Find a TenderCancelled
Published 11 Jan 2024, 16:20 GMT

Official UK procurement notice

New Mobilising System · UK public procurement notice

Official notice

Authority: Scottish Fire and Rescue Service (Police & fire)

ServicesOpen procedure
Budget not disclosedValue not published
Submissions closed 28 Mar 2024

What is being bought

Published requirement description

SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives.

The scope of the New Mobilising System will include for the following as a minimum:

  • Facilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources.
  • Provide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations.
  • Provide management information and reporting systems, and call recording and storage systems for control operator activity.
  • Analysis, review and re-engineering of business processes, teams and data supported by the new technology.
  • Design and delivery of a staff training programme for operators, users, and those who interact with the system.
  • Provision of 999 telephony
  • Recurrence: April 2033

CPV: Command and control system · Command, control, communication and computer systems · Command, control, communication systems · Information technology services

The lotProcurement structure

single lot · no lot value published
Lot #1SFRS are a national organisation delivering front-line services locally from three…CancelledRenewal

SFRS are a national organisation delivering front-line services locally from three strategically positioned hubs, or Service Delivery Areas (SDA) based in the North, West and East of Scotland.

SFRS is seeking to procure a new externally hosted mobilising solution based on a commercial, off the shelf (COTS) solution or platform to support the SFRS in meeting its commitments and to assist in delivering on its strategic objectives.

The scope of the New Mobilising System will include for the following as a minimum:

  • Facilitate the answering of emergency calls, aid control operators in ascertaining the location and nature of emergencies and initiate the mobilisation of appropriate resources.
  • Provide management of telephony and radio calls, provide a facility to manage incident activity and to mobilise and control resources associated with all SFRS operations.
  • Provide management information and reporting systems, and call recording and storage systems for control operator activity.
  • Analysis, review and re-engineering of business processes, teams and data supported by the new technology.
  • Design and delivery of a staff training programme for operators, users, and those who interact with the system.
  • Provision of 999 telephony
Delivery: Scotland
Extensions: SFRS reserves the right to procure additional services throughout the duration of the contract in line with the contractor rates submitted as part of the tender submissions. · SFRS reserves the right to extend the contract by three (3) additional twelve (12) month periods.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
Conditions of participation1
  • Economic & financial standing
    1. General Yearly Turnover
    2. Current Ratio
    3. Net Assets (Total Assets minus Total Liabilities)
    4. Two Years' Continuous Profitable Trading
    5. General
    6. Insurance
    Minimum: 1. General Yearly Turnover - 2 Years and 64,000,000.00 GBP Turnover per year 2. Current Ratio - Current ratio must be greater than 1.0 for each year for the last two years. This will be assessed by the Contracting Authority by reference to an independent financial reporting servi…
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · April 2033
First published
11 Jan 2024, 16:20 GMT
Last source update
29 Apr 2024, 15:16 BST
Award evaluation window
11 Mar 2024 – …
Authority reference
T5A-007-2324
FTS notice number
2024/S 000-013764
Classification (CPV)
Command and control systemCommand, control, communication and computer systemsCommand, control, communication systemsInformation technology services
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-042c7d Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Review and risk notes
Review procedure

The Scottish Fire and Rescue Service (SFRS) must, by notice in writing as soon as possible after the decision has been made, inform all tenderers and candidates of its decision to award the contract, conclude the framework agreement or establish a dynamic purchasing system. The SFRS will incorporate a minimum 10 calendar day standstill at the point information on the contract award is communicated to tenderers. The SFRS is obliged to comply with the regulations and any eligible economic operator can bring an action in the Court of Session where as a consequence of a breach by the SFRS, they suffer or risk suffering loss or damage. The bringing of court proceedings during the standstill period means that the SFRS must not enter into the contract, conclude the framework agreement or establish the dynamic purchasing system unless the proceedings are determined, discontinued or disposed of: or the court, by interim order, brings to an end the prohibition. The bringing of court proceedings after the standstill period has elapsed and the remedies that are available to the courts are detailed in the Regulations.

Publisher note: This contract provision is business critical to the Scottish Fire and Rescue Service whereby the timescales stated within the ITT documentation is reflective of the urgency of the requirement and is being undertaken due to the termination of a previous contract. (SC Ref:765116)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Submission deadline
28 Mar 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
11 Mar 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Mar 2024 → 12 Jul 2024 · 4 dates
  1. Bids opened
    11 Mar 2024, 12:00 GMT
  2. Submission deadline
    28 Mar 2024, 12:00 GMT
  3. Notice published
    29 Apr 2024, 15:16 BST
  4. Bids must remain valid until
    12 Jul 2024, 23:59 BST

Notice history

2 events · 3 releases on Find a Tender · since 14 Feb 2024
  1. Deadline moved to 28 Mar 2024, 12:00 GMT
    14 Feb 2024, 08:47 GMT
    +17 days · was 11 Mar 2024, 12:00 GMT
  2. Status changed to unsuccessful
    29 Apr 2024, 15:16 BST
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit · IV.2.211 Mar 202428 Mar 2024+17 d
—Bid validityMinimum time frame during which the tenderer must maintain the tender · IV.2.612 Jul 202431 Jul 2024+19 d
—Bid openingConditions for opening of tenders · IV.2.711 Mar 202428 Mar 2024+17 d

change of time for the receipt and opening of tender returns

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1

1 further award records carry no date or value.

Contracting authority & participating public bodies

Scottish Fire and Rescue Service

Contracting authorityPolice & fireBody governed by public lawPublic order and safety Headquarters, Westburn Drive, Cambuslang, Scotland, G72 7NAContact email Published organisation website ↗

Dispute resolution & review bodies

  • Court of SessionReview body EdinburghContact phone

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Technical selection criteriatenderTechnical selection criteria