Official UK procurement notice
(NU/1808) Supply of a Survey Platform
Authority: Newcastle University (Education)
What is being bought
Published requirement descriptionNewcastle University is looking for a secure, customisable easy to use survey platform to
collect and analyse data provided by our colleagues, contingent colleagues and
postgraduate students across all Faculties. Data could be gathered through a quick pulse
survey or as part of a comprehensive listening strategy with a view to generating actionable
insights and identifying opportunities for impact.
Newcastle University has in the region of 28,000 students and 6,000 staff. The University
requires a licence for approximately 6,500 stakeholders who may use the survey platform as
end users. To date various licence agreements have been in place across the University for a
range of survey platform providers for use across research, academic and cross-cutting
requirements. The lack of consistency in terms of features and capability of these platforms
has led to challenges when conducting data gathering exercises across target audiences.
Therefore, the University is clear that the need to administer well-designed surveys exceeds
the scale and capability of existing provision.
The University’s ambition is to provide a positive survey experience for all colleagues and
students, enabled by a platform which includes powerful analytics, reporting tools and
technical support when needed.
The scope of this tender is for the supply and support of a survey platform to be used by all
members of the University, including those located in our Branch Campuses in Malaysia and
Singapore.
Please note that tenders are only invited from bidders who have an existing off the
shelf solution, deployed in an educational institutions of comparable size and scale (as
detailed in the ITT documentation). We will not consider bespoke solutions.
The contract is expected to commence in January 2023 ready to ‘go-live’ in March 2023, but
for purposes of licensing will run for an initial 12 months from the go-live date, ending March
2024. If the performance of the successful tenderer fulfils the expectations of the University
during the initial 12-month contract period, then a further 12-month contract may be awarded
to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month
contract may then also be awarded on the same basis, to run from March 2024 to March
2025.
Expressions of interest in this project can be made by registering via the University
etendering portal at: procontract.duenorth.com/Advert/Index ↗
The contract reference is NU/1808.
The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST.
CPV: Survey services
The lotProcurement structure
single lot · no lot value publishedLot #1Newcastle University is looking for a secure, customisable easy to use survey platform…Renewal
Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact.
Newcastle University has in the region of 28,000 students and 6,000 staff. The University requires a licence for approximately 6,500 stakeholders who may use the survey platform as end users. To date various licence agreements have been in place across the University for a range of survey platform providers for use across research, academic and cross-cutting requirements. The lack of consistency in terms of features and capability of these platforms has led to challenges when conducting data gathering exercises across target audiences. Therefore, the University is clear that the need to administer well-designed surveys exceeds the scale and capability of existing provision.
The University’s ambition is to provide a positive survey experience for all colleagues and students, enabled by a platform which includes powerful analytics, reporting tools and technical support when needed.
The scope of this tender is for the supply and support of a survey platform to be used by all members of the University, including those located in our Branch Campuses in Malaysia and Singapore.
Please note that tenders are only invited from bidders who have an existing off the
shelf solution, deployed in an educational institutions of comparable size and scale (as detailed in the ITT documentation). We will not consider bespoke solutions.
The contract is expected to commence in January 2023 ready to ‘go-live’ in March 2023, but for purposes of licensing will run for an initial 12 months from the go-live date, ending March 2024. If the performance of the successful tenderer fulfils the expectations of the University during the initial 12-month contract period, then a further 12-month contract may be awarded to run from March 2023 until March 2024, subject to mutual agreement. A final 12-month contract may then also be awarded on the same basis, to run from March 2024 to March 2025.
Expressions of interest in this project can be made by registering via the University
etendering portal at: procontract.due-north.com/Advert/Index ↗
The contract reference is NU/1808.
The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST. Additional information: Expressions of interest in this project can be made by registering via the University
etendering portal at: procontract.due-north.com/Advert/Index ↗
The contract reference is NU/1808.
The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 26 Aug 2022, 11:11 BST
- Last source update
- 7 Dec 2022, 11:58 GMT
- Award evaluation window
- 12 Dec 2022 – …
- Authority reference
DN630256- FTS notice number
2022/S 000-034611- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-036343Find a Tender
- Review procedure
The University will incorporate a standstill period at the point information on the award of the
contract is communicated to tenderers. That notification will provide full information on the
award decision. The standstill period, which will be for a minimum of 10 calendar days,
provides time for unsuccessful tenderers to challenge the award decision before the
contract is entered into.
The Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who
have been harmed or are at risk of harm by a breach of the rules to take action in the High
Court (England, Wales and Northern Ireland) within 30 days of knowledge or constructive
knowledge of breach.
Publisher note: To restate, interest is only invited from parties who have an existing off the shelf solution, deployed in institutions/organisation as described above. We will NOT consider bespoke solutions. Only those applicants who can evidence meeting our high level objectives, will be subsequently invited to discuss further. The contract reference is NU/1808. The deadline for expressing an interest is 26.09.2022 at 14:00 BST To do so, please email Dave Anderson at [email protected] including evidence of how your solution meets our high level objectives.
How it was run
Official notice- Submission deadline
- 19 Dec 2022, 14:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 12 Dec 2022, 14:30 GMT
Timeline
17 Oct 2022 → 19 Dec 2022 · 4 dates- Next notice expected17 Oct 2022, 00:00 BST
- Notice published7 Dec 2022, 11:58 GMT
- Bids opened12 Dec 2022, 14:30 GMT
- Submission deadline19 Dec 2022, 14:00 GMT
Notice history
4 events · 3 releases on Find a Tender · since 11 Nov 2022- Status changed to active11 Nov 2022, 16:45 GMT
- Procurement method changed11 Nov 2022, 16:45 GMT
- Deadline published: 12 Dec 2022, 14:00 GMT11 Nov 2022, 16:45 GMT
- Deadline moved to 19 Dec 2022, 14:00 GMT7 Dec 2022, 11:58 GMT+7 days · was 12 Dec 2022, 14:00 GMT
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextShort description · II.1.4 | Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact… | Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact… | |
| — | TextDescription of the Procurement · II.2.4 | Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact… | Newcastle University is looking for a secure, customisable easy to use survey platform to collect and analyse data provided by our colleagues, contingent colleagues and postgraduate students across all Faculties. Data could be gathered through a quick pulse survey or as part of a comprehensive listening strategy with a view to generating actionable insights and identifying opportunities for impact… | |
| — | TextAdditional information · II.2.14 | Expressions of interest in this project can be made by registering via the University etendering portal at: https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091 The contract reference is NU/1808. The deadline for expressing an interest is Thursday 8th December 2022 at 16:00 BST. | Expressions of interest in this project can be made by registering via the University etendering portal at: https://procontract.duenorth.com/Advert/Index?advertId=04769952-ff60-ed11-811b-9f38301b3091 The contract reference is NU/1808. The deadline for expressing an interest is Thursday 15th December 2022 at 16:00 BST. | |
| — | DeadlineTime limit for receipt of tenders or requests to participate · IV.2.2 | 12 Dec 2022 | 19 Dec 2022 | +7 d |
| — | Bid openingConditions for opening of tenders · IV.2.7 | 12 Dec 2022 | 19 Dec 2022 | +7 d |
1 amendment published without a description.
Contracting authority & participating public bodies
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.