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Published 1 May 2025, 12:33 BST

Official UK procurement notice

prj_7089 - Energy Management and Optimisation System (EMOS)

Official notice

Authority: Southern Water Services Limited (Public body)

ServicesCompetitive flexible procedureAbove thresholdUtilities
Published estimate£6,500,000≈ £1.2m / year · £6,500,000 inc. VAT · 1 value update
Submissions closed 13 Feb 2026
Contract term 5 yrs 5 moends 29 Feb 2032 · up to 31 Mar 2041 with extensions · starts 28 Sept 2026

What is being bought

Published requirement description

Southern Water Services Limited (SWS) are looking to procure an Energy Management and Optimisation System (EMOS).

The following features and capabilities are considered mandatory for the new EMOS solution being subject of this procurement:

  • Portfolio Management
  • Sorting and Grouping Functionality
  • Tariff Management
  • Invoice Management
  • Historical Energy Data Storage
  • AMR Meter Data Receiving Capability
  • API Capability
  • Budgeting, Forecasting, and Accruals Capability
  • Dashboarding and Data Visualisation Tools
  • Portfolio Benchmarking, Energy Data Analysis, and Automated Exception Monitoring
  • Energy Reporting Functionality
  • Access, Performance, and Interface Features

The following features are considered non-mandatory for the new EMOS solution being subject of this procurement. Tenderers are encouraged to outline any advanced capabilities within the appropriate response envelope for evaluation. However, the absence of these features will not result in disqualification from the tender process.

  • Predictive Analytics & Machine Learning
  • Integrated Digital Mapping Service
  • Dashboard Sharing
  • Mobile Accessibility
  • Weather (Rainfall) Data Capture
  • Carbon Reporting
  • Fleet Data Capture
  • Renewable PPA Management
  • AI Chatbot Functionality
  • Demand Response and Load Shifting
  • Integration with Onsite Renewables & Storage for Cost Optimisation
  • Real-Time Energy Optimisation
  • EV Charging and Smart Grid Integration
  • Integration with IoT Sensors
  • Energy Market Participation
  • Water Consumption Management

The following associated services are mandatory for the new EMOS service provider to deliver as part of the scope of this project.

  • Implementation Support
  • Ongoing Support and Maintenance
  • Change Management

The following associated services are considered non-mandatory for the new EMOS service provider to deliver. Tenderers are encouraged to outline their service capabilities within the appropriate response envelope for evaluation. However, the absence of these capabilities will not result in disqualification from the tender process.

  • Invoice Validation Service
  • Bureau Service

SWS intends to achieve ISO 50001 certification during the initial term of the contract and expects the EMOS to play a foundational role.

More details about the scope of the project and SWS’s requirements are available in the tender documentation.

  • How the procedure runs: Southern Water Services Limited (SWS) will conduct this procurement under the Competitive Flexible Procedure, as defined in the Procurement Act 2023. This approach enables a streamlined and adaptable process designed to ensure compliance while promoting fair competition and market engagement. The procurement will follow a three-stage process. Tenderers will be required to complete a Pre-Qualification Questionnaire (PQQ), which sets out Southern Water’s standard mandatory requirements for tendering relating to (but not limited to) Tenderers’ legal and financial capacity, as well as their basic capability to deliver the contract. The PQQ establishes the minimum Conditions of Participation. There is an additional scored technical section within the PQQ. The PQQ envelope clearly identifies any questions that may result in exclusion from the process. SWS will take a maximum of five top-scoring Tenderers through to the next stage of the process. The Invitation to Tender (ITT) will be the second stage of the procurement process. It will consist of Technical and Commercial envelopes. Details of the ITT, including the questions, evaluation criteria, and the weightings of the envelopes, will be published to the qualified Tenderers at the start of the ITT stage. The top two scoring Tenderers from the ITT stage will be invited to a two-step Demo stage. Details of this stage, including the demo tasks, will also be published at the start of the ITT stage to all Tenderers that qualify for the ITT stage. The entire procurement process will be conducted electronically via Southern Water’s e-sourcing platform, Jaggaer: https://southernwater.ukp.app.jaggaer.com Tenderers must be registered on: • Jaggaer e-sourcing portal • Central Digital Platform, as required under the Procurement Act 2023

CPV: Communications control system · Data management services · Data services · Database software package · Database systems · Database-management system · Electricity · Electricity, heating, solar and nuclear energy · Electronic data management (EDM) · Energy and related services · Energy-efficiency consultancy services · Energy-management services · +6 more

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrs 5 moPublished value£6,500,000
Contract period: 28 Sept 2026 – 29 Feb 2032 (5 yrs 5 mo) · up to 31 Mar 2041 with extensionsValue: £6,500,000 exc. VAT · £6,500,000 inc. VAT
Delivery: South East
Extensions: We anticipate an implementation period commencing on the contract start date of 28/09/2026. The EMOS service start date is expected to be 01/03/2027. The initial term for the EMOS service is five years. The contract may then be extended by a period or periods totalling nine years and one month.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As per PQQ-Q questions

  • Technical & professional ability

    As per PQQ-T questions

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published sub-criteria (1)
  • PQQ-Technical: 100%
Published award criteria (1)
  • PQQ-Technical: As per the tender documentation available in the sourcing portal, Jaggaer, please note that the PQQ is the first stage of the tender. Further stages (ITT and Demo), along with their award criteria, will be announced to qualified bidders in due course.
Conditions of participation2
  • Economic & financial standing

    As per PQQ-Q questions

  • Technical & professional ability

    As per PQQ-T questions

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
1 May 2025, 12:33 BST
Last source update
14 Jan 2026, 13:17 GMT
Award evaluation window
Submission end – 15 Sept 2026
Authority reference
Prj_7089
FTS notice number
2026/S 000-002977
Latest notice
Tender notice (UK4)
Classification (CPV)
Communications control systemData management servicesData servicesDatabase software packageDatabase systemsDatabase-management systemElectricityElectricity, heating, solar and nuclear energyElectronic data management (EDM)Energy and related services
+8 moreEnergy-efficiency consultancy servicesEnergy-management services
Delivery area
South East (UKJ)
Official registry OCID
ocds-h6vhtk-050b50 Find a Tender
How it runs

Southern Water Services Limited (SWS) will conduct this procurement under the Competitive Flexible Procedure, as defined in the Procurement Act 2023. This approach enables a streamlined and adaptable process designed to ensure compliance while promoting fair competition and market engagement. The procurement will follow a three-stage process.

Tenderers will be required to complete a Pre-Qualification Questionnaire (PQQ), which sets out Southern Water’s standard mandatory requirements for tendering relating to (but not limited to) Tenderers’ legal and financial capacity, as well as their basic capability to deliver the contract.

The PQQ establishes the minimum Conditions of Participation. There is an additional scored technical section within the PQQ. The PQQ envelope clearly identifies any questions that may result in exclusion from the process. SWS will take a maximum of five top-scoring Tenderers through to the next stage of the process.

The Invitation to Tender (ITT) will be the second stage of the procurement process. It will consist of Technical and Commercial envelopes. Details of the ITT, including the questions, evaluation criteria, and the weightings of the envelopes, will be published to the qualified Tenderers at the start of the ITT stage.

The top two scoring Tenderers from the ITT stage will be invited to a two-step Demo stage. Details of this stage, including the demo tasks, will also be published at the start of the ITT stage to all Tenderers that qualify for the ITT stage.

The entire procurement process will be conducted electronically via Southern Water’s e-sourcing platform, Jaggaer:

southernwater.ukp.app.jaggaer.com ↗

Tenderers must be registered on:

  • Jaggaer e-sourcing portal
  • Central Digital Platform, as required under the Procurement Act 2023

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
13 Feb 2026, 16:00 GMT
Clarification deadline
30 Jan 2026, 16:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The procurement documents are available for unrestricted and full direct access, free of charge, at

southernwater.ukp.app.jaggaer.com ↗

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

southernwater.ukp.app.jaggaer.com ↗

Tenders or requests to participate must be submitted to the above-mentioned address

If you are interested in bidding for this tender, please be aware that you will need to have registered on the central digital platform before you will be able to bid. This will require you to complete some information and then you will be provided with a unique identifier. For more information on how to register, please follow the below link:

www.gov.uk/government/publicati… ↗

Timeline

1 May 2025 → 28 Sept 2026 · 7 dates
  1. Planning notice published
    1 May 2025, 12:33 BST
  2. Market engagement
    30 May 2025, 23:59 BST

    We’ve started the pre-market engagement process via our internal market analysis work.

    Suppliers interested in this opportunity can engage with SWS via the email provided. Initial Teams meeting to discuss SWS’ requirements in more details can be organised on request.

    Information from the pre-market engagement process will be used to design the tender strategy and timescales.

  3. Tender notice published280 days ago
    14 Jan 2026, 10:27 GMT
  4. Clarification questions by264 days ago
    30 Jan 2026, 16:00 GMT
  5. Submission deadline250 days ago
    13 Feb 2026, 16:00 GMT
  6. Award decision expected by35 days ago
    15 Sept 2026, 23:59 BST
  7. Contract starts23 days ago
    28 Sept 2026, 00:00 BST

Notice history

7 events · 3 releases on Find a Tender · since 1 May 2025
  1. Preliminary market engagement notice published
    1 May 2025, 12:33 BST
    UK2
  2. Tender notice published
    14 Jan 2026, 10:27 GMT
    UK4
  3. Published value updated
    14 Jan 2026, 10:27 GMT
  4. Status changed to active
    14 Jan 2026, 10:27 GMT
  5. Procurement method changed
    14 Jan 2026, 10:27 GMT
  6. Deadline published: 13 Feb 2026, 16:00 GMT
    14 Jan 2026, 10:27 GMT
  7. Tender notice published
    14 Jan 2026, 13:17 GMT
    UK4

Contracting authority & participating public bodies

Southern Water Services Limited

Contracting authorityPrivate utility GB-PPON: PBJQ-2231-ZRPG Southern Water, Southern House, Worthing, South East, BN13 3NXContact name, email, phone

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: The tender documentation will be published on the e-sourcing platform, Jaggaer: https://southernwater.ukp.app.jaggaer.com/ Further documentation uploads will follow the procedure outlined in the tender pack.

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender