Find a TenderAwarded
Published 29 Jan 2024, 10:58 GMT

Official UK procurement notice

Postal Services · UK public procurement notice

Official notice

Authority: NORTHUMBRIAN WATER LIMITED (Public body)·Consortium: 2 public authorities

ServicesNegotiated procedure with prior call for competition
Budget not disclosedValue not published
Submissions closed 13 Feb 2024awarded 31 Oct 2024
Contract term 5 yrsends 31 Oct 2029 · starts 1 Nov 2024

What is being bought

Published requirement description

NWL have awarded a contract to a service provider for the provision of postal services primarily for the post mailed by the Customer Department. The services to be provided include;

  • Economy Mailmark or Mailmark
  • 2 day unsorted
  • 3 day unsorted (where a 2 day unsorted service is not available)

NWL require a postal service primarily for business to customer post - bills and letters. We also require it as a means of communication with the company shareholders, and a way of sharing information with employees.

The timeliness of deliveries is critical to NWL as it affects the performance of our Customer Call Centres and impacts on cash flow. The NWL Customer Department currently issues

more than 4.5 million postings per year. There is a further small amount of spend through various departments issuing external mail.

The Customer Departments mail is dispatched from the following locations:

  • Northumbria House, Pity Me, Durham
  • NWL Bill Printers - Warrington (printing services currently under tender so this may change)

The remaining requirements issued via our Facilities Departments are dispatched from the following locations:

  • Northumbria House, Pity Me, Durham DH1
  • Leat House, Washington NE38

Suppliers must be a downstream access provider (DSA) and have a good track record of service in this service area, gained through service provided since the opening of the market from the 1st January 2006

The Contract start date will be the 1 November 2024

CPV: Postal services

The lotProcurement structure

single lot · no lot value published
Lot #1Volumes of items mailedAwarded 5 yrs

Volumes of items mailed

  • Detailed below are the approximate volumes of mail sent for each service from each of the posting locations. NWL require the collections to be as late as possible in the day.

Customer Department Requirements

Northumbria House

  • Daily Volumes 35, Annual Volumes 9,200, 2 day unsorted service, Monday to Friday, Collection times - Approx 4:00pm

NWL Bill Printers

  • Daily Volumes 14,538, Annual Volumes 3,780,000, Mailmark/Mailmark Economy, Monday to Friday, Collection times 5:30pm
  • Daily Volumes 34,375, Annual Volumes 550,000 (Annual Billing), Mailmark/Mailmark Economy, Monday to Friday 4 days per week from February to March, Collection times 5:30pm
  • Daily Volumes 557, Annual Volumes 145,000, 2 day unsorted, Monday to Friday, Collection times 5:30pm

Facilities Department

Northumbria House

  • Daily volumes 115, Annual volumes letter 30,000, 2 day unsorted, Monday to Friday, Collection times - Approx 4:00pm

Leat House, Washington

  • Daily volumes 12, Annual volumes letter 3,200, 2 day unsorted, Tuesday and Thursday, Collection times - Approx 1:00pm to 3.00pm

The majority of mail collected from the Customer Department are letters and are enclosed in C5 envelopes with a small number of DL envelopes also being used.

Mailsorted (Economy Mailmark) work is presented in trays to obtain the cheapest mailing rates available. We started using Economy Mailmark in November 2023, and this is currently

being trialled. We may revert to standard Mailmark if we find the service level is not what we need.

We require separate account numbers for each of the posting locations and where the Customer Department and Facilities Department mail from the same location we will require

two separate accounts.

The volumes for annual billing are in addition to the daily volumes.

From time to time it may be necessary to carry out ad hoc mailings at very short notice.

A small number of items (approximately 100 items per month) are currently mailed abroad we will therefore require an international mail account.

Contract period: 1 Nov 2024 – 31 Oct 2029 (5 yrs)
Delivery: North East
Extensions: The initial contract term will run from 01/11/2024 for three years to 31/10/2027. The option will be available to extend the Contract from a further two years to 31/10/2029. The total maximum duration of the Contract being five years.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Suitability

    Must be a registered downstream access provider

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
29 Jan 2024, 10:58 GMT
Last source update
1 Nov 2024, 07:54 GMT
Authority reference
NW2650
FTS notice number
2024/S 000-035406
Classification (CPV)
Postal services
Delivery area
North East (UKC)
Official registry OCID
ocds-h6vhtk-043549 Find a Tender
Contract terms summary

Please see the terms and conditions in the Procurement Documents

Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: Applicants are asked to note that this procurement process will be conduced electronically with all documents and communication being managed through the Northumbrian Water e-Sourcing Spend Management portal called 'Ariba'. Expressions of interest from this notice must be sent to the e-mail address [email protected] before the deadline date of the 13 February 2024 at 16:00hrs. Once expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request. This portal will contain all the tender documents associated with this procurement that are available at the time. An email link will also be provided to the email address you provide to access the portal. The deadline for return of the completed PQQ is the 19th February 2024 at 12noon. When sending expression of interest, applicants must provide the following information: 1) Full company name 2) Main contact details of the person who will be given access to the Ariba portal - Name, job title, E mail address and telephone number

How it was run

Official notice
Run through: SAP Ariba · Who buys & how to bid on SAP Ariba
Supplier login requiredLanguage: EN
Access & registration note: Free buyer-specific invitations
Submission deadline
13 Feb 2024, 16:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Deposits and guarantees

If the Dun and Bradstreet credit rating returns a rating of 'above average risk' or 'high risk', the contracting entity will request further financial information for review and a parent company guarantee may be required

Detailed submission instructions & authority contactsFrom official release

Timeline

13 Feb 2024 → 1 Nov 2024 · 4 dates
  1. Submission deadline
    13 Feb 2024, 16:00 GMT
  2. Bids must remain valid until
    31 Oct 2024, 23:59 GMT
  3. Contract starts
    1 Nov 2024
  4. Notice published
    1 Nov 2024, 07:54 GMT

Notice history

2 events · 2 releases on Find a Tender · since 1 Nov 2024
  1. Status changed to complete
    1 Nov 2024, 07:54 GMT
  2. Buyer details updated
    1 Nov 2024, 07:54 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Contracts signed 1latest 31 Oct 2024

1 further award records carry no date or value.

Contracts

  • Contract 035406-2024-1 · supplier not published

    Signed
    31 Oct 2024
    Value
    —
    Period
    … – 31 Oct 2029
    Status
    active

Contracting authority & participating public bodies

2 public bodies on the notice

NORTHUMBRIAN WATER GROUP LIMITED

Contracting authorityPublic bodyWater GB-COH: 02366703 · GB-COH: 366703 Northumbria House, DURHAM, North East, DH15FJContact name, email

Dispute resolution & review bodies

  • Northumbrian Water LtdReview body Durham
  • TBCReview body TBC

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria