Find a TenderAwardedContract details notice
Published 17 Jul 2025, 17:04 BST

Official UK procurement notice

RBGKEW1418-Kew Gardens & Wakehurst Creative Programming Framework

Official notice

Authority: Royal Botanic Gardens, Kew (Public body)·Consortium: 2 public authorities

Framework agreement2 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Framework ceiling (notional)£1,500,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 28 Apr 2025awarded 17 Jul 2025
Awarded to Bakehouse Factory Ltd +5 more2 awards
Framework period 2 yrsends 30 Aug 2027 · up to 30 Aug 2029 with extensions · starts 31 Aug 2025

What is being bought2 lots · detail below

Published requirement description

Framework of suppliers to provide creative programming services across Kew and Wakehurst visitor programmes teams.

Lot 1 - Design & Fabrication

Lot 2 - Theatrical Performance

  • How the procedure runs: Stage 1 - Selection Evaluation of PSQ including conditions of participation. A maximum of the top 10 scoring suppliers for each lot (2 lots) will be shortlisted to Stage 2. Full details of the PSQ conditions of participation questions and evaluation methodology are detailed in Part 1: ITT and Part 4: PSQ RBG Kew reserves the right to refine the award criteria for Stage 2 during this time in accordance with the Act Stage 2 - Tendering Written technical and commercial submission and presentation of technical submission. All suppliers will be invited to present. Full details of Award criteria and evaluation methodology is detailed in Part 1: ITT document Stage 3 - Preferred Suppliers RBG Kew reserves the right to enter into negotiations with the Preferred Suppliers in order to finalise the terms of the contract(s) (e.g. clarifications, specifications, optimisation and other negotiations to confirm financial commitments or other terms contained in the Preferred Supplier's tender submission and / or BAFO). Part 4 - Standstill Notification of contract award a nd mandatory standstill period in accordance with the Act

CPV: Event services · Theatrical producer entertainment services · Theatrical producers', singer groups', bands' and orchestras' entertainment services

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs may be awarded directly or by further competition
Places
up to 10 suppliers · 7 bids on the busiest of 2 lots (0.7 per place) · 6 appointed
Framework period
2 yrs · up to 4 yrs from 31 Aug 2025
Published description of the framework

Framework Call off procedures

During the lifetime of the Contract, RBG Kew may call-off from this framework agreement in two different

ways.

Option 1: Ranked direct award

Option 2: Further competition between all suppliers on the framework

The option chosen will depend upon the individual requirements of each programme.

Call-offs published through it2

Notices that name this framework as their framework in the official record. Many call-offs are never published, so this is a floor, not utilisation.

Lots and requirements (2)Procurement structure

2 lots · all with a published value
Lot #1Theatrical PerformanceAwardedRenewal 2 yrsSMEVCSEPublished value£500,000

We will expect the Supplier to respond creatively to the Brief and use their design and theatrical skills to develop imaginative, immersive and participatory theatrical programming together with the project management, design, install, maintenance and deinstallation of sets, stages, props and costumes to creatively cast and stage the performances within Kew landscapes.

Depending on the programme, the Creative Brief may be for any or all of the following programme deliverables (these lists are not exhaustive):

·Narrative and script development

·Experience development

·Stage sets

·Installations

·Props

·Costumes

·Music and choreography

·Cast

Contract period: 31 Aug 2025 – 30 Aug 2027 (2 yrs) · up to 30 Aug 2029 with extensionsValue: £500,000 exc. VAT · £600,000 inc. VAT
Delivery: London, South EastEligibility: SME eligibleVCSE eligible
Extensions: One extension option of up to 2 years
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Full details provided in the ITT documentation Part 1: ITT and Part 4: PSQ. Full ITT is available on our eSender portal (Delta)

  • Technical & professional ability

    Full details provided in the ITT documentation Part 1: ITT and Part 4: PSQ. Full ITT is available on our eSender portal (Delta)

  • Condition of participation

    In addition to the checks using mandatory and discretionary exclusions grounds the following conditions of participation will be used to select tenders to apply for this lot.

