← Back to search results

ClosedFind a Tender · UK4

Provision, Configuration, Implementation and Support of a cloud-based Legal Case Management System

Buyer: Independent Commission for Reconciliation and Information Recovery →

View official notice ↗Official source

BuyerIndependent Commission for Reconciliation and Information Recovery
StatusClosed
Deadline22 Apr 2026
Value£120,000
Published8 Apr 2026

What is being bought

The Independent Commission for Reconciliation and Information Recovery seeks a cloud‑based Legal Case Management System (CMS) that supports the creation and storage of template pleadings, and enables production and secure storage of Outlook emails directly within the system. The solution must operate entirely in the cloud with no hardware-based components. Strict delegated access controls are required, permitting system access solely to the CMS supplier as mandated by our service provider, this requirement is absolute and non negotiable. The system must also generate unique matter numbers for each case and incorporate an AI enabled capability to automatically identify and link historic (legacy) emails to the correct matter number.

Delivery location

UKN, GB · UKI, GB

Categories

Software package and information systems 48000000Document management software package 48311000Document management system 48311100Software package suites 48422000IT software package 48517000IT services: consulting, software development, Internet and support 72000000Software programming and consultancy services 72200000Document management software development services 72212311Data services 72300000Application service providers 72416000

Lot details

Lot 1

No lot description published.

Statusactive
Value£120,000
Contract periodFrom 1 Jul 2026 to 30 Jun 2029

What is included

ItemCategoryQuantity
1IT services: consulting, software development, Internet and support, Software programming and consultancy services, Data services, Document management software development services, Application service providers, Software package and information systems, Document management software package, Document management system, Software package suites, IT software packageNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 485,8901 median · 8.9 average (2,155 of 5,890 with a bid count)1.7 average (2,489 of 5,890 with named award suppliers)Not published
Same buyer1Not publishedNot publishedNot published
Delivery region: UKN1912 median · 3.6 average (81 of 191 with a bid count)1.3 average (104 of 191 with named award suppliers)Not published
Similar published value (0.5×–2×)2933 median · 3 average (1 of 293 with a bid count)1 average (1 of 293 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-067e63
Latest release ID032109-2026
Latest release timestampWed Apr 08 2026 15:31:46 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/032109-2026
Tender statusactive
Procurement methodopen
Procurement method detailsBelow threshold - open competition
Main procurement categoryservices
Above thresholdNo
Legal basis2023/54
Tender period: startNot published
Tender period: end2026-04-22T23:59:59+01:00
Expression of interest deadlineNot published
Enquiry deadline2026-04-17T23:59:59+01:00
Award period: startNot published
Award period: endNot published
Submission method detailsAll submissions must be made via the eTendersNI portal - https://etendersni.gov.uk/
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£120,000
Tender lots in source1
Tender items in source1
Tender documents in source1
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
8 Apr 2026tender032109-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "032109-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-04-08T16:31:46+01:00",
  "ocid": "ocds-h6vhtk-067e63",
  "buyer": {
    "id": "GB-PPON-PTRZ-8396-ZBWP",
    "name": "Independent Commission for Reconciliation and Information Recovery"
  },
  "tender": {
    "id": "ICRIR 16",
    "lots": [
      {
        "id": "1",
        "value": {
          "currency": "GBP",
          "amountGross": 120000
        },
        "status": "active",
        "renewal": {
          "description": "2 x 12 months optional extensions."
        },
        "hasRenewal": true,
        "awardCriteria": {
          "description": "Please note that this competition is not being run as an 'open competition' as stated in the \"Procedure\" tab. It is being undertaken in two stages:\n•\tan initial stage to assess Tenderers’ ability to meet the conditions of participation; and\n•\ta subsequent tender stage, with invitations issued only to shortlisted suppliers."
        },
        "contractPeriod": {
          "endDate": "2029-06-30T23:59:59+01:00",
          "startDate": "2026-07-01T00:00:00+01:00",
          "maxExtentDate": "2031-06-30T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKN",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "72200000",
            "scheme": "CPV",
            "description": "Software programming and consultancy services"
          },
          {
            "id": "72300000",
            "scheme": "CPV",
            "description": "Data services"
          },
          {
            "id": "72212311",
            "scheme": "CPV",
            "description": "Document management software development services"
          },
          {
            "id": "72416000",
            "scheme": "CPV",
            "description": "Application service providers"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "48311000",
            "scheme": "CPV",
            "description": "Document management software package"
          },
          {
            "id": "48311100",
            "scheme": "CPV",
            "description": "Document management system"
          },
          {
            "id": "48422000",
            "scheme": "CPV",
            "description": "Software package suites"
          },
          {
            "id": "48517000",
            "scheme": "CPV",
            "description": "IT software package"
          }
        ]
      }
    ],
    "title": "Provision, Configuration, Implementation and Support of a cloud-based Legal Case Management System",
    "value": {
      "currency": "GBP",
      "amountGross": 120000
    },
    "status": "active",
    "documents": [
      {
        "id": "032109-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/032109-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-04-08T16:31:46+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Independent Commission for Reconciliation and Information Recovery seeks a cloud‑based Legal Case Management System (CMS) that supports the creation and storage of template pleadings, and enables production and secure storage of Outlook emails directly within the system. The solution must operate entirely in the cloud with no hardware-based components. Strict delegated access controls are required, permitting system access solely to the CMS supplier as mandated by our service provider, this requirement is absolute and non negotiable. The system must also generate unique matter numbers for each case and incorporate an AI enabled capability to automatically identify and link historic (legacy) emails to the correct matter number.",
    "tenderPeriod": {
      "endDate": "2026-04-22T23:59:59+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-04-17T23:59:59+01:00"
    },
    "aboveThreshold": false,
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "All submissions must be made via the eTendersNI portal - https://etendersni.gov.uk/",
    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PTRZ-8396-ZBWP",
      "name": "Independent Commission for Reconciliation and Information Recovery",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKN06",
        "country": "GB",
        "locality": "Belfast",
        "postalCode": "BT27BA",
        "countryName": "United Kingdom",
        "streetAddress": "32-36 Great Victoria Street"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          },
          {
            "id": "GB-NIR",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Northern Irish devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "PTRZ-8396-ZBWP",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@icrir.independent-inquiry.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
8 Apr 2026 · 032109-2026 · tender
{
  "id": "032109-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-04-08T16:31:46+01:00",
  "ocid": "ocds-h6vhtk-067e63",
  "buyer": {
    "id": "GB-PPON-PTRZ-8396-ZBWP",
    "name": "Independent Commission for Reconciliation and Information Recovery"
  },
  "tender": {
    "id": "ICRIR 16",
    "lots": [
      {
        "id": "1",
        "value": {
          "currency": "GBP",
          "amountGross": 120000
        },
        "status": "active",
        "renewal": {
          "description": "2 x 12 months optional extensions."
        },
        "hasRenewal": true,
        "awardCriteria": {
          "description": "Please note that this competition is not being run as an 'open competition' as stated in the \"Procedure\" tab. It is being undertaken in two stages:\n•\tan initial stage to assess Tenderers’ ability to meet the conditions of participation; and\n•\ta subsequent tender stage, with invitations issued only to shortlisted suppliers."
        },
        "contractPeriod": {
          "endDate": "2029-06-30T23:59:59+01:00",
          "startDate": "2026-07-01T00:00:00+01:00",
          "maxExtentDate": "2031-06-30T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKN",
            "country": "GB",
            "countryName": "United Kingdom"
          },
          {
            "region": "UKI",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "72200000",
            "scheme": "CPV",
            "description": "Software programming and consultancy services"
          },
          {
            "id": "72300000",
            "scheme": "CPV",
            "description": "Data services"
          },
          {
            "id": "72212311",
            "scheme": "CPV",
            "description": "Document management software development services"
          },
          {
            "id": "72416000",
            "scheme": "CPV",
            "description": "Application service providers"
          },
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "48311000",
            "scheme": "CPV",
            "description": "Document management software package"
          },
          {
            "id": "48311100",
            "scheme": "CPV",
            "description": "Document management system"
          },
          {
            "id": "48422000",
            "scheme": "CPV",
            "description": "Software package suites"
          },
          {
            "id": "48517000",
            "scheme": "CPV",
            "description": "IT software package"
          }
        ]
      }
    ],
    "title": "Provision, Configuration, Implementation and Support of a cloud-based Legal Case Management System",
    "value": {
      "currency": "GBP",
      "amountGross": 120000
    },
    "status": "active",
    "documents": [
      {
        "id": "032109-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/032109-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-04-08T16:31:46+01:00"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Independent Commission for Reconciliation and Information Recovery seeks a cloud‑based Legal Case Management System (CMS) that supports the creation and storage of template pleadings, and enables production and secure storage of Outlook emails directly within the system. The solution must operate entirely in the cloud with no hardware-based components. Strict delegated access controls are required, permitting system access solely to the CMS supplier as mandated by our service provider, this requirement is absolute and non negotiable. The system must also generate unique matter numbers for each case and incorporate an AI enabled capability to automatically identify and link historic (legacy) emails to the correct matter number.",
    "tenderPeriod": {
      "endDate": "2026-04-22T23:59:59+01:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-04-17T23:59:59+01:00"
    },
    "aboveThreshold": false,
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "All submissions must be made via the eTendersNI portal - https://etendersni.gov.uk/",
    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PTRZ-8396-ZBWP",
      "name": "Independent Commission for Reconciliation and Information Recovery",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKN06",
        "country": "GB",
        "locality": "Belfast",
        "postalCode": "BT27BA",
        "countryName": "United Kingdom",
        "streetAddress": "32-36 Great Victoria Street"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          },
          {
            "id": "GB-NIR",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Northern Irish devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "PTRZ-8396-ZBWP",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@icrir.independent-inquiry.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}