Official UK procurement notice
Provision of a Financial Well-being and Debt Advice Service in the Borough Council of Newcastle–under–Lyme 2026 – 2029
Authority: Newcastle-under-Lyme Borough Council (Local council)
What is being bought
Published requirement descriptionThe Borough Council of Newcastle-under-Lyme is seeking an experienced provider to continue the delivery of a Financial Well-Being and Debt Advice Service. This service remains a priority for the Council particularly in the current economic climate.
CPV: Financial management consultancy services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£210,000
- Economic & financial standing
The provider must be authorised and regulated by the Financial Conduct Authority (FCA) to deliver debt counselling or debt adjustment services.
- Technical & professional ability
Debt advisors must hold the necessary qualifications and certifications that meet the standards set by the Money and Pensions Service (MaPS).
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (5)
- Quality: 20%
- Quality: 20%
- Quality: 20%
- Price: 30%
- Social Value: 10%
Published award criteria (5)
- Price: The price must be in line (or below) the budget available for delivery of the service.
- Quality: Service Model and Accessibility
- Quality: Quality of Advice, Compliance and Safeguarding
- Quality: Outcomes, Impact and Performance Management
- Social Value: Social Value and Community Collaborative Working
- Economic & financial standing
The provider must be authorised and regulated by the Financial Conduct Authority (FCA) to deliver debt counselling or debt adjustment services.
- Technical & professional ability
Debt advisors must hold the necessary qualifications and certifications that meet the standards set by the Money and Pensions Service (MaPS).
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 28 Jan 2026, 12:10 GMT
- Last source update
- 22 Jul 2026, 09:01 BST
- Award evaluation window
- Submission end – 15 Jun 2026
- FTS notice number
2026/S 000-032869- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0610ceFind a Tender- Contract terms summary
Quarterly in arrears
- Risks
Debt advisors not having/holding the necessary qualifications and certifications that meet the standards set by the Money and Pensions Service (MaPS).
How it was run
Official notice- Submission deadline
- 8 May 2026, 17:00 BST
- Clarification deadline
- 1 May 2026, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
28 Jan 2026 → 1 Oct 2026 · 10 dates- Planning notice published267 days ago28 Jan 2026, 12:10 GMT
- Market engagement236 days ago27 Feb 2026, 23:59 GMT
Initial expression of interest, followed by one to one meetings with interested parties on Tuesday 10th March 2026, to assess their interest, explore options prior to finalising the specification of requirements and publishing the tender notice.
- Next notice expected215 days ago20 Mar 2026, 23:59 GMT
- Tender notice published195 days ago10 Apr 2026, 14:21 BST
- Clarification questions by173 days ago1 May 2026, 17:00 BST
- Submission deadline166 days ago8 May 2026, 17:00 BST
- Assessment summaries sent135 days ago9 Jun 2026, 00:00 BST
- Award decision expected by128 days ago15 Jun 2026, 23:59 BST
- Latest notice published92 days ago22 Jul 2026, 09:01 BST
- Contract starts21 days ago1 Oct 2026, 00:00 BST
Notice history
10 events · 5 releases on Find a Tender · since 28 Jan 2026- Preliminary market engagement notice published28 Jan 2026, 12:10 GMTUK2
- Tender notice published10 Apr 2026, 14:21 BSTUK4
- Status changed to active10 Apr 2026, 14:21 BST
- Procurement method changed10 Apr 2026, 14:21 BST
- Deadline published: 8 May 2026, 17:00 BST10 Apr 2026, 14:21 BST
- Tender notice published15 Apr 2026, 12:30 BSTUK4
- Contract award notice published10 Jun 2026, 20:22 BSTUK6
- Status changed to complete10 Jun 2026, 20:22 BST
- Contract award notice published22 Jul 2026, 09:01 BSTUK6
- Contract signature expected23 Jul 2026, 23:59 BSTscheduled
Published amendments (1)
Uploading documents.
Routine re-releases (5)
- 2026-04: 1 release · 10 Apr 2026
- 2026-01: 1 release · 28 Jan 2026
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Staffordshire North & Stoke on Trent Citizens Advice Bureaux1 Oct 2026 – 30 Sept 2028 · up to 30 Sept 2029Extensions: Subject to available funding, no adverse impacts linked to Local Government Reorganisation and satisfactory performance. | £210,000 | 9 Jun 2026 | Awarded |
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders | 0 | 1 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Citizens Advice North StaffordshireAwarded supplier
Official documents & specifications (8)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Provision of a Financial Well-being and Debt Advice Service in the Borough of Newcastle–under–Lyme 2026 – 2029 Invitation to Tender Part 1
- Bidding documents and specifications Provision of a Financial Well-being and Debt Advice Service in the Borough of Newcastle–under–Lyme 2026 – 2029 Draft Short Form Services Contract Template.
- Bidding documents and specifications Provision of a Financial Well-being and Debt Advice Service in the Borough of Newcastle–under–Lyme 2026 – 2029 Invitation to Tender Part 2.
Notices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender