Find a TenderAwarded

Published 18 Jan 2024, 14:07 GMT

Official UK procurement notice

Software as a Service (SAAS) Solution for the Digitisation of Registration and Continuous Professional Development (CPD) processes

Official notice

Authority: General Dental Council (Local council)

ServicesRestricted procedure

Sectors: IT Services & Software (72) Delivery: West Midlands (UKG31)

Published estimate£2,300,000exc. VAT9.8% below published estimate

Submissions closed 4 Mar 2024awarded 1 Sept 2024

Awarded to PricewaterhouseCoopers LLP

What is being bought

Published requirement description

The General Dental Council (GDC) has award a contract for Software as a Service (SAAS) Solution for the Digitisation of Registration and Continuous Professional Development (CPD) processes. The contract will o enhance the registration experience so that it is more aligned to applicant expectations, with the potential to also improve the registrant experience.

At the forefront they require the development of a seamless digital (paperless) registration process for Dental Care Professionals (DCPs) and Dentists that is integrated with the GDC’s CRM platform that enables the storage and upload of documentation, wherever possible, allowing a faster; lower risk path to registration that allows both GDC and applicants to track the progress of their application. The aim is to move to a digital (paperless) registration process for DCPs and Dentists that is integrated with GDCs CRM platform (Microsoft Dynamics CRM). The process must allow for an application to be completed online, with functions to allow for the safe upload of all required documents for registrants; & which synchronizes uploaded data to the in-house CRM system with an associated workflow

CPV: Computer support and consultancy services · IT services: consulting, software development, Internet and support · Information systems or technology strategic review and planning services · Information technology services · Software programming and consultancy services · Systems and technical consultancy services

The lotProcurement structure

single lot · value published

Lot #1The Supplier will deliver the following high-level requirement as part of their solution:AwardedRenewalPublished value£2,300,000

The Supplier will deliver the following high-level requirement as part of their solution:

Implementation plan; project management and quality assurance arrangements.
Design, configuration, approach, and planning.
Security plan.
Testing and Acceptance plan (including User Acceptance Testing, system, interface, and regression testing).
Training and skills transfer. Training will be required for different types of users (to be agreed with the GDC); this will include and not be limited to tailored standard operating procedures designed for GDC users.
Data migration and integration to the existing GDC CRM.
Continuing assistance for users during initial period of go-live operation (such as on-site support for a period immediately following initial operational running down to telephone support for a further period).
Support/maintenance and enhancement Services as part of the Contract.

The solution must be ‘out of the box’ which can be configured to meet our specific requirements and can integrate with our CRM system.

Delivery: West Midlands · Birmingham

Extensions: The Contract is £2,0075,760.80 excluding Vat as detailed at (II.2.6 Estimated total value of the published Contract Notice).   This envelope covers:  -the initial period of the contract of 3 years.  -the optional extension of up to a further 3 years  -the initial scope which covers the Registration process and CPD is anticipated to cost no more than £1.15 million of the total budget envelope.  - during the course of the Contract, we may commission additional services such as but not limited to Digitisation of Fitness to Practice processes and/or Hearings processes. These requirements are not within the initial scope of the current business case of the Contract and if requirement will require internal approval.  As a contingency for any potential additional phases and related services, we have included a provision of circa £1.15 million of the total budget envelope, which would be available at the earliest in Year 3, pending internal business cases.   - a provision for Price variations.  Any Price variation will be in accordance with the Change Control Procedure, which will include and not be limited to any proposed changes to pricing being documented, submitted for approval, and communicated transparently.   This process may include submitting a change request detailing the reasons for the variation, the impact on costs, and obtaining approval from relevant stakeholders or an authorised decision-making body before implementing the change.   The estimates contract value excludes value added tax which for the is current UK’s current rate of 20%. · The contract will be for an initial 3 years which may be extended by a further 3 years, increment to be decided by the Authority.Variant bids: allowed

72200000 Software programming and consultancy services 72220000 Systems and technical consultancy services 72222000 Information systems or technology strategic review and planning services 72222300 Information technology services 72600000 Computer support and consultancy services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 75%Price: 25%

Published sub-criteria (5)

Criterion 1: Fit for Purpose – Functional Requirements: 35%
Criterion 2: Approach to Implementation: 25%
Criterion 3: Contract Management: 5%
Criterion 4: Terms and conditions: 10%
Criterion 5: Lifecycle cost: 25%

Published award criteria (5)

Criterion 1: Fit for Purpose – Functional Requirements: 35
Criterion 2: Approach to Implementation: 25
Criterion 3: Contract Management  : 5
Criterion 4: Terms and conditions: 10
Criterion 5: Lifecycle cost: 25

What this means for your bid

Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Restricted procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 18 Jan 2024, 14:07 GMT
Last source update: 13 Feb 2025, 16:05 GMT
Award evaluation window: 4 Mar 2024 – …
Authority reference: GDC-2024-002
FTS notice number: 2025/S 000-004994
Classification (CPV): Computer support and consultancy servicesIT services: consulting, software development, Internet and supportInformation systems or technology strategic review and planning servicesInformation technology servicesSoftware programming and consultancy servicesSystems and technical consultancy services
Delivery area: West Midlands (UKG31)
Official registry OCID: ocds-h6vhtk-042e36 Find a Tender

Publisher note: To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=892735472 GO Reference: GO-2025213-PRO-29423065

How it was run

Official notice

Run through: Delta eSourcing · Who buys & how to bid on Delta

Public notice page · account needed to bidLanguage: EN

Access & registration note: Free Select account; no DUNS asked at signup

Submission deadline: 4 Mar 2024, 12:00 GMT
Submission channel: {"electronicSubmission","written"}
Accepted languages: en
Bid validity: 120 days from the deadline
Bids opened: 4 Mar 2024, 12:15 GMT

Detailed submission instructions & authority contactsFrom official release

www.delta-esourcing.com/tenders/UK-title/3CP… ↗

Timeline

4 Mar 2024 → 13 Feb 2025 · 3 dates

Submission deadline
4 Mar 2024, 12:00 GMT
Bids opened
4 Mar 2024, 12:15 GMT
Notice published
13 Feb 2025, 16:05 GMT

Notice history

2 events · 2 releases on Find a Tender · since 13 Feb 2025

Status changed to complete
13 Feb 2025, 16:05 GMT
Procurement method changed
13 Feb 2025, 16:05 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £2,075,7611 contract exc. VAT

Bids received 8

Contracts signed 1latest 1 Sept 2024

Awarded to	Value	Date	Status
PricewaterhouseCoopers LLP	£2,075,761 †	—	Awarded

Contracts

Software as a Service (SAAS) Solution for the Digitisation of Registration and Continuous Professional Development (CPD) processes · PricewaterhouseCoopers LLP
Signed
1 Sept 2024
Value
£2,075,761
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
8bids · 8 electronic	—	—	—

Contracting authority & participating public bodies

General Dental Council

Contracting authorityLocal CouncilBody governed by public lawHealth Regulator Wimpole Street, London, UK, W1G 8DQContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice

PriceWaterhousecooper LLPAwarded supplierN/A 7 More London Riverside, London, London, SE1 2RT

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria
Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria