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AwardedFind a Tender · award

Microsoft ESA/SCE Renewal

Buyer: Financial Ombudsman Service →

BuyerFinancial Ombudsman Service
StatusAwarded
DeadlineNot published
ValueValue not published
Published5 Mar 2026

What is being bought

Renewal of our Microsoft ESA and SCE agreements for a period of three years.

Delivery location

UKI

Categories

Software package and information systems 48000000

Lot details

Lot 1

Renewal of our Microsoft ESA and SCE agreements for a period of three years. These agreements deliver core productivity and collaboration tools, including Microsoft 365 E5 licenses, Teams, Power BI, and Azure services.

Statuscancelled

Award criteria
Price — 100
price — 100

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,3691 median · 8.7 average (2,330 of 6,369 with a bid count)1.7 average (2,718 of 6,369 with named award suppliers)Not published
Same buyer16 median · 6 average (1 of 1 with a bid count)1 average (1 of 1 with named award suppliers)Not published
Delivery region: UKI4171 median · 8.8 average (149 of 417 with a bid count)1.9 average (179 of 417 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleUse of existing framework agreement under PCR2015 (CCS TePAS 2/RM6098)
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

019982-2026-1

Statusactive
Value£17,550,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06632f
Latest release ID019982-2026
Latest release timestampThu Mar 05 2026 14:43:16 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categorygoods
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
5 Mar 2026award, contract019982-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "019982-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 5,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 5,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 5,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 5,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-03-05T14:43:16Z",
  "ocid": "ocds-h6vhtk-06632f",
  "buyer": {
    "id": "GB-FTS-21382",
    "name": "Financial Ombudsman Service"
  },
  "awards": [
    {
      "id": "019982-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-115682",
          "name": "Phoenix Software Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-06632f",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Addition of additional SKUs and quantities of products following annual true up/down exercises."
        },
        "hasOptions": true,
        "description": "Renewal of our Microsoft ESA and SCE agreements for a period of three years. These agreements deliver core productivity and collaboration tools, including Microsoft 365 E5 licenses, Teams, Power BI, and Azure services.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "type": "quality",
              "description": "100"
            },
            {
              "type": "price",
              "description": "100"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ]
      }
    ],
    "title": "Microsoft ESA/SCE Renewal",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Renewal of our Microsoft ESA and SCE agreements for a period of three years.",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Use of existing framework agreement under PCR2015 (CCS TePAS 2/RM6098)",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-21382",
      "name": "Financial Ombudsman Service",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "E14 9SR",
        "countryName": "United Kingdom",
        "streetAddress": "Exchange Tower, Harbour Exchange Square,"
      },
      "details": {
        "url": "http://www.financial-ombudsman.org.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "04",
            "scheme": "COFOG",
            "description": "Economic affairs"
          }
        ]
      },
      "identifier": {
        "legalName": "Financial Ombudsman Service"
      },
      "contactPoint": {
        "email": "procurement.enquiries@financial-ombudsman.org.uk",
        "telephone": "+44 8000234567"
      }
    },
    {
      "id": "GB-FTS-115682",
      "name": "Phoenix Software Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE21",
        "locality": "Pocklington",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Phoenix Software Limited"
      }
    },
    {
      "id": "GB-FTS-132669",
      "name": "Financial Ombudsman Service",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "E14 9SR",
        "countryName": "United Kingdom",
        "streetAddress": "Exchange Tower"
      },
      "identifier": {
        "legalName": "Financial Ombudsman Service"
      },
      "contactPoint": {
        "email": "hrreference@financial-ombudsman.org.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "019982-2026-1",
      "value": {
        "amount": 17550000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "019982-2026-1",
      "dateSigned": "2026-03-01T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}
Complete JSON history (1 releases)
5 Mar 2026 · 019982-2026 · award, contract
{
  "id": "019982-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 5,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 5,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 5,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 5,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-03-05T14:43:16Z",
  "ocid": "ocds-h6vhtk-06632f",
  "buyer": {
    "id": "GB-FTS-21382",
    "name": "Financial Ombudsman Service"
  },
  "awards": [
    {
      "id": "019982-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-115682",
          "name": "Phoenix Software Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-06632f",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Addition of additional SKUs and quantities of products following annual true up/down exercises."
        },
        "hasOptions": true,
        "description": "Renewal of our Microsoft ESA and SCE agreements for a period of three years. These agreements deliver core productivity and collaboration tools, including Microsoft 365 E5 licenses, Teams, Power BI, and Azure services.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "type": "quality",
              "description": "100"
            },
            {
              "type": "price",
              "description": "100"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI"
          }
        ]
      }
    ],
    "title": "Microsoft ESA/SCE Renewal",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Renewal of our Microsoft ESA and SCE agreements for a period of three years.",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Use of existing framework agreement under PCR2015 (CCS TePAS 2/RM6098)",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-21382",
      "name": "Financial Ombudsman Service",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "postalCode": "E14 9SR",
        "countryName": "United Kingdom",
        "streetAddress": "Exchange Tower, Harbour Exchange Square,"
      },
      "details": {
        "url": "http://www.financial-ombudsman.org.uk",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "04",
            "scheme": "COFOG",
            "description": "Economic affairs"
          }
        ]
      },
      "identifier": {
        "legalName": "Financial Ombudsman Service"
      },
      "contactPoint": {
        "email": "procurement.enquiries@financial-ombudsman.org.uk",
        "telephone": "+44 8000234567"
      }
    },
    {
      "id": "GB-FTS-115682",
      "name": "Phoenix Software Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKE21",
        "locality": "Pocklington",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Phoenix Software Limited"
      }
    },
    {
      "id": "GB-FTS-132669",
      "name": "Financial Ombudsman Service",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "E14 9SR",
        "countryName": "United Kingdom",
        "streetAddress": "Exchange Tower"
      },
      "identifier": {
        "legalName": "Financial Ombudsman Service"
      },
      "contactPoint": {
        "email": "hrreference@financial-ombudsman.org.uk"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "019982-2026-1",
      "value": {
        "amount": 17550000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "019982-2026-1",
      "dateSigned": "2026-03-01T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}