Find a TenderAwardedContract details notice
Published 20 May 2025, 16:42 BST

Official UK procurement notice

Multi-Provider Framework Agreement for the Provision of Actuarial, Benefits and Governance Consultancy Services

Official notice

Authority: Norfolk County Council (Local council)·Consortium: 6 public authorities

Open framework scheme5 lotsServicesOpen procedureAbove thresholdSME suitable
Framework ceiling (notional)£500,000,000total for 5 lots · framework ceiling, not attributable revenue
Submissions closed 15 Jul 2025awarded 29 Oct 2025
Awarded to Aon Solutions UK Limited +10 more5 awards
Framework period 8 yrsends 9 Nov 2033 · starts 10 Nov 2025

What is being bought5 lots · detail below

Published requirement description

Norfolk County Council, on its own behalf and on behalf of the Environment Agency (as Administering Authority of the Environment Agency Pension Fund), Essex County Council (as Administering Authority of the Essex Pension Fund), Hampshire County Council (as Administering Authority of the Hampshire Pension Fund), Surrey County Council (as Administering Authority of the Surrey Pension Fund) and Kent County Council (as Administering Authority of the Kent Pension Fund) has let a multi-provider, Framework Agreement for the provision of Actuarial, Benefits and Governance Consultancy Services primarily in support of the Local Government Pension Scheme (LGPS).

This Procurement was split into 5 Lots

Lot 1 - Actuarial Services

Lot 2 - Benefits Consultancy

Lot 3 - Governance Consultancy

Lot 4 Funding Risk Advisory Services

Lot 5 Consultancy Services to Support Specialist Projects

There is no guarantee of business.

Government has invited participation by Norfolk in the Local Government Review. This process has the potential to lead to unitary local government in Norfolk. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.

CPV: Actuarial services · Pension fund consultancy services · Pension services

How this framework works

From the published notice
Type
Open framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Bids received
13 bids on the busiest of 5 lots · 13 suppliers appointed
Framework period
8 yrs from 10 Nov 2025
Scheme runs until
7 Jan 2034
Buyer regions
UK
Supplier levy on call-offs (max %)

1% of call-off value · A flat Management Fee of 1% will apply to all contracts let under this framework. This will be due for cash payment to the Norfolk Pension Fund to cover the administration of The National LGPS Frameworks as at 31 March each year for work invoiced during the financial year.

Who may buy through it

As detailed in the Invitation to tender

Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026.

Published description of the framework

This is an Open Framework Agreement and as such it is subject to section 49 of the Procurement Act 2023 with regards to reopening of the Framework, evaluation of bids, and the term of the scheme of Frameworks.

The Framework will be re-opened at the following points:

Once during the period of 3 years from award of the first Framework under the scheme, and,

Within a period of 5 years beginning on the award of the second Framework scheme.

The final Framework will expire at the end of the period of eight years beginning with the day on which the first Framework under the scheme is awarded.

At the point of re-opening the Framework, the opportunity will be advertised on Find a Tender Service in accordance with the Procurement Act 2023.

Contracts awarded under the Framework may have a maximum total duration of 10 years. No contract awarded from the Framework will be permitted to extend beyond 6 January 2044 and must be awarded during the term of the Framework.

Each time a framework user has a requirement it will either:

hold a competition involving all suppliers capable of performing the contract. This will involve inviting bids from Suppliers on the Framework and will be scaled to the size and complexity of the requirement ("Further Competition") Contracting Authorities may appoint a single provider for one or more Lots.

or

directly award a contract to one supplier from information supplied in this Invitation to Tender and from the prices submitted in the price schedule ("Direct Award") (Lot 5 only)

The Council and any nominated users of the Framework. Agreement reserve the right to conduct Further Competitions using the Competitive Flexible procedure where appropriate.

The award criteria for further competitions will be set within the ranges

Quality

Minimum and maximum % - Can be between 50% and 80%

or

100% if using Price Per Quality Point

Sub-criteria - Actuarial Calculations and Monitoring, Providing Information and Advice, Working with Stakeholders, Reviewing Processes, Structures and Policies, Supporting Projects and Provisions of Services.

Sub-criteria % of overall score - To be determined at further competition.

Social Value, climate change and carbon reduction (if required) -Minimum and maximum % Can be between 0% and 60%

Sub-criteria - To be determined at further competition

Sub-criteria % of overall score - To be determined at further competition.

Cost Minimum and maximum % Can be between 50% and 20%

or not applicable if using Price Per Quality Point

Sub-criteria % of overall score - To be determined at further competition.

Call-offs published through it10

Notices that name this framework as their framework in the official record, latest 5 of 10. Many call-offs are never published, so this is a floor, not utilisation.

Lots and requirements (5)Procurement structure

5 lots · all with a published value · evaluation weights differ by lot

Every one of these 5 lots carries the same published figure, £500,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Actuarial ServicesAwarded 8 yrsSMEceiling above

Provision of Actuarial Services

Contract period: 10 Nov 2025 – 9 Nov 2033 (8 yrs)
Delivery: UKEligibility: SME eligible
Lot #2Benefits ConsultancyAwarded 8 yrsSMEceiling above

Provision of Benefits Consultancy

Contract period: 10 Nov 2025 – 9 Nov 2033 (8 yrs)
Delivery: UKEligibility: SME eligible
Lot #3Governance ConsultancyAwarded 8 yrsSMEceiling above

Provision of Governance Consultancy

Contract period: 10 Nov 2025 – 9 Nov 2033 (8 yrs)
Delivery: UKEligibility: SME eligible
Lot #4Funding Risk Advisory ServicesAwarded 8 yrsSMEceiling above

Provision of Funding Risk Advisory Services

Contract period: 10 Nov 2025 – 9 Nov 2033 (8 yrs)
Delivery: UKEligibility: SME eligible
Lot #5Consultancy Services to Support Specialist ProjectsAwarded 8 yrsSMEceiling above

Provision of Consultancy Services to Support Specialist Projects

Contract period: 10 Nov 2025 – 9 Nov 2033 (8 yrs)
Delivery: UKEligibility: SME eligible

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

What this means for your bid
  • “Multi-Provider Framework Agreement for the Provision of Actuarial,…” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Open framework scheme
Who may use this agreement
As detailed in the Invitation to tender Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026. · open scheme: new suppliers can join during the term
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
20 May 2025, 16:42 BST
Last source update
28 Jan 2026, 17:47 GMT
Award evaluation window
Submission end – 7 Oct 2025
Authority reference
NCCT43062
FTS notice number
2025/S 000-023460
Latest notice
Contract details notice (UK7)
Classification (CPV)
Actuarial servicesPension fund consultancy servicesPension services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05196d Find a Tender
Review and risk notes
Risks

Norfolk County Council has joined the government's Devolution Priority Programme.

This process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. A consultation is under way.

Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
15 Jul 2025, 14:00 BST
Clarification deadline
18 Jun 2025, 14:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)

call-off levy · 1% of call-off value · A flat Management Fee of 1% will apply to all contracts let under this framework. This will be due for cash payment to the Norfolk Pension Fund to cover the administration of The National LGPS Frameworks as at 31 March each year for work invoiced during the financial year.

Detailed submission instructions & authority contactsFrom official release

This procurement will be managed electronically via the Council`s e-procurement system. To participate in this procurement, applicants must first be registered on the system at in-tendhost.co.uk/norfolkcc ↗. Full instructions for registration and use of the system can be found at in-tendhost.co.uk/norfolkcc/aspx/Buyer… ↗. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing [email protected].

Timeline

20 May 2025 → 28 Jan 2026 · 8 dates
  1. Tender notice published
    20 May 2025, 16:42 BST
  2. Clarification questions by
    18 Jun 2025, 14:00 BST
  3. Admission / appointment period endsperiod end, not a bid countdown
    15 Jul 2025, 14:00 BST
  4. Award decision expected by380 days ago
    7 Oct 2025, 23:59 BST
  5. Assessment summaries sent359 days ago
    29 Oct 2025
  6. Standstill ends349 days ago
    7 Nov 2025, 23:59 GMT
  7. Contract starts347 days ago
    10 Nov 2025
  8. Latest notice published267 days ago
    28 Jan 2026, 17:47 GMT

Notice history

5 events · 3 releases on Find a Tender · since 20 May 2025
  1. Tender notice published
    20 May 2025, 16:42 BST
    UK4
  2. Contract award notice published
    29 Oct 2025, 17:35 GMT
    UK6
  3. Status changed to complete
    29 Oct 2025, 17:35 GMT
  4. Contract signature expected
    15 Nov 2025, 23:59 GMT
    scheduled
  5. Contract details notice published
    28 Jan 2026, 17:47 GMT
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 135 awards · see the list ↓
Bids received 132 from SMEs · busiest of 5 lots
Named bidders 13published on the award notice
Contracts signed 5latest 6 Jan 2026

£150,000,000 is the framework's published maximum, restated by the publisher on 5 award rows. It is one ceiling, not 5 separate sums, and no share per lot is published; those rows read “ceiling above”.

Awarded toValueDateStatus
Lot 1 · Actuarial Services1 award
Aon Solutions UK Limited, Barnett Waddingham LLP, Hymans Robertson, MercerLot 1 Actuarial Services8 Jan 2026 – 7 Jan 2034Options: The Framework will be re-opened at the following points: Once during the period of 3 years from award of the first Framework under the scheme, and, Within a period of 5 years beginning on the award of the second Framework scheme. The final Framework will expire at the end of the period of eight years beginning with the day on which the first Framework under the scheme is awarded. At the point of re-opening the Framework, the opportunity will be advertised on Find a Tender Service in accordance with the Procurement Act 2023. Contracts awarded under the Framework may have a maximum total duration of 10 years. No contract awarded from the Framework will be permitted to extend beyond 7 January 2044 and must be awarded during the term of the Framework.ceiling above29 Oct 2025Awarded
Lot 2 · Benefits Consultancy1 award
Aon Solutions UK Limited, Barnett Waddingham LLP, Hymans Robertson, Mercer, Paymaster (1836) Limited8 Jan 2026 – 7 Jan 2034Options: The Framework will be re-opened at the following points: Once during the period of 3 years from award of the first Framework under the scheme, and, Within a period of 5 years beginning on the award of the second Framework scheme. The final Framework will expire at the end of the period of eight years beginning with the day on which the first Framework under the scheme is awarded. At the point of re-opening the Framework, the opportunity will be advertised on Find a Tender Service in accordance with the Procurement Act 2023. Contracts awarded under the Framework may have a maximum total duration of 10 years. No contract awarded from the Framework will be permitted to extend beyond 7 January 2044 and must be awarded during the term of the Framework.ceiling above29 Oct 2025Awarded
Lot 3 · Governance Consultancy1 award
Aon Solutions UK Limited, Barnett Waddingham LLP, Hymans Robertson, Mercer, Redington LtdSMELot 3 Governance Consultancy8 Jan 2026 – 7 Jan 2034Options: The Framework will be re-opened at the following points: Once during the period of 3 years from award of the first Framework under the scheme, and, Within a period of 5 years beginning on the award of the second Framework scheme. The final Framework will expire at the end of the period of eight years beginning with the day on which the first Framework under the scheme is awarded. At the point of re-opening the Framework, the opportunity will be advertised on Find a Tender Service in accordance with the Procurement Act 2023. Contracts awarded under the Framework may have a maximum total duration of 10 years. No contract awarded from the Framework will be permitted to extend beyond 7 January 2044 and must be awarded during the term of the Framework.ceiling above29 Oct 2025Awarded
Lot 4 · Funding Risk Advisory Services1 award
Aon Solutions UK Limited, Barnett Waddingham LLP, Hymans Robertson, Mercer, Redington LtdSME8 Jan 2026 – 7 Jan 2034Options: The Framework will be re-opened at the following points: Once during the period of 3 years from award of the first Framework under the scheme, and, Within a period of 5 years beginning on the award of the second Framework scheme. The final Framework will expire at the end of the period of eight years beginning with the day on which the first Framework under the scheme is awarded. At the point of re-opening the Framework, the opportunity will be advertised on Find a Tender Service in accordance with the Procurement Act 2023. Contracts awarded under the Framework may have a maximum total duration of 10 years. No contract awarded from the Framework will be permitted to extend beyond 7 January 2044 and must be awarded during the term of the Framework.ceiling above29 Oct 2025Awarded
Lot 5 · Consultancy Services to Support Specialist Projects1 award
Aon Solutions UK Limited, Barnett Waddingham LLP, GRANT THORNTON UK ADVISORY & TAX LLP, GamCareVCSE, Hymans Robertson, Isio Group Ltd +5 moreLot 5 Consultancy Services to Support Specialist8 Jan 2026 – 7 Jan 2034Options: The Framework will be re-opened at the following points: Once during the period of 3 years from award of the first Framework under the scheme, and, Within a period of 5 years beginning on the award of the second Framework scheme. The final Framework will expire at the end of the period of eight years beginning with the day on which the first Framework under the scheme is awarded. At the point of re-opening the Framework, the opportunity will be advertised on Find a Tender Service in accordance with the Procurement Act 2023. Contracts awarded under the Framework may have a maximum total duration of 10 years. No contract awarded from the Framework will be permitted to extend beyond 7 January 2044 and must be awarded during the term of the Framework.ceiling above29 Oct 2025Awarded

