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active
Official procurement procedure

Out of Hours Call Centre

Call centre
UK
Published value
£1,568,000
Submission deadline 25 Jul 2022, 10:00 BST
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Optivo: "Out of Hours Call Centre". Published status: active. Published value: £1,568,000. 1 published lot. Recorded submission deadline: 25 Jul 2022, 10:00 BST. See the official notice for participation instructions.
Contracting AuthorityOptivoScope & CategoriesNot publishedSubmission Window
Closed
25 Jul 2022, 10:00 BST
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)£1,568,000
Bidder Intelligence · Authority Profile: Optivo
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Optivo. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
10Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 23 active published awards; 23 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityOptivo
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published22 Jun 2022, 16:14 BST
Last source update22 Jun 2022, 16:14 BST
Recurring procurementYes
ClassificationCall centre
Delivery area
UK
OCIDocds-h6vhtk-034969
What is being bought
Call Centre
What changed
From the official release history
  1. Published value updated to £1,568,000
    22 Jun 2022, 16:14 BST
  2. Status changed to active
    22 Jun 2022, 16:14 BST
  3. Official notice release published
    22 Jun 2022, 16:14 BST
  4. Submission deadline changed to 25 Jul 2022, 10:00 BST
    22 Jun 2022, 16:14 BST
  5. Buyer information updated
    22 Jun 2022, 16:14 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published valueNot published
    Contract for the provision incoming and outgoing out-of-hours emergency repairs call handling service for Optivo residents and key workers.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    22 Jun 2022, 16:14 BST
  2. Submission deadline
    25 Jul 2022, 10:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Optivo

Contracting authority GB-FTS-3704
View buyer profile
Documents (2)
Official links; attachments are not copied

  • economicSelectionCriteria

    tender
    economicSelectionCriteria

  • technicalSelectionCriteria

    tender
    technicalSelectionCriteria
Related procedures (0)
No data
No related procedures published