    Suppliers must pass all of the following questions

    Question 13 Terms & Conditions Pass/Fail

    Question 14 Insurance

    Question 15 Working at Kew & Wakehurst

    All suppliers that pass these questions will then be evaluated by the following 9 questions

    All carry a weighting of 10 each (maximum score is 90)

    17.1 Demonstration of work for family audiences

    17.2 Demonstration of work that took place in an outdoor environment.

    17.3 Demonstration of work that used a licenced property or helped to tell a mission-based story for the client

    17.4 Demonstration of work that was interactive, included challenge and reward, or learning through play

    17.5 Demonstration of work that included scenery, sets, costumes and props

    17.6 Demonstration of work that included actors, explainers, or hosts engaging visitors

    17.7 Demonstration of a clear understanding of health and safety and how this was applied to the project

    17.8 Demonstration of a commitment to Equality, Diversity & Inclusion

    17.9 Demonstration of a commitment to sustainability

    Each question will be allocated a score out of 5 using the scoring methodology detailed in Part 1 - ITT. Total of all weighted questions is 90

    Suppliers must achieve a minimum score of 3 out of 5 to pass.

    The top 10 scoring suppliers will be invited to submit a tender for this lot at Stage 2 - ten…

    shortlisting
Lot #2Design & FabricateAwardedRenewal 2 yrsSMEVCSEPublished value£1,000,000

We will expect the Supplier to respond creatively to the Brief and use their design and inventive problem-solving expertise to develop playful, inviting, unique, innovative and aesthetically sensitive responses, and to then manufacture, install, maintain and deinstall all programme deliverables, as well as undertake all associated project management.

Projects will include all or a combination of the following:

·Interactive installations

·Stand-alone vignettes

·Set dressing

·Props

·Wayfinding

·Interpretation panels

Full detailed specification provided in Part 2:specification and associated appendices

Contract period: 31 Aug 2025 – 30 Aug 2027 (2 yrs) · up to 30 Aug 2029 with extensionsValue: £1,000,000 exc. VAT · £1,200,000 inc. VAT
Delivery: London, South EastEligibility: SME eligibleVCSE eligible
Extensions: One extension option of up to 2 yearsSecond stage: up to 10 candidates invited to tenderAuthority reference: 1
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Full details provided in the ITT documentation Part 1: ITT and Part 4: PSQ. Full ITT is available on our eSender portal (Delta

  • Technical & professional ability

    Full details provided in the ITT documentation Part 1: ITT and Part 4: PSQ. Full ITT is available on our eSender portal (Delta

  • Condition of participation

    In addition to the checks using mandatory and discretionary exclusions grounds the following conditions of participation will be used to select tenders to apply for this lot.

    Suppliers must pass all of the following questions

    Question 13 Terms & Conditions Pass/Fail

    Question 14 Insurance

    Question 15 Working at Kew & Wakehurst

    All suppliers that pass these questions will then be evaluated by the following 8 questions

    All carry a weighting of 10 each (maximum score is 80)

    16.1 Demonstration of work for family audiences

    16.2 Demonstration of work that took place in an outdoor environment.

    16.3 Demonstration of work that used a licenced property or helped to tell a mission-based story for the client

    16.4 Demonstration of work that was interactive, included challenge and reward, or learning through play

    16.5 Demonstration of work that included installations or sets

    16.6 Demonstration of a clear understanding of health and safety and how this was applied to the project

    16.8 Demonstration of a commitment to Equality, Diversity & Inclusion

    16.9 Demonstration of a commitment to sustainability

    Each question will be allocated a score out of 5 using the scoring methodology detailed in Part 1 - ITT. Total of all weighted questions is 80

    Suppliers must achieve a minimum score of 3 out of 5 to pass.

    The top 10 scoring suppliers will be invited to submit a tender for this lot at Stage 2 - tendering.

