Find a TenderAwardedContract award notice
Published 16 Jan 2026, 14:36 GMT

Official UK procurement notice

Shortbreaks and Outreach Framework

Official notice

Authority: Southampton City Council (Local council)

Open framework scheme2 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Framework ceiling (notional)£4,500,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 19 Jun 2026awarded 12 Oct 2026
Award (standstill) to Acorn Care Solutions Ltd +9 more2 awards
Framework period 4 yrsends 30 Sept 2030 · up to 30 Sept 2032 with extensions · starts 1 Oct 2026

What is being bought2 lots · detail below

Published requirement description

Southampton City Council intends to award a multi provider Short Breaks, Outreach

and Support Framework to improve access to high quality services for children and young

people with disabilities aged up to 18 years.

The proposed Framework will include two Lots:

Lot 1 - Care Support and Community Outreach

This Lot covers personalised care and support delivered in the home or community.

Services will help children and young people with disabilities to develop independence,

access their community, and maintain their wellbeing, while supporting family stability.

The service will include personalised care and community based support, including

personal care, delegated health tasks, communication and independence building

programmes, behaviour support, community access and, where required, overnight

respite. Providers must be able to offer planned, responsive and crisis support across a

range of hours.

Lot 2 - Specialist Playschemes and Targeted Short Breaks

This Lot provides specialist holiday playschemes and targeted short break opportunities

for children with substantial or complex needs. These are for children who cannot safely

access mainstream provision due to high levels of personal care, complex health needs,

autism or behaviour that challenges. Services delivered under this Lot should offer group

and community-based activities that support children's social development,

independence, wellbeing and enjoyment, while providing families with essential respite.

The purpose of the Framework is to deliver consistent, timely, high quality and value for

money support, while strengthening family resilience and improving outcomes for children

and young people with disabilities.

By approving providers onto a single Framework, the Council can quickly match a child's

assessed needs with an appropriate supplier, reducing delays and enabling responsive,

high quality support across the local area.

CPV: Other community, social and personal services · Provision of services to the community · Social services · Social work services without accommodation

How this framework works

From the published notice
Type
Closed framework · open framework scheme (admission reopens)
Call-offs
every call-off is a further competition among the appointed suppliers
Bids received
14 bids on the busiest of 2 lots · 12 suppliers appointed
Framework period
4 yrs · up to 6 yrs from 1 Oct 2026
Scheme runs until
30 Sept 2032
Published description of the framework

Please see Document 01- O.SB Framework Invitation to Tender

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £2,250,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Care Support and Community Outreach Service Specification with buddy serviceAwardedRenewal 4 yrsSMEVCSEceiling above

The source published no individual description for this lot.

Contract period: 1 Oct 2026 – 30 Sept 2030 (4 yrs) · up to 30 Sept 2032 with extensions
Delivery: South EastEligibility: SME eligibleVCSE eligible
Extensions: Potential for extension · Potential for 2 years extension
Lot #2Specialist Playschemes and Targeted Short BreaksAwardedRenewal 4 yrsceiling above

The source published no individual description for this lot.

Contract period: 1 Oct 2026 – 30 Sept 2030 (4 yrs) · up to 30 Sept 2032 with extensions
Delivery: South East
Extensions: Potential for extension · Potential for 2 years extension

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 100%
Published award criteria (1)
  • Quality
What this means for your bid
  • “Shortbreaks and Outreach Framework” is a framework: the contest is a place on its panel, not a single contract: each call-off is a further competition, so the pricing contest starts after appointment.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Open framework scheme
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 Jan 2026, 14:36 GMT
Last source update
12 Oct 2026, 14:50 BST
Award evaluation window
Submission end – 31 Aug 2026
Authority reference
SCC-2026-0087
FTS notice number
2026/S 000-031211
Latest notice
Contract award notice (UK6)
Classification (CPV)
Other community, social and personal servicesProvision of services to the communitySocial servicesSocial work services without accommodation
Delivery area
South East (UKJ)
Official registry OCID
ocds-h6vhtk-0607c7 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
19 Jun 2026, 12:00 BST
Clarification deadline
10 Jun 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

supplierlive.proactisp2p.com/Account/login ↗

Due to a technical error with the portal, there are two active sourcing events.

REQ/1000484 -Short Breaks and Outreach Framework

REQ/1000508 -Short Breaks and Outreach Framework Sourcing Event 2

Both sourcing events are connected to this project and you only need submit your bid to one of the events. All requirements and documentation remains the same.

Timeline

16 Jan 2026 → 22 Oct 2026 · 10 dates
  1. Planning notice published281 days ago
    16 Jan 2026, 14:36 GMT
  2. Market engagement238 days ago
    28 Feb 2026, 23:59 GMT

    The Authority is issuing this Preliminary Market Engagement (PME) statement to notify the market of an upcoming procurement opportunity for Outreach and Short Breaks services for children and young people with disabilities.

    Our primary objective is to engage with experienced providers, Small and Medium Enterprises (SMEs), and Voluntary, Community, and Social Enterprises (VCSEs) to inform the design of a new Framework. We want to ensure that our service specifications are commercially viable, innovative, and, most importantly, capable of meeting the diverse needs of children and young people (0-25) within our region.

    This engagement is conducted in accordance with Sections 16 and 17 of the Procurement Act 2023. It is not a call for competition, but a collaborative fact-finding exercise to ensure a "best fit" between our requirements and market capability.

    1. The Requirement: A Two-Lot Framework

    We intend to establish a multi-supplier framework divided into two distinct "Lots." Suppliers may apply for one or both lots, provided they meet the specific quality and safeguarding criteria.

    Lot 1 - Care Support and Community Outreach

    The aim of Lot 1 is to develop a range of providers who can deliver personalised care and support in the home or community. The outreach service will ensure that children and young people with disabilities can develop independence skills, access their community, and maintain their wellbeing at the same time the family have a break from their caring duties.

    Lot 2 - Specialist Playschemes and Targeted Short Breaks

    The goal of Lot 2 is to develop a range of specialist and targeted activities for children and young people in a variety of locations across the city. The activities will provide opportunities for children to try new skills things, develop their social skills and support their overall development whilst giving their parent carers a break from caring.

    1. The Procurement Plan

    The Authority intends to use a Open Framework model. This is designed to be "supplier-friendly," allowing new providers to join at specific intervals throughout the framework's life (e.g., every 12 months).

    Estimated Contract Term: 4 years + optional 2-year extension.

    Pricing Model: We are seeking market feedback on sustainable hourly rates vs. "block" funding for group activities.

    Call-Off Mechanism: Services will be commissioned via Direct Award (for specific 1:1 matches) or Mini-Competition (for larger group-based contracts).

    Preliminary Market Engagement Events will be held virtually on Microsoft Teams via invite only. These individual sessions will be held on the 5th (12.00 - 14.00); Short Breaks and 10th of Feb (13.00 - 15.00); Outreach.

    If you are interested in attending either event, please email [email protected] with your company name, the name of attendees with relevant email address for the invite, and please inform us which one (or both) you would like to attend. Please be aware when responding each event will be individual based on the Lots with Short breaks on the 5th, and Outreach on the 10th. Thankyou.

  3. Tender notice published204 days ago
    3 Apr 2026, 17:00 BST
  4. Clarification questions by136 days ago
    10 Jun 2026, 23:59 BST
  5. Admission / appointment period ends128 days ago · period end, not a bid countdown
    19 Jun 2026, 12:00 BST
  6. Award decision expected by54 days ago
    31 Aug 2026, 23:59 BST
  7. Contract starts24 days ago
    1 Oct 2026, 00:00 BST
  8. Assessment summaries sent13 days ago
    12 Oct 2026, 00:00 BST
  9. Latest notice published12 days ago
    12 Oct 2026, 14:50 BST
  10. Standstill ends2 days ago
    22 Oct 2026, 23:59 BST

Notice history

16 events · 9 releases on Find a Tender · since 16 Jan 2026
  1. Preliminary market engagement notice published
    16 Jan 2026, 14:36 GMT
    UK2
  2. Preliminary market engagement notice published
    19 Jan 2026, 10:27 GMT
    UK2
  3. Preliminary market engagement notice published
    19 Jan 2026, 11:44 GMT
    UK2
  4. Tender notice published
    3 Apr 2026, 17:00 BST
    UK4
  5. Status changed to active
    3 Apr 2026, 17:00 BST
  6. Procurement method changed
    3 Apr 2026, 17:00 BST
  7. Deadline published: 5 May 2026, 23:59 BST
    3 Apr 2026, 17:00 BST
  8. Tender notice published
    15 Apr 2026, 16:10 BST
    UK4
  9. Deadline moved to 18 May 2026, 12:00 BST
    15 Apr 2026, 16:10 BST
    +13 days · was 5 May 2026, 23:59 BST
  10. Tender notice published
    21 Apr 2026, 10:17 BST
    UK4
  11. Tender notice published
    14 May 2026, 18:30 BST
    UK4
  12. Deadline moved to 19 Jun 2026, 12:00 BST
    14 May 2026, 18:30 BST
    +32 days · was 18 May 2026, 12:00 BST
  13. Tender notice published
    22 May 2026, 09:36 BST
    UK4
  14. Contract award notice published
    12 Oct 2026, 14:50 BST
    UK6
  15. Status changed to complete
    12 Oct 2026, 14:50 BST
  16. Contract signature expected
    28 Oct 2026, 23:59 GMT
    scheduled
Published amendments (4)

Confirmation of Date specific contents. These individual sessions will be held on the 5th (12.00 - 14.00); Short Breaks and 10th of Feb (13.00 - 15.00); Outreach.

Tender Dates have been extended due to technical issues. Tender close date is now 18/05/2026

Tender Timeline has changed. Tender Close is now 19th of June 2026

Due to technical error an Additional Sourcing event has been added. This does not change anything about the Tender. Only one event needs to be submitted to, and are connected to one another for this Tender.

Routine re-releases (9)
  • 2026-04: 3 releases · 3 Apr 2026, 21 Apr 2026
  • 2026-01: 3 releases · 16 Jan 2026, 19 Jan 2026

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 122 awards · see the list ↓
Bids received 14busiest of 2 lots
Named bidders 16published on the award notice
Awarded toValueDateStatus
Lot 1 · Care Support and Community Outreach Service Specification with buddy service1 award
Acorn Care Solutions LtdVCSE, Glitz care 4Ut LtdVCSE, Hurst HomecareVCSE, Request ServicesVCSE, STAFF MANAGEMENT LIMITEDVCSE, Southvale Care LtdVCSE +5 moreLot 1 - Care Support and Community Outreach1 Nov 2026 – 30 Sept 2030 · up to 30 Sept 2032Extensions: Potential for 2 years extension · Options: Potential for extension£4,500,00012 Oct 2026standstill to 22 Oct 2026Standstill
Lot 2 · Specialist Playschemes and Targeted Short Breaks1 award
Acorn Care Solutions LtdVCSE, Glitz care 4Ut LtdVCSE, Hurst HomecareVCSE, SAKURA CARE LTDVCSE, Southampton MencapVCSE, Southvale Care LtdVCSE +1 more1 Nov 2026 – 30 Sept 2030 · up to 30 Sept 2032Extensions: Potential for 2 years extension · Options: Potential for 2 years extension£45,000,000ten times the procedure’s published value or more · possibly a unit error, check the notice12 Oct 2026standstill to 22 Oct 2026Standstill

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Care Support and Community Outreach Service Specification with buddy service14final-stage tenders014—
2 · Specialist Playschemes and Targeted Short Breaks11final-stage tenders011—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Southampton City Council

Contracting authorityPublic authority - sub-central government GB-PPON: PCGN-2413-RBTX Civic Centre, Civic Centre Road, Southampton, South East, SO14 7LYContact email

Framework contractors & participating bidders

16 commercial parties on the notice · 12 awarded
  • ACTIVE ASSISTANCE, Staff Management LtFramework contractorGB-COH: 01992626 3rd Floor Mercury House, 117 Waterloo Road, London, London, SE1 8ULContact email
  • Acorn Care Solutions LtdFramework contractorGB-COH: 14221328 54 Gregson Avenue,, Gosport, South East, PO13 0URContact email
  • Companion Care Solution LimitedBidder / tendererGB-COH: 11750480 Innovation House, Molly Millars Close, Wokingham, South East, RG41 2RX
  • Glitz care 4Ut LtdFramework contractorGB-COH: 15229070 Suite 26 The Colbalt Building, 1600 Eureka Park, Ashford, South East, TN25 4BFContact email
  • Hope for future care LtdBidder / tendererGB-COH: 14649518 400 Pavilion Drive,, Northampton, East Midlands, NN4 7PA
  • Hurst HomecareFramework contractorGB-COH: 16096690 71-75 Shelton Street, Covent Garden, London, London, WC2H 9JQContact email
  • Nurse Plus & Carer Plus UK LtdFramework contractorGB-COH: 05512996 Unit 2 Eurogate Business Park,, Ashford, South East, TN24 8XWContact email
  • OptimalCarePlusFramework contractorGB-COH: 13053234 Suite 113, Building 13 Thames Enterprise Centre, Thames Industrial Park, East Tilbury, East of England, RM18 8RHContact email
  • RENEWED CARE LIMITEDBidder / tendererGB-COH: 15234199 The Maltings 98-100 Wilderspool Causeway,, Warrington, North West, WA4 6PU
  • Request ServicesFramework contractorGB-COH: 03696019 First Floor, 19 Newman Lane,, Alton, South East, GU34 2QWContact email
Show 6 more suppliers
  • Sakura CareFramework contractorGB-COH: 11618116 1633 Parkway, Whiteley,, Fareham, South East, PO15 7AHContact email
  • Southampton MencapFramework contractorGB-COH: 04990720 187 A Portswood Road, Southampton, South East, SO17 2NFContact email
  • Southvale Care LtdFramework contractorGB-COH: 11909098 Threefield House Threefield House, Threefield Lane,, Southampton, South East, SO14 3LPContact email
  • Starlight Healthcare LtdFramework contractorGB-COH: 10029587 73 The Avenue, Southampton, South East, SO17 1XSContact email
  • The Rose Road AssociationFramework contractorGB-COH: 01366534 300 Aldermoor Road, Aldermoor,, Southampton, South East, SO16 5NAContact email
  • Thrive MentoringBidder / tendererGB-PPON: PHQM-7135-VZBR Flat 60 Strata House Bournemouth, Bournemouth, South West, BH1 3NJ

Official documents & specifications (10)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender
Show 2 more notices