Official UK procurement notice
Patient Catering Management and Electronic Meal Ordering System
Authority: The Newcastle Upon Tyne Hospitals NHS Foundation Trust (Central government)
Sectors: Hotel, restaurant and retail trade services (55)IT Services & Software (72) Delivery: North East (UKC2)
Published estimate£260,000≈ £52k / year · £312,000 inc. VAT24% above final estimate
Submissions closed 12 May 2025awarded 5 Aug 2025
Awarded to Synbiotix Solutions Ltd2 awards
Contract term 5 yrsends 31 Jul 2030 · up to 31 Jul 2032 with extensions · starts 1 Aug 2025
What is being bought
Published requirement descriptionImplementation of a Patient Catering Management and Electronic Meal Ordering System
CPV: Catering services · Catering services for other enterprises or other institutions · IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£260,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published sub-criteria (2)
- Quality: 80%
- Cost: 20%
Published award criteria (2)
- Quality: See ITT Document 3 Includes 10% social value
- Cost: See Annex 4
What this means for your bid
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 15 Apr 2025, 16:36 BST
- Last source update
- 18 Aug 2025, 09:19 BST
- Award evaluation window
- Submission end – 31 Jul 2025
- Authority reference
C353602- FTS notice number
2025/S 000-015357- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-050383Find a Tender
How it was run
Official noticeRun through: Atamis (Health Family) · Who buys & how to bid on Atamis
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
- Submission deadline
- 12 May 2025, 12:00 BST
- Clarification deadline
- 12 May 2025, 11:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Detailed submission instructions & authority contactsFrom official release
Timeline
15 Apr 2025 → 18 Aug 2025 · 8 dates- Tender notice published15 Apr 2025, 16:36 BST
- Clarification questions by12 May 2025, 11:59 BST
- Submission deadline12 May 2025, 12:00 BST
- Award decision expected by31 Jul 2025, 23:59 BST
- Contract starts1 Aug 2025, 00:00 BST
- Assessment summaries sent5 Aug 2025, 00:00 BST
- Standstill ends14 Aug 2025, 23:59 BST
- Latest notice published18 Aug 2025, 09:19 BST
Notice history
5 events · 3 releases on Find a Tender · since 15 Apr 2025- Tender notice published15 Apr 2025, 16:36 BSTUK4
- Contract award notice published5 Aug 2025, 14:53 BSTUK6
- Status changed to complete5 Aug 2025, 14:53 BST
- Contract details notice published18 Aug 2025, 09:19 BSTUK7
- Contract signature expected18 Aug 2025, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 2
Awarded value £322,3111 contract exc. VAT · 1 repeated publication of the same award counted once
Bids received 33 from SMEs
Contracts signed 1latest 18 Aug 2025
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Synbiotix Solutions LtdSME19 Aug 2025 – 18 Aug 2030 · up to 18 Aug 2032Extensions: 2 x 12 months | £322,311same award published again · counted once | 5 Aug 2025standstill to 14 Aug 2025 | Standstill |
| Synbiotix Solutions LtdSME | £322,311 † | — | Awarded |
Contracts
Patient Catering Management and Electronic Meal Ordering System · Synbiotix Solutions LtdSME
- Signed
- 18 Aug 2025
- Value
- £322,311
- Period
- 19 Aug 2025 – 18 Aug 2030 · up to 18 Aug 2032 with extensions
- Status
- active
- Extensions
- 2 x 12 months
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 3 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Synbiotix Solutions LimitedAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender