Official UK procurement notice
NHS Notify Print and Fulfilment Services (Lot 1 - High Volume Business as Usual (BAU) and campaign print and fulfilment requirements)
Authority: NHS England (Central government)
Sectors: Business Services & Consultancy (79) Delivery: South East (UKJ13)
Awarded value£200,000,000published award · exc. VAT
Awarded 22 May 2026
Awarded to XEROX UK LIMITED
What is being bought
Published requirement descriptionLot 1: High volume business as usual (BAU) and campaigns print and fulfilment activity. Scope of the contract covers printed letters and postal mail for standard letters on behalf of the NHS and health authorities, sending communications such as, but not limited to invitations for vaccinations, cancer screening, vaccination appointment booking, secondary care bookings, and invitations to trials.
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Award under framework
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Call-off under a framework
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 26 May 2026, 17:15 BST
- Last source update
- 17 Aug 2026, 11:51 BST
- Authority reference
C443081- FTS notice number
2026/S 000-078053- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06a4d6Find a Tender
Related procedures1
- Call-off under framework NHS Notify Printed Communications and Related Services
How it was run
Official notice- Submission deadline
- —
Timeline
6 Jun 2026 → 17 Aug 2026 · 2 dates- Standstill ends132 days ago6 Jun 2026, 23:59 BST
- Notice published61 days ago17 Aug 2026, 11:51 BST
Notice history
4 events · 3 releases on Find a Tender · since 26 May 2026- Contract award notice published26 May 2026, 17:15 BSTUK6
- Contract signature expected8 Jun 2026, 23:59 BSTscheduled
- Contract details notice published14 Jul 2026, 15:02 BSTUK7
- Contract details notice published17 Aug 2026, 11:51 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £200,000,0001 award exc. VAT
Contracts signed 1latest 16 Jun 2026
| Awarded to | Value | Date | Status |
|---|---|---|---|
| XEROX UK LIMITEDNHS Notify Print and Fulfilment Services (Lot 1: High volume business as usual)8 Jun 2026 – 7 Jun 2028 | £200,000,000 | 22 May 2026 | Awarded |
Contracts
NHS Notify Print and Fulfilment Services (Lot 1: High volume business as usual) · XEROX UK LIMITED
- Signed
- 16 Jun 2026
- Value
- £200,000,000
- Period
- 16 Jun 2026 – 7 Jun 2028
- Status
- active
- Change Add copy of redacted contract.
3 agreed KPIs: KPI 1 · KPI 2 · KPI 3
- KPI 1, The print Supplier will send the correct lettertext, letter, inserts, envelope, and all associated materials and digital comms which form part of the mail pack, in the correct format, to the correct Cohort specified by the Buyer.
- KPI 2, When required by the Buyer, the print Supplier will create a sample using the correct specification, which requires subsequent approval by the Buyer to validate the specifications have been met.
- KPI 3, The print Supplier will log all incidents and problems relating to Datafiles via a ServiceNow tickets within 2 working hours of the incident or problem being identified and provide updates on the path to ticket resolution every 2 working hours.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Xerox (UK) LtdAwarded supplier
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Signed contract Redacted contract.
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender