Find a Tender
complete
Official procurement procedure
NHS Highland GP Desktop and Server support
Computer support and consultancy services
Data network support services
Hardware consultancy services
+5 more
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: NHS Highland: "NHS Highland GP Desktop and Server support". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | NHS Highland | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: NHS Highland
Market Analytics
Derived from OCDS awards & bid statistics
Published history for NHS Highland. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Competition Density
4.1Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 95 active published awards; 79 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityNHS Highland | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published13 Dec 2024, 10:50 GMT | Last source update13 Dec 2024, 10:50 GMT | Recurring procurementNot published |
ClassificationComputer support and consultancy services, Data network support services, Hardware consultancy services, Helpdesk and support services, IT services: consulting, software development, Internet and support, Software support services | ||
Delivery area | ||
OCIDocds-h6vhtk-04c7cb | ||
What is being bought
NHS Highland Health Board wish to award a contract to one supplier to provide IT support services for the following.
1. IT Support services including Helpdesk, to general medical practices in NHS Highland
2. Server hardware maintenance services for NHS Highland Health Board (Non GP Sector).
The contract will run for an eight year term with the option to terminate at end of years one, five, six and seven.
What changed
From the official release history
- Status changed to complete
13 Dec 2024, 10:50 GMT - Official notice release published
13 Dec 2024, 10:50 GMT - Buyer information updated
13 Dec 2024, 10:50 GMT
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcancelledPublished valueNot publishedNHS Highland Health Board wish to award a contract to one supplier to provide IT support services for the following. General Medical Practices’ services. IT services are required for desktop, server and network support co-ordinated through a helpdesk to meet the requirements of a service level agreement. The supplier will be required to provide pro-active technical advice to NHS Highland regarding technical infrastructure and issues arising from use of the infrastructure and general medical practices’ clinical systems. The helpdesk services should include the ability to act as a single helpdesk point for any computer issue including those not supported by this contract. Other orderable services: - Provision of a service to securely collect and dispose of IT equipment - Provision of desktop installation services - Provision of data verification services - Provision of warehousing and delivery services Managed Sector (Non GP) Services. Server Maintenance for NHS Highland’s server estate (including handling warranty calls). Helpdesk cover for the logging of calls associated with the NHS Highland server estate. Optional items – Managed Sector (Non GP) Services. - Provision of out of hours cover to the NHS Highland server estate - Provision of an on-demand helpdesk service to complement the existing in house helpdesk system. - Provision of an on-demand desktop installation service to complement the existing in house provision. - Provision of an on-demand 1st/2nd line support service to complement the existing in house provision.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
13 Dec 2024, 10:50 GMT - Award active
Not published · Not published - Contract active
Signed 1 Nov 2019, 00:00 GMT · £1,756,400
Commercial outcome and competition
Awards Microtech Group Ltd Not published · Not published · active |
Contracts Contract £1,756,400 · signed 1 Nov 2019, 00:00 GMT · active |
Bid statistics bids: 6 (lot 1) electronicBids: 6 (lot 1) foreignBidsFromEU: 0 (lot 1) foreignBidsFromNonEU: 6 (lot 1) smeBids: 0 (lot 1) |
Buyer and organisations in this procedure
NHS Highland
Contracting authority GB-FTS-6642Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published