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Published 20 Nov 2023, 11:08 GMT
Official UK Procurement Procedure

Provision of an Insurance and Claims Handling Service

Inverclyde Council
Local Council
Accident and health insurance services
Accident insurance services
Financial and insurance services
+5 more
Scotland (UKM83)
Published value
Not published
Contract value exc. VAT
Submission deadline
Open opportunity
complete
Lots published
9
Lots published in procedure
Contract duration
Standard
Published delivery schedule
Electronic Sourcing Gateway:
Published portal

What is being bought & procurement scope

Procurement Scope & Specification
Tenderline summary generated from the published notice
Executive Summary: Inverclyde Council: "Provision of an Insurance and Claims Handling Service". Published status: complete. Published value: Value not published. 9 published lots. Submission deadline not published. See the official notice for participation instructions.
Official Requirement Description:
This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council.

Lots and requirements (9)

Procurement Structure
Published by the contracting authority
  • Lot 1 · #1
    Property Insurance
    cancelled
    Published valueNot published
    This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Property Insurance Services. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
    Contract period:
    Not published
    Eligibility:
    Not published
  • Lot 2 · #2
    Casualty Insurance
    cancelled
    Published valueNot published
    This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Casualty Insurance. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
    Contract period:
    Not published
    Eligibility:
    Not published
  • Lot 3 · #3
    Motor Fleet Insurance.
    cancelled
    Published valueNot published
    This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Motor Fleet Insurance. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
    Contract period:
    Not published
    Eligibility:
    Not published
  • Lot 4 · #4
    Crime Insurance
    cancelled
    Published valueNot published
    This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Crime Insurance. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
    Contract period:
    Not published
    Eligibility:
    Not published
  • Lot 5 · #5
    Engineering Insurance/Inspections and Computer Insurance
    cancelled
    Published valueNot published
    This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Engineering Insurance/Inspections and Computer Insurance. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
    Contract period:
    Not published
    Eligibility:
    Not published
  • Lot 6 · #6
    All Risks - Museum and Fine Art
    cancelled
    Published valueNot published
    This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers All Risks Museum & Fine Art. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
    Contract period:
    Not published
    Eligibility:
    Not published
  • Lot 7 · #7
    Personal Accident, Business Travel and School Journey Travel
    cancelled
    Published valueNot published
    This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Personal Accident, Business Travel and School Journey Travel. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
    Contract period:
    Not published
    Eligibility:
    Not published
  • Lot 8 · #8
    Combined Lot for Property Insurance Services and Casualty Insurance
    cancelled
    Published valueNot published
    This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot is a Combined Lot Option for Property Insurance Services (Lot 1) and Casualty Insurance (Lot 2). Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
    Contract period:
    Not published
    Eligibility:
    Not published
  • Lot 9 · #9
    Terrorism Insurance
    cancelled
    Published valueNot published
    This contract opportunity is for the Provision of an Insurance and Claims Handling Service for Inverclyde Council. This lot covers Terrorism Insurance. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.
    Contract period:
    Not published
    Eligibility:
    Not published

Qualification snapshot & criteria

Go / No-Go Decision Box
Criteria & entry requirements
Evaluation weighting
Clauses & Extensions: 5
Claims Handling Response Times: 6
Staffing/Service Delivery: 3
Support Services: 1
Social Value: 3
Fair Work First: 2
price: 80
Clauses & Extensions: 5
Claims Handling Response Times: 6
Staffing/Service Delivery: 3
Support Services: 1
Social Value: 3
Fair Work First: 2
price: 80
Clauses & Extensions: 5
Claims Handling Response Times: 6
Staffing/Service Delivery: 3
Support Services: 1
Social Value: 3
Fair Work First: 2
price: 80
Clauses & Extensions: 5
Claims Handling Response Times: 6
Staffing/Service Delivery: 3
Support Services: 1
Social Value: 3
Fair Work First: 2
price: 80
Clauses & Extensions: 5
Claims Handling Response Times: 6
Staffing/Service Delivery: 3
Support Services: 1
Social Value: 3
Fair Work First: 2
price: 80
Clauses & Extensions: 5
Claims Handling Response Times: 6
Staffing/Service Delivery: 3
Support Services: 1
Social Value: 3
Fair Work First: 2
price: 80
Claims Handling Response Times: 8
Staffing/Service Delivery: 5
Support Services: 2
Social Value: 3
Fair Work First: 2
price: 80
Clauses & Extensions: 5
Claims Handling Response Times: 6
Staffing/Service Delivery: 3
Support Services: 1
Social Value: 3
Fair Work First: 2
price: 80
Clauses & Extensions: 5
Claims Handling Response Times: 6
Staffing/Service Delivery: 3
Support Services: 1
Social Value: 3
Fair Work First: 2
price: 80
Published as relative weighting ratio, not percentage points.
Incumbent & Market Position
Repeat Winner in Category (66)Risk Management Partners3 repeat awards retained in category
Entry requirements & qualification
  • Turnover Benchmark
    Guideline requirement: ~2× annual contract value annual turnover.Per Cabinet Office EFS 2026 & Sourcing Playbook: general proportionality cap (~2× run-rate), not an automatic disqualifier.
  • Insurance Commitments (No Upfront Purchase Needed)
    Standard public thresholds: Employer Liability (£5m), Public Liability (£5m-£10m), Professional Indemnity (£1m-£5m).✓ Commitment required upon award only — no upfront policy purchase needed to bid
  • Accreditations & Security Vetting
    Check tender pack for Cyber Essentials Plus (PPN 014 risk-proportional), ISO 27001/9001, and BPSS / SC security clearance requirements for named delivery personnel.
    • Source: Cabinet Office Sourcing Playbook & EFS Guidance.

    Buyer track record & authority intelligence: Inverclyde Council

    Rolling 24 months
    Derived from OCDS data
    Published track record for Inverclyde Council. These figures describe rolling 24 months, not a forecast of bids or a measure of buyer bias.
    Avg price drop
    Not availableEarly / insufficient sample
    Requires 5 comparable published awards
    Competition Density
    Not availableNo published reports
    Single-bidder rate: Not published
    Supplier Concentration
    No estimate
    Insufficient attributable awardsEarly evidence: fewer than 3 attributable awards
    Published spend
    Check noticePublished terms
    Payment obligations depend on the applicable regime and contract.
    Methodology & coverage notes (0 active published awards)
    Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.

