PHW-DCO-62712 - REMINDER MESSAGING SERVICE

Procurement agent: Public Health Wales NHS Trust·On behalf of: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Below threshold - award under framework

Sectors: Postal and telecommunications services (64) Delivery: Wales (UKL)

Awarded value£19,277published award · exc. VAT

Awarded 20 Jul 2026

Awarded to IMImobile Europe Ltd (Healthcare Communications)

What is being bought

Published requirement description

Public Health Wales DESW department has a requirement for a patient reminder text solution utilising SMS to deliver communications to patients regarding upcoming appointments.

Procured via NHS Shared Business Services Patient/Citizen Communication, Engagement and Hybrid Mail Solutions SBS10521 framework agreement

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: Wales

64000000 Postal and telecommunications services

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - award under framework
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Call-off under a framework
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 24 Jul 2026, 09:08 BST
Last source update: 7 Aug 2026, 11:07 BST
Authority reference: PHW-DCO-62712
FTS notice number: 2026/S 000-075186
Latest notice: Contract details notice (UK7)
Delivery area: Wales (UKL)
Official registry OCID: ocds-h6vhtk-06d2a9 Find a Tender

Related procedures1

Call-off under framework Patient/Citizen Communication, Engagement & Hybrid Mail Solutions

Notice history

3 events · 2 releases on Find a Tender · since 24 Jul 2026

Contract award notice published
24 Jul 2026, 09:08 BST
UK6
Contract signature expected
6 Aug 2026, 23:59 BST
scheduled
Contract details notice published
7 Aug 2026, 11:07 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £19,2771 award exc. VAT

Contracts signed 1latest 21 Jul 2026

Awarded to	Value	Date	Status
IMImobile Europe Ltd (Healthcare Communications)6 Aug 2026 – 5 Aug 2027 · up to 6 Aug 2028Extensions: 1 x 12 month extension available	£19,277	20 Jul 2026	Awarded

Contracts

PHW-DCO-62712 - REMINDER MESSAGING SERVICE: 32128.56 · IMImobile Europe Ltd (Healthcare Communications)
Signed
21 Jul 2026
Value
£32,129
Period
1 Aug 2026 – 31 Jul 2027 · up to 31 Jul 2028 with extensions
Status
active
Extensions
1 x 12 month extension

Contracting authority & participating public bodies

3 public bodies on the notice

Public Health Wales NHS Trust

Procurement agentPublic authority - central governmentWelsh devolved regulations apply GB-NHS: RYT 2 Capital Quarter Tyndall Street, Cardiff, Wales, CF10 4BZContact name, email

Clients of the procurement agent

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)Beneficiary authority
NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust)Procuring entityProcurement LeadGB-NHS: RQF Cardiff, WalesContact name, email

Bidders & participating suppliers

1 commercial party on the notice

IMImobile Europe LtdAwarded supplierGB-PPON: PHMR-6478-DZDJ C/O Cisco, Park House, 16-18 Finsbury Circus,, London, London, EC2M 7EBContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender7 Aug 2026, 11:07 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender24 Jul 2026, 09:08 BST