Service Design for Embedding Positive Cultures in Residential Care across Wales

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        "description": "What is required / ‘The Requirements’\nWe are seeking a supplier with the expertise and experience to undertake the following requirements: \n(a) Co‑design and Testing of a New Support Service (Phase 2)\nThe supplier must:\n- Work collaboratively with Social Care Wales, Care Inspectorate Wales and sector partners to identify and recruit six adult social care providers to act as pilot sites, using agreed selection criteria and ethical engagement processes.\n- Design and facilitate co‑design workshops with leaders, managers, frontline staff and stakeholders to develop success criteria and design principles for the support service. Including a shared understanding of the behaviours, conditions and practices that enable positive cultures.\n- Develop a Theory of Change that will guide the design and testing of the support service.\n- Support assessments of each pilot site's positive culture position at the start of testing, mid point and end point.\n- Deliver a programme of testing activities with the sites, which may include coaching, mentoring, team learning sessions, mini‑sprints and other supportive interventions tailored to local needs.\n- Carry out site visits or virtual consultations to understand day‑to‑day practice, challenges and opportunities for improvement.\n- Produce site‑specific action plans in collaboration with Responsible Individuals, Registered Managers and staff.\n- Refine the support service iteratively based on feedback and learning from pilot sites.\n- Produce a service design report summarising: \n   ~ What was designed and why\n   ~ How it was tested\n   ~ Lessons learned\n   ~ Recommendations for scaling and sustainability.\n(b)  Co‑design and Testing of a Tool (Phase 3)\nThe supplier must:\n- Facilitate co‑design workshops with stakeholders to agree success criteria, functions and design principles for the tool.\n- Contribute to a measurement framework aligned with: \n   ~ The Positive Cultures principles\n   ~ Strengths‑based practice\n   ~ Compassionate leadership models\n- Design a bilingual, accessible tool, capable of:\n   ~ Helping organisations understand their current culture position\n   ~ Producing tailored action plans\n   ~ Supporting organisations to manage and sustain improvement over time\n  ~ Enabling practical reporting on culture indicators\n- Test and refine the tool with the same six pilot sites from phase 2 through iterative cycles of feedback and adaptation.\n- Produce a tool design and testing report with recommendations for future development and scale-up.\n(c) Collaboration and Learning\nThe supplier must:\n- Work sensitively alongside leaders and managers with different levels of knowledge and confidence.  \n- Maintain regular communication with the Social Care Wales project team to ensure alignment with project aims and emerging insights.\n- Work constructively with a separately commissioned evaluation partner, providing agreed data, access and evidence throughout the project.\n- Draw on and integrate Social Care Wales’ existing offers (e.g., compassionate leadership training, wellbeing resources, strengths based practice, workforce support and research, innovation) where relevant.\n- Deliver a programme of co‑design engagement activities, including workshops, interviews and focus groups. We anticipate a minimum 20 engagement sessions in total across the project. This figure is indicative and may be refined collaboratively during project initiation and informed by stakeholder and user research to ensure the most effective approach. \n- Work openly and share learning in real time, along with reporting at key milestones.\n(d) Shared Requirements (Applicable to both Lots) \nSuppliers appointed to either Lot must: \n- Start delivery in July 2026. \n- Work in close partnership with Social Care Wales, while respecting the distinct roles of delivery and evaluation. \n- Collaborate effectively with the supplier appointed to the other Lot to support the Programme’s Theory of Change and share data with one another to inform both lots.\n- Engage constructively with adult social care providers, leaders and frontline staff with varying levels of confidence and capacity. \n- Draw on and integrate Social Care Wales’s existing services and resources where relevant, including:  \n  ~ Compassionate Leadership training programme \n  ~ Social Care Fair Work Forum  \n  ~Workforce wellbeing programme \n   ~ Strengths based practice programme \n   ~ Attraction and recruitment support  \n   ~ Insight collective website  \n   ~ Innovation Coaching service \n- Share learning openly, participate in governance and reporting arrangements, and contribute to dissemination of findings.",
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        "description": "Lot 2 will focus on the independent evaluation of Phases 2 and 3. This includes the development and delivery of an evaluation and impact framework to assess the design and testing activity undertaken through Lot 1. \nLot 2 will: \n- Evaluate the leadership support offer and tool(s) developed under Lot 1 \n- Assess outcomes, learning and early impact \n- Synthesise findings and generate evidence to inform future policy development, practice improvement and potential wider roll-out.  \nLot 2 will not be involved in the delivery of design of the support being evaluated. \nWhat is required / ‘The Requirements’\n(a) Evaluation Requirements (Phases 2 & 3)\nThis phase will develop an evaluation and impact framework which forms part of a wider programme to support positive cultures in adult care services\nLot 2 is for undertaking an independent, mixed methods evaluation of the User research and codesign and testing of:\n- a leadership support service to nurturing positive cultures; and \n- a  tool for implementing, measuring and evaluating positive cultures.\nThe evaluation will synthesise data from Phase 2 & 3 to assess outcomes, identify lessons learned, and inform future policy and practice. It will ensure accountability and support continuous improvement across the sector.\nThe evaluation will: \n - Assess the extent to which the support offer and tool were delivered as in-tended and detail any adaptations\n- Explore:  \n   ~ whether the programme achieved it's desired aims, \n   ~ the factors that influenced the impact of the programme and whether these varied across test sites, \n   ~ what difference the programme made to staff, management, the or-ganisation and people accessing care and support, and\n   ~ the influence of wider systemic factors had on the impact of the pro-gramme.\n- Explore the outcomes from the programme including: \n   ~ Any positive or negative outcomes and impacts from the programme,\n   ~ The factors that contributed to those outcomes\n   ~ whether any systemic barriers need to be addressed to improve outcomes from the work. \n- Develop theory of change alongside the programme provider (building on the Rayne Foundation expected outcomes) using contribution analysis to: \n   ~ Map intended outcomes, \n   ~ explore contribution towards outcomes, \n   ~ monitor ongoing outputs and explore changes to workforce and provider behaviour and;\n   ~ Explore any systemic barriers impacting on the programme.\n- Assess positive cultures at the test sites at the start, mid-point and end of testing \n- Involve lived experience and workforce voices wherever possible\n- Measure changes in behaviours, leadership, wellbeing, culture, practice and collaboration\n- Assess how, where and why positive cultures emerge\n- Highlight barriers and enablers to positive cultures\n- Explore implications for policy, commissioning and regulation \n- Outline considerations and recommendations for upscaling the programme going forward.\nThe Supplier will need to work in close collaboration with Social Care Wales, providing regular updates to ensure the work remains aligned with the project’s aims and adheres to the contract deadline.\nThe successful Supplier must work closely with both the co-design supplier and Rayne Foundation evaluators (Bean Consultancy) to ensure reporting requirements and outcomes measures are addressed. \nThe successful Supplier will need to work closely with the co design supplier in the design of the evaluation framework to ensure effective monitoring data is collected throughout the delivery process to measure the impact of the support offer. The Successful supplier should therefore have experience of working in partnership to design and collect relevant data to ensure the most effective use of time and resources for all parties involved.\nThe successful Supplier must demonstrate:\n- Expertise in mixed-method evaluation in social care contexts.\n- Ability to design and apply evaluation frameworks that measure positive cul-ture changes, wellbeing outcomes and systemic change.\n- Experience in working with suppliers and partners in capturing agreed data as well as synthesising data from multiple workstreams.\n- Ability to produce clear, bilingual reports and presentations.\n(b) Shared Requirements (Applicable to both Lots)\nSuppliers appointed to either Lot must:\n- Start delivery in July 2026.\n- Work in close partnership with Social Care Wales, while respecting the distinct roles of delivery and evaluation.\n- Collaborate effectively with the supplier appointed to the other Lot to support the Programme’s Theory of Change and share data with one another to inform both lots.\n- Engage constructively with adult social care providers, leaders and frontline staff with varying levels of confidence and capacity.\n- Draw on and integrate Social Care Wales’s existing services and resources where relevant, including: \n  ~ Compassionate Leadership training programme\n   ~ Social Care Fair Work Forum \n   ~ Workforce wellbeing programme\n   ~ Strengths based practice programme\n   ~ Attraction and recruitment support \n   ~ Insight collective website \n    ~ Innovation Coaching service\n - Share learning openly, participate in governance and reporting arrangements, and contribute to dissemination of findings.",
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        "id": "L-11",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368852",
        "description": "Appendix 4 – Social Care Wales’ Tone of Voice Guidelines ",
        "documentType": "biddingDocuments"
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        "id": "L-12",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368853",
        "description": "Atodiad 5 – Canllawiau Brandio Gofal Cymdeithasol Cymru",
        "documentType": "biddingDocuments"
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        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368854",
        "description": "Appendix 5 – Social Care Wales’ Branding Guidelines",
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        "description": "Appendix 6 – Form of Tender ",
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        "description": "Social Care Wales - Terms and Conditions",
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      {
        "id": "052857-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/052857-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-06-04T14:21:00+01:00"
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    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
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    "lotDetails": {
      "awardCriteria": {
        "description": "Suppliers may submit bids for one or both Lots. However, a Supplier may not be awarded both Lots due to an unavoidable conflict of interest (i.e. evaluating their own work). \nIn the event that a Supplier is ranked highest in both Lots, the Supplier will be awarded Lot 1 only. The award for Lot 2 will then be offered to the next highest-ranking compliant bidder "
      },
      "maximumLotsBidPerSupplier": 1,
      "maximumLotsAwardedPerSupplier": 1
    },
    "awardPeriod": {
      "endDate": "2026-07-29T23:59:59+01:00"
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    "description": "The contract will be divided into the following two Lots. Social Care Wales intends to appoint one provider per Lot:\nLot 1 – Co-design and Test Leadership Support Programme & tools for Adult Social Care Providers\nLot 2 – Programme evaluation and impact assessment of the co-design and testing of a new leadership programme and tool for nurturing positive cultures in adult social care services across Wales\nSuppliers may submit bids for one or both Lots. However, a Supplier may not be awarded both Lots due to an unavoidable conflict of interest (i.e. evaluating their own work). \nIn the event that a Supplier is ranked highest in both Lots, the Supplier will be awarded Lot 1 only. The award for Lot 2 will then be offered to the next highest-ranking compliant bidder \nProject Phases \nThe Supporting Positive Cultures Programme will be delivered across three distinct phases. Phase 1 has already been commissioned and is underway. Phases 2 and 3 will be delivered through the two Lots commissioned as part of this tender.  \n(a) Phase 1: User Research (completed separately)  \nPhase 1 is currently underway and is due to complete in June 2026. This phase focuses on developing a robust understanding of the needs of leaders in adult care provider organisations, particularly in relation to embedding, assessing and sustaining positive organisational cultures and their underpinning principles.  \nThe outputs from Phase 1 will include a set of evidence-based proposals setting out what an effective future support service for nurturing positive cultures could look like. \nPhase 1 is not included within the scope of this tender. Its findings will be shared with the successful supplier/s upon contract award and will directly inform the work commissioned through Lots 1 and 2.  \n(b) Phases 2 and 3: Design, Testing and Evaluation (commissioned through this tender) (LOT 1)\nThe Phases will be delivered through the two Lots described below.  \nLot 1: Co-design and Testing of Leadership Support (Phase 2) & Positive Culture Tools (Phase 3) for Adult Social Care \nLot 1 will be responsible for the design, co-production, testing and refinement of the programme’s practical components, informed by the evidence generated through Phase 1.  \nThis includes:  \n•\tCo-designing and testing a leadership support offer for adult social care providers, and \n•\tCo-designing and testing a positive cultures tools to support providers embed, assess, measure, and improve organisational positive culture in a meaningful and proportionate way.  \nThe focus of Lot 1 is on practical development and testing with providers. \nSummary of Lot 1: \nThe successful Supplier will: \n(a)  Phase 2 codesign and test a new support service anticipated activities:\n- Recruit partners and identify adult care providers and key stakeholders in collaboration with Social Care Wales and Care Inspectorate Wales on the work. \n- Design and run workshops aimed at co-designing a new support offer and approaches to support positive cultures. \n- Collaboratively develop a theory of change for guiding the design and testing of a new support service.\n- Recruit 6 adult social care providers testing sites across Wales; based on agreed criteria, in consultation with Social Care Wales and partners. Ensure ethical research practices are upheld including informed consent, safeguarding, and data protection.   \n- Develop site specific action plans to support six care settings to test ways new support service that nurtures positive cultures, gather feedback, and iterate solutions for support. This will involve working with the Responsible Individual, Registered Manager and up to 3 front-line staff at each pilot site.\n- Gathering data to support the evaluation on the ‘positive culture’ position of each test site at the start, re-measure at the mid-way and end point.  \n- Undertake site visits or virtual consultations to observe Responsible Individual and Registered Manager in their own care settings to understand how they support positive cultures and behaviours. Also gain insights into the challenges they face, how they are overcome and what difficulties remain.\n- Develop practical resources, guidance and learning materials.\n- Produce a service design report explaining what was designed, how it was tested and what was learned from the design and testing process. The report should also feature information about the experience of the 6 testing sites and their results. The report should also include recommendations for Social Care Wales to consider as next steps towards a scaled implementation of the work.\n(b)   Phase 3 Codesign and test tools for anticipated activity:\n- Engage stakeholders in co-design workshops to define success criteria and design principles for the tool. \n- Develop a tool that measures indicators against the positive culture principles and aligns with strengths-based and compassionate leadership models. \n- Test the tool with 6 providers across Wales.\n- Validate usability and clarity through iterative feedback from the six pilot sites and test with care providers \n- Produce a service design report explaining what tool(s) was designed, how it was tested and what was learnt from the design and testing process. The report should also feature information about the experience of the 6 testing sites and their results. The report should also include recommendations for Social Care Wales to consider as next steps towards a scaled implementation of the work.\n(c)   Phase 2 & 3: Support service and tool\nCollaborate with a separate commissioned supplier to gather evidence that will feed into an Evaluation report for Phase 2 and 3 which will contribute towards the Rayne Foundation Better Carers Better Careers programme evaluation. The independent evaluation explains whether it worked, why it worked (or didn’t), what difference it made, and how the programme contributed to wider system outcomes.”\nLot 2: Programme Evaluation and Impact Assessment for Supporting Positive Culture (Phase 4) \nLot 2 will focus on the independent evaluation of Phases 2 and 3. This includes the development and delivery of an evaluation and impact framework to assess the design and testing activity undertaken through Lot 1. \nLot 2 will: \n- Evaluate the leadership support offer and tool(s) developed under Lot 1 \n- Assess outcomes, learning and early impact \n- Synthesise findings and generate evidence to inform future policy development, practice improvement and potential wider roll-out.  \nLot 2 will not be involved in the delivery of design of the support being evaluated. \nWhat is required / ‘The Requirements’ - LOT 2\n(a) Evaluation Requirements (Phases 2 & 3)\nThis phase will develop an evaluation and impact framework which forms part of a wider programme to support positive cultures in adult care services\nLot 2 is for undertaking an independent, mixed methods evaluation of the User research and codesign and testing of:\n- a leadership support service to nurturing positive cultures; and \n- a  tool for implementing, measuring and evaluating positive cultures.\nThe evaluation will synthesise data from Phase 2 & 3 to assess outcomes, identify lessons learned, and inform future policy and practice. It will ensure accountability and support continuous improvement across the sector.\nThe evaluation will: \n- Assess the extent to which the support offer and tool were delivered as in-tended and detail any adaptations\n- Explore: \n   ~ whether the programme achieved it's desired aims, \n   ~ the factors that influenced the impact of the programme and whether these varied across test sites, \n   ~ what difference the programme made to staff, management, the or-ganisation and people accessing care and support, and\n   ~ the influence of wider systemic factors had on the impact of the pro-gramme.\n   ~ Explore the outcomes from the programme including: \n   ~ Any positive or negative outcomes and impacts from the programme,\n   ~ The factors that contributed to those outcomes\n   ~ whether any systemic barriers need to be addressed to improve outcomes from the work. \n- Develop theory of change alongside the programme provider (building on the Rayne Foundation expected outcomes) using contribution analysis to: \n   ~ Map intended outcomes, \n   ~ explore contribution towards outcomes, \n   ~ monitor ongoing outputs and explore changes to workforce and provider behaviour and;\n   ~ Explore any systemic barriers impacting on the programme.\n- Assess positive cultures at the test sites at the start, mid-point and end of testing \n- Involve lived experience and workforce voices wherever possible\n- Measure changes in behaviours, leadership, wellbeing, culture, practice and collaboration\n- Assess how, where and why positive cultures emerge\n- Highlight barriers and enablers to positive cultures\n- Explore implications for policy, commissioning and regulation \n- Outline considerations and recommendations for upscaling the programme going forward.\nThe Supplier will need to work in close collaboration with Social Care Wales, providing regular updates to ensure the work remains aligned with the project’s aims and adheres to the contract deadline.\nThe successful Supplier must work closely with both the co-design supplier and Rayne Foundation evaluators (Bean Consultancy) to ensure reporting requirements and outcomes measures are addressed. \nSee Specification for further infromation ",
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{
  "id": "050376-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-05-28T14:35:44+01:00",
  "ocid": "ocds-h6vhtk-067e50",
  "buyer": {
    "id": "GB-PPON-PTTZ-7468-NYRQ",
    "name": "Social Care Wales"
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  "tender": {
    "id": "ocds-h6vhtk-067e50",
    "lots": [
      {
        "id": "1",
        "title": "Co-design and Test Leadership Support Programme & tools for nurturing positive cultures Adult Social Care Providers across Wales",
        "value": {
          "amount": 120000,
          "currency": "GBP",
          "amountGross": 145000
        },
        "status": "active",
        "description": "What is required / ‘The Requirements’\nWe are seeking a supplier with the expertise and experience to undertake the following requirements: \n(a) Co‑design and Testing of a New Support Service (Phase 2)\nThe supplier must:\n- Work collaboratively with Social Care Wales, Care Inspectorate Wales and sector partners to identify and recruit six adult social care providers to act as pilot sites, using agreed selection criteria and ethical engagement processes.\n- Design and facilitate co‑design workshops with leaders, managers, frontline staff and stakeholders to develop success criteria and design principles for the support service. Including a shared understanding of the behaviours, conditions and practices that enable positive cultures.\n- Develop a Theory of Change that will guide the design and testing of the support service.\n- Support assessments of each pilot site's positive culture position at the start of testing, mid point and end point.\n- Deliver a programme of testing activities with the sites, which may include coaching, mentoring, team learning sessions, mini‑sprints and other supportive interventions tailored to local needs.\n- Carry out site visits or virtual consultations to understand day‑to‑day practice, challenges and opportunities for improvement.\n- Produce site‑specific action plans in collaboration with Responsible Individuals, Registered Managers and staff.\n- Refine the support service iteratively based on feedback and learning from pilot sites.\n- Produce a service design report summarising: \n   ~ What was designed and why\n   ~ How it was tested\n   ~ Lessons learned\n   ~ Recommendations for scaling and sustainability.\n(b)  Co‑design and Testing of a Tool (Phase 3)\nThe supplier must:\n- Facilitate co‑design workshops with stakeholders to agree success criteria, functions and design principles for the tool.\n- Contribute to a measurement framework aligned with: \n   ~ The Positive Cultures principles\n   ~ Strengths‑based practice\n   ~ Compassionate leadership models\n- Design a bilingual, accessible tool, capable of:\n   ~ Helping organisations understand their current culture position\n   ~ Producing tailored action plans\n   ~ Supporting organisations to manage and sustain improvement over time\n  ~ Enabling practical reporting on culture indicators\n- Test and refine the tool with the same six pilot sites from phase 2 through iterative cycles of feedback and adaptation.\n- Produce a tool design and testing report with recommendations for future development and scale-up.\n(c) Collaboration and Learning\nThe supplier must:\n- Work sensitively alongside leaders and managers with different levels of knowledge and confidence.  \n- Maintain regular communication with the Social Care Wales project team to ensure alignment with project aims and emerging insights.\n- Work constructively with a separately commissioned evaluation partner, providing agreed data, access and evidence throughout the project.\n- Draw on and integrate Social Care Wales’ existing offers (e.g., compassionate leadership training, wellbeing resources, strengths based practice, workforce support and research, innovation) where relevant.\n- Deliver a programme of co‑design engagement activities, including workshops, interviews and focus groups. We anticipate a minimum 20 engagement sessions in total across the project. This figure is indicative and may be refined collaboratively during project initiation and informed by stakeholder and user research to ensure the most effective approach. \n- Work openly and share learning in real time, along with reporting at key milestones.\n(d) Shared Requirements (Applicable to both Lots) \nSuppliers appointed to either Lot must: \n- Start delivery in July 2026. \n- Work in close partnership with Social Care Wales, while respecting the distinct roles of delivery and evaluation. \n- Collaborate effectively with the supplier appointed to the other Lot to support the Programme’s Theory of Change and share data with one another to inform both lots.\n- Engage constructively with adult social care providers, leaders and frontline staff with varying levels of confidence and capacity. \n- Draw on and integrate Social Care Wales’s existing services and resources where relevant, including:  \n  ~ Compassionate Leadership training programme \n  ~ Social Care Fair Work Forum  \n  ~Workforce wellbeing programme \n   ~ Strengths based practice programme \n   ~ Attraction and recruitment support  \n   ~ Insight collective website  \n   ~ Innovation Coaching service \n- Share learning openly, participate in governance and reporting arrangements, and contribute to dissemination of findings.",
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      },
      {
        "id": "2",
        "title": "Programme evaluation and impact assessment of the co-design and testing of a new leadership programme and tools for nurturing positive cultures in adult social care services across Wales",
        "value": {
          "amount": 37500,
          "currency": "GBP",
          "amountGross": 45000
        },
        "status": "active",
        "description": "Lot 2 will focus on the independent evaluation of Phases 2 and 3. This includes the development and delivery of an evaluation and impact framework to assess the design and testing activity undertaken through Lot 1. \nLot 2 will: \n- Evaluate the leadership support offer and tool(s) developed under Lot 1 \n- Assess outcomes, learning and early impact \n- Synthesise findings and generate evidence to inform future policy development, practice improvement and potential wider roll-out.  \nLot 2 will not be involved in the delivery of design of the support being evaluated. \nWhat is required / ‘The Requirements’\n(a) Evaluation Requirements (Phases 2 & 3)\nThis phase will develop an evaluation and impact framework which forms part of a wider programme to support positive cultures in adult care services\nLot 2 is for undertaking an independent, mixed methods evaluation of the User research and codesign and testing of:\n- a leadership support service to nurturing positive cultures; and \n- a  tool for implementing, measuring and evaluating positive cultures.\nThe evaluation will synthesise data from Phase 2 & 3 to assess outcomes, identify lessons learned, and inform future policy and practice. It will ensure accountability and support continuous improvement across the sector.\nThe evaluation will: \n - Assess the extent to which the support offer and tool were delivered as in-tended and detail any adaptations\n- Explore:  \n   ~ whether the programme achieved it's desired aims, \n   ~ the factors that influenced the impact of the programme and whether these varied across test sites, \n   ~ what difference the programme made to staff, management, the or-ganisation and people accessing care and support, and\n   ~ the influence of wider systemic factors had on the impact of the pro-gramme.\n- Explore the outcomes from the programme including: \n   ~ Any positive or negative outcomes and impacts from the programme,\n   ~ The factors that contributed to those outcomes\n   ~ whether any systemic barriers need to be addressed to improve outcomes from the work. \n- Develop theory of change alongside the programme provider (building on the Rayne Foundation expected outcomes) using contribution analysis to: \n   ~ Map intended outcomes, \n   ~ explore contribution towards outcomes, \n   ~ monitor ongoing outputs and explore changes to workforce and provider behaviour and;\n   ~ Explore any systemic barriers impacting on the programme.\n- Assess positive cultures at the test sites at the start, mid-point and end of testing \n- Involve lived experience and workforce voices wherever possible\n- Measure changes in behaviours, leadership, wellbeing, culture, practice and collaboration\n- Assess how, where and why positive cultures emerge\n- Highlight barriers and enablers to positive cultures\n- Explore implications for policy, commissioning and regulation \n- Outline considerations and recommendations for upscaling the programme going forward.\nThe Supplier will need to work in close collaboration with Social Care Wales, providing regular updates to ensure the work remains aligned with the project’s aims and adheres to the contract deadline.\nThe successful Supplier must work closely with both the co-design supplier and Rayne Foundation evaluators (Bean Consultancy) to ensure reporting requirements and outcomes measures are addressed. \nThe successful Supplier will need to work closely with the co design supplier in the design of the evaluation framework to ensure effective monitoring data is collected throughout the delivery process to measure the impact of the support offer. The Successful supplier should therefore have experience of working in partnership to design and collect relevant data to ensure the most effective use of time and resources for all parties involved.\nThe successful Supplier must demonstrate:\n- Expertise in mixed-method evaluation in social care contexts.\n- Ability to design and apply evaluation frameworks that measure positive cul-ture changes, wellbeing outcomes and systemic change.\n- Experience in working with suppliers and partners in capturing agreed data as well as synthesising data from multiple workstreams.\n- Ability to produce clear, bilingual reports and presentations.\n(b) Shared Requirements (Applicable to both Lots)\nSuppliers appointed to either Lot must:\n- Start delivery in July 2026.\n- Work in close partnership with Social Care Wales, while respecting the distinct roles of delivery and evaluation.\n- Collaborate effectively with the supplier appointed to the other Lot to support the Programme’s Theory of Change and share data with one another to inform both lots.\n- Engage constructively with adult social care providers, leaders and frontline staff with varying levels of confidence and capacity.\n- Draw on and integrate Social Care Wales’s existing services and resources where relevant, including: \n  ~ Compassionate Leadership training programme\n   ~ Social Care Fair Work Forum \n   ~ Workforce wellbeing programme\n   ~ Strengths based practice programme\n   ~ Attraction and recruitment support \n   ~ Insight collective website \n    ~ Innovation Coaching service\n - Share learning openly, participate in governance and reporting arrangements, and contribute to dissemination of findings.",
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        },
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          "criteria": [
            {
              "type": "economic",
              "description": "See WPSQ"
            },
            {
              "type": "technical",