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: Both Lots will be evaluated separately. The top 5 scoring suppliers in each lot (using the published award criteria in this notice and the associated ITT documents ) will be awarded to contract and appointed to the framework.
What this means for your bid
  • “RBGKEW1418-Kew Gardens & Wakehurst Creative Programming Framework” is a framework: the contest is a place on its panel, up to 10 suppliers, not a single contract: call-offs may be direct or by further competition.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
17 Jul 2025, 17:04 BST
Last source update
25 Sept 2025, 16:46 BST
Award evaluation window
Submission end – 22 Jul 2025
Authority reference
RBGKEW1418
FTS notice number
2025/S 000-012631
Latest notice
Contract details notice (UK7)
Classification (CPV)
Event servicesTheatrical producer entertainment servicesTheatrical producers', singer groups', bands' and orchestras' entertainment services
Delivery area
London (UKI)South East (UKJ)South West (UKK)
Official registry OCID
ocds-h6vhtk-04efef Find a Tender
How it runs

Stage 1 - Selection

Evaluation of PSQ including conditions of participation. A maximum of the top 10 scoring suppliers for each lot (2 lots) will be shortlisted to Stage 2.

Full details of the PSQ conditions of participation questions and evaluation methodology are detailed in Part 1: ITT and Part

4: PSQ

RBG Kew reserves the right to refine the award criteria for Stage 2 during this time in accordance with the Act

Stage 2 - Tendering

Written technical and commercial submission and presentation of technical submission. All suppliers will be invited to present.

Full details of Award criteria and evaluation methodology is detailed in Part 1: ITT document

Stage 3 - Preferred Suppliers

RBG Kew reserves the right to enter into negotiations with the Preferred Suppliers in order to finalise the terms of the contract(s) (e.g. clarifications, specifications, optimisation and other negotiations to confirm financial commitments or other terms contained in the Preferred Supplier's tender submission and / or BAFO).

Part 4 - Standstill

Notification of contract award a nd mandatory standstill period in accordance with the Act

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Requests to participate (first stage)
28 Apr 2025, 11:00 BST
Appointment period ends
28 Apr 2025, 11:00 BST
Clarification deadline
23 Apr 2025, 15:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

To access full tender pack, register for the opportunity and submit documents for Stages 1 and 2 of this procurement process.

Follow these steps:

  1. Go to www.delta-esourcing.com ↗
  2. Create an account or log in to existing account
  3. Go to 'Response Manager'
  4. In the 'Access Code' field type the following 289T697S9H

Suppliers MUST submit their completed documents via the etendering portal SQ or Tenderbox.

RBG Kew will not accept tenders submitted by email or the portal messaging facility.

Timeline

20 Mar 2025 → 25 Sept 2025 · 11 dates
  1. Planning notice published
    20 Mar 2025, 16:05 GMT
  2. Market engagement
    26 Mar 2025, 23:59 GMT

    We have been conducting online research and have reached out to peer organisations to compile a list of potential suppliers that may be interested in this contract.

    Potential suppliers have not been contacted with regards to this contract opportunity during this research phase.

    Once the opportunity has been formally advertised following the publication of a Tender notice (UK 4) we will contact the suppliers on the list and inform them of the opportunity and how to apply should they be interested in doing so.

    Should any suppliers viewing this notice want to be added to the list we are compiling please provide your company name, contact name and email address to [email protected] before the engagement deadline date in this notice (26/03/2025)

  3. Tender notice published
    2 Apr 2025, 17:11 BST
  4. Next notice expected
    3 Apr 2025, 00:59 BST
  5. Clarification questions by
    23 Apr 2025, 15:00 BST
  6. Admission / appointment period endsperiod end, not a bid countdown
    28 Apr 2025, 11:00 BST
  7. Assessment summaries sent
    17 Jul 2025, 00:00 BST
  8. Award decision expected by
    22 Jul 2025, 23:59 BST
  9. Standstill ends
    28 Jul 2025, 23:59 BST
  10. Contract starts
    31 Aug 2025, 00:00 BST
  11. Latest notice published390 days ago
    25 Sept 2025, 16:46 BST

Notice history

6 events · 2 releases on Find a Tender · since 20 Mar 2025
  1. Preliminary market engagement notice published
    20 Mar 2025, 16:05 GMT
    UK2
  2. Tender notice published
    2 Apr 2025, 17:11 BST
    UK4
  3. Tender notice published
    3 Apr 2025, 09:55 BST
    UK4
  4. Contract award notice published
    17 Jul 2025, 17:04 BST
    UK6
  5. Contract signature expected
    22 Aug 2025, 23:59 BST
    scheduled
  6. Contract details notice published
    25 Sept 2025, 16:46 BST
    UK7
Published amendments (1)

Tendering portal link not working and they are not able to resolve the issue - have updated instructions on how to access the tender pack, register an interest and apply.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 62 awards · see the list ↓
Bids received 77 from SMEs · busiest of 2 lots
Contracts signed 2latest 17 Jul 2025
Awarded toValueDateStatus
Lot 1 · Theatrical Performance1 award
Bakehouse Factory LtdSME, KIT AND CABOODLE LTD.SME, Theatre-RitesSME, Two Tails Productions LtdSME, Wild Rumpus CICSMEVCSE25 Aug 2025 – 24 Aug 2027 · up to 24 Aug 2029Extensions: One extension of a maximum 2 years (24 months)£500,00017 Jul 2025Awarded
Lot 2 · Design & Fabricate1 award
Bakehouse Factory LtdSME, KIT AND CABOODLE LTD.SME, LIMA STUDIO LTDSME, Two Tails Productions LtdSMELot 1: design & Fabrication25 Aug 2025 – 24 Aug 2027 · up to 24 Aug 2029Extensions: One extension option of a maximum 2 years (24 months)£1,000,00017 Jul 2025Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Theatrical Performance7final-stage tenders71—
2 · Design & Fabricate5final-stage tenders50—

Contracting authority & participating public bodies

2 public bodies on the notice

Board of Trustees of the Royal Botanic Gardens Kew

Contracting authorityPublic authority - central government GB-CHC: 803428 · GB-PPON: PGTT-3583-QXLN THE HERBARIUM, KEW GREEN, London, TW9 3AEContact email

Consortium members and other public bodies

  • Royal Botanic Gardens, KewContracting authorityPublic authority - sub-central governmentGB-PPON: PGTT-3583-QXLN Richmond, LondonContact name, email, phone

Framework contractors & participating bidders

6 commercial parties on the notice
  • KIT AND CABOODLE LTD.Framework contractorGB-COH: 09166769GB-PPON: PDQX-4927-QMRD 11 Lonsdale Road, London, London, NW6 6RDContact email
  • LIMA STUDIO LTDFramework contractorGB-COH: 12838731GB-PPON: PHBJ-6242-BMPL Forester Building, 29-35 St Nicholas Place, Leicester, East Midlands, LE1 4LDContact email
  • THE BAKEHOUSE FACTORY LTDFramework contractorGB-COH: 07703702GB-PPON: PCWZ-2754-MPJJ 7 Clothier Road, Bristol, South West, BS4 5PSContact email
  • Theatre-RitesFramework contractorGB-COH: 3062624GB-PPON: PBCZ-1643-BRHJ Unit 3 The Energy Centre, Bowling Green Walk, London, London, N1 6ALContact email
  • Two Tails Productions LtdFramework contractorGB-COH: 04473624GB-PPON: PGLP-3652-WLCL 30 Maltings Place 169 Tower Bridge Road,, London, London, SE1 3JBContact email
  • Wild Rumpus CICFramework contractorGB-COH: 07005744GB-PPON: PXCZ-2956-DBPW Grosvenor House,, Congleton, North West, CW12 4ABContact email

Official documents & specifications (17)

Official links; attachments are not copied

Tender pack and attachments

Show 2 more documents

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender