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Published 13 Feb 2024, 08:48 GMT

Official UK procurement notice

Residences Cleaning Framework · UK public procurement notice

Official notice

Authority: Cardiff University (Education)

Framework agreement5 lotsServicesOpen procedureSME suitableMax 2 lots to bidMax 2 lots per supplier
Framework ceiling (notional)£2,500,000total for 5 lots · framework ceiling, not attributable revenue
Submissions closed 18 Apr 2024awarded 19 Jun 2024
Lots 5max 2 won per supplier · max 2 to bid

What is being bought5 lots · detail below

Published requirement description

The purpose of this procurement is to appoint Contract cleaning companies to support Residences Teams with the cleaning of student accommodation.

The cleaning requirements span several of our sites with cleaning taking place mainly over the summer months (from June to September), potentially supporting for January arrivals preparation and on an ad hoc basis during the year e.g. one off cleans or to support with the provision of daily cleaning services (due to unforeseen staffing issues).

The University requires three types of cleaning services:

Deep Clean Service

ELS Cleaning Services (3 Phase: Phase 1 deep clean, Phase 2 Housekeeping service, Phase 3 Deep clean)

Ad hoc daily housekeeping service

  • Recurrence: February 2028

CPV: Accommodation cleaning services

How this framework works

From the published notice
Places
up to 14 suppliers · 3 bids on the busiest of 5 lots (0.2 per place) · 6 appointed

Lots and requirements (5)Procurement structure

5 lots · all with a published value · a supplier may bid for at most 2 and win at most 2 of them · same evaluation weights on every lot
Lot #1Talybont SouthAwardedRenewalPublished value£760,000
Delivery: Wales · Cardiff University
Extensions: The University reserves the right to add locations to a lot during the term of the framework. · 2 x 12 month extension optionsVariant bids: not allowed
Lot #2Campus CAwardedRenewalPublished value£400,000

Cleaning services must be provided within the time frames stipulated within Appendix 1 – Cleaning Requirements Lots. Bidders should note that buildings cannot be made available earlier than indicated and must be returned by the deadline date and fully meet the standards as outlined in the relevant cleaning specification(s). Failure to deliver the services by the required date/to the standards expected will result in the University being unable to accommodate guests moving in.

Deep Clean Service

To fulfil this requirement Contractors are required to deep clean buildings which are detailed in Lots 3 to 5 of Appendix 1.

Bidders should refer the following appendices

Appendix 2 – Cleaning Specification Deep Cleans

Appendix 3 – Management of Service Deep Cleans

Successful bidders will be required to achieve the standards detailed in Appendix 2 and manage the service as per Appendix 3.

For this service the Contractor shall provide at its own cost, all the consumables and equipment required to carry out the service, including, but not limited to.

Cleaning products

Cloths, dusters, gloves, etc

Black refuse sacks for non-recyclable, general waste

Green refuse sacks for all recyclable waste

Cleaning equipment such as mops, brushes, buckets etc.

Vacuum cleaners and other electrical equipment

ELS Cleaning Services

To fulfil this requirement Contractors are required to deep clean buildings which are detailed in Lots 1 and 2 of Appendix 1.

Bidders should refer the following appendices

Appendix 4 – Cleaning Specification ELS

Appendix 5 – ELS Management of the Service

Successful bidders will be required to achieve the standards detailed in Appendix 4 and manage the service as per Appendix 5.

For this service the Contractor shall provide at its own cost, all the consumables and equipment required to carry out the service, including, but not limited to.

Cleaning products

Cloths, dusters, gloves, etc

Black refuse sacks for non-recyclable, general waste

Green refuse sacks for all recyclable waste

Cleaning equipment such as mops, brushes, buckets etc.

Vacuum cleaners and other electrical equipment

Delivery: Wales · Cardiff University
Extensions: The University reserves the right to add locations to a lot during the term of the framework. · 2 x 12 month extension optionsVariant bids: not allowed
Lot #3Talybont North, Gate and CourtAwardedRenewalPublished value£440,000

Cleaning services must be provided within the time frames stipulated within Appendix 1 – Cleaning Requirements Lots. Bidders should note that buildings cannot be made available earlier than indicated and must be returned by the deadline date and fully meet the standards as outlined in the relevant cleaning specification(s). Failure to deliver the services by the required date/to the standards expected will result in the University being unable to accommodate guests moving in.

Deep Clean Service

To fulfil this requirement Contractors are required to deep clean buildings which are detailed in Lots 3 to 5 of Appendix 1.

Bidders should refer the following appendices

Appendix 2 – Cleaning Specification Deep Cleans

Appendix 3 – Management of Service Deep Cleans

Successful bidders will be required to achieve the standards detailed in Appendix 2 and manage the service as per Appendix 3.

For this service the Contractor shall provide at its own cost, all the consumables and equipment required to carry out the service, including, but not limited to.

Cleaning products

Cloths, dusters, gloves, etc

Black refuse sacks for non-recyclable, general waste

Green refuse sacks for all recyclable waste

Cleaning equipment such as mops, brushes, buckets etc.

Vacuum cleaners and other electrical equipment

ELS Cleaning Services

To fulfil this requirement Contractors are required to deep clean buildings which are detailed in Lots 1 and 2 of Appendix 1.

Bidders should refer the following appendices

Appendix 4 – Cleaning Specification ELS

Appendix 5 – ELS Management of the Service

Successful bidders will be required to achieve the standards detailed in Appendix 4 and manage the service as per Appendix 5.

For this service the Contractor shall provide at its own cost, all the consumables and equipment required to carry out the service, including, but not limited to.

Cleaning products

Cloths, dusters, gloves, etc

Black refuse sacks for non-recyclable, general waste

Green refuse sacks for all recyclable waste

Cleaning equipment such as mops, brushes, buckets etc.

Vacuum cleaners and other electrical equipment

Delivery: Wales · Cardiff University
Extensions: The University reserves the right to add locations to a lot during the term of the framework. · 2 x 12 month extension optionsVariant bids: not allowed
Lot #4Campus AAwardedRenewalPublished value£160,000

Cleaning services must be provided within the time frames stipulated within Appendix 1 – Cleaning Requirements Lots. Bidders should note that buildings cannot be made available earlier than indicated and must be returned by the deadline date and fully meet the standards as outlined in the relevant cleaning specification(s). Failure to deliver the services by the required date/to the standards expected will result in the University being unable to accommodate guests moving in.

Deep Clean Service

To fulfil this requirement Contractors are required to deep clean buildings which are detailed in Lots 3 to 5 of Appendix 1.

Bidders should refer the following appendices

Appendix 2 – Cleaning Specification Deep Cleans

Appendix 3 – Management of Service Deep Cleans

Successful bidders will be required to achieve the standards detailed in Appendix 2 and manage the service as per Appendix 3.

For this service the Contractor shall provide at its own cost, all the consumables and equipment required to carry out the service, including, but not limited to.

Cleaning products

Cloths, dusters, gloves, etc

Black refuse sacks for non-recyclable, general waste

Green refuse sacks for all recyclable waste

Cleaning equipment such as mops, brushes, buckets etc.

Vacuum cleaners and other electrical equipment

ELS Cleaning Services

To fulfil this requirement Contractors are required to deep clean buildings which are detailed in Lots 1 and 2 of Appendix 1.

Bidders should refer the following appendices

Appendix 4 – Cleaning Specification ELS

Appendix 5 – ELS Management of the Service

Successful bidders will be required to achieve the standards detailed in Appendix 4 and manage the service as per Appendix 5.

For this service the Contractor shall provide at its own cost, all the consumables and equipment required to carry out the service, including, but not limited to.

Cleaning products

Cloths, dusters, gloves, etc

Black refuse sacks for non-recyclable, general waste

Green refuse sacks for all recyclable waste

Cleaning equipment such as mops, brushes, buckets etc.

Vacuum cleaners and other electrical equipment

Delivery: Wales · Cardiff University
Extensions: The University reserves the right to add locations to a lot during the term of the framework. · 2 x 12 month extension optionsVariant bids: not allowed
Lot #5Campus B, Cartwright Court & Roy JenkinsAwardedRenewalPublished value£240,000

Cleaning services must be provided within the time frames stipulated within Appendix 1 – Cleaning Requirements Lots. Bidders should note that buildings cannot be made available earlier than indicated and must be returned by the deadline date and fully meet the standards as outlined in the relevant cleaning specification(s). Failure to deliver the services by the required date/to the standards expected will result in the University being unable to accommodate guests moving in.

Deep Clean Service

To fulfil this requirement Contractors are required to deep clean buildings which are detailed in Lots 3 to 5 of Appendix 1.

Bidders should refer the following appendices

Appendix 2 – Cleaning Specification Deep Cleans

Appendix 3 – Management of Service Deep Cleans

Successful bidders will be required to achieve the standards detailed in Appendix 2 and manage the service as per Appendix 3.

For this service the Contractor shall provide at its own cost, all the consumables and equipment required to carry out the service, including, but not limited to.

Cleaning products

Cloths, dusters, gloves, etc

Black refuse sacks for non-recyclable, general waste

Green refuse sacks for all recyclable waste

Cleaning equipment such as mops, brushes, buckets etc.

Vacuum cleaners and other electrical equipment

ELS Cleaning Services

To fulfil this requirement Contractors are required to deep clean buildings which are detailed in Lots 1 and 2 of Appendix 1.

Bidders should refer the following appendices

Appendix 4 – Cleaning Specification ELS

Appendix 5 – ELS Management of the Service

Successful bidders will be required to achieve the standards detailed in Appendix 4 and manage the service as per Appendix 5.

For this service the Contractor shall provide at its own cost, all the consumables and equipment required to carry out the service, including, but not limited to.

Cleaning products

Cloths, dusters, gloves, etc

Black refuse sacks for non-recyclable, general waste

Green refuse sacks for all recyclable waste

Cleaning equipment such as mops, brushes, buckets etc.

Vacuum cleaners and other electrical equipment

Delivery: Wales · Cardiff University
Extensions: The University reserves the right to add locations to a lot during the term of the framework · 2 x 12 month extension optionsVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 5 lots
Quality: 65%Price: 35%
Published sub-criteria (2)
  • Quality: 65%
  • Cost: 35%
Published award criteria (2)
  • Quality: 65
  • Cost: 35
What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.
  • “Residences Cleaning Framework” is a framework: the contest is a place on its panel, up to 14 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · February 2028
First published
13 Feb 2024, 08:48 GMT
Last source update
9 Jul 2024, 09:05 BST
Award evaluation window
18 Apr 2024 – …
Authority reference
CU.1530.JP
FTS notice number
2024/S 000-020851
Classification (CPV)
Accommodation cleaning services
Delivery area
Wales (UKL22)
Official registry OCID
ocds-h6vhtk-04398b Find a Tender

Publisher note: Each lot will appoint 1 x Primary supplier with 2 Reserve suppliers (full details are contained within the ITT docs). Access to the Procurement documents will close at 5pm on 3rd April 2024 in order for Site Visits to take place W/C 8th April 2024. Further details regarding site visits are contained in Schedule 2 Specification. All tender costs and liabilities incurred by bidders shall be the sole responsibility of bidders. The University reserves the right to award the contract in whole or in part. The University reserves the right to annul the tendering process and not award any contract. All documents to be priced in GBP and all payments made in GB (WA Ref:142634)

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN, CY
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
18 Apr 2024, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en, cy
Bid validity
90 days from the deadline
Bids opened
18 Apr 2024, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

18 Apr 2024 → 9 Jul 2024 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    18 Apr 2024, 12:00 BST
  2. Bids opened
    18 Apr 2024, 12:00 BST
  3. Notice published
    9 Jul 2024, 09:05 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    9 Jul 2024, 09:05 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 6admitted to the panel · see the list ↓
Bids received 33 from SMEs · busiest of 5 lots
Contracts signed 5latest 19 Jun 2024

5 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £249,426, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Campus C

    Signed
    19 Jun 2024
    Value
    ceiling above
    Status
    active
  • Talybont North, Gate and Court

    Signed
    19 Jun 2024
    Value
    ceiling above
    Status
    active
  • Talybont South

    Signed
    19 Jun 2024
    Value
    £468,920
    Status
    active
  • Campus A

    Signed
    19 Jun 2024
    Value
    £306,477
    Status
    active
  • Campus B, Cartwright Court & Roy Jenkins

    Signed
    19 Jun 2024
    Value
    £511,875
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Talybont South3bids · 3 electronic · 3 from abroad3——
2 · Campus C2bids · 2 electronic · 2 from abroad2——
3 · Talybont North, Gate and Court2bids · 2 electronic · 2 from abroad2——
4 · Campus A2bids · 2 electronic · 2 from abroad2——
5 · Campus B, Cartwright Court & Roy Jenkins2bids · 2 electronic · 2 from abroad2——

Contracting authority & participating public bodies

Cardiff University

Contracting authorityEducationBody governed by public lawEducation Procurement Services, McKenzie House, 30-36 Newport Road, Cardiff, Wales, CF24 0DEContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Framework contractors & participating bidders

7 commercial parties on the notice
  • A QUALITY SERVICE LTDFramework contractor Windsor House, Main Road, Llantwit Fardre, Pontypridd, Wales, CF382HEContact phone
  • Ametros Facilities ManagementFramework contractor 3 Universal Square, Devonshire Street North, Manchester, North West, M126JHContact phone
  • BERRY SUPPORT SOLUTIONS LIMITEDFramework contractor 17 The Maltings East Tyndall Street, Cardiff, Wales, CF245EAContact phone
  • Crystal Facilities Management LtdFramework contractor Ground Floor, The Lyra, Portal Way, North Acton, London, UK, W36BJContact phone
  • Mystic Cleaning & Waste RemovalsFramework contractor 3 Hirst Crescent , Fairwater, Cardiff, Wales, CF53LGContact phone
  • Pure Klass CleaningFramework contractor 276 Ashley Road, Poole, Dorset, UK, BH149BZContact phone
  • Pure Klass Cleaning LtdFramework contractor 276 Ashley Road, Poole. Dorset, UK, BH149DZContact phone

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria