Find a TenderAwardedContract details notice

Published 23 May 2025, 13:27 BST

Official UK procurement notice

Parking Enforcement & Operations 2025

Authority: London Borough of Sutton (Local council)

ServicesOpen procedureAbove thresholdSME suitable

Sectors: Transport & Passenger Services (60)Supporting and auxiliary transport services; travel agencies services (63)Community & Cultural Services (98) Delivery: London (UKI63)

Published estimate£25,000,000≈ £5.0m / year · £30,000,000 inc. VAT · 1 value update

Submissions closed 4 Aug 2025awarded 9 Oct 2025

Awarded to Saba Park Services UK Limited

Contract term 5 yrsends 30 Sept 2031 · up to 30 Sept 2036 with extensions · starts 1 Oct 2026

What is being bought

Published requirement description

The London Borough of Sutton (Sutton Council) is seeking expressions of interest from suitably qualified organisations for the provision of a Parking Enforcement & Operations service.

The main objectives of this contract are to ensure:

Compliance with the parking regulations to facilitate the free flow of traffic in accordance with traffic management principles and requirements.
Equity in the use of the limited space available for on street parking by providing a visible on-street enforcement presence and carrying out enforcement against contraventions as and when they occur
Orderly management of off-street parking spaces within the Council surface and Multi-storey car parks in accordance with the Off Street Parking Places Orders.
Technology systems are in place to assist the management of enforcement and permit processing and improve the customer experience

The contract will be for a period of five (5) years, commencing on 1st October 2026, with the option to extend the contract for a further five (5) years, at the sole discretion of Sutton Council.

CPV: Car park services · Parking enforcement services · Parking services · Transport services (excl. Waste transport)

The lotProcurement structure

single lot · value published

Lot #1AwardedRenewal 5 yrsSMEPublished value£25,000,000

Contract period: 1 Oct 2026 – 30 Sept 2031 (5 yrs) · up to 30 Sept 2036 with extensionsValue: £25,000,000 exc. VAT · £30,000,000 inc. VAT

Delivery: LondonEligibility: SME eligible

Extensions: There is an option to extend the contract for a period of five years beyond the contract end date of 30/9/26. The contract may be extended if the contact performance has been satisfactory and the service requirements continue to meet the objectives of the London Borough of Sutton.

60000000 Transport services (excl. Waste transport)63712400 Parking services 98351100 Car park services 98351110 Parking enforcement services

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored

Quality: 60%Price: 40%

Published award criteria (2)

Price
Quality: The quality (including social value) sub criteria is as follows Mobilisation Plan 15% (9 out of 60%) Deployment 15% (9 out of 60%) Technology Platform - Enforcement 15% (9 out of 60%) Technology Platform - Permits 15% (9 out of 60%) Cash Collection, Counting & Banking 15% (9 out of 60%) Car Park Management 15% (9 out of 60%) Social Value and Innovation 10% (6 out of 60%) These sub-criteria include further sub criteria that is set out in the Supplier Guidance that is available with the tender documents and also available on the electronic questionnaire available via the London Tender Portal.

What this means for your bid

Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record

Procedure method: Open procedure
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Procurement category: Services
Notice status: Awarded
Procurement threshold: Above threshold (FTS publication)
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 23 May 2025, 13:27 BST
Last source update: 5 Aug 2026, 15:49 BST
Award evaluation window: Submission end – 16 Oct 2025
Authority reference: DN778105
FTS notice number: 2025/S 000-038171
Latest notice: Contract details notice (UK7)
Classification (CPV): Car park servicesParking enforcement servicesParking servicesTransport services (excl. Waste transport)
Delivery area: London (UKI63)
Official registry OCID: ocds-h6vhtk-052285 Find a Tender

How it was run

Official notice

Run through: London Tenders Portal

Supplier login requiredElectronic submission allowedLanguage: EN

Access & registration note: Free regional portal

Submission deadline: 4 Aug 2025, 12:00 BST
Clarification deadline: 28 Jul 2025, 23:59 BST
Submission channel: Official e-sourcing portal
Electronic submission: Allowed
Accepted languages: en

Detailed submission instructions & authority contactsFrom official release

Tenders must be submitted via the London Tender Portal (www.londontenders.org ↗) no later than the tender submission deadline which is 12 noon 4/8/2025.

Timeline

23 May 2025 → 1 Oct 2026 · 10 dates

Planning notice published
23 May 2025, 13:27 BST
Tender notice published
8 Jul 2025, 11:32 BST
Clarification questions by
28 Jul 2025, 23:59 BST
Submission deadline
4 Aug 2025, 12:00 BST
Next notice expected
15 Aug 2025, 23:59 BST
Award decision expected by369 days ago
16 Oct 2025, 23:59 BST
Assessment summaries sent362 days ago
24 Oct 2025, 00:00 BST
Standstill ends350 days ago
4 Nov 2025, 23:59 GMT
Latest notice published76 days ago
5 Aug 2026, 15:49 BST
Contract starts20 days ago
1 Oct 2026, 00:00 BST

Notice history

9 events · 4 releases on Find a Tender · since 23 May 2025

Pipeline notice published
23 May 2025, 13:27 BST
UK1
Tender notice published
8 Jul 2025, 11:32 BST
UK4
Published value updated to £25,000,000
8 Jul 2025, 11:32 BST
was £20,000,000
Status changed to active
8 Jul 2025, 11:32 BST
Deadline published: 4 Aug 2025, 12:00 BST
8 Jul 2025, 11:32 BST
Contract award notice published
24 Oct 2025, 17:26 BST
UK6
Status changed to complete
24 Oct 2025, 17:26 BST
Contract signature expected
6 Jan 2026, 23:59 GMT
scheduled
Contract details notice published
5 Aug 2026, 15:49 BST
UK7

Routine re-releases (4)

2025-05: 1 release · 23 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £25,000,0001 award exc. VAT

Bids received 51 from SMEs

Named bidders 5published on the award notice

Contracts signed 1latest 15 May 2026

Awarded to	Value	Date	Status
Saba Park Services UK Limited1 Oct 2026 – 30 Sept 2031 · up to 30 Sept 2036Extensions: There is an option to extend for 5 years, depending on the requirements of the London Borough of Sutton and the supplier's ability to continue to meet those requirements.	£25,000,000	9 Oct 2025	Awarded

Contracts

Parking Enforcement & Operations 2025 · Saba Park Services UK Limited
Signed
15 May 2026
Value
£25,000,000
Period
1 Oct 2026 – 30 Sept 2031 · up to 30 Sept 2036 with extensions
Status
active
Extensions
There is an option to extend for 5 years, depending on the requirements of the London Borough of Sutton and the supplier's ability to continue to meet those requirements.
12 agreed KPIs: Deployed Hours 1 · Deployed Hours 2 · CIvil Enforcement Officer training & vetting. …
- Deployed Hours 1, CEO hours deployed and projected deployment for the year Monthly hours deployed compared to baseline of 1/12th of annual deployed hours with explanation of any variances and actions being taken to ensure deployment for year meets agreed levels. This is one of the three KPIs which the authority regards as most material to performance of the contract obligations.
- Deployed Hours 2, CEO hours deployed by beat/area Monthly hours deployed by beat/area compared to annual deployment plan estimates with explanation of any variances and actions being taken to ensure deployment for year by beat/area agreed levels.
- CIvil Enforcement Officer training & vetting., CEOs are trained and vetted to the agreed standard, within 12 months of deployment and contract specific induction training undertaken before commencing deployment.
- Civil Enforcement Officer errors 1, Penalty Charge Notices (PCNs) cancelled as a result of CEO error including but not limited to pocket book note errors, input errors, not following agreed procedure, CEO misconduct and incorrect instruction by Supervisor. This is one of the three KPIs which the authority regards as most material to performance of the contract obligations.
- Civil Enforcement Officer errors 2, Following a CEO error being recorded a briefing with the CEO must take place to explain the error and provide any retraining.
- Enforcement Requests, Number of enforcement requests received and average deployment time.
- Cash Collection & Banking, Schedule of cash collection and banking as set out in the annual plan.
- Technology, Uptime of all technology employed on the contract. This is one of the three KPIs which the authority regards as most material to performance of the contract obligations.
- Car Park Management 1, Opening and closing times of multi storey car parks.
- Car Park Management 2, Car park cleanliness to be maintained.
- Suspensions, Suspension fulfilment (erecting suspensions, removing suspensions).
- Contract Management Reporting, Provision of Contract Management reports.

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
5final-stage tenders	1	0	—

Who bid

wonSABA PARK SERVICES UK LIMITED · East of England
did not winAPCOA PARKING (UK) LIMITED · Greater London
did not winCAPTAIN ZAIDI LTDSME · East of England
did not winEGIS PROJECTS UK LTD · Greater London
did not winMARSTON (HOLDINGS) LIMITED · West Midlands

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

London Borough of Sutton

Contracting authorityPublic authority - sub-central government GB-PPON: PJMC-1445-VCVG Civic Offices, St Nicholas Way, Sutton, London, SM1 1EAContact email

Bidders & participating suppliers

5 commercial parties on the notice · 1 awarded

APCOA PARKING (UK) LIMITEDBidder / tendererGB-COH: 02572947GB-PPON: PYBJ-3356-XHPL 2nd Floor, Belmont House, Uxbridge, London, UB8 1HE
CAPTAIN ZAIDI LTDBidder / tendererGB-COH: 12576805GB-PPON: PHHX-3432-RBVN 26 Marigold Drive, Bury St. Edmunds, East of England, IP28 8TL
EGIS PROJECTS UK LTDBidder / tendererGB-COH: 03226989GB-PPON: PQVL-3312-HYZJ 3 Valentine Place, London, London, SE1 8QH
MARSTON (HOLDINGS) LIMITEDBidder / tendererGB-COH: 04305487GB-PPON: PHZR-5319-ZRXR Rutland House 8th Floor, Birmingham, West Midlands, B3 2JR
SABA PARK SERVICES UK LIMITEDAwarded supplierGB-COH: 02362957GB-PPON: PXWB-2343-MCML Second Floor, Building 4, Hatters Lane, Croxley Park, Watford, East of England, WD18 8YFContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Signed contract contractSigned contractPDFThe contract is uploaded. We have removed commercially sensitive information, including Schedule 2: Charges and Payments and Schedule 12: Service Provider's Tender.

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender5 Aug 2026, 15:49 BST
Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender24 Oct 2025, 17:26 BST
Tender notice tenderTender noticeUK4Tender notice on Find a Tender8 Jul 2025, 11:32 BST
Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender23 May 2025, 13:27 BST