Find a TenderAwarded
Published 24 Jul 2023, 16:15 BST

Official UK procurement notice

Provision of Residential and Office Cleaning Services

Official notice

Authority: Karbon Homes (Public body)

10 lotsServicesOpen procedureMax 6 lots to bidMax 10 lots per supplier
Awarded value£769,32210 contracts · exc. VAT
Submissions closed 1 Sept 2023awarded 4 Apr 2024
Awarded to Ideal Cleaning Services Limited +2 more10 awards

What is being bought10 lots · detail below

Published requirement description

Karbon wish to appoint an experienced and competent Contractor(s) to deliver Residential & Office Cleaning Services. This would include the cleaning of communal areas in our residential properties, and in our offices and buildings which are accessed by our staff, customers or members of the public. Supply of cleaning materials and equipment is required to perform the cleaning service.

CPV: Cleaning services

Lots and requirements (10)Procurement structure

10 lots · no lot values published · a supplier may bid for at most 6 and win at most 10 of them · same evaluation weights on every lot
Lot #1Northumberland East – ResidentialAwarded

Residential Cleaning Service across East Northumberland including Alnwick, Berwick, Morpeth & Blyth.

Delivery: North East · Tyneside
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed
Lot #2Northumberland East - CommercialAwarded

Cleaning of a Commercial Office in Morpeth.

Delivery: North East · Tyneside
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed
Lot #3Northumberland West - ResidentialAwarded

Residential Cleaning Service across West Northumberland including Hexham, Corbridge, Haltwhistle, Prudhoe & Haydon Bridge.

Delivery: North East · Tyneside
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed
Lot #4Northumberland West - CommercialAwarded

Cleaning of a Commercial Office in Hexham.

Delivery: North East · Tyneside
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed
Lot #5North Tyneside, South Tyneside & Gateshead - ResidentialAwarded

Residential Cleaning Service across North Tyneside, South Tyneside & Gateshead.

Delivery: North East · Tyneside
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed
Lot #6Newcastle upon Tyne - ResidentialAwarded

Residential Cleaning Service across Newcastle Upon Tyne.

Delivery: North East · Tyneside
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed
Lot #7Newcastle upon Tyne - CommercialAwarded

Cleaning of Commercial Offices in Newcastle Upon Tyne.

Delivery: North East · Tyneside
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed
Lot #8County Durham - ResidentialAwarded

Residential Cleaning Service across County Durham.

Delivery: North East · Tyneside
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed
Lot #9County Durham - CommercialAwarded

Cleaning of Commercial Offices in County Durham.

Delivery: North East · Tyneside
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed
Lot #10Darlington, Stockton & Teesside - ResidentialAwarded

Residential Cleaning Service across Darlington, Stockton & Teeside.

Delivery: North East · Tyneside
Extensions: 60 month(s) from the commencement date, with 36 initial month(s) and option to extend 2x12 month(s)Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 10 lots
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (7)
  • Contract Delivery: 20%
  • Customer Satisfaction: 10%
  • Staff Management: 10%
  • Health & Safety: 5%
  • Performance Measurement: 5%
  • price: 40%
  • Social Value: 10%
Published award criteria (7)
  • Contract Delivery: 20.00%
  • Customer Satisfaction: 10.00%
  • Staff Management: 10.00%
  • Health & Safety: 5.00%
  • Performance Measurement: 5.00%
  • Social Value: 10.00%
  • Price: 40.00%
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
24 Jul 2023, 16:15 BST
Last source update
4 Apr 2024, 16:09 BST
Award evaluation window
24 Aug 2023 – …
Authority reference
CA12690 -
FTS notice number
2024/S 000-011007
Classification (CPV)
Cleaning services
Delivery area
North East (UKC22)
Official registry OCID
ocds-h6vhtk-03e4de Find a Tender

How it was run

Official notice
Run through: MultiQuote · Who buys & how to bid on MultiQuote
Supplier login requiredLanguage: EN
Access & registration note: Free
Submission deadline
1 Sept 2023, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
24 Aug 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Aug 2023 → 4 Apr 2024 · 3 dates
  1. Bids opened
    24 Aug 2023, 12:00 BST
  2. Submission deadline
    1 Sept 2023, 12:00 BST
  3. Notice published
    4 Apr 2024, 16:09 BST

Notice history

3 events · 4 releases on Find a Tender · since 18 Aug 2023
  1. Deadline moved to 29 Aug 2023, 16:00 BST
    18 Aug 2023, 15:33 BST
    +5 days · was 24 Aug 2023, 12:00 BST
  2. Deadline moved to 1 Sept 2023, 12:00 BST
    24 Aug 2023, 09:57 BST
    +3 days · was 29 Aug 2023, 16:00 BST
  3. Status changed to complete
    4 Apr 2024, 16:09 BST
Published amendments (2 · 2 deadline changes)
WhenWhatBeforeAfterShift
—Bid openingConditions for opening of tenders · IV.2.724 Aug 202329 Aug 2023+5 d
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.224 Aug 202329 Aug 2023+5 d
—Bid openingConditions for opening of tenders · IV.2.729 Aug 20231 Sept 2023+3 d
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.229 Aug 20231 Sept 2023+3 d

Extension

Extension

Routine re-releases (4)
  • 2023-07: 1 release · 24 Jul 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 10
Awarded value £769,32210 contracts exc. VAT
Bids received 69
Contracts signed 10latest 4 Apr 2024

Contracts

  • Lot 1a – Northumberland East – Residential · Ideal Cleaning Services LimitedSME

    Signed
    4 Apr 2024
    Value
    £87,669
    Status
    active
  • Lot 6 - Darlington, Stockton & Teesside - Residential · APM Cleaning & RepairSME

    Signed
    4 Apr 2024
    Value
    £105,829
    Status
    active
  • Lot 1b - Northumberland East - Commercial · APM Cleaning & RepairSME

    Signed
    4 Apr 2024
    Value
    £9,312
    Status
    active
  • Lot 2a - Northumberland West - Residential · APM Cleaning & RepairSME

    Signed
    4 Apr 2024
    Value
    £91,306
    Status
    active
  • Lot 2b - Northumberland West - Commercial · APM Cleaning & RepairSME

    Signed
    4 Apr 2024
    Value
    £17,477
    Status
    active
  • Lot 3 - North Tyneside, South Tyneside & Gateshead - Residential · JGH Property Services

    Signed
    4 Apr 2024
    Value
    £146,095
    Status
    active
  • Lot 4a - Newcastle upon Tyne - Residential · JGH Property Services

    Signed
    4 Apr 2024
    Value
    £116,182
    Status
    active
  • Lot 4b - Newcastle upon Tyne - Commercial · JGH Property Services

    Signed
    4 Apr 2024
    Value
    £50,873
    Status
    active
  • Lot 5a - County Durham - Residential · APM Cleaning & RepairSME

    Signed
    4 Apr 2024
    Value
    £94,913
    Status
    active
  • Lot 5b - County Durham - Commercial · APM Cleaning & RepairSME

    Signed
    4 Apr 2024
    Value
    £49,666
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Northumberland East – Residential6bids———
2 · Northumberland East - Commercial7bids———
3 · Northumberland West - Residential6bids———
4 · Northumberland West - Commercial6bids———
5 · North Tyneside, South Tyneside & Gateshead - Residential6bids———
6 · Newcastle upon Tyne - Residential8bids———
7 · Newcastle upon Tyne - Commercial8bids———
8 · County Durham - Residential7bids———
9 · County Durham - Commercial8bids———
10 · Darlington, Stockton & Teesside - Residential7bids———

Contracting authority & participating public bodies

Karbon Homes

Contracting authorityPublic bodyBody governed by public lawHousing and community amenities Number Five, Gosforth Park Avenue, Newcastle, North East, NE12 8EGContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Karbon Homes LimitedReview body Newcastle upon TyneContact email

Bidders & participating suppliers

3 commercial parties on the notice
  • APM CLEANING & REPAIR LTD.Awarded supplier B2 Kingfisher House, Kingsway North, GATESHEAD, UK, NE11 0JQContact email, phone
  • Ideal Cleaning Services LimitedAwarded supplier Nottingham, UK, NG8 5BXContact email, phone
  • JGH Property ServicesAwarded supplier JGH Property Services, 2 Eslington Terrace, Newcastle upon Tyne, UK, ne2 4rjContact email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria