Find a TenderAwardedContract award notice
Published 15 Sept 2025, 17:15 BST

Official UK procurement notice

Provision of internal cleaning services

Official notice

Authority: Bradley Stoke Town Council (Local council)

ServicesOpen procedureAbove thresholdConcessionSME suitableVCSE suitableAccelerated
Concession value (operator's revenue)£40,652operator revenue, not the authority's budget
Submissions closed 17 Oct 2025awarded 19 Nov 2025
Award (standstill) to CONCORD HOMECARE LTD
Contract term 3 yrsends 30 Nov 2028 · starts 1 Dec 2025

What is being bought

Published requirement description

Bradley Stoke Town Council is the parish authority for Bradley Stoke. It is the second tier of local government after the South Gloucestershire Council. Its legal powers are granted to it and regulated by various government acts. The town population is of approximately 20,000. The Town Council supplements the provision of local government services in Bradley Stoke, and provides a range of social and recreational facilities, while promoting and representing the town with other national and statutory bodies. The town council is due to tender for a new cleaning services contract to cover 3 Activity Centres, skate park containers and the office building. The contract is being tendered and interested providers are invited to bid for all sites. The contract is to start in 1st December 2025, for a 3-year contract finishing 30th November 2028. The town council is seeking a cleaning services contractor to provide quality and best value cleaning services across the 5 sites, to include routine and periodic internal cleaning. Potential suppliers are invited to visit the sites accompanied by the sites manager who can answer any questions. Please contact the sites manager via email on [email protected]

Required Hours:

Jubilee Centre, Savages Wood Road, BS32 8HL: 12 hours per week.

3 Hours Monday + Friday. 2 Hours on Tuesday, Wednesday, and Thursday

With changing room cleaning needed on Thursdays or Fridays from Mid August to Mid May each year. 2 hours per week.

Council Office, Savages Wood Road, BS32 8HL: 5 hours per week, 1 hour per day.

Baileys Court Activity Centre. Baileys Court Road, BS32 8BH: 11 hours per week.

2.5 hours on Monday + Friday with 2 hours on Tuesdays, Wednesdays, and Thursdays.

Changing room cleaning between Mid April to Mid September .5 hours per week on Mondays + Fridays.

Brook Way Activity Centre, Brook Way, BS32 9DA: 7 Hours

2 hours Monday to Friday,

Bradley Stoke Skate Park: 2 hours per week.

1 hour on Mondays and Wednesdays. or before 3PM on Tuesdays and Thursdays.

**We will be running site visits on Monday 13th October 2025 for anyone interested in the contract to attend. Please arrive by 11am to the Jubilee Centre with your own transport and the sites manager will then take everyone around all the sites and answer any questions.**

Please note that any invitation to tender issued by Bradley Stoke Town Council is covered under the terms of the Bribery Act 2010.

The closing date is Monday 20th October 2025. All tenders should be submitted as sealed bids, clearly marked "Cleaning Opportunity" to the following address:

Philip Francis-Barber

Council Office

Jubilee Centre

Savages Wood Road

Bradley Stoke

South Gloucestershire

BS32 8HL

Tenders will be scored by closed meeting and the top 5 tenders presented to the finance committee on 22nd October 2025.

The successful tender will be subject to initial trial period of six months from the date of commencement of the contract. If the successful tender does not pass the initial trial period, they must remain in place until a new contractor is appointed.

Tenders must have a minimum of £5,000,000 public liability cover and any and all relevant insurance policies in place.

All chemicals and equipment are supplied by the successful tender and the council provides hand towels, hand soap, toilets rolls etc.

  • The authority expects to re-tender this requirement around 1 Aug 2028, 23:59 BST.

CPV: Cleaning and sanitation services · Cleaning and sanitation services in urban or rural areas, and related services

The lotProcurement structure

single lot · value published
Lot #1Awarded 3 yrsSMEVCSEPublished value£40,652
Contract period: 1 Dec 2025 – 30 Nov 2028 (3 yrs)Value: £40,652 exc. VAT · £48,782 inc. VAT
Delivery: South WestEligibility: SME eligibleVCSE eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Compliance with Requirements (10%): Checks whether the tender meets the Council's stated needs. Scoring Guide: 0 = Bid does not meet essential requirements (e.g., missing insurance, sites not covered, hours not addressed). 1 = Major gaps in compliance; significant omissions. 2 = Partially compliant; some key requirements unclear or not evidenced. 3 = Meets minimum requirements but with limited detail (e.g., hours matched but seasonal tasks not explained). 4 = Meets all requirements with good supporting detail. 5 = Fully compliant, with clear evidence of understanding, accurate schedules, and insurances in place.
  • Relevant Experience & References (15%): Assesses contractor's track record delivering similar contracts. Scoring Guide: 0 = No relevant experience provided. 1 = Minimal or unrelated experience; no references. 2 = Some experience, but not directly comparable; weak references. 3 = Adequate experience with similar facilities; references acceptable. 4 = Strong experience with multiple, relevant contracts; positive references. 5 = Extensive experience in activity/community centres, offices, and public sector contracts; excellent references demonstrating reliability and quality.
  • Method Statement & Service Delivery (25%): How the contractor proposes to deliver services, including cleaning schedules, quality control, and periodic works. Scoring Guide: 0 = No clear plan of delivery. 1 = Very limited method statement; generic and not tailored to sites. 2 = Method provided but vague or unrealistic; limited coverage of periodic cleaning. 3 = Clear method addressing routine/periodic cleaning; evidence of quality checks and basic contingency planning. 4 = Comprehensive, site-specific method covering all sites, schedules, and monitoring; contingency arrangements included. 5 = Outstanding, highly tailored proposal; includes detailed schedules, site-specific processes, robust monitoring systems, innovative solutions, and clear quality assurance framework.
  • Staffing & Supervision Arrangements (15%): Evaluates adequacy of workforce and how performance will be managed. Scoring Guide: 0 = No staffing/supervision details. 1 = Insufficient staff proposed; no supervision described. 2 = Some details, but unclear training, cover for absence, or supervision structure. 3 = Adequate staffing plan with trained staff; basic cover and supervision arrangements. 4 = Strong staffing proposal with clear roles, supervision levels, absence cover, and staff support. 5 = Excellent, well-structured plan including recruitment, training, supervision, staff welfare, cover for sickness/holidays, and performance monitoring.
  • Environmental & Sustainability Measures (10%): Focus on eco-friendly practices and reducing environmental impact. Scoring Guide: 0 = No evidence of environmental consideration. 1 = Minimal measures (e.g., vague statement about recycling). 2 = Some basic sustainable practices; limited detail. 3 = Good evidence of sustainable cleaning practices (eco products, waste minimisation). 4 = Strong commitment with clear examples (certifications, energy-efficient equipment, refill systems). 5 = Excellent approach, innovative and proactive sustainability measures (verified credentials, carbon reduction targets, supplier sustainability commitments).
  • Health & Safety / Risk Management (10%): Assesses compliance with statutory H&S requirements and contractor's approach to safe working. Scoring Guide: 0 = No H&S evidence provided. 1 = Very limited evidence; no policies or risk management processes. 2 = Some basic policies (COSHH, accident reporting), but incomplete. 3 = Adequate H&S arrangements; standard documentation provided. 4 = Strong risk management approach, with evidence of staff training, PPE, COSHH compliance, safeguarding awareness. 5 = Excellent, proactive approach with full suite of policies, detailed risk assessments, regular training, monitoring and reporting systems, and strong compliance culture.
  • Price / Value for Money (15%): Evaluates cost-effectiveness of the proposal in relation to quality and coverage. Scoring Guide: 0 = Unreasonably high or low price; poor value or unrealistic. 1 = Very poor value; costs significantly higher/lower than market norm without justification. 2 = Below average value; concerns about sustainability of bid. 3 = Reasonable value; price acceptable but not outstanding. 4 = Strong value; price competitive and proportionate to quality of service. 5 = Best value; highly competitive price with clear justification, realistic costings, and excellent quality.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Concession
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Aug 2028
First published
15 Sept 2025, 17:15 BST
Last source update
20 Nov 2025, 15:54 GMT
Award evaluation window
Submission end – 22 Oct 2025
Authority reference
BSTC-ASCC
FTS notice number
2025/S 000-056729
Accelerated
State of urgency
Latest notice
Contract award notice (UK6)
Classification (CPV)
Cleaning and sanitation servicesCleaning and sanitation services in urban or rural areas, and related services
Delivery area
South West (UKK)
Official registry OCID
ocds-h6vhtk-059ab5 Find a Tender

How it was run

Official notice
Submission deadline
17 Oct 2025, 17:00 BST
Clarification deadline
16 Oct 2025, 17:00 BST
Electronic submission
Not allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Cleaning Opportunity

Philip Francis-Barber

Council Office

The Jubilee Centre

Savages Wood Road

Bradley Stoke

BS32 8HL

Timeline

15 Sept 2025 → 2 Dec 2025 · 8 dates
  1. Tender notice published
    15 Sept 2025, 17:15 BST
  2. Clarification questions by371 days ago
    16 Oct 2025, 17:00 BST
  3. Submission deadline370 days ago
    17 Oct 2025, 17:00 BST
  4. Award decision expected by364 days ago
    22 Oct 2025, 23:59 BST
  5. Assessment summaries sent336 days ago
    20 Nov 2025
  6. Latest notice published336 days ago
    20 Nov 2025, 15:54 GMT
  7. Contract starts325 days ago
    1 Dec 2025
  8. Standstill ends323 days ago
    2 Dec 2025, 23:59 GMT

Notice history

5 events · 3 releases on Find a Tender · since 15 Sept 2025
  1. Tender notice published
    15 Sept 2025, 17:15 BST
    UK4
  2. Tender notice published
    14 Oct 2025, 09:51 BST
    UK4
  3. Contract award notice published
    20 Nov 2025, 15:54 GMT
    UK6
  4. Status changed to complete
    20 Nov 2025, 15:54 GMT
  5. Contract signature expected
    3 Dec 2025, 23:59 GMT
    scheduled
Published amendments (1)

A mistake in the Hours for Brook Way Activity Centre was made. Correction for these hours are 2 hours per day Monday to Friday total of 10 hours per week. Limited TUPE information available upon request.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £197,3401 award exc. VAT
Bids received 158 from SMEs
Awarded toValueDateStatus
CONCORD HOMECARE LTDSMEinternal cleaning services4 Dec 2025 – 30 Nov 2028 · up to 30 Nov 2030Extensions: If the contractor meets all pre defined and agreed KPI's and no issues with performance then the contract can agree in July 2025 to extend the contract for a further 2 years.£197,34019 Nov 2025standstill to 2 Dec 2025Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
15final-stage tenders81—

Contracting authority & participating public bodies

Bradley Stoke Town Council

Contracting authorityPublic authority - sub-central government GB-PPON: PXBV-6874-MQGP The Jubilee Centre, Little Acorns Pre School Savages Wood Road, Bradley Stoke, South West, BS32 8HLContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • CONCORD HOMECARE LTDAwarded supplierGB-COH: 11426784GB-PPON: PDTJ-1495-CXXD 53 Rosemary Close, Bristol, South West, BS32 8EUContact email

Official documents & specifications (6)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender