← Back to search results

planningFind a Tender · planning

Philanthropy & Alumni Engagement CRM/RFI/PRO/2026

Buyer: THE OPEN UNIVERSITY →

BuyerTHE OPEN UNIVERSITY
Statusplanning
DeadlineNot published
ValueValue not published
Published1 May 2026

What is being bought

The Open University (OU) is requesting information regarding the provision of a modern, secure, cloud based Alumni and Philanthropy Customer Relationship Management (CRM) solution, together with associated implementation, support, and ongoing service capabilities. This is a Request for Information (RFI) as market research only and not a procurement exercise.

Categories

Software package and information systems 48000000Industry specific software package 48100000Educational software package 48190000Miscellaneous software package and computer systems 48900000

Lot details

Lot 1

No lot description published.

Statusplanning
Contract periodFrom 1 Aug 2027 to 31 Jul 2032

What is included

ItemCategoryQuantity
1Software package and information systems, Industry specific software package, Educational software package, Miscellaneous software package and computer systemsNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,488 of 6,836 with a bid count)1.7 average (2,927 of 6,836 with named award suppliers)Not published
Same buyer61 median · 1 average (1 of 6 with a bid count)1 average (2 of 6 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
Suppliers are invited to submit information to help the OU information on the market, potential suppliers and solutions. The RFI document pack is available via the OU In-Tend Procurement Portal https://in-tendhost.co.uk/openuniversity/aspx/Homeengagement15 May 2026scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0690a6
Latest release ID040698-2026
Latest release timestampFri May 01 2026 15:20:40 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanning
Procurement methodNot published
Procurement method detailsNot published
Main procurement categorygoods
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
1 May 2026planning040698-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "040698-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-05-01T16:20:40+01:00",
  "ocid": "ocds-h6vhtk-0690a6",
  "buyer": {
    "id": "GB-CHC-RC000391",
    "name": "THE OPEN UNIVERSITY"
  },
  "tender": {
    "id": "OUPA11460",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "description": null,
        "contractPeriod": {
          "endDate": "2032-07-31T23:59:59+01:00",
          "startDate": "2027-08-01T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "48100000",
            "scheme": "CPV",
            "description": "Industry specific software package"
          },
          {
            "id": "48190000",
            "scheme": "CPV",
            "description": "Educational software package"
          },
          {
            "id": "48900000",
            "scheme": "CPV",
            "description": "Miscellaneous software package and computer systems"
          }
        ]
      }
    ],
    "title": "Philanthropy & Alumni Engagement CRM/RFI/PRO/2026",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Open University (OU) is requesting information regarding the provision of a modern, secure, cloud based Alumni and Philanthropy Customer Relationship Management (CRM) solution, together with associated implementation, support, and ongoing service capabilities. This is a Request for Information (RFI) as market research only and not a procurement exercise.",
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-CHC-RC000391",
      "name": "THE OPEN UNIVERSITY",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ12",
        "country": "GB",
        "locality": "Milton Keynes",
        "postalCode": "MK7 6AA",
        "countryName": "United Kingdom",
        "streetAddress": "Walton Hall"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "RC000391",
        "scheme": "GB-CHC"
      },
      "contactPoint": {
        "email": "finance-tenders@open.ac.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "040698-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/040698-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-05-01T16:20:40+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-05-15T23:59:59+01:00",
        "description": "Suppliers are invited to submit information to help the OU information on the market, potential suppliers and solutions. The RFI document pack is available via the OU In-Tend Procurement Portal https://in-tendhost.co.uk/openuniversity/aspx/Home"
      }
    ]
  },
  "initiationType": "tender"
}
Complete JSON history (1 releases)
1 May 2026 · 040698-2026 · planning
{
  "id": "040698-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-05-01T16:20:40+01:00",
  "ocid": "ocds-h6vhtk-0690a6",
  "buyer": {
    "id": "GB-CHC-RC000391",
    "name": "THE OPEN UNIVERSITY"
  },
  "tender": {
    "id": "OUPA11460",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "description": null,
        "contractPeriod": {
          "endDate": "2032-07-31T23:59:59+01:00",
          "startDate": "2027-08-01T00:00:00+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "48100000",
            "scheme": "CPV",
            "description": "Industry specific software package"
          },
          {
            "id": "48190000",
            "scheme": "CPV",
            "description": "Educational software package"
          },
          {
            "id": "48900000",
            "scheme": "CPV",
            "description": "Miscellaneous software package and computer systems"
          }
        ]
      }
    ],
    "title": "Philanthropy & Alumni Engagement CRM/RFI/PRO/2026",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Open University (OU) is requesting information regarding the provision of a modern, secure, cloud based Alumni and Philanthropy Customer Relationship Management (CRM) solution, together with associated implementation, support, and ongoing service capabilities. This is a Request for Information (RFI) as market research only and not a procurement exercise.",
    "mainProcurementCategory": "goods"
  },
  "parties": [
    {
      "id": "GB-CHC-RC000391",
      "name": "THE OPEN UNIVERSITY",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ12",
        "country": "GB",
        "locality": "Milton Keynes",
        "postalCode": "MK7 6AA",
        "countryName": "United Kingdom",
        "streetAddress": "Walton Hall"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "RC000391",
        "scheme": "GB-CHC"
      },
      "contactPoint": {
        "email": "finance-tenders@open.ac.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "040698-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/040698-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-05-01T16:20:40+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-05-15T23:59:59+01:00",
        "description": "Suppliers are invited to submit information to help the OU information on the market, potential suppliers and solutions. The RFI document pack is available via the OU In-Tend Procurement Portal https://in-tendhost.co.uk/openuniversity/aspx/Home"
      }
    ]
  },
  "initiationType": "tender"
}