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Published 7 May 2024, 18:19 BST

Official UK procurement notice

Newlon Housing Trust - Repairs and Voids Contract

Official notice

Authority: Newlon Housing Trust (Housing)

3 lotsWorksCompetitive dialogueSME suitableMax 1 lot per supplier
Published estimate£150,000,000total for 3 lots
Submissions closed 10 Jun 2024awarded 29 Jul 2025
Awarded to MNM Property Services Ltd, T Gilmartin Ltd2 awards

What is being bought3 lots · detail below

Published requirement description

Newlon Housing Trust has awarded its Repairs and Empty Homes Contract, covering 9,464 homes across Camden, Enfield, Hackney, Haringey, Havering, Islington, Newham, Redbridge, Tower Hamlets and Waltham Forest.

The contract, let under the JCT Measured Term Contract 2016 for an initial 5 years with the option of a further 5, includes responsive repairs (24/7) and works to empty properties, with the option to add planned works at a later stage.

Following a Competitive Dialogue procedure, the contracts have been awarded as follows:

Lot 1 (4,543 properties): Gilmartins

Lot 2 (4,921 properties): MNM Property Services Limited

CPV: Asbestos removal services · Bathrooms construction work · Building completion work · Building installation work · Cladding works · Construction work · Decoration work · Electrical installation work · Floor and wall covering work · Installation of doors and windows and related components · Installation of fitted kitchens · Joinery and carpentry installation work · +9 more

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£300,000,000 together) · win at most 1 of them · same evaluation weights on every lot
Lot #1Newlon Housing Trust - Repairs and Voids Contract - Patch 1Awarded LondonPublished value£75,000,000

Newlon Housing Trust has awarded its Repairs and Empty Homes Contract – Lot 1, covering 4,543 properties across Barking & Dagenham, Camden, Enfield, Epping Forest, Haringey, Havering, Newham, Redbridge, Tower Hamlets, Waltham Forest and Wealden.

The procurement was undertaken through a three-stage Competitive Dialogue process in accordance with the Public Contracts Regulations 2015, using the JCT Measured Term Contract 2016 (MTC 2016). The contract is for an initial period of five years with the option to extend for a further five years.

The scope includes responsive repairs (24/7) and works to empty homes to bring them to a lettable standard, with the option to include planned works and component replacements in future.

The contract for Lot 1 has been awarded to Gilmartins. Additional information: Prospective bidders noted that TUPE applied to the contract and were advised to seek their own independent advice.

Participants could apply for all or any of Lots 1 to 3. Newlon reserved the right to make a decision on the final lot structure at any stage of the process. Lot 3 was collapsed prior to ISDS stage, and only lots 1 and 2 were progressed.

Delivery: London · London
Extensions: There is an option to extend the contract for a further 5 years. There is the option to include Planned Works. There is an option to look at various commercial models. Bidders noted that Lots 1 and 2 could not be awarded to the same supplier, and if following the process, the same supplier is successful for both lot 1 and lot 2 they will be asked to choose their preferred lot and step aside on the second lot, which will be awarded to the supplier in second place. Dependent on the decision made, Newlon reserved the right to be able to issue work across lot 1 and lot 2 to the supplier in the alternative lot should they desire.Second stage: up to 6 candidates invited to tenderVariant bids: not allowed
Lot #2Newlon Housing Trust - Repairs and Voids Contract - Patch 2Awarded UK, LondonPublished value£75,000,000

Newlon Housing Trust has awarded its Repairs and Empty Homes Contract – Lot 2, covering 4,921 properties across Hackney, Haringey and Islington.

The procurement was undertaken through a three-stage Competitive Dialogue process in accordance with the Public Contracts Regulations 2015, using the JCT Measured Term Contract 2016 (MTC 2016). The contract is for an initial period of five years with the option to extend for a further five years.

The scope includes responsive repairs (24/7) and works to empty homes to bring them to a lettable standard, with the option to include planned works and component replacements in future.

The contract for Lot 2 has been awarded to MNM Property Services Limited. Additional information: Prospective bidders noted that TUPE applied to the contract and were advised to seek their own independent advice.

Participants could apply for all or any of Lots 1 to 3. Newlon reserved the right to make a decision on the final lot structure at any stage of the process. Lot 3 was collapsed prior to ISDS stage, and only lots 1 and 2 were progressed.

Delivery: UK, London · London
Extensions: There is an option to extend the contract for a further 5 years. There is the option to include Planned Works. There is an option to look at various commercial models. Bidders noted that Lots 1 and 2 could not be awarded to the same supplier, if, following the process, the same supplier is successful for both lot 1 and lot 2 they will be asked to choose their preferred lot and step aside on the second lot, which will be awarded to the supplier in second place. Dependent on the decision made, Newlon reserve the right to be able to issue work across lot 1 and lot 2 to the supplier in the alternative lot should they desire.Second stage: up to 6 candidates invited to tenderVariant bids: not allowed
Lot #3Newlon Housing Trust - Repairs and Voids Contract - All stock LondonPublished value£150,000,000

Work under this lot will cover the entire housing stock - lot 1 and lot 2 combined, consisting of 9464 properties across Barking & Dagenham, Camden, Enfield, Epping Forest, Hackney, Haringey, Havering, Islington, Newham, Redbridge, Tower Hamlets, Waltham Forest and Wealdon DC, carrying out repairs and voids work with the option to include planned works.

Newlon is following a three-stage Competitive Dialogue procurement process in accordance with the Public Contract Regulations 2015. Under the first stage of the process, prospective bidders are required to complete a Selection Questionnaire and its associated appendices. Following evaluation of submitted SQ's, Newlon anticipates shortlisting six bidders (per lot) to be Invited to Submit Detailed Solutions under the second stage of the process. Following evaluation of received ISDS submissions, Newlon anticipates shortlisting three Tenderers (per lot) to be invited to participate in Competitive Dialogue and submit Final Tenders. Following evaluation of Final Tenders, depending on the lot decision made at ISDS stage, Newlon intends to award the contract to two single contractors for Lots 1 & 2 as separate contracts or Lot 3 to a single contractor as a single contract Additional information: Prospective bidders should note that TUPE will apply to the contract; prospective bidders are advised to seek their own independent advice about the implications of TUPE.

Participants can apply for all or any of Lots 1 to 3. Newlon anticipate making the final decision on the lot structure at ISDS stage, but reserve the right to make this decision at any stage of the process.

Delivery: London · London
Extensions: There is an option to extend the contract for a further 5 years. There is the option to include Planned Works. There is an option to look at various commercial models.Second stage: up to 6 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
Conditions of participation1
  • Suitability

    As detailed in the procurement and tender documents

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive dialogue
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Works
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
7 May 2024, 18:19 BST
Last source update
9 Dec 2025, 08:06 GMT
Authority reference
ECH1279
FTS notice number
2025/S 000-080856
Classification (CPV)
Asbestos removal servicesBathrooms construction workBuilding completion workBuilding installation workCladding worksConstruction workDecoration workElectrical installation workFloor and wall covering workInstallation of doors and windows and related components
+11 moreInstallation of fitted kitchensJoinery and carpentry installation work
Delivery area
UKLondon (UKI)
Official registry OCID
ocds-h6vhtk-0457ba Find a Tender
Contract terms
Performance terms

As detailed in the procurement and tender documents

Publisher note: Newlon reserved the right to cancel the procurement and not to proceed with the contract at any stage of the procurement process. Newlon also reserved the right not to award the contract. Neither Newlon nor any person on whose behalf this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for the contract.

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
10 Jun 2024, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

10 Jun 2024 → 9 Dec 2025 · 2 dates
  1. Submission deadline
    10 Jun 2024, 12:00 BST
  2. Notice published317 days ago
    9 Dec 2025, 08:06 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    9 Dec 2025, 08:06 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £150,000,0002 contracts exc. VAT
Bids received 2412 from SMEs
Contracts signed 2latest 29 Jul 2025
Awarded toValueDateStatus
Lot 1 · Newlon Housing Trust - Repairs and Voids Contract - Patch 11 award
MNM Property Services LtdSMESubcontracting: declared£75,000,000 †—Awarded
Lot 2 · Newlon Housing Trust - Repairs and Voids Contract - Patch 21 award
T Gilmartin LtdLot No: 2- Newlon Housing Trust- Repairs and Voids ContractSubcontracting: declared£75,000,000 †—Awarded

Contracts

  • Newlon Housing Trust - Repairs and Voids Contract · MNM Property Services LtdSME

    Signed
    29 Jul 2025
    Value
    £75,000,000
    Status
    active
  • Lot No: 2- Newlon Housing Trust- Repairs and Voids Contract · T Gilmartin Ltd

    Signed
    29 Jul 2025
    Value
    £75,000,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Newlon Housing Trust - Repairs and Voids Contract - Patch 112bids · 12 electronic · 12 from abroad6——
2 · Newlon Housing Trust - Repairs and Voids Contract - Patch 212bids · 12 electronic · 12 from abroad6——

Contracting authority & participating public bodies

Newlon Housing Trust

Contracting authorityHousingBody governed by public lawHousing and community amenities Newlon House, 4 Daneland Walk, Hale Village, London, UK, N17 9FEContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Cabinet OfficeReview contact point London
  • High Court of England and WalesMediation bodyReview body London

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria