Official UK procurement notice
NEPO512 Pseudo Dynamic Purchasing System for the Provision of Translation and Interpreting Services
Authority: THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED T/A NORTH EAST PROCUREMENT ORGANISATION (NEPO) (Local council)
What is being bought6 lots · detail below
Published requirement descriptionThe NEPO512 - Translation and Interpreting Services DPS commenced on 1 September 2020 for a term of 60 months and was due to expire on 31 August 2025.
The purpose of this notice is to extend the period of validity of the DPS for a period of 36 months from 31 August 2025 to 31 August 2028.
To accommodate the extended period of validity and the anticipated value of future awards under the DPS, NEPO has revised the estimated total value (excluding VAT) for the DPS, increasing the total value to £20,000,000 over the term of the DPS.
NEPO512 - Translation and Interpreting Services has been established as a 'Dynamic Purchasing System' under a flexible approached based on the concept of Regulation 34 via Schedule 3, under the principles set out in Regulation 74-77 ('The Light Touch Regime').
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Pseudo Dynamic Purchasing System must register their expression of interest and submit a tender through the NEPO eTender System. If not already registered, candidates should register on the NEPO eTender system at procontract.due-north.com/register ↗.
Tenders must be submitted using the link above. Tenders submitted via post or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352. For non time-critical issues, such as passwords, general account queries and location of information etc, please contact Proactis Supplier Support Helpdesk Ticketing System(proactis.kayako.com ↗) and select ProContract V3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email [email protected] . This will automatically log a support ticket on the Proactics Supplier Support Helpdesk.
NEPO does not give any guarantee and/or warrant the actual value of orders (if any) which will be placed with the successful suppliers by any Contracting Authority using the Dynamic Purchasing System pursuant to this process and accepts no liability thereof.
CPV: Provision of services to the community
How this dynamic market works
From the published notice- Type
- Dynamic market (open)
Lots and requirements (6)Procurement structure
6 lots · no lot values published · win at most 6 of themLot #1Face to Face Interpreting (North East)Renewal North East
Lot 1: Regional Face to Face Foreign Language Interpreting.
Lot 1 will cover the Provision of Interpreting Professionals required in a face to face setting within the North East
Region of England. Settings may include, but will not be limited to:
- Local Authority offices
- Medical appointments
- Police Station/Courts
- Service Users' homes
- Other neutral settings
Services may be required 24 hours a day, 7 days a week and Providers must ensure they can comply with this
requirement.
Lot #2Telephone or Video Interpreting (North East)Renewal North East
Lot 2 covers the Provision of Interpreting Professionals via Telephone or video in the North East
Services may be required 24 hours a day, 7 days a week and Providers must ensure that they can comply with
this requirement.
Lot #3Written/Braille TranslationRenewal North East
The provision of Written/Braille Translation services in the North East.
Lot 3 covers the Provision of Written and Braille Translation Services. Transcription Services will also be
included within this Lot.
Lot #4Face to Face Interpreting (National)Renewal UK
Lot 4 will cover the Provision of Interpreting Professionals required in a face to face setting nationally. Settings may include, but will not be limited to:
- Local Authority offices
- Medical appointments
- Police Station/Courts
- Service Users' homes
- Other neutral settings
Services may be required 24 hours a day, 7 days a week and Providers must ensure they can comply with this
requirement.
Lot #5Telephone or Video Interpreting (National)Renewal UK
Lot 5 covers the Provision of Interpreting Professionals via Telephone or video nationally.
Services may be required 24 hours a day, 7 days a week and Providers must ensure that they can comply with
this requirement.
Lot #6Written/Braille Translation (National)Renewal UK
The provision of Written/Braille Translation nationally.
Lot 6 covers the Provision of Written and Braille Translation Services. Transcription Services will also be
included within this Lot.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- “NEPO512 Pseudo Dynamic Purchasing System for the Provision of…” is a dynamic market: the contest is a place on its panel, not a single contract.
Competition analysis · published record, not a forecast of who will bid
Competition for Provision of services to the community (CPV 7520), and who usually turns up
THE ASSOCIATION OF NORTH EAST COUNCILS LIMITED T/A NORTH EAST PROCUREMENT ORGANISATION (NEPO) has too little published record in this market to describe on its own. Published market evidence for the same work stands beside whatever it has. This notice is a framework or DPS, so only frameworks and DPS are compared. Whole-market view: Provision of services to the community (CPV 7520) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Across this market, small firms won 71% of awards with a known supplier size.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Here, local means registered in North East England.
A local branch does not count if the registered address is elsewhere.
Across this market, 55% of winners were registered in the delivery region.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 92 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The market share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Across this market, at least 20% of awarded procurements had no recorded rival.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid0%
2–333%
4–67%
7+60%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
On a framework or DPS, prices are agreed when work is called off.
Past prices are a guide, not a bid price.
Not comparable on a framework or DPS. The notice sets up a supplier panel and a ceiling value; what the work actually costs is agreed later, on each call-off or mini-competition, and those publish as contract notices of their own. The award-vs-estimate record of this market therefore sits on the call-offs; this page shows it on the contracts, not on the panel that frames them.
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1Face to Face Interpreting (North East)CPV 75200000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid5%
2–314%
4–616%
7+64%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
PSS (UK)Large | £32m8 awards in 36m · last 1 months ago | 3 live · £4.3m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 |
| £8.4m12 awards in 36m · last 3 months ago | 1 live · £90k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 18% above n=1 | |
| £7.9m3 awards in 36m · last 7 months ago | 3 live · £8.2m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 8% below n=2 | |
| £844k2 awards in 36m · last 19 months ago | None on file | 8% below n=5 | |
| £100k2 awards in 36m · last 17 months ago | None on file | at estimate n=3 |
Lot #2Telephone or Video Interpreting (North East)CPV 75200000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid3%
2–313%
4–69%
7+75%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £33m25 awards in 36m · last this month | 11 live · £44m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=4 | |
PSS (UK)Large | £32m8 awards in 36m · last 1 months ago | 3 live · £4.3m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 |
| £161m8 awards in 36m · last 4 months ago | 1 live · £105k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 | |
| £7.9m3 awards in 36m · last 7 months ago | 3 live · £8.2m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 8% below n=2 | |
| £1.1m3 awards in 36m · last 18 months ago | None on file | at estimate n=1 |
Lot #3Written/Braille TranslationCPV 75200000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid5%
2–314%
4–614%
7+66%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £33m25 awards in 36m · last this month | 11 live · £44m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=4 | |
PSS (UK)Large | £32m8 awards in 36m · last 1 months ago | 3 live · £4.3m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 |
| £7.9m3 awards in 36m · last 7 months ago | 3 live · £8.2m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 8% below n=2 | |
| £431k9 awards in 36m · last 7 months ago | 1 live · £215k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=1 | |
| £1.1m3 awards in 36m · last 18 months ago | None on file | at estimate n=1 |
Lot #4Face to Face Interpreting (National)CPV 75200000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid5%
2–314%
4–617%
7+64%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
PSS (UK)Large | £32m8 awards in 36m · last 1 months ago | 3 live · £4.3m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 |
| £161m8 awards in 36m · last 4 months ago | 1 live · £105k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 | |
| £7.9m3 awards in 36m · last 7 months ago | 3 live · £8.2m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 8% below n=2 | |
| £1.1m3 awards in 36m · last 18 months ago | None on file | at estimate n=1 | |
| £844k2 awards in 36m · last 19 months ago | None on file | 8% below n=5 |
Lot #5Telephone or Video Interpreting (National)CPV 75200000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid5%
2–314%
4–618%
7+63%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £33m25 awards in 36m · last this month | 11 live · £44m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=4 | |
PSS (UK)Large | £32m8 awards in 36m · last 1 months ago | 3 live · £4.3m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 |
| £161m8 awards in 36m · last 4 months ago | 1 live · £105k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 | |
| £431k9 awards in 36m · last 7 months ago | 1 live · £215k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=1 | |
| £1.1m3 awards in 36m · last 18 months ago | None on file | at estimate n=1 |
Lot #6Written/Braille Translation (National)CPV 75200000Estimate not published
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid5%
2–315%
4–618%
7+61%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
| £33m25 awards in 36m · last this month | 11 live · £44m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=4 | |
PSS (UK)Large | £32m8 awards in 36m · last 1 months ago | 3 live · £4.3m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=3 |
| £7.9m3 awards in 36m · last 7 months ago | 3 live · £8.2m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 8% below n=2 | |
| £431k9 awards in 36m · last 7 months ago | 1 live · £215k iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=1 | |
| £1.1m3 awards in 36m · last 18 months ago | None on file | at estimate n=1 |
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Open admission
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Dynamic market
- Who may use this agreement
- Any qualifying supplier may apply while the market is open
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 22 Aug 2024, 18:29 BST
- Last source update
- 22 Aug 2024, 18:29 BST
- Authority reference
NEPO512- FTS notice number
2024/S 000-026940- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-049338Find a Tender
How to participate & submission route
Official notice Apply via Proactis / ProContract- Requests to participate (first stage)
- —
- Admission period ends
- 31 Aug 2028
- Clarification deadline
- —
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
Timeline
22 Aug 2024 → 31 Aug 2028 · 2 dates- Notice published22 Aug 2024, 18:29 BST
- Today22 Oct 2026
- Admission / appointment period endsperiod end, not a bid countdown31 Aug 2028
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Dispute resolution & review bodies
- NEPOReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria