New Mobilising System

{
  "id": "013764-2024",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2024-04-29T15:16:33+01:00",
  "ocid": "ocds-h6vhtk-042c7d",
  "buyer": {
    "id": "GB-FTS-2672",
    "name": "Scottish Fire and Rescue Service"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000748371"
    }
  ],
  "awards": [
    {
      "id": "013764-2024-T5A-007-2324-1",
      "status": "unsuccessful",
      "relatedLots": [
        "1"
      ],
      "statusDetails": "unsuccessful"
    }
  ],
  "tender": {
    "id": "T5A-007-2324",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "SFRS reserves the right to procure additional services throughout the duration of the contract in line with the contractor rates submitted as part of the tender submissions."
        },
        "hasOptions": true,
        "description": "SFRS are a national organisation delivering front-line services locally from three strategically positioned hubs, or Service Delivery Areas (SDA) based in the North, West and East of Scotland.\nSFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives.\nThe scope of the New Mobilising System will include for the following as a minimum:\n-\tFacilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources.\n-\tProvide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations.\n-\tProvide management information and reporting systems, and call recording and storage systems for control operator activity.\n-\tAnalysis, review and re-engineering of business processes, teams and data supported by the new technology.\n-\tDesign and delivery of a staff training programme for operators, users, and those who interact with the system.\n-\tProvision of 999 telephony",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "35710000",
            "scheme": "CPV",
            "description": "Command, control, communication and computer systems"
          },
          {
            "id": "35711000",
            "scheme": "CPV",
            "description": "Command, control, communication systems"
          },
          {
            "id": "42961000",
            "scheme": "CPV",
            "description": "Command and control system"
          }
        ]
      }
    ],
    "title": "New Mobilising System",
    "status": "unsuccessful",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives.\nThe scope of the New Mobilising System will include for the following as a minimum:\n-\tFacilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources.\n-\tProvide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations.\n-\tProvide management information and reporting systems, and call recording and storage systems for control operator activity.\n-\tAnalysis, review and re-engineering of business processes, teams and data supported by the new technology.\n-\tDesign and delivery of a staff training programme for operators, users, and those who interact with the system.\n-\tProvision of 999 telephony",
    "reviewDetails": "The Scottish Fire and Rescue Service (SFRS) must, by notice in writing as soon as possible after the decision has been made, inform all tenderers and candidates of its decision to award the contract, conclude the framework agreement or establish a dynamic purchasing system. The SFRS will incorporate a minimum 10 calendar day standstill at the point information on the contract award is communicated to tenderers. The SFRS is obliged to comply with the regulations and any eligible economic operator can bring an action in the Court of Session where as a consequence of a breach by the SFRS, they suffer or risk suffering loss or damage. The bringing of court proceedings during the standstill period means that the SFRS must not enter into the contract, conclude the framework agreement or establish the dynamic purchasing system unless the proceedings are determined, discontinued or disposed of: or the court, by interim order, brings to an end the prohibition. The bringing of court proceedings after the standstill period has elapsed and the remedies that are available to the courts are detailed in the Regulations.",
    "classification": {
      "id": "72222300",
      "scheme": "CPV",
      "description": "Information technology services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-2672",
      "name": "Scottish Fire and Rescue Service",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM",
        "locality": "Cambuslang",
        "postalCode": "G72 7NA",
        "countryName": "United Kingdom",
        "streetAddress": "Headquarters, Westburn Drive"
      },
      "details": {
        "url": "http://firescotland.gov.uk",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA19543",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "03",