    Sector Market Benchmark & Opportunity Radar

    CPV 66 · UK Sector Analysis
    Observed CPV-sector evidence
    Prepared 7 Sept 2026, 20:23 BST
    Observed CPV-sector evidence where it exists, with clearly labelled UK all-sector context for sparse fields; this is market context, not a bid forecast.
    Median Winning Discount
    0%
    CPV sector evidence · 55 comparable price observations
    Typical Bids Received
    3reported bids
    CPV sector evidence · 1,303 published bid reports
    Decision Velocity
    ~57 days
    CPV sector evidence · median from 81 completed procedures
    Notice Stability
    6 updates
    2 deadline changes
    Top Contenders in this Sector (CPV 66)
    Active commercial suppliers winning public contracts in this field
    Supplier
    Awards won
    Total awarded value
    Avg. winning discount
    INTACT INSURANCE IRELAND DAC UK BRANCHCRN: BR022229
    		59 contracts£16,821,444At ceiling / not disclosed
    Marsh LimitedCRN: 01507274
    		57 contracts£7,532,300At ceiling / not disclosed
    ECCLESIASTICAL INSURANCE OFFICE PUBLIC LIMITED COMPANYCRN: 00024869
    		51 contracts£6,472,954At ceiling / not disclosed
    AMERICAN INTERNATIONAL GROUP UK LIMITEDCRN: 10737370
    		51 contracts£640,466At ceiling / not disclosed
    RSA NI Insurance LtdCRN: NI039814
    		36 contracts£733,676At ceiling / not disclosed
    Risk Management Partners
    		35 contracts£69,894,495At ceiling / not disclosed
    RSM UK GROUP LLP
    		29 contractsNot disclosedAt ceiling / not disclosed
    MACINTYRE HUDSON LLP
    		29 contractsNot disclosedAt ceiling / not disclosed
    HW Controls and Assurance Ltd (trading as Validera)
    		29 contractsNot disclosedAt ceiling / not disclosed
    RSA
    		27 contracts£1,203,002At ceiling / not disclosed
    Comparable Published Opportunities & Re-tender Precedents
    Ranked by multi-factor similarity score
    Historic records ranked from matching published evidence. They serve as research precedents for contract scoping, specifications, and previous awardees.
    Published procedure
    Published value
    Matching evidence
    Provision of Insurance and Claims Handling- TrustEast Renfrewshire Council · 20 Jun 2024, 14:46 BST
    		Value not published
    same CPV family
    same region
    matching published text
    Insurance Brokerage ServicesCaledonian Maritime Assets Ltd (Utility) · 27 Jul 2026, 09:34 BST
    		Value not published
    same CPV family
    same region
    EBCT 360 - Tender for the provision of General Insurance, Risk Management and Claims Handling excluding Broker Services.Erewash Borough Council · 5 Jun 2024, 16:03 BST
    		Value not published
    same CPV family
    matching published text
    Supply of Insurance ServicesKent County Council (t/a KCS Procurement Services) · 26 Jan 2024, 16:05 GMT
    		Value not published
    same CPV family
    matching published text
    Provision of Motor Vehicle Insurances and related Motor Insurance Services including Claims Handling, Data Handling and Risk Management ServicesDepartment of Finance, Construction & Procurement Delivery C/o ABBEY BOND LOVIS LIMITED · 19 Mar 2024, 15:28 GMT
    		Value not published
    same CPV family
    matching published text
    Method: tender-intelligence-v1. Empirical OCDS facts and cross-sector percentiles; missing fields remain unrecorded.

    Procedure terms & legal framework

    Procedure methodStandard public procedureLegal basisStandard UK Procurement RulesProcurement categoryServices
    Notice statuscompleteProcurement thresholdSub-thresholdRegulatory regimeStandard commercial regime
    Commercial structureStand-alone contract (No framework)Competition typeCompetitive procedureGPA WTO coveredUnspecified in notice
    Recurring procurementNo (One-off requirement)First published20 Nov 2023, 11:08 GMTLast source update20 Nov 2023, 11:08 GMT
    Classification (CPV)Accident and health insurance services, Accident insurance services, Financial and insurance services, Health insurance services, Insurance services, Legal insurance and all-risk insurance services, Life insurance services, Motor vehicle insurance services
    Delivery area
    Scotland (UKM83)
    Official Registry OCIDocds-h6vhtk-03df46
    Timeline
    1. Procedure published
      20 Nov 2023, 11:08 GMT
    2. Award unsuccessful
      Not published · Not published
    3. Award unsuccessful
      Not published · Not published
    4. Award active
      Not published · Not published
    5. Award active
      Not published · Not published
    6. Award active
      Not published · Not published
    7. Award active
      Not published · Not published
    8. Award active
      Not published · Not published
    9. Award active
      Not published · Not published
    10. Award active
      Not published · Not published
    11. Contract active
      Signed 26 Sept 2023, 00:00 BST · £445,009
    12. Contract active
      Signed 26 Sept 2023, 00:00 BST · £1,004,835
    13. Contract active
      Signed 26 Sept 2023, 00:00 BST · £423,360
    14. Contract active
      Signed 26 Sept 2023, 00:00 BST · £47,970
    15. Contract active
      Signed 26 Sept 2023, 00:00 BST · £197,132
    16. Contract active
      Signed 26 Sept 2023, 00:00 BST · £42,513
    17. Contract active
      Signed 26 Sept 2023, 00:00 BST · £37,209

