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Published 17 Feb 2025, 15:40 GMT

Official UK procurement notice

Provision of Maintenance Services for Station Information and Security Systems (SISS)

Official notice

Authority: FIRST TRENITALIA WEST COAST RAIL LIMITED (Public body)

ServicesNegotiated procedure with prior call for competition
Published estimate£3,700,000exc. VAT
Submissions closed 20 Mar 2025

What is being bought

Published requirement description

First Trenitalia West Coast Rail Limited (Avanti West Coast) are seeking to identify a service provider for the provision of SISS maintenance (preventative and corrective) at all leased premises on the Avanti West Coast network, alongside associated activities such as reporting and provision of a customer help desk - together the "Support Services".

Avanti West Coast (AWC) has an extensive Station Information & Security Systems (SISS) estate deployed across 16 stations (newsdesk.avantiwestcoast.co.uk/contact-us/stations-… ↗), providing business critical services to customers and staff including but not limited to:-

CCTV,

Customer Information Systems,

Public Address systems, and

Passenger Help Points.

The contract will be for three years with an option to extend for up to a further two years.

CPV: Repair and maintenance services

The lotProcurement structure

single lot · no lot value published
Lot #1
Extensions: The Contract is expected to be let for an initial period of 3 years, with the optional extension of up to 2 years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Due to the nature of information being shared at the PQQ stage, participants will be required to sign a non disclosure agreement prior to access being given to the PQQ.

    This procurement process is being advertised and run by Avanti West Coast on its own behalf and on behalf of the successor operator of the rail passenger transport services in respect of West Coast Franchise. That successor operator will be a public sector company, is expected to be a wholly owned subsidiary of DfT OLR Holdings Limited and will be ultimately owned by the Secretary of State for Transport. The date for transfer of the current operations to the successor operator is not yet confirmed. Where the transfer is completed before contract award under this procurement process, the successor operator may elect (but will not be obliged) to carry on with this procurement process in place of Avanti West Coast, by taking on the role of contracting entity from the date of completion of the transfer (with this notice and all other procurement documents to be interpreted accordingly). Where the transfer is not yet completed by the time of contract award, contractual rights may be included in the contractual arrangements to enable transfer to the successor operator. Bidders should note that this procurement process (if ongoing), or any awarded contract, may be included in a transfer scheme made by the Secretary of State under section 12 of the Railways Act 2005, or the transfer may be effected outside of, or sepa…

Procedure terms & legal framework

From the official record
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
17 Feb 2025, 15:40 GMT
Last source update
17 Feb 2025, 15:40 GMT
FTS notice number
2025/S 000-005439
Classification (CPV)
Repair and maintenance services
Delivery area
North West (UKD)West Midlands (UKG)London (UKI)Wales (UKL)Scotland (UKM)
Official registry OCID
ocds-h6vhtk-04e2e2 Find a Tender

How it was run

Official notice
Run through: portal not identified
Language: EN
Submission deadline
20 Mar 2025
Submission channel
{"electronicSubmission"}
Accepted languages
en
Participation fee
document
Detailed submission instructions & authority contactsFrom official release

Timeline

17 Feb 2025 → 20 Mar 2025 · 2 dates
  1. Notice published
    17 Feb 2025, 15:40 GMT
  2. Submission deadline
    20 Mar 2025

Contracting authority & participating public bodies

FIRST TRENITALIA WEST COAST RAIL LIMITED

Contracting authorityPublic bodyRailway services GB-COH: 10349442 8th Floor, LONDON, London, W21AFContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • High Court of England and Wales, LondonReview body London

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Technical selection criteriatenderTechnical selection criteria
  • Economic and financial selection criteriatenderEconomic and financial selection criteria