            "scheme": "COFOG",
            "description": "Public order and safety"
          }
        ]
      },
      "identifier": {
        "legalName": "Scottish Fire and Rescue Service"
      },
      "contactPoint": {
        "email": "Stephen.McDonagh@firescotland.gov.uk"
      }
    },
    {
      "id": "GB-FTS-102316",
      "name": "Court of Session",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Edinburgh",
        "postalCode": "EH1 1 RQ",
        "countryName": "United Kingdom",
        "streetAddress": "Parliament House, Parliament Sqaure"
      },
      "identifier": {
        "legalName": "Court of Session"
      },
      "contactPoint": {
        "telephone": "+44 1312252585"
      }
    }
  ],
  "language": "en",
  "description": "This contract provision is business critical to the Scottish Fire and Rescue Service whereby the timescales stated within the ITT documentation is reflective of the urgency of the requirement and is being undertaken due to the termination of a previous contract.\n(SC Ref:765116)",
  "initiationType": "tender"
}

{
  "id": "004870-2024",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2024-02-14T08:47:31Z",
  "ocid": "ocds-h6vhtk-042c7d",
  "buyer": {
    "id": "GB-FTS-2672",
    "name": "Scottish Fire and Rescue Service"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000748371"
    }
  ],
  "tender": {
    "id": "T5A-007-2324",
    "title": "New Mobilising System",
    "amendments": [
      {
        "id": "1",
        "description": "change of time for the receipt and opening of tender returns",
        "unstructuredChanges": [
          {
            "where": {
              "label": "Time limit",
              "section": "IV.2.2"
            },
            "newValue": {
              "date": "2024-03-28T12:00:00Z"
            },
            "oldValue": {
              "date": "2024-03-11T12:00:00Z"
            }
          },
          {
            "where": {
              "label": "Minimum time frame during which the tenderer must maintain the tender",
              "section": "IV.2.6"
            },
            "newValue": {
              "date": "2024-07-31"
            },
            "oldValue": {
              "date": "2024-07-12"
            }
          },
          {
            "where": {
              "label": "Conditions for opening of tenders",
              "section": "IV.2.7"
            },
            "newValue": {
              "date": "2024-03-28T12:00:00Z"
            },
            "oldValue": {
              "date": "2024-03-11T12:00:00Z"
            }
          }
        ]
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives.\nThe scope of the New Mobilising System will include for the following as a minimum:\n-\tFacilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources.\n-\tProvide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations.\n-\tProvide management information and reporting systems, and call recording and storage systems for control operator activity.\n-\tAnalysis, review and re-engineering of business processes, teams and data supported by the new technology.\n-\tDesign and delivery of a staff training programme for operators, users, and those who interact with the system.\n-\tProvision of 999 telephony",
    "classification": {
      "id": "72222300",
      "scheme": "CPV",
      "description": "Information technology services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-2672",
      "name": "Scottish Fire and Rescue Service",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM",
        "locality": "Cambuslang",
        "postalCode": "G72 7NA",
        "countryName": "United Kingdom",
        "streetAddress": "Headquarters, Westburn Drive"
      },
      "details": {
        "url": "http://firescotland.gov.uk",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA19543"
      },
      "identifier": {
        "legalName": "Scottish Fire and Rescue Service"
      },
      "contactPoint": {
        "email": "Stephen.McDonagh@firescotland.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "001011-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-01-11T16:20:47Z",
  "ocid": "ocds-h6vhtk-042c7d",
  "buyer": {
    "id": "GB-FTS-2672",
    "name": "Scottish Fire and Rescue Service"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000748371"
    }
  ],
  "tender": {
    "id": "T5A-007-2324",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "options": {
          "description": "SFRS reserves the right to procure additional services throughout the duration of the contract in line with the contractor rates submitted as part of the tender submissions."
        },
        "renewal": {
          "description": "SFRS reserves the right to extend the contract by three (3) additional twelve (12) month periods."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "SFRS are a national organisation delivering front-line services locally from three strategically positioned hubs, or Service Delivery Areas (SDA) based in the North, West and East of Scotland.\nSFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives.\nThe scope of the New Mobilising System will include for the following as a minimum:\n-\tFacilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources.\n-\tProvide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations.\n-\tProvide management information and reporting systems, and call recording and storage systems for control operator activity.\n-\tAnalysis, review and re-engineering of business processes, teams and data supported by the new technology.\n-\tDesign and delivery of a staff training programme for operators, users, and those who interact with the system.\n-\tProvision of 999 telephony",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "60"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 2520
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "additionalClassifications": [
          {
            "id": "35710000",
            "scheme": "CPV",
            "description": "Command, control, communication and computer systems"
          },
          {
            "id": "35711000",
            "scheme": "CPV",
            "description": "Command, control, communication systems"
          },
          {
            "id": "42961000",
            "scheme": "CPV",
            "description": "Command and control system"
          }
        ]
      }
    ],
    "title": "New Mobilising System",
    "status": "active",
    "coveredBy": [
      "GPA"
    ],
    "documents": [
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2024-03-11T12:00:00Z"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "recurrence": {
      "description": "April 2033"
    },
    "awardPeriod": {
      "startDate": "2024-03-11T12:00:00Z"
    },
    "description": "SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives.\nThe scope of the New Mobilising System will include for the following as a minimum:\n-\tFacilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources.\n-\tProvide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations.\n-\tProvide management information and reporting systems, and call recording and storage systems for control operator activity.\n-\tAnalysis, review and re-engineering of business processes, teams and data supported by the new technology.\n-\tDesign and delivery of a staff training programme for operators, users, and those who interact with the system.\n-\tProvision of 999 telephony",
    "tenderPeriod": {
      "endDate": "2024-03-11T12:00:00Z"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": true,
    "reviewDetails": "The Scottish Fire and Rescue Service (SFRS) must, by notice in writing as soon as possible after the decision has been made, inform all tenderers and candidates of its decision to award the contract, conclude the framework agreement or establish a dynamic purchasing system. The SFRS will incorporate a minimum 10 calendar day standstill at the point information on the contract award is communicated to tenderers. The SFRS is obliged to comply with the regulations and any eligible economic operator can bring an action in the Court of Session where as a consequence of a breach by the SFRS, they suffer or risk suffering loss or damage. The bringing of court proceedings during the standstill period means that the SFRS must not enter into the contract, conclude the framework agreement or establish the dynamic purchasing system unless the proceedings are determined, discontinued or disposed of: or the court, by interim order, brings to an end the prohibition. The bringing of court proceedings after the standstill period has elapsed and the remedies that are available to the courts are detailed in the Regulations.",
    "classification": {
      "id": "72222300",
      "scheme": "CPV",
      "description": "Information technology services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "endDate": "2024-07-12T23:59:59+01:00"
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "selectionCriteria": {
      "criteria": [
        {
          "type": "economic",
          "minimum": "1. General Yearly Turnover - 2 Years and 64,000,000.00 GBP Turnover per year\n2. Current Ratio - Current ratio must be greater than 1.0 for each year for the last two years. This will be assessed by the Contracting Authority by reference to an independent financial reporting service.\n3. Net Assets (Total Assets minus Total Liabilities) - This must be positive (greater than zero) each year for the last three years. This will be assessed by the Contracting Authority by reference to an independent financial reporting service.\n4. Two Years' Continuous Profitable Trading - The Candidate should demonstrate two years' continuous profitable trading over the last two years of trading. This will be assessed by the Contracting Authority by reference to an independent financial reporting service. Any period negative profitability is to be explained in detail by the Candidate: this explanation will be taken into the reasonable consideration of the Contracting Authority in assessing Submissions. Where the Contracting Authority is satisfied with the explanation and overall financial viability of the Candidate, it reserves the right to proceed with the Candidate's application.\n5. General - The Contracting Authority notes its obligation under Regulation 60(9) sating that: “(9) Before awarding the contract, except a contract based on a framework agreement concluded in accordance with regulation 34(6) or (7)(a) (framework agreements), the contracting authority must require the tenderer to which it has decided to award the contract to submit up-to-date supporting documents in accordance with regulation 61 (means of proof) However, in submitting an application, the Candidate understands and accepts the Contracting Authority’s right under Regulation 61 (8) to consider means of proof which it deems appropriate: “Where, for any valid reason, the economic operator is unable to provide the references or other information required by the contracting authority, it may prove its economic and financial standing by any other document which the contracting authority considers appropriate.\n6. Insurance (for each and every claim)\nProfessional - 10,000,000.00 GBP\nEmployers - 10,000,000.00 GBP\nPublic - 10,000,000.00 GBP\nProduct - 10,000,000.00 GBP",
          "appliesTo": [
            "supplier"
          ],
          "description": "1. General Yearly Turnover\n2. Current Ratio\n3. Net Assets (Total Assets minus Total Liabilities)\n4. Two Years' Continuous Profitable Trading\n5. General\n6. Insurance"
        }
      ]
    },
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk/",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-2672",
      "name": "Scottish Fire and Rescue Service",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKM",
        "locality": "Cambuslang",
        "postalCode": "G72 7NA",
        "countryName": "United Kingdom",
        "streetAddress": "Headquarters, Westburn Drive"
      },
      "details": {
        "url": "http://firescotland.gov.uk",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA19543",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "03",
            "scheme": "COFOG",
            "description": "Public order and safety"
          }
        ]
      },
      "identifier": {
        "legalName": "Scottish Fire and Rescue Service"
      },
      "contactPoint": {
        "url": "https://www.publiccontractsscotland.gov.uk/",
        "email": "Stephen.McDonagh@firescotland.gov.uk"
      }
    },
    {
      "id": "GB-FTS-102316",
      "name": "Court of Session",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Edinburgh",
        "postalCode": "EH1 1 RQ",
        "countryName": "United Kingdom",
        "streetAddress": "Parliament House, Parliament Sqaure"
      },
      "identifier": {
        "legalName": "Court of Session"
      },
      "contactPoint": {
        "telephone": "+44 1312252585"
      }
    }
  ],
  "language": "en",
  "description": "This contract provision is business critical to the Scottish Fire and Rescue Service whereby the timescales stated within the ITT documentation is reflective of the urgency of the requirement and is being undertaken due to the termination of a previous contract.\nNOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=748371.\nThe buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.\nSuppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.\nThe Contracting Authority does not intend to include a sub-contract clause as part of community benefits (as per Section 25 of the Procurement Reform (Scotland) Act 2014) in this contract for the following reason:\nThis contract provision is of a business critical nature for which SFRS require a single contract with a solutions provider to deliver against its critical front line requirements.  A single supplier shall be responsible for implementation of the solution and ongoing Managed Service.\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nSFRS plays an important role in helping to reduce inequalities across Scotland and are aware that factors such as poorer health, lower education attainment and disability can put individuals and communities at increased risk of harm.  Equally important is our commitment to our employees.  SFRS continue to develop the culture of SFRS, ensuring that our values of being inclusive, diverse, and fair are fully embedded across the entire Service.  Employees who feel valued and that they belong, are more engaged in the workplace, impacting positively on their general wellbeing.  SFRS are committed to continuously identifying and pursuing opportunities to work with communities and external partners including our Suppliers to reduce inequalities.  In order to ensure the highest standards of service quality in the delivery of this contract, SFRS expects our Suppliers to have a similar commitment to reducing inequalities within the workplace for which Suppliers will be required to evidence this as part of the tender evaluation process.\nFair Work First is the Scottish Government’s policy for driving good quality and fair work in Scotland. Through this approach, the Scottish Government, and its public sector partners, are asking bidders to describe how they are committed to progressing towards adopting and how they intend to continue embedding the seven Fair Work First criteria:\n-\tappropriate channels for effective voice, such as trade union recognition;\n-\tinvestment in workforce development;\n-\tno inappropriate use of zero hours contracts;\n-\taction to tackle the gender pay gap and create a more diverse and inclusive workplace;\n-\tproviding fair pay for workers (for example, payment of the real Living Wage).\n-\toffer flexible and family friendly working practices for all workers from day one of employment; and\n-\toppose the use of fire and rehire practice.\n(SC Ref:748371)\nDownload the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=748371",
  "initiationType": "tender"
}