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Official procurement procedure

Supply, Installation and On-Going Support and Maintenance of Total Connect

Information technology services
Maintenance of information technology software
Wales (UKL16)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Caerphilly County Borough Council: "Supply, Installation and On-Going Support and Maintenance of Total Connect". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityCaerphilly County Borough CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Caerphilly County Borough Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Caerphilly County Borough Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
6.9Bids / Report
21.1% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 291 active published awards; 289 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityCaerphilly County Borough Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published30 Sept 2025, 15:19 BST
Last source update30 Sept 2025, 15:19 BST
Recurring procurementNot published
ClassificationInformation technology services, Maintenance of information technology software
Delivery area
Wales (UKL16)
OCIDocds-h6vhtk-05a51a
What is being bought
Supply, Installation and On-Going Support and Maintenance of Total Connect for use by the Council's Housing department. Including Mobile Working, Scheduling, Order Management & analytics.
What changed
From the official release history
  1. Status changed to complete
    30 Sept 2025, 15:19 BST
  2. Official notice release published
    30 Sept 2025, 15:19 BST
  3. Buyer information updated
    30 Sept 2025, 15:19 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Caerphilly CBC direct awarded a contract to Total Mobile Ltd under the Crown Commercial Services (CCS) G Cloud 14 framework for the Supply, Installation and On-Going Support and Maintenance of Total Connect. The contract includes SaaS licences for Mobile Working, Scheduling, Order Management & analytics and professional services.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    30 Sept 2025, 15:19 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 30 Sept 2025, 00:00 BST · £1,565,219
Commercial outcome and competition
Awards
TotalMobile
Not published · Not published · active
Contracts
Contract
£1,565,219 · signed 30 Sept 2025, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
electronicBids: 1 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 1 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Caerphilly County Borough Council

Contracting authority GB-FTS-1559
View buyer profile

  • Caerphilly County Borough Council
    buyer
    centralPurchasingBody

    Penallta House, Tredomen Park, Ystrad Mynach, Hengoed, UKL16, CF82 7PG
    thomaj11@caerphilly.gov.uk
    +44 1443863283

  • High Court
    reviewBody

    Royal Courts of Justice, The Strand, London, WC2A 2LL
    +44 2079477501

  • TotalMobile
    supplier

    Pilot Point, 21 Clarendon Road, Belfast, UK, BT13BG
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleThis contract was awarded via direct call-off under a pre-established framework agreement in accordance with Regulation 33 of the Public Contracts Regulations 2015. All terms were set out in the framework and the supplier was selected without reopening competition.