Find a TenderAwardedContract details notice
Published 24 Feb 2026, 19:05 GMT

Official UK procurement notice

Provision of Minor Maintenance and Cleansing of Public Conveniences

Official notice

Authority: Swale Borough Council (Local council)

2 lotsServicesOpen procedureAbove thresholdSME suitableAccelerated
Published estimate£1,986,000total for 2 lots · £2,383,200 inc. VAT
Submissions closed 8 Mar 2026awarded 18 Mar 2026
Awarded to Monitor Cleaning Services Ltd2 awards
Contract term Varies by lotfirst lot 5 yrs from 1 Apr 2026 · see each lot

What is being bought2 lots · detail below

Published requirement description

The contracts involve opening and closing public conveniences; cleansing and maintaining them (undertaking minor maintenance works); providing consumables; undertaking hygiene services and dispose of corresponding waste.

CPV: Building-cleaning services · Cleaning and sanitation services · Cleaning services · Public conveniences · Sewage, refuse, cleaning and environmental services · Sterilisation, disinfection and hygiene devices

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£1,986,000 together) · same conditions of participation on every lot · same evaluation weights on every lot
Lot #11AwardedRenewal 5 yrsSMEPublished value£1,620,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2031 (5 yrs) · up to 31 Mar 2032 with extensionsValue: £1,620,000 exc. VAT · £1,944,000 inc. VAT
Delivery: South EastEligibility: SME eligible
Extensions: The Council may extend the contract by up to one year.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Satisfactory credit check (low or very low risk score)

    Minimum turnover of 2 times the annual contract value

  • Technical & professional ability

    N/A

Lot #22AwardedRenewal 1 yrSMEPublished value£366,000

The source published no individual description for this lot.

Contract period: 1 Apr 2026 – 31 Mar 2027 (1 yr) · up to 31 Mar 2032 with extensionsValue: £366,000 exc. VAT · £439,200 inc. VAT
Delivery: South EastEligibility: SME eligible
Extensions: At the Authority’s sole and exclusive option, the Contract Period may be extended for further periods of 1 year at a time up to a maximum of 5 additional years.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Satisfactory credit check (low or very low risk score)

    Minimum turnover of 2 times the annual contract value

  • Technical & professional ability

    N/A

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 40%Price: 60%
Published award criteria (2)
  • Price
  • Quality
Lot distribution rule: Tenderers must price both lots. The two lots will result in two separate contracts but both lots will be awarded to the same tenderer.
Conditions of participation · identical on every lot2
  • Economic & financial standing

    Satisfactory credit check (low or very low risk score)

    Minimum turnover of 2 times the annual contract value

  • Technical & professional ability

    N/A

What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
24 Feb 2026, 19:05 GMT
Last source update
12 May 2026, 15:53 BST
Award evaluation window
Submission end – 17 Mar 2026
Authority reference
PA45
FTS notice number
2026/S 000-016684
Accelerated
State of urgency
Latest notice
Contract details notice (UK7)
Classification (CPV)
Building-cleaning servicesCleaning and sanitation servicesCleaning servicesPublic conveniencesSewage, refuse, cleaning and environmental servicesSterilisation, disinfection and hygiene devices
Delivery area
South East (UKJ4)
Official registry OCID
ocds-h6vhtk-065b95 Find a Tender
Contract terms summary

Invoices should be submitted electronically to [email protected]

Review and risk notes
Risks

Local Authorities face continued financial challenges. Future financial risks are unknown. With limited funds, Local Authorities have to regularly review and consider the value of non-statutory functions (of which public conveniences are a non statutory service). To mitigate against this risk and provide some longer term stability, Swale BC undertook a full review of public conveniences prior to this tender. Three facilities were closed prior to tender. The facilities (as best known at this point in time) where there may be future changes have been highlighted in the tender as a separate Lot. This transparent approach enables bidders to consider options for pricing, aware of the potential shorter-term outcomes. However, more future changes are entirely possible and unknown at this point in time.

Local Government Reform is likely to be a factor during the term of this contract. The impacts of this are unknown as yet.

The indexation clauses track national average indices for wages rather than minimum or real living wages. It is possible that minimum/ real living wages may rise at a higher rate than average wages. Bidders are to consider this as part of their pricing model.

Where the relevant conditions under Schedule 8 of the Act are satisfied, any modification of the Contract to remedy the identified risks is likely to be treated as a permitted contract modification in line with The Procurement Act 2023.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
8 Mar 2026, 23:55 GMT
Clarification deadline
2 Mar 2026, 12:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

24 Feb 2026 → 12 May 2026 · 8 dates
  1. Tender notice published240 days ago
    24 Feb 2026, 19:05 GMT
  2. Clarification questions by234 days ago
    2 Mar 2026, 12:00 GMT
  3. Submission deadline227 days ago
    8 Mar 2026, 23:55 GMT
  4. Award decision expected by218 days ago
    17 Mar 2026, 23:59 GMT
  5. Assessment summaries sent218 days ago
    18 Mar 2026
  6. Standstill ends208 days ago
    27 Mar 2026, 23:59 GMT
  7. Contract starts204 days ago
    1 Apr 2026, 00:00 BST
  8. Latest notice published163 days ago
    12 May 2026, 15:53 BST

Notice history

5 events · 3 releases on Find a Tender · since 24 Feb 2026
  1. Tender notice published
    24 Feb 2026, 19:05 GMT
    UK4
  2. Contract award notice published
    18 Mar 2026, 16:40 GMT
    UK6
  3. Status changed to complete
    18 Mar 2026, 16:40 GMT
  4. Contract signature expected
    1 Apr 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    12 May 2026, 15:53 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £1,795,9742 awards exc. VAT
Bids received 22 from SMEs
Contracts signed 2latest 30 Apr 2026
Awarded toValueDateStatus
Lot 1 · 11 award
Monitor Cleaning Services Ltd1 Apr 2026 – 31 Mar 2031 · up to 31 Mar 2032Extensions: The Council may extend the contract by periods of up to 12 months. · Options: The Authority reserves the right to directly award additional or repeat, goods, works or services in accordance with Schedule 5, paragraph 8 of the Act.£1,458,82518 Mar 2026Awarded
Lot 2 · 21 award
Monitor Cleaning Services Ltd1 Apr 2026 – 31 Mar 2027 · up to 31 Mar 2032Extensions: At the Authority's sole and exclusive option, the Contract Period may be extended for further periods of 1 year at a time up to a maximum of 5 additional years. · Options: The Authority reserves the right to directly award additional or repeat, goods, works or services in accordance with Schedule 5, paragraph 8 of the Act.£337,14918 Mar 2026Awarded

Contracts

  • Provision of Minor Maintenance and Cleansing of Public Conveniences Lot 1 · Monitor Cleaning Services Ltd

    Signed
    30 Apr 2026
    Value
    £1,458,825
    Period
    1 May 2026 – 31 Mar 2031 · up to 31 Mar 2032 with extensions
    Status
    active
    Extensions
    The Council may extend the contract by periods of up to 12 months.
    Options
    The right to additional purchases while the contract is valid. The Authority reserves the right to directly award additional or repeat, goods, works or services in accordance with Schedule 5, paragraph 8 of the Act.
    3 agreed KPIs: Quarterly performance data in respect of the facilities that records opening and closing times · Annual report to measure customer satisfaction · N/A
    • Quarterly performance data in respect of the facilities that records opening and closing times, The Contractor shall provide quarterly performance data in respect of the facilities that records opening and closing times
    • Annual report to measure customer satisfaction, The Contractor shall provide an annual report to measure customer satisfaction with the facilities, including satisfaction with the cleanliness standards.
    • N/A
  • Provision of Minor Maintenance and Cleansing of Public Conveniences Lot 2 · Monitor Cleaning Services Ltd

    Signed
    30 Apr 2026
    Value
    £337,149
    Period
    1 May 2026 – 31 Mar 2027 · up to 31 Mar 2032 with extensions
    Status
    active
    Extensions
    At the Authority's sole and exclusive option, the Contract Period may be extended for further periods of 1 year at a time up to a maximum of 5 additional years.
    Options
    The right to additional purchases while the contract is valid. The Authority reserves the right to directly award additional or repeat, goods, works or services in accordance with Schedule 5, paragraph 8 of the Act.
    3 agreed KPIs: Quarterly performance data in respect of the facilities that records opening and closing times · Annual report to measure customer satisfaction with the facilities · N/A
    • Quarterly performance data in respect of the facilities that records opening and closing times, The Contractor shall provide quarterly performance data in respect of the facilities that records opening and closing times.
    • Annual report to measure customer satisfaction with the facilities, The Contractor shall provide an annual report to measure customer satisfaction with the facilities, including satisfaction with the cleanliness standards.
    • N/A

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · 11final-stage tenders · 9 at stage one10—
2 · 21final-stage tenders · 9 at stage one10—

Contracting authority & participating public bodies

Swale Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PJVX-4924-XHDQ Swale House, East Street, Sittingbourne, Kent, South East, ME10 3HTContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Monitor Cleaning Services LtdAwarded supplierGB-COH: 02526388GB-PPON: PPWX-4844-GJTX 24 The Hill, Gravesend, South East, DA11 9EUContact email

Official documents & specifications (9)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender