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planning
Official procurement procedure

SWL Debt Recovery Services

Collection agency services
Published value
£5,000,000
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Croydon Health Services NHS Trust: "SWL Debt Recovery Services". Published status: planning. Published value: £5,000,000. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityCroydon Health Services NHS TrustScope & CategoriesNot publishedSubmission Window
planning
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£5,000,000
Bidder Intelligence · Authority Profile: Croydon Health Services NHS Trust
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Croydon Health Services NHS Trust. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4.7Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
The Guardian Service LtdTop vendor: 81.7% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 2 active published awards; 3 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
The Guardian Service Ltd1 win£516,968
Language Line Solutions1 win£116,000
Procedure terms
Procedure methodNot published
Procurement categoryNot published
Statusplanning
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published20 Jan 2026, 09:15 GMT
Last source update20 Jan 2026, 09:15 GMT
Recurring procurementNot published
ClassificationCollection agency services
Delivery area
OCIDocds-h6vhtk-06094a
What is being bought
South West London Procurement Partnership (SWLPP) on behalf of the 4 Trusts in South West London, is entering into market engagement to gain insight into the market for the following debt collection services, which will inform the strategy for the forthcoming tender, which may include 1 or all of the Trusts: 1. Overseas patient debt 2. Private patient debt 3. Staff salary overpayments The aim is to gauge market interest, obtain preliminary information from potential bidders around the proposed service and understand feasibility. This feedback will be used to inform the draft specifications.
What changed
From the official release history
  1. Official notice release published
    20 Jan 2026, 09:15 GMT
  2. Published value updated to £5,000,000
    19 Jan 2026, 17:49 GMT
  3. Status changed to planning
    19 Jan 2026, 17:49 GMT
  4. Official notice release published
    19 Jan 2026, 17:49 GMT
  5. Buyer information updated
    19 Jan 2026, 17:49 GMT
  6. Published tender amendment
    Not published
    Add St George's University Hospital NHS Foundation Trust as a contracting authority
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planning
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Pipeline notice
    20 Jan 2026, 09:15 GMT
  2. Procedure published
    20 Jan 2026, 09:15 GMT
  3. engagement
    20 Feb 2026, 23:59 GMT · scheduled
    SWLPP is interested in engaging with suppliers of of debt recovery services to understand the breadth of the market and to explore opportunities for innovation and service improvement, as well as any other considerations/risks in the proposed approach. SWLPP is utilising an electronic tendering tool to manage this RFI exercise and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with the Contracting Authority, including RFI submissions, will be conducted via Atamis: https://health-family.force.com/s/Welcome If you have already registered on the system (e.g. to access contracts with another Health Family organisation) then there is no need to re-register. If you have not already done so you should now register as a Supplier on the shared system. You can register here: https://health-family.force.com/s/Welcome It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. If you find that you need any advice or support in registering please contact the Atamis helpdesk using the following details: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk Opening times 8am - 6pm An Atamis Supplier guide can be accessed by clicking on this link: https://atamis-1928.my.salesforce.com
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Croydon Health Services NHS Trust

Contracting authority GB-PPON-PPHP-9287-GXBV
View buyer profile
  • Croydon Health Services NHS Trust
    buyer

    GB-PPON: PPHP-9287-GXBV
    Croydon University Hospital, 530 London Road, Croydon, UKI62, CR7 7YE, GB
  • Epsom and St Helier University Hospitals NHS Trust
    buyer

    GB-PPON: PHXG-5364-LDTD
    Dorking Road, Epsom, UKJ26, KT18 7EG, GB
  • Kingston and Richmond Hospital NHS Foundation Trust
    buyer

    GB-PPON: PNBL-5529-JNMP
    Procurement Department, Vera Brown House, Kinston Upon Thames, UKI63, KT2 7QB, GB
  • St George's University Hospitals NHS Foundation Trust
    buyer

    GB-PPON: PDCW-3725-ZVCP
    Blackshaw Road, Tooting, London, UKI34, SW17 0QT, GB
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNot published