Find a TenderAwardedContract details notice
Published 21 Jan 2026, 19:05 GMT

Official UK procurement notice

Shopping Centre Cleaning and Security Services

Official notice

Authority: Surrey Heath Borough Council (Local council)

ServicesCompetitive flexible procedureAbove thresholdSME suitable
Published estimate£3,750,000≈ £1.3m / year · £4,500,000 inc. VAT20.6% above final estimate
Submissions closed 4 Mar 2026awarded 13 May 2026
Awarded to Q3 Services Ltd, Q3 services Group Limited
Contract term 3 yrsends 25 Jul 2029 · up to 25 Jul 2031 with extensions · starts 26 Jul 2026

What is being bought

Published requirement description

Shopping Centre combined Cleaning and Security Services in the town centre of Camberley Surrey. The requirement is to be fulfilled by one Service Provider only, without any use of sub-contractors or sub-contracting.

  • How the procedure runs: Assessment of Procurement Questionnaire, Quality Questionnaire, Price Schedule. Shortlist top 5 scoring bids who will be invited to a scored Presentation and Questions & Answers stage.

CPV: Cleaning services · Security services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£3,750,000
Contract period: 26 Jul 2026 – 25 Jul 2029 (3 yrs) · up to 25 Jul 2031 with extensionsValue: £3,750,000 exc. VAT · £4,500,000 inc. VAT
Delivery: South EastEligibility: SME eligible
Extensions: Period or periods of up to 2 years

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Criterion 2: 60%
  • Criterion 1: 40%
Published award criteria (2)
  • Criterion 1
  • Criterion 2
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
21 Jan 2026, 19:05 GMT
Last source update
12 Aug 2026, 15:30 BST
Award evaluation window
Submission end – 4 May 2026
FTS notice number
2026/S 000-005542
Latest notice
Contract details notice (UK7)
Classification (CPV)
Cleaning servicesSecurity services
Delivery area
South East (UKJ25)
Official registry OCID
ocds-h6vhtk-060bb0 Find a Tender
How it runs

Assessment of Procurement Questionnaire, Quality Questionnaire, Price Schedule. Shortlist top 5 scoring bids who will be invited to a scored Presentation and Questions & Answers stage.

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
4 Mar 2026, 12:00 GMT
Clarification deadline
18 Feb 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Jan 2026 → 12 Aug 2026 · 8 dates
  1. Tender notice published272 days ago
    21 Jan 2026, 19:05 GMT
  2. Clarification questions by244 days ago
    18 Feb 2026, 12:00 GMT
  3. Submission deadline230 days ago
    4 Mar 2026, 12:00 GMT
  4. Award decision expected by169 days ago
    4 May 2026, 23:59 BST
  5. Assessment summaries sent161 days ago
    13 May 2026, 00:00 BST
  6. Standstill ends151 days ago
    22 May 2026, 23:59 BST
  7. Contract starts87 days ago
    26 Jul 2026, 00:00 BST
  8. Latest notice published69 days ago
    12 Aug 2026, 15:30 BST

Notice history

5 events · 3 releases on Find a Tender · since 21 Jan 2026
  1. Tender notice published
    21 Jan 2026, 19:05 GMT
    UK4
  2. Contract award notice published
    13 May 2026, 12:35 BST
    UK6
  3. Status changed to complete
    13 May 2026, 12:35 BST
  4. Contract signature expected
    1 Jun 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    12 Aug 2026, 15:30 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £4,522,4261 award exc. VAT
Bids received 11 from SMEs
Named bidders 1published on the award notice
Contracts signed 1latest 24 Jul 2026
Awarded toValueDateStatus
Q3 Services LtdSME, Q3 services Group LimitedSMEjoint award26 Jul 2026 – 25 Jul 2029 · up to 25 Jul 2031Extensions: Period or periods of up to 2 years£4,522,42613 May 2026Awarded

Contracts

  • Contract 1 · Q3 Services LtdSME, Q3 services Group LimitedSME

    Signed
    24 Jul 2026
    Value
    £4,522,426
    Period
    26 Jul 2026 – 25 Jul 2029 · up to 25 Jul 2031 with extensions
    Status
    active
    Extensions
    Period or periods of up to 2 years

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders · 12 at stage one10—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

Surrey Heath Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PQQL-9321-BBQX Surrey Heath House, Knoll Road, Camberley, South East, GU15 3HDContact name, email, phone

Bidders & participating suppliers

2 commercial parties on the notice
  • Q3 Services Group LimitedAwarded supplierGB-COH: 11143750 7/8 Innovation Place, Douglas Drive, Godalming, South East, GU7 1JXContact name, email, phone
  • Q3 Services Group LimitedAwarded supplierGB-PPON: PGZP-3581-QBCD 7/8 Innovation Place, Douglas Drive, Godalming, South East, GU7 1JXContact name, email, phone

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender