Zscaler Cloud Based Web Filtering
Zcscaler cloud based web filtering licenses 1. Subscription to business edition x3500 2. Annual Premium Support Services x1
Award criteria
Price (100%)
Buyer: NORTHUMBRIAN WATER LIMITED →
Participate on s1.ariba.com ↗External submission platform
Northumbrian Water Limited (NWL) seeks to appoint a partner/s to provide cyber security licensing and associated support services across a suite of critical security technologies used throughout the organisation. NWL is seeking the provision of licences either directly from the technology vendors or through an approved reseller NWL is looking to appoint partner/s who can support the organisation's current and future cyber security requirements over the next three years, with the option to extend the contract for a further three years. The contract has been split into the following Lots: Lot 1 - Zscaler Cloud-Based Web Filtering Licences & Support Lot 2 - Forticare Support Services for Fortinet Infrastructure Lot 3 - Mimecast Internet and Email Security / Firewall Licences & Support Lot 4 - Strumap Flushing Designer Licences & Support The scope of work to be undertaken by the successful bidders is anticipated to be as follows: Provide NWL with the required licences (directly or via an authorised reseller) to maintain the secure and compliant operation of the relevant platforms and services. Work collaboratively with NWL's Cyber Security and IT teams to ensure licences, service tiers, and contract arrangements meet business and operational requirements. Offer access to experienced resources capable of providing effective licence management, optimisation, best-practice guidance, and product expertise. Ensure seamless support arrangements, including access to updates, patches, and technical assistance aligned to the licensing model. Assist in maintaining a stable operational environment through timely renewal, lifecycle management, usage reporting, and escalation of issues where required. Provide clear, accurate, and auditable reporting relating to licences, consumption, support activity, and renewal cycles. Northumbrian Water Limited (NWL) seeks to appoint a partner/s to provide cyber security licensing and associated support services across a suite of critical security technologies used throughout the organisation. NWL is seeking the provision of licences either directly from the technology vendors or through an approved reseller NWL is looking to appoint partner/s who can support the organisation's current and future cyber security requirements over the next three years, with the option to extend the contract for a further three years. The contract has been split into the following Lots: Lot 1 - Zscaler Cloud-Based Web Filtering Licences & Support Lot 2 - Forticare Support Services for Fortinet Infrastructure Lot 3 - Mimecast Internet and Email Security / Firewall Licences & Support Lot 4 - Strumap Flushing Designer Licences & Support The scope of work to be undertaken by the successful bidders is anticipated to be as follows: Provide NWL with the required licences (directly or via an authorised reseller) to maintain the secure and compliant operation of the relevant platforms and services. Work collaboratively with NWL's Cyber Security and IT teams to ensure licences, service tiers, and contract arrangements meet business and operational requirements. Offer access to experienced resources capable of providing effective licence management, optimisation, best-practice guidance, and product expertise. Ensure seamless support arrangements, including access to updates, patches, and technical assistance aligned to the licensing model. Assist in maintaining a stable operational environment through timely renewal, lifecycle management, usage reporting, and escalation of issues where required. Provide clear, accurate, and auditable reporting relating to licences, consumption, support activity, and renewal cycles. Below is an overview of the core components for each Lot within this tendering exercise. Lot 1 - Zscaler Cloud Based Web Filtering Fx Product - Zscaler License type - Endpoint per user Quantity - 3500 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - Annual Premium Support Services Quantity - 1 Unit - Annual Length - 3 years - (option to extend for 3 years) Pricing Type - Lump sum Lot 2 - Foritcare Support Fx Product - FortiGate License Type - see xls spreadsheet in Ariba Lot 3 - Mimecast Internet and Email Security/Firewall Fx Product - Mimecast License Type - Mimecast S1 Quantity - 4000 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - DMARC Analyzer - T4 Quantity - 5 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - Add On - Secure Messaging (Per User) Quantity - 250 Unit - Each Length - 3 Years - (option to extend for 3 years) Pricing type - Unit price License Type - Advanced Support Quantity - 1 Unit - Annual Length - 3 Years - (option to extend for 3 years) Pricing type - Lump sum Lot 4 - Strumap Flushing Designer Licences and Support Fx Product - NPS Strumap Flushing Designer CRM: 103338 (Version 5.4.3.029) The details the start dates of our current contracts on the above lots are listed below Lot 1 - Zscaler Cloud Based Web Filtering Fx Contract start - 18/04/2026 Lot 2 - Lot 2 - Foritcare Support Fx Contract start- 23/06/2026 Lot 3 - Mimecast Internet and Email Security/Firewall Fx Contract start- 30/04/2026 Lot 4 - Strumap Flushing Designer Licences and Support Fx Contract start - 1/06/2026 Please note existing licences across the four Lots expire on different dates; therefore, NWL requires all new agreements to be co‑terminous with a unified contract end date of 22/06/2029, with an option to extend to 22/06/2032. Bidders must ensure that any additional months required to align contract end dates are reflected within their pricing. The requirement in months for each lot are as follows : Lot 1 - 38 months Lot 2 - 36 months Lot 3 - 38 months Lot 4 - 37 months
UKC2, GB · UKH14, GB · UKH3, GB · UKC2, GB · UKH14, GB · UKH3, GB · UKC2, GB · UKH14, GB · UKH3, GB · UKC2, GB · UKH14, GB · UKH3, GB
Zcscaler cloud based web filtering licenses 1. Subscription to business edition x3500 2. Annual Premium Support Services x1
Award criteria
Price (100%)
FortiGate - license type pending
Award criteria
Price (100%)
Mimecast 1. Mimecast S1 x4000 2. DMARC Analyzer - T4 x5 3. Add On - Secure Messaging (Per User) x250 4. Advanced Support x1
Award criteria
Price (100%)
NPS Strumap Flushing Designer CRM: 103338 version 5.4.3.029
Award criteria
Price (100%)
| Item | Category | Quantity |
|---|---|---|
| NW3071 - Lot 1 | License management software package, Software support services | Not published |
| NW3071 - Lot 2 | License management software package, Software support services | Not published |
| NW3071 - Lot 3 | License management software package, Software support services | Not published |
| NW3071 - Lot 4 | License management software package, Software support services | Not published |
Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is License management software package (48218000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 48 | 3,091 | 1 median · 5.9 average (1,007 of 3,091 with a bid count) | 1.5 average (1,125 of 3,091 with named award suppliers) | Not published |
| Same buyer | 3 | Not published | Not published | Not published |
| Delivery region: UKC2 | 13 | 2 median · 2.8 average (4 of 13 with a bid count) | 1 average (4 of 13 with named award suppliers) | Not published |
| Similar published value (0.5×–2×) | 234 | 3 median · 3 average (1 of 234 with a bid count) | 1 average (1 of 234 with named award suppliers) | Not published |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-06479f |
|---|---|
| Latest release ID | 010274-2026 |
| Latest release timestamp | Thu Feb 05 2026 09:45:38 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | https://www.find-tender.service.gov.uk/Notice/010274-2026 |
| Tender status | active |
| Procurement method | open |
| Procurement method details | Competitive flexible procedure |
| Main procurement category | services |
| Above threshold | Yes |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | 2026-03-09T12:00:00Z |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | 2026-03-13T23:59:59Z |
| Submission method details | Applicants are asked to note that this procurement process will be conduced electronically with all documents and communication being managed through the Northumbrian Water e-Sourcing Spend Management portal called 'Ariba' (https://s1.ariba.com). Expressions of interest from this notice must be sent to the e-mail address alfie.owen@nwl.co.uk before the deadline date of the 2nd of March 2026 at 12:00hrs. Once expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request. This portal will contain all the tender documents associated with this procurement that are available at the time. An email link will also be provided to the email address you provide to access the portal. The deadline for return of the completed Tenders is the 9th of March 2026 at 12noon. When sending expression of interest, applicants must provide the following information: 1) Full company name 2) Main contact details of the person who will be given access to the Ariba portal - Name, job title, E mail address and telephone number. |
| Submission languages | en |
| Electronic catalogue policy | Not published |
| Total tender value | £1,200,000 |
| Tender lots in source | 4 |
| Tender items in source | 4 |
| Tender documents in source | 4 |
| Awards in latest release | 0 |
| Contracts in latest release | 0 |
| Parties in latest release | 1 |
| Date | Event | Reference |
|---|---|---|
| 5 Feb 2026 | tender | 010274-2026 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
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"procedure": {
"features": "Stage 1: Invitation to Participate\nThis stage begins with the issuing of a Tender Notice.\nStage 2: Conditions of Participation & Invitation to Submit Initial Tenders\nSuppliers who have expressed interest will be invited to complete a Conditions of Participation questionnaire and submit their tenders.\nAll tenders must be submitted in line with the Procurement Timetable and instructions contained in this document and any supplementary information provided.\nAfter the tender deadline, NWL will assess all submissions using the process and award criteria outlined in the Tender Notice and this document. This assessment will identify the supplier(s) successful in each Lot.\nNWL will also consider whether any supplier (or associated entities relied upon to meet participation conditions) is an excluded or excludable supplier under the Act. If a supplier is excludable solely due to an associated supplier or subcontractor, NWL will notify them and provide a reasonable opportunity to replace that entity.\nIf NWL subsequently disregards a tender due to exclusion, or an associated entity is replaced, NWL will notify the Procurement Review Unit (PRU) within 30 days.\nNWL will identify the most advantageous tender in line with the stated methodology and disregard any tender from suppliers not meeting the Conditions of Participation.\nFollowing this assessment, NWL will provide an assessment summary to all suppliers who submitted a tender including:\n•\twhether they have been awarded the contract,\n•\tan explanation of how their tender was assessed against the award criteria, and\n•\tinformation about the most advantageous tender where this differs from their own.\nA Contract Award Notice will then be published on the Central Digital Platform to commence the mandatory standstill period.\nOnce the standstill period concludes, NWL will enter the preferred supplier stage with the selected supplier.\nStage 3: Preferred Supplier Stage\nThe highest scoring supplier will be invited to engage with NWL to finalise the draft contract terms, within the limitations of the Act.\nThis stage concludes with NWL entering into the contract with the preferred supplier."
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"description": "Northumbrian Water Limited (NWL) seeks to appoint a partner/s to provide cyber security licensing and associated support services across a suite of critical security technologies used throughout the organisation. NWL is seeking the provision of licences either directly from the technology vendors or through an approved reseller\nNWL is looking to appoint partner/s who can support the organisation's current and future cyber security requirements over the next three years, with the option to extend the contract for a further three years.\nThe contract has been split into the following Lots:\nLot 1 - Zscaler Cloud-Based Web Filtering Licences & Support\nLot 2 - Forticare Support Services for Fortinet Infrastructure\nLot 3 - Mimecast Internet and Email Security / Firewall Licences & Support\nLot 4 - Strumap Flushing Designer Licences & Support\nThe scope of work to be undertaken by the successful bidders is anticipated to be as follows:\nProvide NWL with the required licences (directly or via an authorised reseller) to maintain the secure and compliant operation of the relevant platforms and services.\nWork collaboratively with NWL's Cyber Security and IT teams to ensure licences, service tiers, and contract arrangements meet business and operational requirements.\nOffer access to experienced resources capable of providing effective licence management, optimisation, best-practice guidance, and product expertise.\nEnsure seamless support arrangements, including access to updates, patches, and technical assistance aligned to the licensing model.\nAssist in maintaining a stable operational environment through timely renewal, lifecycle management, usage reporting, and escalation of issues where required.\nProvide clear, accurate, and auditable reporting relating to licences, consumption, support activity, and renewal cycles.\nNorthumbrian Water Limited (NWL) seeks to appoint a partner/s to provide cyber security licensing and associated support services across a suite of critical security technologies used throughout the organisation. NWL is seeking the provision of licences either directly from the technology vendors or through an approved reseller\nNWL is looking to appoint partner/s who can support the organisation's current and future cyber security requirements over the next three years, with the option to extend the contract for a further three years.\nThe contract has been split into the following Lots:\nLot 1 - Zscaler Cloud-Based Web Filtering Licences & Support\nLot 2 - Forticare Support Services for Fortinet Infrastructure\nLot 3 - Mimecast Internet and Email Security / Firewall Licences & Support\nLot 4 - Strumap Flushing Designer Licences & Support\nThe scope of work to be undertaken by the successful bidders is anticipated to be as follows:\nProvide NWL with the required licences (directly or via an authorised reseller) to maintain the secure and compliant operation of the relevant platforms and services.\nWork collaboratively with NWL's Cyber Security and IT teams to ensure licences, service tiers, and contract arrangements meet business and operational requirements.\nOffer access to experienced resources capable of providing effective licence management, optimisation, best-practice guidance, and product expertise.\nEnsure seamless support arrangements, including access to updates, patches, and technical assistance aligned to the licensing model.\nAssist in maintaining a stable operational environment through timely renewal, lifecycle management, usage reporting, and escalation of issues where required.\nProvide clear, accurate, and auditable reporting relating to licences, consumption, support activity, and renewal cycles.\nBelow is an overview of the core components for each Lot within this tendering exercise.\nLot 1 - Zscaler Cloud Based Web Filtering Fx\nProduct - Zscaler\nLicense type - Endpoint per user\nQuantity - 3500\nUnit - Each\nLength - 3 Years - (option to extend for 3 years)\nPricing type - Unit price\nLicense Type - Annual Premium Support Services\nQuantity - 1\nUnit - Annual\nLength - 3 years - (option to extend for 3 years)\nPricing Type - Lump sum\nLot 2 - Foritcare Support Fx\nProduct - FortiGate\nLicense Type - see xls spreadsheet in Ariba\nLot 3 - Mimecast Internet and Email Security/Firewall Fx\nProduct - Mimecast\nLicense Type - Mimecast S1\nQuantity - 4000\nUnit - Each\nLength - 3 Years - (option to extend for 3 years)\nPricing type - Unit price\nLicense Type - DMARC Analyzer - T4\nQuantity - 5\nUnit - Each\nLength - 3 Years - (option to extend for 3 years)\nPricing type - Unit price\nLicense Type - Add On - Secure Messaging (Per User)\nQuantity - 250\nUnit - Each\nLength - 3 Years - (option to extend for 3 years)\nPricing type - Unit price\nLicense Type - Advanced Support\nQuantity - 1\nUnit - Annual\nLength - 3 Years - (option to extend for 3 years)\nPricing type - Lump sum\nLot 4 - Strumap Flushing Designer Licences and Support Fx\nProduct - NPS Strumap Flushing Designer CRM: 103338 (Version 5.4.3.029)\nThe details the start dates of our current contracts on the above lots are listed below \nLot 1 - Zscaler Cloud Based Web Filtering Fx\nContract start - 18/04/2026\nLot 2 - Lot 2 - Foritcare Support Fx\nContract start- 23/06/2026\nLot 3 - Mimecast Internet and Email Security/Firewall Fx\nContract start- 30/04/2026\nLot 4 - Strumap Flushing Designer Licences and Support Fx\nContract start - 1/06/2026\nPlease note existing licences across the four Lots expire on different dates; therefore, NWL requires all new agreements to be co‑terminous with a unified contract end date of 22/06/2029, with an option to extend to 22/06/2032. \nBidders must ensure that any additional months required to align contract end dates are reflected within their pricing. The requirement in months for each lot are as follows :\nLot 1 - 38 months\nLot 2 - 36 months\nLot 3 - 38 months\nLot 4 - 37 months",
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"additionalIdentifiers": [
{
"id": "PRLG-5541-VHHG",
"scheme": "GB-PPON"
}
]
}
],
"language": "en",
"initiationType": "tender"
}{
"id": "010274-2026",
"tag": [
"tender"
],
"date": "2026-02-05T09:45:38Z",
"ocid": "ocds-h6vhtk-06479f",
"buyer": {
"id": "GB-COH-02366703",
"name": "NORTHUMBRIAN WATER LIMITED"
},
"tender": {
"id": "NW3071",
"lots": [
{
"id": "NW3071 - Lot 1",
"title": "Zscaler Cloud Based Web Filtering",
"value": {
"amount": 450000,
"currency": "GBP",
"amountGross": 540000
},
"status": "active",
"options": {
"description": "NWL are seeking to award contracts for 3 years with an option to extend for 3 years."
},
"renewal": {
"description": "Initial term 3 years with an option to extend for a further 3 years (maximum contract length 6 years in total)."
},
"hasOptions": true,
"hasRenewal": true,
"description": "Zcscaler cloud based web filtering licenses \n1. Subscription to business edition x3500\n2. Annual Premium Support Services x1",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 100,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-06-22T23:59:59+01:00",
"startDate": "2026-04-18T00:00:00+01:00",
"maxExtentDate": "2032-06-22T23:59:59+01:00"
}
},
{
"id": "NW3071 - Lot 2",
"title": "Forticare support",
"value": {
"amount": 258000,
"currency": "GBP",
"amountGross": 309600
},
"status": "active",
"options": {
"description": "NWL are seeking to award contracts for 3 years with an option to extend for 3 years."
},
"renewal": {
"description": "Initial term 3 years with an option to extend for a further 3 years (maximum contract length 6 years in total)."
},
"hasOptions": true,
"hasRenewal": true,
"description": "FortiGate - license type pending",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 100,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-06-22T23:59:59+01:00",
"startDate": "2026-06-23T00:00:00+01:00",
"maxExtentDate": "2032-06-22T23:59:59+01:00"
}
},
{
"id": "NW3071 - Lot 3",
"title": "Mimecast Internet and Email Security/Firewall",
"value": {
"amount": 228000,
"currency": "GBP",
"amountGross": 273600
},
"status": "active",
"options": {
"description": "NWL are seeking to award contracts for 3 years with an option to extend for 3 years."
},
"renewal": {
"description": "."
},
"hasOptions": true,
"hasRenewal": true,
"description": "Mimecast\n1. Mimecast S1 x4000\n2. DMARC Analyzer - T4 x5\n3. Add On - Secure Messaging (Per User) x250\n4. Advanced Support x1",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 100,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-06-22T23:59:59+01:00",
"startDate": "2026-04-29T00:00:00+01:00",
"maxExtentDate": "2032-06-22T23:59:59+01:00"
}
},
{
"id": "NW3071 - Lot 4",
"title": "Strumap Flushing Designer Licences and Support",
"value": {
"amount": 264000,
"currency": "GBP",
"amountGross": 316800
},
"status": "active",
"options": {
"description": "NWL are seeking to award contracts for 3 years with an option to extend for 3 years."
},
"renewal": {
"description": "."
},
"hasOptions": true,
"hasRenewal": true,
"description": "NPS Strumap Flushing Designer CRM: 103338 \nversion 5.4.3.029",
"suitability": {
"sme": true
},
"awardCriteria": {
"criteria": [
{
"name": "Price",
"type": "price",
"numbers": [
{
"number": 100,
"weight": "percentageExact"
}
]
}
]
},
"contractPeriod": {
"endDate": "2029-06-22T23:59:59+01:00",
"startDate": "2026-05-31T00:00:00+01:00",
"maxExtentDate": "2032-06-22T23:59:59+01:00"
}
}
],
"items": [
{
"id": "NW3071 - Lot 1",
"relatedLot": "NW3071 - Lot 1",
"deliveryAddresses": [
{
"region": "UKC2",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH14",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH3",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "48218000",
"scheme": "CPV",
"description": "License management software package"
},
{
"id": "72261000",
"scheme": "CPV",
"description": "Software support services"
}
]
},
{
"id": "NW3071 - Lot 2",
"relatedLot": "NW3071 - Lot 2",
"deliveryAddresses": [
{
"region": "UKC2",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH14",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH3",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "48218000",
"scheme": "CPV",
"description": "License management software package"
},
{
"id": "72261000",
"scheme": "CPV",
"description": "Software support services"
}
]
},
{
"id": "NW3071 - Lot 3",
"relatedLot": "NW3071 - Lot 3",
"deliveryAddresses": [
{
"region": "UKC2",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH14",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH3",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "48218000",
"scheme": "CPV",
"description": "License management software package"
},
{
"id": "72261000",
"scheme": "CPV",
"description": "Software support services"
}
]
},
{
"id": "NW3071 - Lot 4",
"relatedLot": "NW3071 - Lot 4",
"deliveryAddresses": [
{
"region": "UKC2",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH14",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH3",
"country": "GB",
"countryName": "United Kingdom"
}
],
"additionalClassifications": [
{
"id": "48218000",
"scheme": "CPV",
"description": "License management software package"
},
{
"id": "72261000",
"scheme": "CPV",
"description": "Software support services"
}
]
}
],
"title": "NW3071 - Various Licences",
"value": {
"amount": 1200000,
"currency": "GBP",
"amountGross": 1440000
},
"status": "active",
"documents": [
{
"id": "conflictOfInterest",
"description": "Not published",
"documentType": "conflictOfInterest"
},
{
"id": "L-1",
"url": "https://s1.ariba.com",
"documentType": "technicalSpecifications"
},
{
"id": "L-2",
"url": "https://s1.ariba.com",
"documentType": "biddingDocuments"
},
{
"id": "010274-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/010274-2026",
"format": "text/html",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"datePublished": "2026-02-05T09:45:38Z"
}
],
"procedure": {
"features": "Stage 1: Invitation to Participate\nThis stage begins with the issuing of a Tender Notice.\nStage 2: Conditions of Participation & Invitation to Submit Initial Tenders\nSuppliers who have expressed interest will be invited to complete a Conditions of Participation questionnaire and submit their tenders.\nAll tenders must be submitted in line with the Procurement Timetable and instructions contained in this document and any supplementary information provided.\nAfter the tender deadline, NWL will assess all submissions using the process and award criteria outlined in the Tender Notice and this document. This assessment will identify the supplier(s) successful in each Lot.\nNWL will also consider whether any supplier (or associated entities relied upon to meet participation conditions) is an excluded or excludable supplier under the Act. If a supplier is excludable solely due to an associated supplier or subcontractor, NWL will notify them and provide a reasonable opportunity to replace that entity.\nIf NWL subsequently disregards a tender due to exclusion, or an associated entity is replaced, NWL will notify the Procurement Review Unit (PRU) within 30 days.\nNWL will identify the most advantageous tender in line with the stated methodology and disregard any tender from suppliers not meeting the Conditions of Participation.\nFollowing this assessment, NWL will provide an assessment summary to all suppliers who submitted a tender including:\n•\twhether they have been awarded the contract,\n•\tan explanation of how their tender was assessed against the award criteria, and\n•\tinformation about the most advantageous tender where this differs from their own.\nA Contract Award Notice will then be published on the Central Digital Platform to commence the mandatory standstill period.\nOnce the standstill period concludes, NWL will enter the preferred supplier stage with the selected supplier.\nStage 3: Preferred Supplier Stage\nThe highest scoring supplier will be invited to engage with NWL to finalise the draft contract terms, within the limitations of the Act.\nThis stage concludes with NWL entering into the contract with the preferred supplier."
},
"legalBasis": {
"id": "2023/54",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
"scheme": "UKPGA"
},
"awardPeriod": {
"endDate": "2026-03-13T23:59:59Z"
},
"description": "Northumbrian Water Limited (NWL) seeks to appoint a partner/s to provide cyber security licensing and associated support services across a suite of critical security technologies used throughout the organisation. NWL is seeking the provision of licences either directly from the technology vendors or through an approved reseller\nNWL is looking to appoint partner/s who can support the organisation's current and future cyber security requirements over the next three years, with the option to extend the contract for a further three years.\nThe contract has been split into the following Lots:\nLot 1 - Zscaler Cloud-Based Web Filtering Licences & Support\nLot 2 - Forticare Support Services for Fortinet Infrastructure\nLot 3 - Mimecast Internet and Email Security / Firewall Licences & Support\nLot 4 - Strumap Flushing Designer Licences & Support\nThe scope of work to be undertaken by the successful bidders is anticipated to be as follows:\nProvide NWL with the required licences (directly or via an authorised reseller) to maintain the secure and compliant operation of the relevant platforms and services.\nWork collaboratively with NWL's Cyber Security and IT teams to ensure licences, service tiers, and contract arrangements meet business and operational requirements.\nOffer access to experienced resources capable of providing effective licence management, optimisation, best-practice guidance, and product expertise.\nEnsure seamless support arrangements, including access to updates, patches, and technical assistance aligned to the licensing model.\nAssist in maintaining a stable operational environment through timely renewal, lifecycle management, usage reporting, and escalation of issues where required.\nProvide clear, accurate, and auditable reporting relating to licences, consumption, support activity, and renewal cycles.\nNorthumbrian Water Limited (NWL) seeks to appoint a partner/s to provide cyber security licensing and associated support services across a suite of critical security technologies used throughout the organisation. NWL is seeking the provision of licences either directly from the technology vendors or through an approved reseller\nNWL is looking to appoint partner/s who can support the organisation's current and future cyber security requirements over the next three years, with the option to extend the contract for a further three years.\nThe contract has been split into the following Lots:\nLot 1 - Zscaler Cloud-Based Web Filtering Licences & Support\nLot 2 - Forticare Support Services for Fortinet Infrastructure\nLot 3 - Mimecast Internet and Email Security / Firewall Licences & Support\nLot 4 - Strumap Flushing Designer Licences & Support\nThe scope of work to be undertaken by the successful bidders is anticipated to be as follows:\nProvide NWL with the required licences (directly or via an authorised reseller) to maintain the secure and compliant operation of the relevant platforms and services.\nWork collaboratively with NWL's Cyber Security and IT teams to ensure licences, service tiers, and contract arrangements meet business and operational requirements.\nOffer access to experienced resources capable of providing effective licence management, optimisation, best-practice guidance, and product expertise.\nEnsure seamless support arrangements, including access to updates, patches, and technical assistance aligned to the licensing model.\nAssist in maintaining a stable operational environment through timely renewal, lifecycle management, usage reporting, and escalation of issues where required.\nProvide clear, accurate, and auditable reporting relating to licences, consumption, support activity, and renewal cycles.\nBelow is an overview of the core components for each Lot within this tendering exercise.\nLot 1 - Zscaler Cloud Based Web Filtering Fx\nProduct - Zscaler\nLicense type - Endpoint per user\nQuantity - 3500\nUnit - Each\nLength - 3 Years - (option to extend for 3 years)\nPricing type - Unit price\nLicense Type - Annual Premium Support Services\nQuantity - 1\nUnit - Annual\nLength - 3 years - (option to extend for 3 years)\nPricing Type - Lump sum\nLot 2 - Foritcare Support Fx\nProduct - FortiGate\nLicense Type - see xls spreadsheet in Ariba\nLot 3 - Mimecast Internet and Email Security/Firewall Fx\nProduct - Mimecast\nLicense Type - Mimecast S1\nQuantity - 4000\nUnit - Each\nLength - 3 Years - (option to extend for 3 years)\nPricing type - Unit price\nLicense Type - DMARC Analyzer - T4\nQuantity - 5\nUnit - Each\nLength - 3 Years - (option to extend for 3 years)\nPricing type - Unit price\nLicense Type - Add On - Secure Messaging (Per User)\nQuantity - 250\nUnit - Each\nLength - 3 Years - (option to extend for 3 years)\nPricing type - Unit price\nLicense Type - Advanced Support\nQuantity - 1\nUnit - Annual\nLength - 3 Years - (option to extend for 3 years)\nPricing type - Lump sum\nLot 4 - Strumap Flushing Designer Licences and Support Fx\nProduct - NPS Strumap Flushing Designer CRM: 103338 (Version 5.4.3.029)\nThe details the start dates of our current contracts on the above lots are listed below \nLot 1 - Zscaler Cloud Based Web Filtering Fx\nContract start - 18/04/2026\nLot 2 - Lot 2 - Foritcare Support Fx\nContract start- 23/06/2026\nLot 3 - Mimecast Internet and Email Security/Firewall Fx\nContract start- 30/04/2026\nLot 4 - Strumap Flushing Designer Licences and Support Fx\nContract start - 1/06/2026\nPlease note existing licences across the four Lots expire on different dates; therefore, NWL requires all new agreements to be co‑terminous with a unified contract end date of 22/06/2029, with an option to extend to 22/06/2032. \nBidders must ensure that any additional months required to align contract end dates are reflected within their pricing. The requirement in months for each lot are as follows :\nLot 1 - 38 months\nLot 2 - 36 months\nLot 3 - 38 months\nLot 4 - 37 months",
"tenderPeriod": {
"endDate": "2026-03-09T12:00:00Z"
},
"contractTerms": {
"financialTerms": "45 days."
},
"specialRegime": [
"utilities"
],
"aboveThreshold": true,
"submissionTerms": {
"languages": [
"en"
],
"electronicSubmissionPolicy": "allowed"
},
"procurementMethod": "open",
"mainProcurementCategory": "services",
"submissionMethodDetails": "Applicants are asked to note that this procurement process will be conduced electronically with all documents and communication being managed through the Northumbrian Water e-Sourcing Spend Management portal called 'Ariba' (https://s1.ariba.com).\nExpressions of interest from this notice must be sent to the e-mail address alfie.owen@nwl.co.uk before the deadline date of the 2nd of March 2026 at 12:00hrs.\nOnce expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request. This portal will contain all the tender documents associated with this procurement that are available at the time.\nAn email link will also be provided to the email address you provide to access the portal.\nThe deadline for return of the completed Tenders is the 9th of March 2026 at 12noon.\nWhen sending expression of interest, applicants must provide the following information: 1) Full company name 2) Main contact details of the person who will be given access to the Ariba portal - Name, job title, E mail address and telephone number.",
"procurementMethodDetails": "Competitive flexible procedure"
},
"parties": [
{
"id": "GB-COH-02366703",
"name": "NORTHUMBRIAN WATER LIMITED",
"roles": [
"buyer"
],
"address": {
"region": "UKC14",
"country": "GB",
"locality": "Pity Me",
"postalCode": "DH1 5FJ",
"countryName": "United Kingdom",
"streetAddress": "Northumbria House"
},
"details": {
"classifications": [
{
"id": "privateUtility",
"scheme": "UK_CA_TYPE",
"description": "Private utility"
}
]
},
"identifier": {
"id": "02366703",
"scheme": "GB-COH"
},
"contactPoint": {
"name": "Alfie Owen",
"email": "alfie.owen@nwl.co.uk"
},
"additionalIdentifiers": [
{
"id": "PRLG-5541-VHHG",
"scheme": "GB-PPON"
}
]
}
],
"language": "en",
"initiationType": "tender"
}