PRO004762-Services-Framework-Water Efficiency Audits

{
  "id": "023113-2024",
  "tag": [
    "planning"
  ],
  "date": "2024-07-24T17:49:07+01:00",
  "ocid": "ocds-h6vhtk-04845b",
  "buyer": {
    "id": "GB-FTS-4736",
    "name": "United Utilities Water Limited"
  },
  "tender": {
    "id": "ocds-h6vhtk-04845b",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "The service required will take into account but not be limited to the following on the day of the visit:\n1.\tTaking a meter reading\n2.\tCollecting demographic information on occupancy\n3.\tReviewing existing water fixtures and fittings in the home or business\n•\tAdvice and guidance to the customer on saving water\n4.\tFitting of water saving devices where appropriate and recording of all devices fitted for reporting purposes\n5.\tChecking for and identifying any internal leaks at the property (i.e. taps and toilets)\n6.\tRepair of any leaks e.g. replacing washers, fixing leaky loos Checking for and identification of any lead pipework in the property\n7.\tChecking for and identification of any external supply pipe leaks at the property using a leak detection device\n8.\tEngaging with customers and the relevant Housing Association/Landlord/Council to identify financially vulnerable customers where required\n9.\tLeaving the appropriate information leaflets with the customers including information on having a water meter fitted where appropriate\n10.\tAdvising the customer of their responsibilities should the problem be that of the home owners responsibility.\n•\tProvision of full project reporting\n•\tProvision of full customer service pre and post water saving visit\n•\tSource and provide own devices including flow regulators\n•\tProvide an online booking platform for customers\n11.\tProvide a water saving website/app to help customers to use less water and/or order suitable products (Business and domestic customers)\n12.\tLogistics of provision of devices should we provide for free via a website e.g. fulfilment and distribution\n13.\tCarry out post satisfaction review with the customer to ensure customer happy with services provided.\n14.\tAttend to Ad-Hoc urgent leaks, with customer engagement pre arrival\n15.\tOutbound calling customers and/or canvassing areas that have received a letter regarding a free water saving visit. Additional information: Please provide the following:\n•\tCompany Name\n•\tContact details including location, telephone and e-mail address, main point of contact and position in company\n•\tWhat services you offer (please complete the spreadsheet).\n•\tExperience or case studies"
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "North West"
        },
        "deliveryAddresses": [
          {
            "region": "UKD"
          }
        ],
        "additionalClassifications": [
          {
            "id": "39220000",
            "scheme": "CPV",
            "description": "Kitchen equipment, household and domestic items and catering supplies"
          },
          {
            "id": "44410000",
            "scheme": "CPV",
            "description": "Articles for the bathroom and kitchen"
          },
          {
            "id": "71314300",
            "scheme": "CPV",
            "description": "Energy-efficiency consultancy services"
          },
          {
            "id": "79342200",
            "scheme": "CPV",
            "description": "Promotional services"
          },
          {
            "id": "90714200",
            "scheme": "CPV",
            "description": "Corporate environmental auditing services"
          }
        ]
      }
    ],
    "title": "PRO004762-Services-Framework-Water Efficiency Audits",
    "status": "planned",
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "description": "The ability to provide in-person visits to domestic and business customers. Identify and fix leaks, opportunity to install water savings devices and recommend other ways for water efficiency including rainwater harvesting. Ability to provide a remote service for this who wish to survey the properties themselves. In addition to the service, outlined above, partner to provide water efficiency products such as tap aerators, shower heads, flow regulators, water Butts. A requirement to understand from the market their expertise in specific service offerings such as household, schools, large industry, hotel and leisure etc. To understand if the service provider has a vulnerable customer strategy. To provide insight to emerging products or service which can help to reduce demand either directly or empowering the customer to do it for themselves.",
    "communication": {
      "futureNoticeDate": "2025-03-01T00:00:00Z"
    },
    "classification": {
      "id": "79212000",
      "scheme": "CPV",
      "description": "Auditing services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-4736",
      "name": "United Utilities Water Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD",
        "locality": "Warrington",
        "postalCode": "WA5 3LP",
        "countryName": "United Kingdom",
        "streetAddress": "Lingley Mere Business Park"
      },
      "details": {
        "url": "https://www.unitedutilities.com",
        "buyerProfile": "https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/43984",
        "classifications": [
          {
            "id": "WATER",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Water"
          }
        ]
      },
      "identifier": {
        "id": "02366678",
        "legalName": "United Utilities Water Limited"
      },
      "contactPoint": {
        "name": "Charlotte Whelan",
        "email": "Charlotte.Whelan@uuplc.co.uk",
        "telephone": "+44 7900805893"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}