Contracts

All 5 of these contracts carry the same published figure, £150,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Actuarial Services4final-stage tenders00—
2 · Benefits Consultancy5final-stage tenders00—
3 · Governance Consultancy5final-stage tenders10—
4 · Funding Risk Advisory Services5final-stage tenders10—
5 · Consultancy Services to Support Specialist Projects13final-stage tenders20—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

6 public bodies on the notice

Norfolk County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PDYH-3246-XWTR County Hall, Martineau Lane, Norwich, East of England, NR1 2DHContact email

Consortium members and other public bodies

  • Environment AgencyContracting authorityPublic authority - central governmentGB-PPON: PNWW-1475-NYLN London, LondonContact email
  • Essex County CouncilContracting authorityPublic authority - sub-central governmentGB-PPON: PWVM-4844-NRQH Chelmsford, East of EnglandContact email
  • Hampshire County CouncilContracting authorityPublic authority - sub-central governmentGB-PPON: PBHM-7586-PWLP Winchester, South EastContact email
  • Kent County CouncilContracting authorityPublic authority - sub-central governmentGB-PPON: PLDL-8938-YGYW Maidstone, South EastContact email
  • Surrey County CouncilContracting authorityPublic authority - sub-central governmentGB-PPON: PWRH-8974-TNBV Reigate, South EastContact email

Framework contractors & participating bidders

14 commercial parties on the notice · 13 awarded
  • Aon Solutions UK LtdFramework contractorGB-COH: 4396810 122 Leadenhall Street, London, London, EC3V 4ANContact email
  • BARNETT WADDINGHAM LLPFramework contractorGB-COH: OC307678GB-PPON: PYQD-4559-PJCH 2 London Wall Place, London, London, EC2Y 5AUContact email
  • GRANT THORNTON UK ADVISORY & TAX LLPFramework contractorGB-COH: OC454533GB-PPON: PPLQ-5161-PCVN 8 Finsbury Circus, London, London, EC2M 7EAContact email
  • Government Actuary's DepartmentFramework contractorGB-COH: 03297914GB-PPON: PJVY-9952-JQGR 10 South Colonnade, London, London, E14 4PUContact email
  • Government Actuary's DepartmentFramework contractorGB-PPON: PJVY-9952-JQGR 6th Floor, 10 South Colonnade, London, London, E14 4PUContact email
  • HYMANS ROBERTSON LLPFramework contractorGB-COH: OC310282GB-PPON: PYMN-5522-MWDX One London Wall, London, London, EC2Y 5EAContact email
  • ISIO GROUP LIMITEDFramework contractorGB-COH: 12273083GB-PPON: PPGM-9431-PYHJ 10 Norwich Street, London, London, EC4A 1BDContact email
  • KPMG LLPFramework contractorGB-COH: OC301540GB-PPON: PMGV-6254-LTTL 15 Canada Square, London, London, E14 5GLContact email
  • LANE CLARK & PEACOCK LLPBidder / tendererGB-COH: OC301436GB-PPON: PTQC-6298-XZNH 95 Wigmore Street, London, London, W1U 1DQ
  • MERCER LIMITEDFramework contractorGB-COH: 00984275GB-PPON: PCZX-4442-DMXV 1 Tower Place West, London, London, EC3R 5BUContact email
Show 4 more suppliers
  • PAYMASTER (1836) LIMITEDFramework contractorGB-COH: 03249700GB-PPON: PDQT-7344-BNRP Sutherland House, Crawley, South East, RH10 1UHContact email
  • PENFIDA LTDFramework contractorGB-COH: 08020393GB-PPON: PNXP-6774-BHRD Phoenix House, Reading, South East, RG1 1NBContact email
  • PRICEWATERHOUSECOOPERS LLPFramework contractorGB-COH: OC303525GB-PPON: PWXM-5926-GWLN 1 Embankment Place, London, London, WC2N 6RHContact email
  • REDINGTON LIMITEDFramework contractorGB-COH: 06660006GB-PPON: PBGZ-9747-WBVL 1 Angel Court, London, London, EC2R 7HJContact email

Official documents & specifications (18)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
Show 3 more notices
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender