Official UK procurement notice
Procurement of Revenue Protection, Travel Safe, Counter-Terror and Depot Security Services
Authority: Northern Trains Ltd (Public body)
Northern Trains (NTL) has an ongoing requirement for the provision of Security Services which include revenue protection services, travel safe officers, counter-terrorism patrols, and depot security. The services required are: a) Revenue Protection - activities on board trains and at station to protect the business revenue stream. b) Travel Safe Officers - onboard security patrols providing safe travel for passengers. c) Counter-Terrorism Patrols and Depot Security - provision of patrols at mainline stations for counter-terrorism and trained security at train maintenance depots. To participate in this procurement, suppliers will therefore need to register on the RISQS system and if shortlisted may be required to register on the NTL procurement portal. Published lot titles: Provision of Revenue Protection Services; Provision of Travel Safe Services; Provision of Counter-Terrorism Patrols and Depot Security Services.
What is being bought3 lots · detail below
Published requirement descriptionNorthern Trains (NTL) has an ongoing requirement for the provision of Security Services which include revenue protection services, travel safe officers, counter-terrorism patrols, and depot security. The services required are: a) Revenue Protection - activities on board trains and at station to protect the business revenue stream. b) Travel Safe Officers - onboard security patrols providing safe travel for passengers. c) Counter-Terrorism Patrols and Depot Security - provision of patrols at mainline stations for counter-terrorism and trained security at train maintenance depots. The key objectives of the procurement are to support the NTL Retail Operations/Crime Reduction teams in enhancing the customer experience and improve business efficiency via implementation of a best in class service. Northern Trains (NTL) has chosen to run the procurement under the negotiated procedure with a prior call for competition under Regulation 47 of the Utilities Contracting Regulations. Northern Trains is registered with the Railway Industry Supplier Qualification Scheme (RISQS) enabling it to use this as a qualification system. To participate in this procurement, suppliers must be fully registered and verified on RISQS under the following RICCL code and activity by 7 July 2021 at 16.00: 1) RICCL code: H.J.1 - Product/Service - Security Services Registration on RISQS must be done through the RISQS system, this can be done online at shop.risqs.org/Register ↗. However, this procurement and all communication with suppliers will be managed electronically via the NTL procurement portal or email, not the RISQS system. To participate in this procurement, suppliers will therefore need to register on the RISQS system and if shortlisted may be required to register on the NTL procurement portal.
CPV: Security services
Lots and requirements (3)Procurement structure
3 lots · no lot values published · win at most 3 of themLot #1Provision of Revenue Protection ServicesPlanned
NTL has a requirement to deliver its revenue protection activities and reduce ticketless travel across its North of England network of stations by providing teams for station gatelines, revenue enforcement along with other support and ancillary functions, supported by a management team.
The range of revenue protection activities include the following roles:
Ticket Checker (Indicative Annual Hours 135,000)
Ticket Seller (Indicative Annual Hours 39,000)
Revenue Enforcement Team Office (Indicative Annual Hours 160,000)
Gate Line Operator for Automatic Tickets Gates (Indicative Annual Hours 190,000)
Revenue Enforcement Team Leader (Indicative Annual Hours 46,000)
Car Park Enforcement Officer (Indicative Annual Hours 8,344)
This information may be subject to change in advance of the Invitation to Negotiate (ITN).
Lot #2Provision of Travel Safe ServicesPlanned
NTL has a requirement for the provision of 66 Travel Safe Officers (TSOs) to support delivery of its service commitments across its North of England operating network for onboard security patrols providing safe travel for passengers.
All providers of TSO resources must be accredited under the Railway Safety Accreditation Scheme (RSAS) for railway safety and security.
The range of travel safe activities include the following roles:
- Travel Safe Officer
- Travel Safe Team Leader
The TSO resources are contracted for 40 hours per week and regionally split across NTL's operating network as follows:
Operating Region/Number of TSO's
East - 13
Central - 15
North East - 14
West - 13
Manchester Hub Stations - 11
This information may be subject to change in advance of the Invitation to Negotiate (ITN).
Lot #3Provision of Counter-Terrorism Patrols and Depot Security ServicesPlanned
NTL has a requirement the provision of counter-terrorism patrols at Manchester Victoria and Manchester Oxford Road railway stations, and trained security at train maintenance depots across its North of England operating network.
The range of activities include the following roles:
Role/Indicative Annual Hours
Counter Terrorism Security Officers - 19,928
Depot Security - 52,136
This information may be subject to change in advance of the Invitation to Negotiate (ITN).
Procedure terms & legal framework
From the official record · publisher note attached- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Past planning notice
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 9 Jun 2021, 16:56 BST
- Last source update
- 7 Jul 2021, 15:35 BST
- FTS notice number
2021/S 000-015732- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02ba23Find a Tender
Publisher note: Interested suppliers should note that this contract will be awarded by a negotiated procedure without further publication of a call for competition/contract notice. Interested suppliers should therefore express their interest in the contract through responding to the information set out in this notice. Following the initial qualification of suppliers through RISQS, NTL may issue a set of additional questions to support short listing. Suppliers will be shortlisted on the basis of their qualification under RISQS and their answers to these additional questions (if required).
How it was run
Official notice- Submission deadline
- —
Timeline
7 Jul 2021 → 9 Jul 2021 · 2 dates- Notice published7 Jul 2021, 15:35 BST
- Tender notice expected9 Jul 2021, 00:00 BST
Notice history
2 releases on Find a TenderPublished amendments (1)
Amended date for registration and verification on RISQS. To participate in this procurement, suppliers must be fully registered and verified on RISQS under the following RICCL code and activity by 16 July 2021 at 16.00: 1) RICCL code: H.J.1 - Product/Service - Security Services Registration on RISQS must be done through the RISQS system, this can be done online at https://shop.risqs.org/Register.
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.