              "description": "See WPSQ"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKL",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          },
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          },
          {
            "id": "79315000",
            "scheme": "CPV",
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            "country": "GB",
            "countryName": "United Kingdom"
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    "title": "Service Design for Embedding Positive Cultures in Residential Care across Wales ",
    "value": {
      "amount": 157500,
      "currency": "GBP",
      "amountGross": 190000
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    "status": "active",
    "documents": [
      {
        "id": "L-1",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368842",
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        "description": "Invitation to Tender - Positive Cultures",
        "documentType": "biddingDocuments"
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        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368844",
        "description": "Manyleb - Diwylliannau Cadarnhaol",
        "documentType": "biddingDocuments"
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        "description": "Specification - Positive Cultures",
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        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368846",
        "description": "Appendix 1/Atodiad 1 - Wales Specific Procurement Questionnaire ",
        "documentType": "biddingDocuments"
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        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368847",
        "description": "Atodiad 2 – Templed Ymateb Ansawdd / Gwerth Cymdeithasol",
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      {
        "id": "L-7",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=369408",
        "description": "AMENDED VERSION: Appendix 2 – Technical / Quality Response Document",
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      {
        "id": "L-8",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368849",
        "description": "Atodiad 3 – Templed Ymateb Materion Ariannol / Prisio",
        "documentType": "biddingDocuments"
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      {
        "id": "L-9",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368850",
        "description": "Appendix 3 – Financial / Pricing Response Document",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-10",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368851",
        "description": "Atodiad 4 – Canllawiau Tôn Llais Gofal Cymdeithasol Cymru ",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-11",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368852",
        "description": "Appendix 4 – Social Care Wales’ Tone of Voice Guidelines ",
        "documentType": "biddingDocuments"
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      {
        "id": "L-12",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368853",
        "description": "Atodiad 5 – Canllawiau Brandio Gofal Cymdeithasol Cymru",
        "documentType": "biddingDocuments"
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        "id": "L-13",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368854",
        "description": "Appendix 5 – Social Care Wales’ Branding Guidelines",
        "documentType": "biddingDocuments"
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        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368855",
        "description": "Atodiad 6 – Ffurf y Tendr",
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        "id": "L-15",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368856",
        "description": "Appendix 6 – Form of Tender ",
        "documentType": "biddingDocuments"
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        "description": "Social Care Wales - Terms and Conditions",
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        "id": "conflictOfInterest",
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      {
        "id": "050376-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/050376-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-05-28T14:35:44+01:00"
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    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "awardCriteria": {
        "description": "Suppliers may submit bids for one or both Lots. However, a Supplier may not be awarded both Lots due to an unavoidable conflict of interest (i.e. evaluating their own work). \nIn the event that a Supplier is ranked highest in both Lots, the Supplier will be awarded Lot 1 only. The award for Lot 2 will then be offered to the next highest-ranking compliant bidder "
      },
      "maximumLotsBidPerSupplier": 1,
      "maximumLotsAwardedPerSupplier": 1
    },
    "awardPeriod": {
      "endDate": "2026-07-29T23:59:59+01:00"
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    "description": "The contract will be divided into the following two Lots. Social Care Wales intends to appoint one provider per Lot:\nLot 1 – Co-design and Test Leadership Support Programme & tools for Adult Social Care Providers\nLot 2 – Programme evaluation and impact assessment of the co-design and testing of a new leadership programme and tool for nurturing positive cultures in adult social care services across Wales\nSuppliers may submit bids for one or both Lots. However, a Supplier may not be awarded both Lots due to an unavoidable conflict of interest (i.e. evaluating their own work). \nIn the event that a Supplier is ranked highest in both Lots, the Supplier will be awarded Lot 1 only. The award for Lot 2 will then be offered to the next highest-ranking compliant bidder \nProject Phases \nThe Supporting Positive Cultures Programme will be delivered across three distinct phases. Phase 1 has already been commissioned and is underway. Phases 2 and 3 will be delivered through the two Lots commissioned as part of this tender.  \n(a) Phase 1: User Research (completed separately)  \nPhase 1 is currently underway and is due to complete in June 2026. This phase focuses on developing a robust understanding of the needs of leaders in adult care provider organisations, particularly in relation to embedding, assessing and sustaining positive organisational cultures and their underpinning principles.  \nThe outputs from Phase 1 will include a set of evidence-based proposals setting out what an effective future support service for nurturing positive cultures could look like. \nPhase 1 is not included within the scope of this tender. Its findings will be shared with the successful supplier/s upon contract award and will directly inform the work commissioned through Lots 1 and 2.  \n(b) Phases 2 and 3: Design, Testing and Evaluation (commissioned through this tender) (LOT 1)\nThe Phases will be delivered through the two Lots described below.  \nLot 1: Co-design and Testing of Leadership Support (Phase 2) & Positive Culture Tools (Phase 3) for Adult Social Care \nLot 1 will be responsible for the design, co-production, testing and refinement of the programme’s practical components, informed by the evidence generated through Phase 1.  \nThis includes:  \n•\tCo-designing and testing a leadership support offer for adult social care providers, and \n•\tCo-designing and testing a positive cultures tools to support providers embed, assess, measure, and improve organisational positive culture in a meaningful and proportionate way.  \nThe focus of Lot 1 is on practical development and testing with providers. \nSummary of Lot 1: \nThe successful Supplier will: \n(a)  Phase 2 codesign and test a new support service anticipated activities:\n- Recruit partners and identify adult care providers and key stakeholders in collaboration with Social Care Wales and Care Inspectorate Wales on the work. \n- Design and run workshops aimed at co-designing a new support offer and approaches to support positive cultures. \n- Collaboratively develop a theory of change for guiding the design and testing of a new support service.\n- Recruit 6 adult social care providers testing sites across Wales; based on agreed criteria, in consultation with Social Care Wales and partners. Ensure ethical research practices are upheld including informed consent, safeguarding, and data protection.   \n- Develop site specific action plans to support six care settings to test ways new support service that nurtures positive cultures, gather feedback, and iterate solutions for support. This will involve working with the Responsible Individual, Registered Manager and up to 3 front-line staff at each pilot site.\n- Gathering data to support the evaluation on the ‘positive culture’ position of each test site at the start, re-measure at the mid-way and end point.  \n- Undertake site visits or virtual consultations to observe Responsible Individual and Registered Manager in their own care settings to understand how they support positive cultures and behaviours. Also gain insights into the challenges they face, how they are overcome and what difficulties remain.\n- Develop practical resources, guidance and learning materials.\n- Produce a service design report explaining what was designed, how it was tested and what was learned from the design and testing process. The report should also feature information about the experience of the 6 testing sites and their results. The report should also include recommendations for Social Care Wales to consider as next steps towards a scaled implementation of the work.\n(b)   Phase 3 Codesign and test tools for anticipated activity:\n- Engage stakeholders in co-design workshops to define success criteria and design principles for the tool. \n- Develop a tool that measures indicators against the positive culture principles and aligns with strengths-based and compassionate leadership models. \n- Test the tool with 6 providers across Wales.\n- Validate usability and clarity through iterative feedback from the six pilot sites and test with care providers \n- Produce a service design report explaining what tool(s) was designed, how it was tested and what was learnt from the design and testing process. The report should also feature information about the experience of the 6 testing sites and their results. The report should also include recommendations for Social Care Wales to consider as next steps towards a scaled implementation of the work.\n(c)   Phase 2 & 3: Support service and tool\nCollaborate with a separate commissioned supplier to gather evidence that will feed into an Evaluation report for Phase 2 and 3 which will contribute towards the Rayne Foundation Better Carers Better Careers programme evaluation. The independent evaluation explains whether it worked, why it worked (or didn’t), what difference it made, and how the programme contributed to wider system outcomes.”\nLot 2: Programme Evaluation and Impact Assessment for Supporting Positive Culture (Phase 4) \nLot 2 will focus on the independent evaluation of Phases 2 and 3. This includes the development and delivery of an evaluation and impact framework to assess the design and testing activity undertaken through Lot 1. \nLot 2 will: \n- Evaluate the leadership support offer and tool(s) developed under Lot 1 \n- Assess outcomes, learning and early impact \n- Synthesise findings and generate evidence to inform future policy development, practice improvement and potential wider roll-out.  \nLot 2 will not be involved in the delivery of design of the support being evaluated. \nWhat is required / ‘The Requirements’ - LOT 2\n(a) Evaluation Requirements (Phases 2 & 3)\nThis phase will develop an evaluation and impact framework which forms part of a wider programme to support positive cultures in adult care services\nLot 2 is for undertaking an independent, mixed methods evaluation of the User research and codesign and testing of:\n- a leadership support service to nurturing positive cultures; and \n- a  tool for implementing, measuring and evaluating positive cultures.\nThe evaluation will synthesise data from Phase 2 & 3 to assess outcomes, identify lessons learned, and inform future policy and practice. It will ensure accountability and support continuous improvement across the sector.\nThe evaluation will: \n- Assess the extent to which the support offer and tool were delivered as in-tended and detail any adaptations\n- Explore: \n   ~ whether the programme achieved it's desired aims, \n   ~ the factors that influenced the impact of the programme and whether these varied across test sites, \n   ~ what difference the programme made to staff, management, the or-ganisation and people accessing care and support, and\n   ~ the influence of wider systemic factors had on the impact of the pro-gramme.\n   ~ Explore the outcomes from the programme including: \n   ~ Any positive or negative outcomes and impacts from the programme,\n   ~ The factors that contributed to those outcomes\n   ~ whether any systemic barriers need to be addressed to improve outcomes from the work. \n- Develop theory of change alongside the programme provider (building on the Rayne Foundation expected outcomes) using contribution analysis to: \n   ~ Map intended outcomes, \n   ~ explore contribution towards outcomes, \n   ~ monitor ongoing outputs and explore changes to workforce and provider behaviour and;\n   ~ Explore any systemic barriers impacting on the programme.\n- Assess positive cultures at the test sites at the start, mid-point and end of testing \n- Involve lived experience and workforce voices wherever possible\n- Measure changes in behaviours, leadership, wellbeing, culture, practice and collaboration\n- Assess how, where and why positive cultures emerge\n- Highlight barriers and enablers to positive cultures\n- Explore implications for policy, commissioning and regulation \n- Outline considerations and recommendations for upscaling the programme going forward.\nThe Supplier will need to work in close collaboration with Social Care Wales, providing regular updates to ensure the work remains aligned with the project’s aims and adheres to the contract deadline.\nThe successful Supplier must work closely with both the co-design supplier and Rayne Foundation evaluators (Bean Consultancy) to ensure reporting requirements and outcomes measures are addressed. \nSee Specification for further infromation ",
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      "electronicSubmissionPolicy": "allowed"
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    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.sell2wales.gov.wales",
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        "country": "GB",
        "locality": "Cardiff",
        "postalCode": "CF10 1EW",
        "countryName": "United Kingdom",
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{
  "id": "046102-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-05-20T09:51:40+01:00",
  "ocid": "ocds-h6vhtk-067e50",
  "buyer": {
    "id": "GB-PPON-PTTZ-7468-NYRQ",
    "name": "Social Care Wales"
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  "tender": {
    "id": "ocds-h6vhtk-067e50",
    "lots": [
      {
        "id": "1",
        "title": "Co-design and Test Leadership Support Programme & tools for nurturing positive cultures Adult Social Care Providers across Wales",
        "value": {
          "amount": 120000,
          "currency": "GBP",
          "amountGross": 145000
        },
        "status": "active",
        "description": "What is required / ‘The Requirements’\nWe are seeking a supplier with the expertise and experience to undertake the following requirements: \n(a) Co‑design and Testing of a New Support Service (Phase 2)\nThe supplier must:\n- Work collaboratively with Social Care Wales, Care Inspectorate Wales and sector partners to identify and recruit six adult social care providers to act as pilot sites, using agreed selection criteria and ethical engagement processes.\n- Design and facilitate co‑design workshops with leaders, managers, frontline staff and stakeholders to develop success criteria and design principles for the support service. Including a shared understanding of the behaviours, conditions and practices that enable positive cultures.\n- Develop a Theory of Change that will guide the design and testing of the support service.\n- Support assessments of each pilot site's positive culture position at the start of testing, mid point and end point.\n- Deliver a programme of testing activities with the sites, which may include coaching, mentoring, team learning sessions, mini‑sprints and other supportive interventions tailored to local needs.\n- Carry out site visits or virtual consultations to understand day‑to‑day practice, challenges and opportunities for improvement.\n- Produce site‑specific action plans in collaboration with Responsible Individuals, Registered Managers and staff.\n- Refine the support service iteratively based on feedback and learning from pilot sites.\n- Produce a service design report summarising: \n   ~ What was designed and why\n   ~ How it was tested\n   ~ Lessons learned\n   ~ Recommendations for scaling and sustainability.\n(b)  Co‑design and Testing of a Tool (Phase 3)\nThe supplier must:\n- Facilitate co‑design workshops with stakeholders to agree success criteria, functions and design principles for the tool.\n- Contribute to a measurement framework aligned with: \n   ~ The Positive Cultures principles\n   ~ Strengths‑based practice\n   ~ Compassionate leadership models\n- Design a bilingual, accessible tool, capable of:\n   ~ Helping organisations understand their current culture position\n   ~ Producing tailored action plans\n   ~ Supporting organisations to manage and sustain improvement over time\n  ~ Enabling practical reporting on culture indicators\n- Test and refine the tool with the same six pilot sites from phase 2 through iterative cycles of feedback and adaptation.\n- Produce a tool design and testing report with recommendations for future development and scale-up.\n(c) Collaboration and Learning\nThe supplier must:\n- Work sensitively alongside leaders and managers with different levels of knowledge and confidence.  \n- Maintain regular communication with the Social Care Wales project team to ensure alignment with project aims and emerging insights.\n- Work constructively with a separately commissioned evaluation partner, providing agreed data, access and evidence throughout the project.\n- Draw on and integrate Social Care Wales’ existing offers (e.g., compassionate leadership training, wellbeing resources, strengths based practice, workforce support and research, innovation) where relevant.\n- Deliver a programme of co‑design engagement activities, including workshops, interviews and focus groups. We anticipate a minimum 20 engagement sessions in total across the project. This figure is indicative and may be refined collaboratively during project initiation and informed by stakeholder and user research to ensure the most effective approach. \n- Work openly and share learning in real time, along with reporting at key milestones.\n(d) Shared Requirements (Applicable to both Lots) \nSuppliers appointed to either Lot must: \n- Start delivery in July 2026. \n- Work in close partnership with Social Care Wales, while respecting the distinct roles of delivery and evaluation. \n- Collaborate effectively with the supplier appointed to the other Lot to support the Programme’s Theory of Change and share data with one another to inform both lots.\n- Engage constructively with adult social care providers, leaders and frontline staff with varying levels of confidence and capacity. \n- Draw on and integrate Social Care Wales’s existing services and resources where relevant, including:  \n  ~ Compassionate Leadership training programme \n  ~ Social Care Fair Work Forum  \n  ~Workforce wellbeing programme \n   ~ Strengths based practice programme \n   ~ Attraction and recruitment support  \n   ~ Insight collective website  \n   ~ Innovation Coaching service \n- Share learning openly, participate in governance and reporting arrangements, and contribute to dissemination of findings.",
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        "contractPeriod": {
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          "startDate": "2026-07-30T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
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              "description": "See WSPQ"
            },
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              "description": "See WPSQ"
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "Programme evaluation and impact assessment of the co-design and testing of a new leadership programme and tools for nurturing positive cultures in adult social care services across Wales",
        "value": {
          "amount": 37500,
          "currency": "GBP",
          "amountGross": 45000
        },
        "status": "active",
        "description": "Lot 2 will focus on the independent evaluation of Phases 2 and 3. This includes the development and delivery of an evaluation and impact framework to assess the design and testing activity undertaken through Lot 1. \nLot 2 will: \n- Evaluate the leadership support offer and tool(s) developed under Lot 1 \n- Assess outcomes, learning and early impact \n- Synthesise findings and generate evidence to inform future policy development, practice improvement and potential wider roll-out.  \nLot 2 will not be involved in the delivery of design of the support being evaluated. \nWhat is required / ‘The Requirements’\n(a) Evaluation Requirements (Phases 2 & 3)\nThis phase will develop an evaluation and impact framework which forms part of a wider programme to support positive cultures in adult care services\nLot 2 is for undertaking an independent, mixed methods evaluation of the User research and codesign and testing of:\n- a leadership support service to nurturing positive cultures; and \n- a  tool for implementing, measuring and evaluating positive cultures.\nThe evaluation will synthesise data from Phase 2 & 3 to assess outcomes, identify lessons learned, and inform future policy and practice. It will ensure accountability and support continuous improvement across the sector.\nThe evaluation will: \n - Assess the extent to which the support offer and tool were delivered as in-tended and detail any adaptations\n- Explore:  \n   ~ whether the programme achieved it's desired aims, \n   ~ the factors that influenced the impact of the programme and whether these varied across test sites, \n   ~ what difference the programme made to staff, management, the or-ganisation and people accessing care and support, and\n   ~ the influence of wider systemic factors had on the impact of the pro-gramme.\n- Explore the outcomes from the programme including: \n   ~ Any positive or negative outcomes and impacts from the programme,\n   ~ The factors that contributed to those outcomes\n   ~ whether any systemic barriers need to be addressed to improve outcomes from the work. \n- Develop theory of change alongside the programme provider (building on the Rayne Foundation expected outcomes) using contribution analysis to: \n   ~ Map intended outcomes, \n   ~ explore contribution towards outcomes, \n   ~ monitor ongoing outputs and explore changes to workforce and provider behaviour and;\n   ~ Explore any systemic barriers impacting on the programme.\n- Assess positive cultures at the test sites at the start, mid-point and end of testing \n- Involve lived experience and workforce voices wherever possible\n- Measure changes in behaviours, leadership, wellbeing, culture, practice and collaboration\n- Assess how, where and why positive cultures emerge\n- Highlight barriers and enablers to positive cultures\n- Explore implications for policy, commissioning and regulation \n- Outline considerations and recommendations for upscaling the programme going forward.\nThe Supplier will need to work in close collaboration with Social Care Wales, providing regular updates to ensure the work remains aligned with the project’s aims and adheres to the contract deadline.\nThe successful Supplier must work closely with both the co-design supplier and Rayne Foundation evaluators (Bean Consultancy) to ensure reporting requirements and outcomes measures are addressed. \nThe successful Supplier will need to work closely with the co design supplier in the design of the evaluation framework to ensure effective monitoring data is collected throughout the delivery process to measure the impact of the support offer. The Successful supplier should therefore have experience of working in partnership to design and collect relevant data to ensure the most effective use of time and resources for all parties involved.\nThe successful Supplier must demonstrate:\n- Expertise in mixed-method evaluation in social care contexts.\n- Ability to design and apply evaluation frameworks that measure positive cul-ture changes, wellbeing outcomes and systemic change.\n- Experience in working with suppliers and partners in capturing agreed data as well as synthesising data from multiple workstreams.\n- Ability to produce clear, bilingual reports and presentations.\n(b) Shared Requirements (Applicable to both Lots)\nSuppliers appointed to either Lot must:\n- Start delivery in July 2026.\n- Work in close partnership with Social Care Wales, while respecting the distinct roles of delivery and evaluation.\n- Collaborate effectively with the supplier appointed to the other Lot to support the Programme’s Theory of Change and share data with one another to inform both lots.\n- Engage constructively with adult social care providers, leaders and frontline staff with varying levels of confidence and capacity.\n- Draw on and integrate Social Care Wales’s existing services and resources where relevant, including: \n  ~ Compassionate Leadership training programme\n   ~ Social Care Fair Work Forum \n   ~ Workforce wellbeing programme\n   ~ Strengths based practice programme\n   ~ Attraction and recruitment support \n   ~ Insight collective website \n    ~ Innovation Coaching service\n - Share learning openly, participate in governance and reporting arrangements, and contribute to dissemination of findings.",
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              "name": "Social Value",
              "type": "quality",
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                {
                  "number": 10,
                  "weight": "percentageExact"
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            {
              "name": "Price/cost",
              "type": "price",
              "numbers": [
                {
                  "number": 20,
                  "weight": "percentageExact"
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        },
        "contractPeriod": {
          "endDate": "2027-06-30T23:59:59+01:00",
          "startDate": "2026-07-29T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "See WPSQ"
            },
            {
              "type": "technical",
              "description": "See WPSQ"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKL",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          },
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          },
          {
            "id": "79315000",
            "scheme": "CPV",
            "description": "Social research services"
          },
          {
            "id": "73000000",
            "scheme": "CPV",
            "description": "Research and development services and related consultancy services"
          }
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      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKL",
            "country": "GB",
            "countryName": "United Kingdom"
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        "additionalClassifications": [
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            "scheme": "CPV",
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          {
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          }
        ]
      }
    ],
    "title": "Service Design for Embedding Positive Cultures in Residential Care across Wales ",
    "value": {
      "amount": 157500,
      "currency": "GBP",
      "amountGross": 190000
    },
    "status": "active",
    "documents": [
      {
        "id": "L-1",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368842",
        "description": "Gwahoddiad i Dendro - Diwylliannau Cadarnhaol",
        "documentType": "biddingDocuments"
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        "id": "L-2",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368843",
        "description": "Invitation to Tender - Positive Cultures",
        "documentType": "biddingDocuments"
      },
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        "id": "L-3",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368844",
        "description": "Manyleb - Diwylliannau Cadarnhaol",
        "documentType": "biddingDocuments"
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      {
        "id": "L-4",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368845",
        "description": "Specification - Positive Cultures",
        "documentType": "biddingDocuments"
      },
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        "id": "L-5",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368846",
        "description": "Appendix 1/Atodiad 1 - Wales Specific Procurement Questionnaire ",
        "documentType": "biddingDocuments"
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      {
        "id": "L-6",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368847",
        "description": "Atodiad 2 – Templed Ymateb Ansawdd / Gwerth Cymdeithasol",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-7",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368848",
        "description": "Appendix 2 – Technical / Quality Response Document",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-8",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368849",
        "description": "Atodiad 3 – Templed Ymateb Materion Ariannol / Prisio",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-9",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368850",
        "description": "Appendix 3 – Financial / Pricing Response Document",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-10",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368851",
        "description": "Atodiad 4 – Canllawiau Tôn Llais Gofal Cymdeithasol Cymru ",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-11",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368852",
        "description": "Appendix 4 – Social Care Wales’ Tone of Voice Guidelines ",
        "documentType": "biddingDocuments"
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      {
        "id": "L-12",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368853",
        "description": "Atodiad 5 – Canllawiau Brandio Gofal Cymdeithasol Cymru",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-13",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368854",
        "description": "Appendix 5 – Social Care Wales’ Branding Guidelines",
        "documentType": "biddingDocuments"
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      {
        "id": "L-14",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368855",
        "description": "Atodiad 6 – Ffurf y Tendr",
        "documentType": "biddingDocuments"
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      {
        "id": "L-15",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368856",
        "description": "Appendix 6 – Form of Tender ",
        "documentType": "biddingDocuments"
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        "id": "L-16",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368861",
        "description": "Social Care Wales - Terms and Conditions",
        "documentType": "biddingDocuments"
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      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
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      {
        "id": "046102-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/046102-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-05-20T09:51:40+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "awardCriteria": {
        "description": "Suppliers may submit bids for one or both Lots. However, a Supplier may not be awarded both Lots due to an unavoidable conflict of interest (i.e. evaluating their own work). \nIn the event that a Supplier is ranked highest in both Lots, the Supplier will be awarded Lot 1 only. The award for Lot 2 will then be offered to the next highest-ranking compliant bidder "
      },
      "maximumLotsBidPerSupplier": 1,
      "maximumLotsAwardedPerSupplier": 1
    },
    "awardPeriod": {
      "endDate": "2026-07-29T23:59:59+01:00"
    },
    "description": "The contract will be divided into the following two Lots. Social Care Wales intends to appoint one provider per Lot:\nLot 1 – Co-design and Test Leadership Support Programme & tools for Adult Social Care Providers\nLot 2 – Programme evaluation and impact assessment of the co-design and testing of a new leadership programme and tool for nurturing positive cultures in adult social care services across Wales\nSuppliers may submit bids for one or both Lots. However, a Supplier may not be awarded both Lots due to an unavoidable conflict of interest (i.e. evaluating their own work). \nIn the event that a Supplier is ranked highest in both Lots, the Supplier will be awarded Lot 1 only. The award for Lot 2 will then be offered to the next highest-ranking compliant bidder \nProject Phases \nThe Supporting Positive Cultures Programme will be delivered across three distinct phases. Phase 1 has already been commissioned and is underway. Phases 2 and 3 will be delivered through the two Lots commissioned as part of this tender.  \n(a) Phase 1: User Research (completed separately)  \nPhase 1 is currently underway and is due to complete in June 2026. This phase focuses on developing a robust understanding of the needs of leaders in adult care provider organisations, particularly in relation to embedding, assessing and sustaining positive organisational cultures and their underpinning principles.  \nThe outputs from Phase 1 will include a set of evidence-based proposals setting out what an effective future support service for nurturing positive cultures could look like. \nPhase 1 is not included within the scope of this tender. Its findings will be shared with the successful supplier/s upon contract award and will directly inform the work commissioned through Lots 1 and 2.  \n(b) Phases 2 and 3: Design, Testing and Evaluation (commissioned through this tender) (LOT 1)\nThe Phases will be delivered through the two Lots described below.  \nLot 1: Co-design and Testing of Leadership Support (Phase 2) & Positive Culture Tools (Phase 3) for Adult Social Care \nLot 1 will be responsible for the design, co-production, testing and refinement of the programme’s practical components, informed by the evidence generated through Phase 1.  \nThis includes:  \n•\tCo-designing and testing a leadership support offer for adult social care providers, and \n•\tCo-designing and testing a positive cultures tools to support providers embed, assess, measure, and improve organisational positive culture in a meaningful and proportionate way.  \nThe focus of Lot 1 is on practical development and testing with providers. \nSummary of Lot 1: \nThe successful Supplier will: \n(a)  Phase 2 codesign and test a new support service anticipated activities:\n- Recruit partners and identify adult care providers and key stakeholders in collaboration with Social Care Wales and Care Inspectorate Wales on the work. \n- Design and run workshops aimed at co-designing a new support offer and approaches to support positive cultures. \n- Collaboratively develop a theory of change for guiding the design and testing of a new support service.\n- Recruit 6 adult social care providers testing sites across Wales; based on agreed criteria, in consultation with Social Care Wales and partners. Ensure ethical research practices are upheld including informed consent, safeguarding, and data protection.   \n- Develop site specific action plans to support six care settings to test ways new support service that nurtures positive cultures, gather feedback, and iterate solutions for support. This will involve working with the Responsible Individual, Registered Manager and up to 3 front-line staff at each pilot site.\n- Gathering data to support the evaluation on the ‘positive culture’ position of each test site at the start, re-measure at the mid-way and end point.  \n- Undertake site visits or virtual consultations to observe Responsible Individual and Registered Manager in their own care settings to understand how they support positive cultures and behaviours. Also gain insights into the challenges they face, how they are overcome and what difficulties remain.\n- Develop practical resources, guidance and learning materials.\n- Produce a service design report explaining what was designed, how it was tested and what was learned from the design and testing process. The report should also feature information about the experience of the 6 testing sites and their results. The report should also include recommendations for Social Care Wales to consider as next steps towards a scaled implementation of the work.\n(b)   Phase 3 Codesign and test tools for anticipated activity:\n- Engage stakeholders in co-design workshops to define success criteria and design principles for the tool. \n- Develop a tool that measures indicators against the positive culture principles and aligns with strengths-based and compassionate leadership models. \n- Test the tool with 6 providers across Wales.\n- Validate usability and clarity through iterative feedback from the six pilot sites and test with care providers \n- Produce a service design report explaining what tool(s) was designed, how it was tested and what was learnt from the design and testing process. The report should also feature information about the experience of the 6 testing sites and their results. The report should also include recommendations for Social Care Wales to consider as next steps towards a scaled implementation of the work.\n(c)   Phase 2 & 3: Support service and tool\nCollaborate with a separate commissioned supplier to gather evidence that will feed into an Evaluation report for Phase 2 and 3 which will contribute towards the Rayne Foundation Better Carers Better Careers programme evaluation. The independent evaluation explains whether it worked, why it worked (or didn’t), what difference it made, and how the programme contributed to wider system outcomes.”\nLot 2: Programme Evaluation and Impact Assessment for Supporting Positive Culture (Phase 4) \nLot 2 will focus on the independent evaluation of Phases 2 and 3. This includes the development and delivery of an evaluation and impact framework to assess the design and testing activity undertaken through Lot 1. \nLot 2 will: \n- Evaluate the leadership support offer and tool(s) developed under Lot 1 \n- Assess outcomes, learning and early impact \n- Synthesise findings and generate evidence to inform future policy development, practice improvement and potential wider roll-out.  \nLot 2 will not be involved in the delivery of design of the support being evaluated. \nWhat is required / ‘The Requirements’ - LOT 2\n(a) Evaluation Requirements (Phases 2 & 3)\nThis phase will develop an evaluation and impact framework which forms part of a wider programme to support positive cultures in adult care services\nLot 2 is for undertaking an independent, mixed methods evaluation of the User research and codesign and testing of:\n- a leadership support service to nurturing positive cultures; and \n- a  tool for implementing, measuring and evaluating positive cultures.\nThe evaluation will synthesise data from Phase 2 & 3 to assess outcomes, identify lessons learned, and inform future policy and practice. It will ensure accountability and support continuous improvement across the sector.\nThe evaluation will: \n- Assess the extent to which the support offer and tool were delivered as in-tended and detail any adaptations\n- Explore: \n   ~ whether the programme achieved it's desired aims, \n   ~ the factors that influenced the impact of the programme and whether these varied across test sites, \n   ~ what difference the programme made to staff, management, the or-ganisation and people accessing care and support, and\n   ~ the influence of wider systemic factors had on the impact of the pro-gramme.\n   ~ Explore the outcomes from the programme including: \n   ~ Any positive or negative outcomes and impacts from the programme,\n   ~ The factors that contributed to those outcomes\n   ~ whether any systemic barriers need to be addressed to improve outcomes from the work. \n- Develop theory of change alongside the programme provider (building on the Rayne Foundation expected outcomes) using contribution analysis to: \n   ~ Map intended outcomes, \n   ~ explore contribution towards outcomes, \n   ~ monitor ongoing outputs and explore changes to workforce and provider behaviour and;\n   ~ Explore any systemic barriers impacting on the programme.\n- Assess positive cultures at the test sites at the start, mid-point and end of testing \n- Involve lived experience and workforce voices wherever possible\n- Measure changes in behaviours, leadership, wellbeing, culture, practice and collaboration\n- Assess how, where and why positive cultures emerge\n- Highlight barriers and enablers to positive cultures\n- Explore implications for policy, commissioning and regulation \n- Outline considerations and recommendations for upscaling the programme going forward.\nThe Supplier will need to work in close collaboration with Social Care Wales, providing regular updates to ensure the work remains aligned with the project’s aims and adheres to the contract deadline.\nThe successful Supplier must work closely with both the co-design supplier and Rayne Foundation evaluators (Bean Consultancy) to ensure reporting requirements and outcomes measures are addressed. \nSee Specification for further infromation ",
    "tenderPeriod": {
      "endDate": "2026-06-15T12:00:00+01:00"
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    "enquiryPeriod": {
      "endDate": "2026-06-09T17:00:00+01:00"
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    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en",
        "cy"
      ],
      "electronicSubmissionPolicy": "allowed"
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    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.sell2wales.gov.wales",
    "procurementMethodDetails": "Open procedure"
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  "parties": [
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      "id": "GB-PPON-PTTZ-7468-NYRQ",
      "name": "Social Care Wales",
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      "address": {
        "region": "UKL22",
        "country": "GB",
        "locality": "Cardiff",
        "postalCode": "CF10 1EW",
        "countryName": "United Kingdom",
        "streetAddress": "South Gate House"
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        "url": "http://www.socialcare.wales",
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            "description": "Welsh devolved regulations apply"
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      "contactPoint": {
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        "email": "procurement@socialcare.wales"
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}

{
  "id": "045881-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-05-19T16:36:04+01:00",
  "ocid": "ocds-h6vhtk-067e50",
  "buyer": {
    "id": "GB-PPON-PTTZ-7468-NYRQ",
    "name": "Social Care Wales"
  },
  "tender": {
    "id": "ocds-h6vhtk-067e50",
    "lots": [
      {
        "id": "1",
        "title": "Co-design and Test Leadership Support Programme & tools for nurturing positive cultures Adult Social Care Providers across Wales",
        "value": {
          "amount": 120000,
          "currency": "GBP",
          "amountGross": 145000
        },
        "status": "active",
        "description": "What is required / ‘The Requirements’\nWe are seeking a supplier with the expertise and experience to undertake the following requirements: \n(a) Co‑design and Testing of a New Support Service (Phase 2)\nThe supplier must:\n- Work collaboratively with Social Care Wales, Care Inspectorate Wales and sector partners to identify and recruit six adult social care providers to act as pilot sites, using agreed selection criteria and ethical engagement processes.\n- Design and facilitate co‑design workshops with leaders, managers, frontline staff and stakeholders to develop success criteria and design principles for the support service. Including a shared understanding of the behaviours, conditions and practices that enable positive cultures.\n- Develop a Theory of Change that will guide the design and testing of the support service.\n- Support assessments of each pilot site's positive culture position at the start of testing, mid point and end point.\n- Deliver a programme of testing activities with the sites, which may include coaching, mentoring, team learning sessions, mini‑sprints and other supportive interventions tailored to local needs.\n- Carry out site visits or virtual consultations to understand day‑to‑day practice, challenges and opportunities for improvement.\n- Produce site‑specific action plans in collaboration with Responsible Individuals, Registered Managers and staff.\n- Refine the support service iteratively based on feedback and learning from pilot sites.\n- Produce a service design report summarising: \n   ~ What was designed and why\n   ~ How it was tested\n   ~ Lessons learned\n   ~ Recommendations for scaling and sustainability.\n(b)  Co‑design and Testing of a Tool (Phase 3)\nThe supplier must:\n- Facilitate co‑design workshops with stakeholders to agree success criteria, functions and design principles for the tool.\n- Contribute to a measurement framework aligned with: \n   ~ The Positive Cultures principles\n   ~ Strengths‑based practice\n   ~ Compassionate leadership models\n- Design a bilingual, accessible tool, capable of:\n   ~ Helping organisations understand their current culture position\n   ~ Producing tailored action plans\n   ~ Supporting organisations to manage and sustain improvement over time\n  ~ Enabling practical reporting on culture indicators\n- Test and refine the tool with the same six pilot sites from phase 2 through iterative cycles of feedback and adaptation.\n- Produce a tool design and testing report with recommendations for future development and scale-up.\n(c) Collaboration and Learning\nThe supplier must:\n- Work sensitively alongside leaders and managers with different levels of knowledge and confidence.  \n- Maintain regular communication with the Social Care Wales project team to ensure alignment with project aims and emerging insights.\n- Work constructively with a separately commissioned evaluation partner, providing agreed data, access and evidence throughout the project.\n- Draw on and integrate Social Care Wales’ existing offers (e.g., compassionate leadership training, wellbeing resources, strengths based practice, workforce support and research, innovation) where relevant.\n- Deliver a programme of co‑design engagement activities, including workshops, interviews and focus groups. We anticipate a minimum 20 engagement sessions in total across the project. This figure is indicative and may be refined collaboratively during project initiation and informed by stakeholder and user research to ensure the most effective approach. \n- Work openly and share learning in real time, along with reporting at key milestones.\n(d) Shared Requirements (Applicable to both Lots) \nSuppliers appointed to either Lot must: \n- Start delivery in July 2026. \n- Work in close partnership with Social Care Wales, while respecting the distinct roles of delivery and evaluation. \n- Collaborate effectively with the supplier appointed to the other Lot to support the Programme’s Theory of Change and share data with one another to inform both lots.\n- Engage constructively with adult social care providers, leaders and frontline staff with varying levels of confidence and capacity. \n- Draw on and integrate Social Care Wales’s existing services and resources where relevant, including:  \n  ~ Compassionate Leadership training programme \n  ~ Social Care Fair Work Forum  \n  ~Workforce wellbeing programme \n   ~ Strengths based practice programme \n   ~ Attraction and recruitment support  \n   ~ Insight collective website  \n   ~ Innovation Coaching service \n- Share learning openly, participate in governance and reporting arrangements, and contribute to dissemination of findings.",
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              "type": "quality",
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                  "number": 70,
                  "weight": "percentageExact"
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            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
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            {
              "name": "Price",
              "type": "price",
              "numbers": [
                {
                  "number": 20,
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        },
        "contractPeriod": {
          "endDate": "2027-03-31T23:59:59+01:00",
          "startDate": "2026-07-30T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "See WSPQ"
            },
            {
              "type": "technical",
              "description": "See WPSQ"
            }
          ]
        }
      },
      {
        "id": "2",
        "title": "Programme evaluation and impact assessment of the co-design and testing of a new leadership programme and tools for nurturing positive cultures in adult social care services across Wales",
        "value": {
          "amount": 37500,
          "currency": "GBP",
          "amountGross": 45000
        },
        "status": "active",
        "description": "Lot 2 will focus on the independent evaluation of Phases 2 and 3. This includes the development and delivery of an evaluation and impact framework to assess the design and testing activity undertaken through Lot 1. \nLot 2 will: \n- Evaluate the leadership support offer and tool(s) developed under Lot 1 \n- Assess outcomes, learning and early impact \n- Synthesise findings and generate evidence to inform future policy development, practice improvement and potential wider roll-out.  \nLot 2 will not be involved in the delivery of design of the support being evaluated. \nWhat is required / ‘The Requirements’\n(a) Evaluation Requirements (Phases 2 & 3)\nThis phase will develop an evaluation and impact framework which forms part of a wider programme to support positive cultures in adult care services\nLot 2 is for undertaking an independent, mixed methods evaluation of the User research and codesign and testing of:\n- a leadership support service to nurturing positive cultures; and \n- a  tool for implementing, measuring and evaluating positive cultures.\nThe evaluation will synthesise data from Phase 2 & 3 to assess outcomes, identify lessons learned, and inform future policy and practice. It will ensure accountability and support continuous improvement across the sector.\nThe evaluation will: \n - Assess the extent to which the support offer and tool were delivered as in-tended and detail any adaptations\n- Explore:  \n   ~ whether the programme achieved it's desired aims, \n   ~ the factors that influenced the impact of the programme and whether these varied across test sites, \n   ~ what difference the programme made to staff, management, the or-ganisation and people accessing care and support, and\n   ~ the influence of wider systemic factors had on the impact of the pro-gramme.\n- Explore the outcomes from the programme including: \n   ~ Any positive or negative outcomes and impacts from the programme,\n   ~ The factors that contributed to those outcomes\n   ~ whether any systemic barriers need to be addressed to improve outcomes from the work. \n- Develop theory of change alongside the programme provider (building on the Rayne Foundation expected outcomes) using contribution analysis to: \n   ~ Map intended outcomes, \n   ~ explore contribution towards outcomes, \n   ~ monitor ongoing outputs and explore changes to workforce and provider behaviour and;\n   ~ Explore any systemic barriers impacting on the programme.\n- Assess positive cultures at the test sites at the start, mid-point and end of testing \n- Involve lived experience and workforce voices wherever possible\n- Measure changes in behaviours, leadership, wellbeing, culture, practice and collaboration\n- Assess how, where and why positive cultures emerge\n- Highlight barriers and enablers to positive cultures\n- Explore implications for policy, commissioning and regulation \n- Outline considerations and recommendations for upscaling the programme going forward.\nThe Supplier will need to work in close collaboration with Social Care Wales, providing regular updates to ensure the work remains aligned with the project’s aims and adheres to the contract deadline.\nThe successful Supplier must work closely with both the co-design supplier and Rayne Foundation evaluators (Bean Consultancy) to ensure reporting requirements and outcomes measures are addressed. \nThe successful Supplier will need to work closely with the co design supplier in the design of the evaluation framework to ensure effective monitoring data is collected throughout the delivery process to measure the impact of the support offer. The Successful supplier should therefore have experience of working in partnership to design and collect relevant data to ensure the most effective use of time and resources for all parties involved.\nThe successful Supplier must demonstrate:\n- Expertise in mixed-method evaluation in social care contexts.\n- Ability to design and apply evaluation frameworks that measure positive cul-ture changes, wellbeing outcomes and systemic change.\n- Experience in working with suppliers and partners in capturing agreed data as well as synthesising data from multiple workstreams.\n- Ability to produce clear, bilingual reports and presentations.\n(b) Shared Requirements (Applicable to both Lots)\nSuppliers appointed to either Lot must:\n- Start delivery in July 2026.\n- Work in close partnership with Social Care Wales, while respecting the distinct roles of delivery and evaluation.\n- Collaborate effectively with the supplier appointed to the other Lot to support the Programme’s Theory of Change and share data with one another to inform both lots.\n- Engage constructively with adult social care providers, leaders and frontline staff with varying levels of confidence and capacity.\n- Draw on and integrate Social Care Wales’s existing services and resources where relevant, including: \n  ~ Compassionate Leadership training programme\n   ~ Social Care Fair Work Forum \n   ~ Workforce wellbeing programme\n   ~ Strengths based practice programme\n   ~ Attraction and recruitment support \n   ~ Insight collective website \n    ~ Innovation Coaching service\n - Share learning openly, participate in governance and reporting arrangements, and contribute to dissemination of findings.",
        "suitability": {
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              "type": "quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Social Value",
              "type": "quality",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Price/cost",
              "type": "price",
              "numbers": [
                {
                  "number": 20,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2027-06-30T23:59:59+01:00",
          "startDate": "2026-07-29T00:00:00+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "See WPSQ"
            },
            {
              "type": "technical",
              "description": "See WPSQ"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKL",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          },
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          },
          {
            "id": "79315000",
            "scheme": "CPV",
            "description": "Social research services"
          },
          {
            "id": "73000000",
            "scheme": "CPV",
            "description": "Research and development services and related consultancy services"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "deliveryAddresses": [
          {
            "region": "UKL",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          },
          {
            "id": "79400000",
            "scheme": "CPV",
            "description": "Business and management consultancy and related services"
          },
          {
            "id": "79315000",
            "scheme": "CPV",
            "description": "Social research services"
          },
          {
            "id": "73000000",
            "scheme": "CPV",
            "description": "Research and development services and related consultancy services"
          }
        ]
      }
    ],
    "title": "Service Design for Embedding Positive Cultures in Residential Care across Wales ",
    "value": {
      "amount": 157500,
      "currency": "GBP",
      "amountGross": 190000
    },
    "status": "active",
    "documents": [
      {
        "id": "L-1",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368842",
        "description": "Gwahoddiad i Dendro - Diwylliannau Cadarnhaol",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-2",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368843",
        "description": "Invitation to Tender - Positive Cultures",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-3",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368844",
        "description": "Manyleb - Diwylliannau Cadarnhaol",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-4",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368845",
        "description": "Specification - Positive Cultures",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-5",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368846",
        "description": "Appendix 1/Atodiad 1 - Wales Specific Procurement Questionnaire ",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-6",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368847",
        "description": "Atodiad 2 – Templed Ymateb Ansawdd / Gwerth Cymdeithasol",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-7",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368848",
        "description": "Appendix 2 – Technical / Quality Response Document",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-8",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368849",
        "description": "Atodiad 3 – Templed Ymateb Materion Ariannol / Prisio",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-9",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368850",
        "description": "Appendix 3 – Financial / Pricing Response Document",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-10",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368851",
        "description": "Atodiad 4 – Canllawiau Tôn Llais Gofal Cymdeithasol Cymru ",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-11",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368852",
        "description": "Appendix 4 – Social Care Wales’ Tone of Voice Guidelines ",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-12",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368853",
        "description": "Atodiad 5 – Canllawiau Brandio Gofal Cymdeithasol Cymru",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-13",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368854",
        "description": "Appendix 5 – Social Care Wales’ Branding Guidelines",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-14",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368855",
        "description": "Atodiad 6 – Ffurf y Tendr",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-15",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=368856",
        "description": "Appendix 6 – Form of Tender ",
        "documentType": "biddingDocuments"
      },
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "045881-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/045881-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-05-19T16:36:04+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "awardCriteria": {
        "description": "Suppliers may submit bids for one or both Lots. However, a Supplier may not be awarded both Lots due to an unavoidable conflict of interest (i.e. evaluating their own work). \nIn the event that a Supplier is ranked highest in both Lots, the Supplier will be awarded Lot 1 only. The award for Lot 2 will then be offered to the next highest-ranking compliant bidder "
      },
      "maximumLotsBidPerSupplier": 1,
      "maximumLotsAwardedPerSupplier": 1
    },
    "awardPeriod": {
      "endDate": "2026-07-29T23:59:59+01:00"
    },
    "description": "The contract will be divided into the following two Lots. Social Care Wales intends to appoint one provider per Lot:\nLot 1 – Co-design and Test Leadership Support Programme & tools for Adult Social Care Providers\nLot 2 – Programme evaluation and impact assessment of the co-design and testing of a new leadership programme and tool for nurturing positive cultures in adult social care services across Wales\nSuppliers may submit bids for one or both Lots. However, a Supplier may not be awarded both Lots due to an unavoidable conflict of interest (i.e. evaluating their own work). \nIn the event that a Supplier is ranked highest in both Lots, the Supplier will be awarded Lot 1 only. The award for Lot 2 will then be offered to the next highest-ranking compliant bidder \nProject Phases \nThe Supporting Positive Cultures Programme will be delivered across three distinct phases. Phase 1 has already been commissioned and is underway. Phases 2 and 3 will be delivered through the two Lots commissioned as part of this tender.  \n(a) Phase 1: User Research (completed separately)  \nPhase 1 is currently underway and is due to complete in June 2026. This phase focuses on developing a robust understanding of the needs of leaders in adult care provider organisations, particularly in relation to embedding, assessing and sustaining positive organisational cultures and their underpinning principles.  \nThe outputs from Phase 1 will include a set of evidence-based proposals setting out what an effective future support service for nurturing positive cultures could look like. \nPhase 1 is not included within the scope of this tender. Its findings will be shared with the successful supplier/s upon contract award and will directly inform the work commissioned through Lots 1 and 2.  \n(b) Phases 2 and 3: Design, Testing and Evaluation (commissioned through this tender) (LOT 1)\nThe Phases will be delivered through the two Lots described below.  \nLot 1: Co-design and Testing of Leadership Support (Phase 2) & Positive Culture Tools (Phase 3) for Adult Social Care \nLot 1 will be responsible for the design, co-production, testing and refinement of the programme’s practical components, informed by the evidence generated through Phase 1.  \nThis includes:  \n•\tCo-designing and testing a leadership support offer for adult social care providers, and \n•\tCo-designing and testing a positive cultures tools to support providers embed, assess, measure, and improve organisational positive culture in a meaningful and proportionate way.  \nThe focus of Lot 1 is on practical development and testing with providers. \nSummary of Lot 1: \nThe successful Supplier will: \n(a)  Phase 2 codesign and test a new support service anticipated activities:\n- Recruit partners and identify adult care providers and key stakeholders in collaboration with Social Care Wales and Care Inspectorate Wales on the work. \n- Design and run workshops aimed at co-designing a new support offer and approaches to support positive cultures. \n- Collaboratively develop a theory of change for guiding the design and testing of a new support service.\n- Recruit 6 adult social care providers testing sites across Wales; based on agreed criteria, in consultation with Social Care Wales and partners. Ensure ethical research practices are upheld including informed consent, safeguarding, and data protection.   \n- Develop site specific action plans to support six care settings to test ways new support service that nurtures positive cultures, gather feedback, and iterate solutions for support. This will involve working with the Responsible Individual, Registered Manager and up to 3 front-line staff at each pilot site.\n- Gathering data to support the evaluation on the ‘positive culture’ position of each test site at the start, re-measure at the mid-way and end point.  \n- Undertake site visits or virtual consultations to observe Responsible Individual and Registered Manager in their own care settings to understand how they support positive cultures and behaviours. Also gain insights into the challenges they face, how they are overcome and what difficulties remain.\n- Develop practical resources, guidance and learning materials.\n- Produce a service design report explaining what was designed, how it was tested and what was learned from the design and testing process. The report should also feature information about the experience of the 6 testing sites and their results. The report should also include recommendations for Social Care Wales to consider as next steps towards a scaled implementation of the work.\n(b)   Phase 3 Codesign and test tools for anticipated activity:\n- Engage stakeholders in co-design workshops to define success criteria and design principles for the tool. \n- Develop a tool that measures indicators against the positive culture principles and aligns with strengths-based and compassionate leadership models. \n- Test the tool with 6 providers across Wales.\n- Validate usability and clarity through iterative feedback from the six pilot sites and test with care providers \n- Produce a service design report explaining what tool(s) was designed, how it was tested and what was learnt from the design and testing process. The report should also feature information about the experience of the 6 testing sites and their results. The report should also include recommendations for Social Care Wales to consider as next steps towards a scaled implementation of the work.\n(c)   Phase 2 & 3: Support service and tool\nCollaborate with a separate commissioned supplier to gather evidence that will feed into an Evaluation report for Phase 2 and 3 which will contribute towards the Rayne Foundation Better Carers Better Careers programme evaluation. The independent evaluation explains whether it worked, why it worked (or didn’t), what difference it made, and how the programme contributed to wider system outcomes.”\nLot 2: Programme Evaluation and Impact Assessment for Supporting Positive Culture (Phase 4) \nLot 2 will focus on the independent evaluation of Phases 2 and 3. This includes the development and delivery of an evaluation and impact framework to assess the design and testing activity undertaken through Lot 1. \nLot 2 will: \n- Evaluate the leadership support offer and tool(s) developed under Lot 1 \n- Assess outcomes, learning and early impact \n- Synthesise findings and generate evidence to inform future policy development, practice improvement and potential wider roll-out.  \nLot 2 will not be involved in the delivery of design of the support being evaluated. \nWhat is required / ‘The Requirements’ - LOT 2\n(a) Evaluation Requirements (Phases 2 & 3)\nThis phase will develop an evaluation and impact framework which forms part of a wider programme to support positive cultures in adult care services\nLot 2 is for undertaking an independent, mixed methods evaluation of the User research and codesign and testing of:\n- a leadership support service to nurturing positive cultures; and \n- a  tool for implementing, measuring and evaluating positive cultures.\nThe evaluation will synthesise data from Phase 2 & 3 to assess outcomes, identify lessons learned, and inform future policy and practice. It will ensure accountability and support continuous improvement across the sector.\nThe evaluation will: \n- Assess the extent to which the support offer and tool were delivered as in-tended and detail any adaptations\n- Explore: \n   ~ whether the programme achieved it's desired aims, \n   ~ the factors that influenced the impact of the programme and whether these varied across test sites, \n   ~ what difference the programme made to staff, management, the or-ganisation and people accessing care and support, and\n   ~ the influence of wider systemic factors had on the impact of the pro-gramme.\n   ~ Explore the outcomes from the programme including: \n   ~ Any positive or negative outcomes and impacts from the programme,\n   ~ The factors that contributed to those outcomes\n   ~ whether any systemic barriers need to be addressed to improve outcomes from the work. \n- Develop theory of change alongside the programme provider (building on the Rayne Foundation expected outcomes) using contribution analysis to: \n   ~ Map intended outcomes, \n   ~ explore contribution towards outcomes, \n   ~ monitor ongoing outputs and explore changes to workforce and provider behaviour and;\n   ~ Explore any systemic barriers impacting on the programme.\n- Assess positive cultures at the test sites at the start, mid-point and end of testing \n- Involve lived experience and workforce voices wherever possible\n- Measure changes in behaviours, leadership, wellbeing, culture, practice and collaboration\n- Assess how, where and why positive cultures emerge\n- Highlight barriers and enablers to positive cultures\n- Explore implications for policy, commissioning and regulation \n- Outline considerations and recommendations for upscaling the programme going forward.\nThe Supplier will need to work in close collaboration with Social Care Wales, providing regular updates to ensure the work remains aligned with the project’s aims and adheres to the contract deadline.\nThe successful Supplier must work closely with both the co-design supplier and Rayne Foundation evaluators (Bean Consultancy) to ensure reporting requirements and outcomes measures are addressed. \nSee Specification for further infromation ",
    "tenderPeriod": {
      "endDate": "2026-06-15T12:00:00+01:00"
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    "enquiryPeriod": {
      "endDate": "2026-06-09T17:00:00+01:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en",
        "cy"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.sell2wales.gov.wales",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PTTZ-7468-NYRQ",
      "name": "Social Care Wales",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKL22",
        "country": "GB",
        "locality": "Cardiff",
        "postalCode": "CF10 1EW",
        "countryName": "United Kingdom",
        "streetAddress": "South Gate House"
      },
      "details": {
        "url": "http://www.socialcare.wales",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
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        "id": "PTTZ-7468-NYRQ",
        "scheme": "GB-PPON"
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      "contactPoint": {
        "name": "Procurement Team",
        "email": "procurement@socialcare.wales"
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  "language": "en",
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}

{
  "id": "036116-2026",
  "tag": [
    "planningUpdate"
  ],
  "date": "2026-04-21T14:05:40+01:00",
  "ocid": "ocds-h6vhtk-067e50",
  "buyer": {
    "id": "GB-PPON-PTTZ-7468-NYRQ",
    "name": "Social Care Wales"
  },
  "tender": {
    "id": "ocds-h6vhtk-067e50",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-07-20T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
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            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
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        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          },
          {
            "id": "73000000",
            "scheme": "CPV",
            "description": "Research and development services and related consultancy services"
          },
          {
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            "scheme": "CPV",
            "description": "Project management consultancy services"
          }
        ]
      }
    ],
    "title": "Service Design for Embedding Positive Cultures in Residential Care across Wales",
    "value": {
      "amount": 116000,
      "currency": "GBP",
      "amountGross": 140000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Social Care Wales is looking for two experienced, independent suppliers to help shape and test a new programme designed to build positive, relationship centred cultures in adult social care across Wales. The programme aims to “help care providers nurture, measure and sustain positive, relationship centred cultures.”\nThis work is funded through the Rayne Foundation’s Better Carers Better Careers initiative and will run across multiple years. The programme is split into two lots, each with a distinct focus but designed to work closely together.\nThe contract will be divided into the following Lots, and Social Care Wales intends to appoint one provider per Lot. Suppliers may bid for one or both Lots; however, a Supplier awarded one Lot will not be eligible to be awarded the other.\nLot 1 – Codesigning and Testing New Leadership Support and a Self-Assessment Tool\nThis supplier will:\n- Recruit six adult social care providers to act as pilot sites.\n- Run co design workshops with leaders, managers, frontline workers and stakeholders.\n- Develop a Theory of Change and work with the supplier leading the evaluation to shape the evaluation approach.\n- Collect and support high-quality data throughout the programme.\n- Carry out baseline, midpoint and final culture assessments at each site.\n- Provide tailored support such as coaching or team learning.\n- Produce:\n     ~ A Service Design Report explaining what was created, how it was tested and what was learned.\n     ~ A Tool Design and Testing Report for a new bilingual digital/printable self assessment tool.\nLot 2 – Evaluation and Impact Assessment\nThis supplier will:\n- Design and deliver a mixed methods evaluation to understand how the programme works and what difference it makes.\n- Assess whether the user research, leadership support and self-assessment tool were delivered as intended.\n- Explore outcomes for staff, leaders, providers, people using services and the wider system.\n- Capture lived experience across the six pilot sites using ethical, inclusive methods.\n- Produce:\n     ~ A full evaluation framework and data collection plan.\n     ~ Regular progress and insight reports.\n     ~ A final bilingual evaluation report with findings, case studies and recommendations.\n     ~ A bilingual stakeholder presentation.\nCross cutting Requirements\nBoth suppliers must:\n- Work collaboratively with each other, Social Care Wales, Care Inspectorate Wales and the Rayne Foundation’s evaluators.\n- Deliver inclusive, accessible activities that reflect the diversity of the Welsh social care workforce.\n- Use secure digital tools for engagement and data collection.\n- Carry out at least 20 engagement activities (e.g., workshops, interviews, focus groups).\n- Meet all requirements for data protection, ethics, bilingual delivery and Social Care Wales branding.\nMae Gofal Cymdeithasol Cymru yn chwilio am ddau gyflenwr annibynnol profiadol i helpu i lunio a phrofi rhaglen newydd sydd wedi'i chynllunio i adeiladu diwylliannau cadarnhaol sy'n canolbwyntio ar berthynas mewn gofal cymdeithasol i oedolion ledled Cymru. Nod y rhaglen yw \"helpu darparwyr gofal i feithrin, mesur a chynnal diwylliannau cadarnhaol, sy'n canolbwyntio ar berthynas.\"\nMae'r gwaith hwn yn cael ei ariannu trwy fenter Better Carers Better Careers Sefydliad Rayne a bydd yn rhedeg dros sawl blwyddyn. Mae'r rhaglen wedi'i rhannu'n ddwy lot, pob un â ffocws penodol ond wedi'i chynllunio i weithio'n agos gyda'i gilydd.\nBydd y fframwaith yn cael ei rannu'n y Lotiau canlynol, ac mae Gofal Cymdeithasol Cymru yn bwriadu penodi un darparwr fesul Lot. Gall cyflenwyr gynnig am un neu'r ddau Lot; fodd bynnag, ni fydd Cyflenwr a ddyfarnwyd un Lot yn gymwys i gael ei ddyfarnu'r llall.\nLot 1 – Llofnodi cod a phrofi cymorth arweinyddiaeth newydd ac offeryn hunanasesu\nBydd y cyflenwr hwn:\n- Recriwtio chwe darparwr gofal cymdeithasol i oedolion i weithredu fel safleoedd peilot.\n- Cynnal gweithdai cyd-ddylunio gydag arweinwyr, rheolwyr, gweithwyr rheng flaen a rhanddeiliaid.\n- Datblygu Theori Newid a gweithio gyda'r cyflenwr sy'n arwain y gwerthusiad i lunio'r dull gwerthuso.\n- Casglu a chefnogi data o ansawdd uchel drwy gydol y rhaglen.\n- Cynnal asesiadau diwylliant gwaelodlin, canolbwynt a diwylliant terfynol ym mhob safle.\n- Darparu cymorth wedi'i deilwra fel hyfforddi neu ddysgu tîm.\n- Cynhyrchu:\n     ~ Adroddiad Dylunio Gwasanaeth sy'n esbonio beth gafodd ei greu, sut cafodd ei brofi a'r hyn a ddysguwyd.\n     ~ Adroddiad Dylunio a Phrofi Offer ar gyfer offeryn hunanasesu digidol/argraffadwy dwyieithog newydd.\nLot 2 – Gwerthuso ac Asesiad Effaith\nBydd y cyflenwr hwn:\n- Dyluniwch a chyflwyno gwerthusiad dulliau cymysg i ddeall sut mae'r rhaglen yn gweithio a pha wahaniaeth y mae'n ei wneud.\n- Asesu a yw'r ymchwil defnyddwyr, cymorth arweinyddiaeth ac offeryn hunanasesu wedi'u cyflwyno fel y bwriadwyd.\n- Archwilio canlyniadau ar gyfer staff, arweinwyr, darparwyr, pobl sy'n defnyddio gwasanaethau a'r system ehangach.\n- Cipio profiad byw ar draws y chwe safle peilot gan ddefnyddio dulliau moesegol, cynhwysol.\n- Cynhyrchu:\n     ~ Fframwaith gwerthuso llawn a chynllun casglu data.\n     ~ Adroddiadau cynnydd a mewnwelediad rheolaidd.\n     ~ Adroddiad gwerthuso dwyieithog terfynol gyda chanfyddiadau, astudiaethau achos ac argymhellion.\n     ~ Cyflwyniad rhanddeiliaid dwyieithog.\nGofynion Trawsbynciol\nRhaid i'r ddau gyflenwr:\n- Gweithio ar y cyd â'i gilydd, Gofal Cymdeithasol Cymru, Arolygiaeth Gofal Cymru a gwerthuswyr Sefydliad Rayne.\n- Darparu gweithgareddau cynhwysol, hygyrch sy'n adlewyrchu amrywiaeth gweithlu gofal cymdeithasol Cymru.\n- Defnyddiwch offer digidol diogel ar gyfer ymgysylltu a chasglu data.\n- Cynnal o leiaf 20 o weithgareddau ymgysylltu (e.e., gweithdai, cyfweliadau, grwpiau ffocws).\n- Cwrdd â'r holl ofynion ar gyfer diogelu data, moeseg, cyflenwi dwyieithog a brandio Gofal Cymdeithasol Cymru.",
    "communication": {
      "futureNoticeDate": "2026-04-27T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PTTZ-7468-NYRQ",
      "name": "Social Care Wales",
      "roles": [
        "buyer"
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      "address": {
        "region": "UKL22",
        "country": "GB",
        "locality": "Cardiff",
        "postalCode": "CF10 1EW",
        "countryName": "United Kingdom",
        "streetAddress": "South Gate House"
      },
      "details": {
        "url": "http://www.socialcare.wales",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          },
          {
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "PTTZ-7468-NYRQ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Procurement Team",
        "email": "procurement@socialcare.wales"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "036116-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/036116-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-04-21T14:05:40+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-04-22T23:59:59+01:00",
        "description": "THIS SESSION HAS NOW TAKEN PLACE. \nFOR A LINK TO THE RECORDING PLEASE EMAIL - procurement@socialcare.wales\nWe will be holding x 1 preliminary market engagement sessions via MS Teams on:\n11am, Monday, 20 April 2026\nThe sessions will be hosted by project lead Emma Davies, Jon Day (Assistant Director Employer and Service Support), supporting project team members Angharad Dalton , Emyr Williams and a member of the Procurement team. \nBoth sessions will begin with the same presentation outlining the requirements, following which an opportunity for questions and answers will follow. The sessions will be recorded and uploaded against this notice on Sell2Wales.\nIf you are interested in joining a preliminary market engagement session, please email procurement@socialcare.wales advising the tender title and desired session date/time. \nFollowing the sessions the Sell2Wales question and answer portal will be live for a following 2 working days up until 17:00, 22 April 2026.\nByddwn yn cynnal x 1 sesiwn ymgysylltu rhagarweiniol â'r farchnad trwy MS Teams ar:\n11am, Dydd Llun, 20 Ebrill 2026\nBydd y sesiynau'n cael eu cynnal gan arweinydd y prosiect, Emma Davies, Jon Day (Cyfarwyddwr Cynorthwyol Cymorth i Gyflogwyr a Gwasanaeth), aelodau cefnogol tîm y prosiect, Angharad Dalton, Emyr Williams ac aelod o'r tîm Caffael. \nBydd y ddwy sesiwn yn dechrau gyda 'r un cyflwyniad yn amlinellu'r gofynion, ac yna bydd cyfle i gwestiynau ac atebion yn dilyn. Bydd y sesiynau'n cael eu recordio a'u llwytho i fyny yn erbyn yr hysbysiad hwn ar Sell2Wales.\nOs oes gennych ddiddordeb mewn ymuno â sesiwn ymgysylltu rhagarweiniol â'r farchnad, anfonwch e-bost at procurement@socialcare.wales gan roi gwybod i deitl y tendr a'  r dyddiad/amser sesiwn a ddymunir. \nYn dilyn y sesiynau, bydd porth cwestiynau ac atebion GwerthwchiGymru yn fyw am y 2 ddiwrnod gwaith canlynol hyd at 17:00, 22 Ebrill 2026."
      }
    ]
  },
  "initiationType": "tender"
}

{
  "id": "032076-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-04-08T15:49:29+01:00",
  "ocid": "ocds-h6vhtk-067e50",
  "buyer": {
    "id": "GB-PPON-PTTZ-7468-NYRQ",
    "name": "Social Care Wales"
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  "tender": {
    "id": "ocds-h6vhtk-067e50",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "suitability": {
          "sme": true,
          "vcse": true
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        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-07-20T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          },
          {
            "id": "73000000",
            "scheme": "CPV",
            "description": "Research and development services and related consultancy services"
          },
          {
            "id": "72224000",
            "scheme": "CPV",
            "description": "Project management consultancy services"
          }
        ]
      }
    ],
    "title": "Service Design for Embedding Positive Cultures in Residential Care across Wales",
    "value": {
      "amount": 116000,
      "currency": "GBP",
      "amountGross": 140000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Social Care Wales is looking for two experienced, independent suppliers to help shape and test a new programme designed to build positive, relationship centred cultures in adult social care across Wales. The programme aims to “help care providers nurture, measure and sustain positive, relationship centred cultures.”\nThis work is funded through the Rayne Foundation’s Better Carers Better Careers initiative and will run across multiple years. The programme is split into two lots, each with a distinct focus but designed to work closely together.\nThe contract will be divided into the following Lots, and Social Care Wales intends to appoint one provider per Lot. Suppliers may bid for one or both Lots; however, a Supplier awarded one Lot will not be eligible to be awarded the other.\nLot 1 – Codesigning and Testing New Leadership Support and a Self-Assessment Tool\nThis supplier will:\n- Recruit six adult social care providers to act as pilot sites.\n- Run co design workshops with leaders, managers, frontline workers and stakeholders.\n- Develop a Theory of Change and work with the supplier leading the evaluation to shape the evaluation approach.\n- Collect and support high-quality data throughout the programme.\n- Carry out baseline, midpoint and final culture assessments at each site.\n- Provide tailored support such as coaching or team learning.\n- Produce:\n     ~ A Service Design Report explaining what was created, how it was tested and what was learned.\n     ~ A Tool Design and Testing Report for a new bilingual digital/printable self assessment tool.\nLot 2 – Evaluation and Impact Assessment\nThis supplier will:\n- Design and deliver a mixed methods evaluation to understand how the programme works and what difference it makes.\n- Assess whether the user research, leadership support and self-assessment tool were delivered as intended.\n- Explore outcomes for staff, leaders, providers, people using services and the wider system.\n- Capture lived experience across the six pilot sites using ethical, inclusive methods.\n- Produce:\n     ~ A full evaluation framework and data collection plan.\n     ~ Regular progress and insight reports.\n     ~ A final bilingual evaluation report with findings, case studies and recommendations.\n     ~ A bilingual stakeholder presentation.\nCross cutting Requirements\nBoth suppliers must:\n- Work collaboratively with each other, Social Care Wales, Care Inspectorate Wales and the Rayne Foundation’s evaluators.\n- Deliver inclusive, accessible activities that reflect the diversity of the Welsh social care workforce.\n- Use secure digital tools for engagement and data collection.\n- Carry out at least 20 engagement activities (e.g., workshops, interviews, focus groups).\n- Meet all requirements for data protection, ethics, bilingual delivery and Social Care Wales branding.\nMae Gofal Cymdeithasol Cymru yn chwilio am ddau gyflenwr annibynnol profiadol i helpu i lunio a phrofi rhaglen newydd sydd wedi'i chynllunio i adeiladu diwylliannau cadarnhaol sy'n canolbwyntio ar berthynas mewn gofal cymdeithasol i oedolion ledled Cymru. Nod y rhaglen yw \"helpu darparwyr gofal i feithrin, mesur a chynnal diwylliannau cadarnhaol, sy'n canolbwyntio ar berthynas.\"\nMae'r gwaith hwn yn cael ei ariannu trwy fenter Better Carers Better Careers Sefydliad Rayne a bydd yn rhedeg dros sawl blwyddyn. Mae'r rhaglen wedi'i rhannu'n ddwy lot, pob un â ffocws penodol ond wedi'i chynllunio i weithio'n agos gyda'i gilydd.\nBydd y fframwaith yn cael ei rannu'n y Lotiau canlynol, ac mae Gofal Cymdeithasol Cymru yn bwriadu penodi un darparwr fesul Lot. Gall cyflenwyr gynnig am un neu'r ddau Lot; fodd bynnag, ni fydd Cyflenwr a ddyfarnwyd un Lot yn gymwys i gael ei ddyfarnu'r llall.\nLot 1 – Llofnodi cod a phrofi cymorth arweinyddiaeth newydd ac offeryn hunanasesu\nBydd y cyflenwr hwn:\n- Recriwtio chwe darparwr gofal cymdeithasol i oedolion i weithredu fel safleoedd peilot.\n- Cynnal gweithdai cyd-ddylunio gydag arweinwyr, rheolwyr, gweithwyr rheng flaen a rhanddeiliaid.\n- Datblygu Theori Newid a gweithio gyda'r cyflenwr sy'n arwain y gwerthusiad i lunio'r dull gwerthuso.\n- Casglu a chefnogi data o ansawdd uchel drwy gydol y rhaglen.\n- Cynnal asesiadau diwylliant gwaelodlin, canolbwynt a diwylliant terfynol ym mhob safle.\n- Darparu cymorth wedi'i deilwra fel hyfforddi neu ddysgu tîm.\n- Cynhyrchu:\n     ~ Adroddiad Dylunio Gwasanaeth sy'n esbonio beth gafodd ei greu, sut cafodd ei brofi a'r hyn a ddysguwyd.\n     ~ Adroddiad Dylunio a Phrofi Offer ar gyfer offeryn hunanasesu digidol/argraffadwy dwyieithog newydd.\nLot 2 – Gwerthuso ac Asesiad Effaith\nBydd y cyflenwr hwn:\n- Dyluniwch a chyflwyno gwerthusiad dulliau cymysg i ddeall sut mae'r rhaglen yn gweithio a pha wahaniaeth y mae'n ei wneud.\n- Asesu a yw'r ymchwil defnyddwyr, cymorth arweinyddiaeth ac offeryn hunanasesu wedi'u cyflwyno fel y bwriadwyd.\n- Archwilio canlyniadau ar gyfer staff, arweinwyr, darparwyr, pobl sy'n defnyddio gwasanaethau a'r system ehangach.\n- Cipio profiad byw ar draws y chwe safle peilot gan ddefnyddio dulliau moesegol, cynhwysol.\n- Cynhyrchu:\n     ~ Fframwaith gwerthuso llawn a chynllun casglu data.\n     ~ Adroddiadau cynnydd a mewnwelediad rheolaidd.\n     ~ Adroddiad gwerthuso dwyieithog terfynol gyda chanfyddiadau, astudiaethau achos ac argymhellion.\n     ~ Cyflwyniad rhanddeiliaid dwyieithog.\nGofynion Trawsbynciol\nRhaid i'r ddau gyflenwr:\n- Gweithio ar y cyd â'i gilydd, Gofal Cymdeithasol Cymru, Arolygiaeth Gofal Cymru a gwerthuswyr Sefydliad Rayne.\n- Darparu gweithgareddau cynhwysol, hygyrch sy'n adlewyrchu amrywiaeth gweithlu gofal cymdeithasol Cymru.\n- Defnyddiwch offer digidol diogel ar gyfer ymgysylltu a chasglu data.\n- Cynnal o leiaf 20 o weithgareddau ymgysylltu (e.e., gweithdai, cyfweliadau, grwpiau ffocws).\n- Cwrdd â'r holl ofynion ar gyfer diogelu data, moeseg, cyflenwi dwyieithog a brandio Gofal Cymdeithasol Cymru.",
    "communication": {
      "futureNoticeDate": "2026-04-27T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PTTZ-7468-NYRQ",
      "name": "Social Care Wales",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKL22",
        "country": "GB",
        "locality": "Cardiff",
        "postalCode": "CF10 1EW",
        "countryName": "United Kingdom",
        "streetAddress": "South Gate House"
      },
      "details": {
        "url": "http://www.socialcare.wales",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          },
          {
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "PTTZ-7468-NYRQ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Procurement Team",
        "email": "procurement@socialcare.wales"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "032076-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/032076-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-04-08T15:49:29+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-04-22T23:59:59+01:00",
        "description": "We will be holding x 1 preliminary market engagement sessions via MS Teams on:\n11am, Monday, 20 April 2026\nThe sessions will be hosted by project lead Emma Davies, Jon Day (Assistant Director Employer and Service Support), supporting project team members Angharad Dalton , Emyr Williams and a member of the Procurement team. \nBoth sessions will begin with the same presentation outlining the requirements, following which an opportunity for questions and answers will follow. The sessions will be recorded and uploaded against this notice on Sell2Wales.\nIf you are interested in joining a preliminary market engagement session, please email procurement@socialcare.wales advising the tender title and desired session date/time. \nFollowing the sessions the Sell2Wales question and answer portal will be live for a following 2 working days up until 17:00, 22 April 2026.\nByddwn yn cynnal x 1 sesiwn ymgysylltu rhagarweiniol â'r farchnad trwy MS Teams ar:\n11am, Dydd Llun, 20 Ebrill 2026\nBydd y sesiynau'n cael eu cynnal gan arweinydd y prosiect, Emma Davies, Jon Day (Cyfarwyddwr Cynorthwyol Cymorth i Gyflogwyr a Gwasanaeth), aelodau cefnogol tîm y prosiect, Angharad Dalton, Emyr Williams ac aelod o'r tîm Caffael. \nBydd y ddwy sesiwn yn dechrau gyda 'r un cyflwyniad yn amlinellu'r gofynion, ac yna bydd cyfle i gwestiynau ac atebion yn dilyn. Bydd y sesiynau'n cael eu recordio a'u llwytho i fyny yn erbyn yr hysbysiad hwn ar Sell2Wales.\nOs oes gennych ddiddordeb mewn ymuno â sesiwn ymgysylltu rhagarweiniol â'r farchnad, anfonwch e-bost at procurement@socialcare.wales gan roi gwybod i deitl y tendr a'  r dyddiad/amser sesiwn a ddymunir. \nYn dilyn y sesiynau, bydd porth cwestiynau ac atebion GwerthwchiGymru yn fyw am y 2 ddiwrnod gwaith canlynol hyd at 17:00, 22 Ebrill 2026."
      }
    ]
  },
  "initiationType": "tender"
}