Microsoft ESA/SCE Renewal · UK public procurement notice

Official notice

Authority: Financial Ombudsman Service Limited (Public body)

GoodsAward procedure without prior publication of a call for competitionSME suitable

Sectors: Software Packages & ERP (48) Delivery: London (UKI)

Awarded value£17,550,000published contract · exc. VAT

Awarded 1 Mar 2026no call for competition

Awarded to Phoenix Software Ltd

What is being bought

Published requirement description

Renewal of our Microsoft ESA and SCE agreements for a period of three years.

CPV: Software package and information systems

The lotProcurement structure

single lot · no lot value published

Lot #1Renewal of our Microsoft ESA and SCE agreements for a period of three yearsAwarded

Renewal of our Microsoft ESA and SCE agreements for a period of three years. These agreements deliver core productivity and collaboration tools, including Microsoft 365 E5 licenses, Teams, Power BI, and Azure services.

Delivery: London

Extensions: Addition of additional SKUs and quantities of products following annual true up/down exercises.

Procedure terms & legal framework

From the official record

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 5 Mar 2026, 14:43 GMT
Last source update: 5 Mar 2026, 14:43 GMT
FTS notice number: 2026/S 000-019982
Classification (CPV): Software package and information systems
Delivery area: London (UKI)
Official registry OCID: ocds-h6vhtk-06632f Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: Use of existing framework agreement under PCR2015 (CCS TePAS 2/RM6098)

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £17,550,0001 contract exc. VAT

Bids received 51 from SMEs

Contracts signed 1latest 1 Mar 2026

Awarded to	Value	Date	Status
Phoenix Software Ltd	£17,550,000 †	—	Awarded

Contracts

Contract 019982-2026-1 · Phoenix Software Ltd
Signed
1 Mar 2026
Value
£17,550,000
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
5bids · 5 electronic · 10 from abroad	1	—	—

Contracting authority & participating public bodies

Financial Ombudsman Service

Contracting authorityPublic bodyBody governed by public lawEconomic affairs Exchange Tower, Harbour Exchange Square,, London, London, E14 9SRContact email, phone

Bidders & participating suppliers

1 commercial party on the notice

Phoenix Software LimitedAwarded supplier Pocklington, Yorkshire & Humber

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.