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Support at Home (Domiciliary Care) Services - North East Lincolnshire

Health and social work services
Yorkshire & Humber (UKE13)
Published value
Not published
Submission deadline Not published
Lots published4
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD: "Support at Home (Domiciliary Care) Services - North East Lincolnshire". Published status: complete. Published value: Value not published. 4 published lots. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
7.1Bids / Report
66.7% of reports have one bid
Supplier ConcentrationHigh Concentration
BAUER RADIO LIMITEDTop vendor: 100% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 77 active published awards; 66 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
BAUER RADIO LIMITED1 win£27,500
Procedure terms
Contracting AuthorityNHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published3 Jul 2025, 09:38 BST
Last source update3 Jul 2025, 09:38 BST
Recurring procurementNot published
ClassificationHealth and social work services
Delivery area
Yorkshire & Humber (UKE13)
OCIDocds-h6vhtk-04dd5c
What is being bought
NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Support at Home (Domiciliary Care) Services - North East Lincolnshire through an Open procurement process. This procurement seeks to ensure the delivery of four distinct service lots to meet the needs of adults requiring Support at Home (Domiciliary Care) across North East Lincolnshire (NEL). The Contracting Authority wishes to establish three (3) Providers for Lot 1 consisting of three (3) Geographical Lead 'Locality Providers'; and one (1) Lead Provider per each of Lots 2-4 consisting of: one (1) Lead Provider for Enhanced Support at Home; one (1) Lead Provider for Carers Breaks; and one (1) Lead Provider for System Resilience. 1. Geographical Areas (Lot 1 (a, b, and c)) • Delivery of high-quality domiciliary care services to individuals living within their specified geographical area. • Implementation and development of the 'Teams not Times' model that improves responsiveness, flexibility and person-centred support. • Includes management of existing extra care housing (2 schemes) (where applicable) to support independent living. • Services must focus on maintaining independence, reducing risk, improving the quality of life, and maintaining people in their homes for longer. 2. Enhanced Support at Home (Lot 2) • Provision of intensive support to individuals with complex care needs. • Includes promoting health resilience and avoiding unnecessary hospital admissions. 3. Carers Breaks Provision (Lot 3) • Delivery of flexible respite care to support informal carers. • Must include planned and emergency breaks with tailored services to meet carers' and service users' needs. 4. System Resilience Provision (Lot 4) • Support during peak times and emergencies. • Services include short-term interventions to stabilise individuals and facilitate timely discharges from acute settings.
What changed
From the official release history
  1. tender value changed
    3 Jul 2025, 09:38 BST
  2. Status changed to complete
    3 Jul 2025, 09:38 BST
  3. Official notice release published
    3 Jul 2025, 09:38 BST
  4. Submission deadline changed to published date
    3 Jul 2025, 09:38 BST
  5. Published value updated to £58,074,170
    10 Feb 2025, 15:57 GMT
  6. Status changed to active
    10 Feb 2025, 15:57 GMT
  7. Official notice release published
    10 Feb 2025, 15:57 GMT
  8. Submission deadline changed to 19 Mar 2025, 13:00 GMT
    10 Feb 2025, 15:57 GMT
  9. Buyer information updated
    10 Feb 2025, 15:57 GMT
Lots and requirements (4)
Published by the contracting authority
  • Lot 1 · #1
    Geographical Areas
    cancelled
    Published valueNot published
    Support at Home (Domiciliary Care) Services
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 2 · #2
    Enhanced Support at Home
    cancelled
    Published valueNot published
    NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Support at Home (Domiciliary Care) Services - North East Lincolnshire through an Open procurement process. This procurement seeks to ensure the delivery of four distinct service lots to meet the needs of adults requiring Support at Home (Domiciliary Care) across North East Lincolnshire (NEL). The Contracting Authority wishes to establish three (3) Providers for Lot 1 consisting of three (3) Geographical Lead 'Locality Providers'; and one (1) Lead Provider per each of Lots 2-4 consisting of: one (1) Lead Provider for Enhanced Support at Home; one (1) Lead Provider for Carers Breaks; and one (1) Lead Provider for System Resilience. 1. Geographical Areas (Lot 1 (a, b, and c)) • Delivery of high-quality domiciliary care services to individuals living within their specified geographical area. • Implementation and development of the 'Teams not Times' model that improves responsiveness, flexibility and person-centred support. • Includes management of existing extra care housing (2 schemes) (where applicable) to support independent living. • Services must focus on maintaining independence, reducing risk, improving the quality of life, and maintaining people in their homes for longer. 2. Enhanced Support at Home (Lot 2) • Provision of intensive support to individuals with complex care needs. • Includes promoting health resilience and avoiding unnecessary hospital admissions. 3. Carers Breaks Provision (Lot 3) • Delivery of flexible respite care to support informal carers. • Must include planned and emergency breaks with tailored services to meet carers' and service users' needs. 4. System Resilience Provision (Lot 4) • Support during peak times and emergencies. • Services include short-term interventions to stabilise individuals and facilitate timely discharges from acute settings.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 3 · #3
    Carers Breaks Provision
    cancelled
    Published valueNot published
    NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Support at Home (Domiciliary Care) Services - North East Lincolnshire through an Open procurement process. This procurement seeks to ensure the delivery of four distinct service lots to meet the needs of adults requiring Support at Home (Domiciliary Care) across North East Lincolnshire (NEL). The Contracting Authority wishes to establish three (3) Providers for Lot 1 consisting of three (3) Geographical Lead 'Locality Providers'; and one (1) Lead Provider per each of Lots 2-4 consisting of: one (1) Lead Provider for Enhanced Support at Home; one (1) Lead Provider for Carers Breaks; and one (1) Lead Provider for System Resilience. 1. Geographical Areas (Lot 1 (a, b, and c)) • Delivery of high-quality domiciliary care services to individuals living within their specified geographical area. • Implementation and development of the 'Teams not Times' model that improves responsiveness, flexibility and person-centred support. • Includes management of existing extra care housing (2 schemes) (where applicable) to support independent living. • Services must focus on maintaining independence, reducing risk, improving the quality of life, and maintaining people in their homes for longer. 2. Enhanced Support at Home (Lot 2) • Provision of intensive support to individuals with complex care needs. • Includes promoting health resilience and avoiding unnecessary hospital admissions. 3. Carers Breaks Provision (Lot 3) • Delivery of flexible respite care to support informal carers. • Must include planned and emergency breaks with tailored services to meet carers' and service users' needs. 4. System Resilience Provision (Lot 4) • Support during peak times and emergencies. • Services include short-term interventions to stabilise individuals and facilitate timely discharges from acute settings.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
  • Lot 4 · #4
    System Resilience Provision
    cancelled
    Published valueNot published
    NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Support at Home (Domiciliary Care) Services - North East Lincolnshire through an Open procurement process. This procurement seeks to ensure the delivery of four distinct service lots to meet the needs of adults requiring Support at Home (Domiciliary Care) across North East Lincolnshire (NEL). The Contracting Authority wishes to establish three (3) Providers for Lot 1 consisting of three (3) Geographical Lead 'Locality Providers'; and one (1) Lead Provider per each of Lots 2-4 consisting of: one (1) Lead Provider for Enhanced Support at Home; one (1) Lead Provider for Carers Breaks; and one (1) Lead Provider for System Resilience. 1. Geographical Areas (Lot 1 (a, b, and c)) • Delivery of high-quality domiciliary care services to individuals living within their specified geographical area. • Implementation and development of the 'Teams not Times' model that improves responsiveness, flexibility and person-centred support. • Includes management of existing extra care housing (2 schemes) (where applicable) to support independent living. • Services must focus on maintaining independence, reducing risk, improving the quality of life, and maintaining people in their homes for longer. 2. Enhanced Support at Home (Lot 2) • Provision of intensive support to individuals with complex care needs. • Includes promoting health resilience and avoiding unnecessary hospital admissions. 3. Carers Breaks Provision (Lot 3) • Delivery of flexible respite care to support informal carers. • Must include planned and emergency breaks with tailored services to meet carers' and service users' needs. 4. System Resilience Provision (Lot 4) • Support during peak times and emergencies. • Services include short-term interventions to stabilise individuals and facilitate timely discharges from acute settings.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    3 Jul 2025, 09:38 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 19 May 2025, 00:00 BST · £58,074,170
Commercial outcome and competition
Awards
COMFORT CALL LIMITED, HALES GROUP LIMITED, Health Now Ltd, Humberside Independent Care Association Limited, Nurtrio Ltd
Not published · Not published · active
Contracts
Contract
£58,074,170 · signed 19 May 2025, 00:00 BST · active
Bid statistics
bids: 38
Buyer and organisations in this procedure

NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD

Contracting authority GB-NHS-QOQ
View buyer profile

  • NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD
    buyer

    GB-NHS: QOQ
    Health House, Grange Park Lane, Willerby, East Riding of Yorkshire, UKE12, HU106DT
    hnyicb.procurement@nhs.net

  • COMFORT CALL LIMITED
    supplier

    GB-COH: 05763279
    7-9 Blue Sky Way Monkton Business Park South, Nottingham, UKF1, NE31 2EQ

  • HALES GROUP LIMITED
    supplier

    GB-COH: 03756814
    Flag Business Exchange Vicarage Farm Road, Peterborough, UKH1, PE1 5TX

  • Health Now Ltd
    supplier

    GB-COH: 13335901
    Hersham Farm House Hersham Farm Business Park, Chertsey, UKJ2, KT16 0DN

  • Humberside Independent Care Association Limited
    supplier

    GB-COH: IP27662R
    Unit 1-4 Anchor Court, 160 Francis Street, Hull, UKE1, HU2 8DT

  • NHS England Independent Patient Choice and Procurement Panel
    reviewBody

    London

  • Nurtrio Ltd
    supplier

    GB-COH: 06204479
    Unit 5, Acorn Business Park, Grimsby, UKE13, DN32 0LT
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published