    Commercial outcome and contract awards

    Awards (9)
    Combined Lot for Property Insurance Services and Casualty Insurance
    Not published · Not published · unsuccessful
    Terrorism Insurance
    Not published · Not published · unsuccessful
    Travelers Ins Co Ltd
    Not published · Not published · active
    Maven Public Sector
    Not published · Not published · active
    Maven Public Sector
    Not published · Not published · active
    Risk Management Partners
    Not published · Not published · active
    Risk Management Partners
    Not published · Not published · active
    Blackwall Green
    Not published · Not published · active
    Risk Management Partners
    Not published · Not published · active
    Contracts (7)
    Property Insurance
    £445,009 · signed 26 Sept 2023, 00:00 BST · active
    Casualty Insurance
    £1,004,835 · signed 26 Sept 2023, 00:00 BST · active
    Motor Fleet Insurance.
    £423,360 · signed 26 Sept 2023, 00:00 BST · active
    Crime Insurance
    £47,970 · signed 26 Sept 2023, 00:00 BST · active
    Engineering Insurance/Inspections and Computer Insurance
    £197,132 · signed 26 Sept 2023, 00:00 BST · active
    All Risks - Museum and Fine Art
    £42,513 · signed 26 Sept 2023, 00:00 BST · active
    Personal Accident, Business Travel and School Journey Travel
    £37,209 · signed 26 Sept 2023, 00:00 BST · active
    Bid statistics
    bids: 2 (lot 1)
    electronicBids: 2 (lot 1)
    foreignBidsFromEU: 0 (lot 1)
    foreignBidsFromNonEU: 2 (lot 1)
    smeBids: 0 (lot 1)
    bids: 2 (lot 2)
    electronicBids: 2 (lot 2)
    foreignBidsFromEU: 0 (lot 2)
    foreignBidsFromNonEU: 2 (lot 2)
    smeBids: 0 (lot 2)
    bids: 2 (lot 3)
    electronicBids: 2 (lot 3)
    foreignBidsFromEU: 0 (lot 3)
    foreignBidsFromNonEU: 2 (lot 3)
    smeBids: 0 (lot 3)
    bids: 2 (lot 4)
    electronicBids: 2 (lot 4)
    foreignBidsFromEU: 0 (lot 4)
    foreignBidsFromNonEU: 2 (lot 4)
    smeBids: 0 (lot 4)
    bids: 1 (lot 5)
    electronicBids: 1 (lot 5)
    foreignBidsFromEU: 0 (lot 5)
    foreignBidsFromNonEU: 1 (lot 5)
    smeBids: 0 (lot 5)
    bids: 2 (lot 6)
    electronicBids: 2 (lot 6)
    foreignBidsFromEU: 1 (lot 6)
    foreignBidsFromNonEU: 1 (lot 6)
    smeBids: 0 (lot 6)
    bids: 2 (lot 7)
    electronicBids: 2 (lot 7)
    foreignBidsFromEU: 0 (lot 7)
    foreignBidsFromNonEU: 2 (lot 7)
    smeBids: 0 (lot 7)
    Bidding dynamics & price outcome
    Total bids received: 2 (0 from SMEs)
    Notice history
    From official release and amendment events
    1. tender value changed
      20 Nov 2023, 11:08 GMT
    2. Status changed to complete
      20 Nov 2023, 11:08 GMT
    3. Official notice release published
      20 Nov 2023, 11:08 GMT
    4. Submission deadline changed to published date
      20 Nov 2023, 11:08 GMT
    5. Published value updated to £4,250,000
      6 Jul 2023, 11:03 BST
    6. Status changed to active
      6 Jul 2023, 11:03 BST
    7. Official notice release published
      6 Jul 2023, 11:03 BST
    8. Submission deadline changed to 7 Aug 2023, 12:00 BST
      6 Jul 2023, 11:03 BST
    9. Buyer information updated
      6 Jul 2023, 11:03 BST

    Buyer and organisations in this procedure

    Inverclyde Council

    Contracting authority
    Local Council
    GB-FTS-52718
    View buyer profile →

    Official Documents & Specifications (0)

    Official links; attachments are not copied
    No data
    No linked documents are published