RFI - TRAIN OPERATIONS OPTIMISATION AND PERFORMANCE MANAGEMENT SUITE

{
  "id": "020885-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-03-09T13:02:14Z",
  "ocid": "ocds-h6vhtk-066558",
  "buyer": {
    "id": "GB-COH-05113733",
    "name": "FIRST GREATER WESTERN LIMITED"
  },
  "tender": {
    "id": "FG003095",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "contractPeriod": {
          "endDate": "2026-04-10T23:59:59+01:00",
          "startDate": "2026-03-10T00:00:00Z"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "48100000",
            "scheme": "CPV",
            "description": "Industry specific software package"
          },
          {
            "id": "72212140",
            "scheme": "CPV",
            "description": "Railway traffic control software development services"
          }
        ]
      }
    ],
    "title": "RFI - TRAIN OPERATIONS OPTIMISATION AND PERFORMANCE MANAGEMENT SUITE",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Project Executive Summary\nFirst Avanti West Coast & First Greater Western Limited rely on a suite of operational systems, Tracsis (Train Tracs, Tracs RS, Tracs Roster), Bugle, and Acumen that underpin crew planning, diagramming, delay attribution, and performance reporting. This document provides a consolidated specification of these systems to support internal governance, DfT requirements, and upcoming commercial decisions.\nPurpose of the RFI Event\nEstablish a clear record of system functionality and architecture.\nSupport market testing, RFI preparation, and vendor evaluation.\nEnable informed decisions about system renewal, replacement, or improvement.\nHighlight system constraints and operational dependencies.\nSystem landscape at a glance\nTracsis Suite\nTrain Tracs - optimised crew diagramming, constraints, scenario modelling.\nTracs RS - optimised stock diagramming, constraints, scenario modelling.\nTracs Roster - compliant roster production, base roster optimisation.\nBugle\nTRUST data imports, incident review, delay attribution, and reporting.\nAcumen\nPerformance reporting, trend analysis, and data exports for BI tools.\nAll systems rely heavily on file‑based data movement, with limited modern integration options.\nEstimated Annual Spend = C£1.1m (Combined for both GWR & AWC)\nFirst is issuing this Request for Information (RFI) to explore prospective suppliers capable of delivering a comprehensive Train Operations Optimisation and Performance Management Suite; this RFI is for information‑gathering purposes only and does not constitute any commitment by First to enter into a contract.",
    "specialRegime": [
      "utilities"
    ],
    "aboveThreshold": true,
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-COH-05113733",
      "name": "FIRST GREATER WESTERN LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKK14",
        "country": "GB",
        "locality": "Wiltshire",
        "postalCode": "SN1 1HL",
        "countryName": "United Kingdom",
        "streetAddress": "Milford House 1 Milford Street"
      },
      "details": {
        "classifications": [
          {
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE",
            "description": "Private utility"
          }
        ]
      },
      "identifier": {
        "id": "05113733",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurement@gwr.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PXVG-2764-GZCQ",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-10349442",
      "name": "FIRST TRENITALIA WEST COAST RAIL LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "W2 1AF",
        "countryName": "United Kingdom",
        "streetAddress": "8th Floor The Point"
      },
      "details": {
        "classifications": [
          {
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE",
            "description": "Public undertaking"
          }
        ]
      },
      "identifier": {
        "id": "10349442",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "procurement@avantiwestcoast.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PGLQ-8629-CMPG",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-05154485",
      "name": "FIRST RAIL HOLDINGS LIMITED",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "W2 1AF",
        "countryName": "United Kingdom",
        "streetAddress": "8th Floor The Point"
      },
      "details": {
        "url": "http://www.firstgroupplc.com"
      },
      "identifier": {
        "id": "05154485",
        "scheme": "GB-COH"
      },
      "roleDetails": "First Rail Procurement is managing the RFI event on behalf of GWR & AWC.",
      "contactPoint": {
        "email": "firstprocurementservices@firstrail.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PPVJ-1479-GGLX",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "020885-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/020885-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-03-09T13:02:14Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-03-20T23:59:59Z",
        "description": "RFI Procurement Lead:- Ejaz Kamal\nE-Mail: - ejaz.kamal@firstrail.com\nMobile:- +44 7815 480 816\nAll interested suppliers are advised to contact the procurement lead at the email address provided above; upon receipt, the procurement lead will grant access to the RFI documentation via the First Sourcing Portal (Wax Digital). Prospective suppliers must provide full company details, along with the contact information of the individual who will be responsible for submitting the RFI response. \nKindly submit your interest to access the RFI by 20-03-2026 max."
      }
    ]
  },
  "initiationType": "tender"
}