Official UK procurement notice
National Highways and Transport Network NHT Public Satisfaction Surveys
Authority: Hampshire County Council (Local council)
What is being bought
Published requirement descriptionThe NHT survey is a nationally recognised survey that collects the public's views on different aspects of highway and transport services provided by local authorities and measures public satisfaction. It is the only national survey of its type.
The results of the satisfaction surveys are then analysed and benchmarked against all the other local authority members. The survey has been developed by the NHT and the entire process of data collection, data analysis and benchmarking is undertaken by the NHT. The information is then provided to HCC via their web platform. The raw data is also supplied in Excel format.
The postal survey is sent out to a representative sample of random households in Hampshire over the summer months.
The lotProcurement structure
single lot · no lot value publishedLot #1Awarded
Procedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 11 Mar 2026, 14:26 GMT
- Last source update
- 20 Apr 2026, 10:40 BST
- Authority reference
UN28871- FTS notice number
2026/S 000-035493- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-066759Find a Tender
- Why no open competition
- Single Suppliers Technical Reasons
- Published justification
This is the only highway public satisfaction survey with analysed outputs available on the market that can be compared and benchmarked against other local highway authorities. No other suppliers within the market provide this service.
Procurement Act 2023, which permits direct awards where justified as a "special case" (Para 6, Schedule 5 PA 2023). This paragraph requires that:
There is an absence of competition for technical reasons - as Building Software Limited is the only provider capable of providing these Services; and
There are no reasonable alternatives - this form of national survey is the only one of its type and used by the majority of local highway authorities, therefore allowing benchmarking against other local highway authorities.
Notice history
4 events · 3 releases on Find a Tender · since 11 Mar 2026- Transparency notice published11 Mar 2026, 14:26 GMTUK5
- Contract award notice published12 Mar 2026, 15:32 GMTUK6
- Contract signature expected26 Mar 2026, 23:59 GMTscheduled
- Contract details notice published20 Apr 2026, 10:40 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Building Software Ltd1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2029Extensions: The option to take up an additional 12months. | £50,000 | 9 Mar 2026 | Awarded |
Contracts
National Highways and Transport Network NHT Public Satisfaction Surveys · Building Software Ltd
- Signed
- 30 Mar 2026
- Value
- £50,000
- Period
- 1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2029 with extensions
- Status
- active
- Extensions
- The option to take up an additional 12months.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- BUILDING SOFTWARE LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender