTWARE LIMITEDSME
- Signed
- 26 Jun 2025
- Value
- £120,498
- Period
- 26 Jun 2025 – 1 Apr 2028
- Status
- active
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- SUNRISE SOFTWARE LIMITEDAwarded supplier
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender