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Published 15 Jul 2025, 14:06 BST

Official UK procurement notice

Mental Health Recovery Services: Supported Accommodation (High Support)

Official notice

Authority: Royal Borough of Kensington and Chelsea (Local council)·Consortium: 2 public authorities

2 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitableMax 1 lot per supplier
Sectors: Health & Social Care (85) Delivery: London (UKI33)
Published estimate£12,299,000total for 2 lots · £14,758,800 inc. VAT · 2 value updates
Submissions closed 6 Feb 2026awarded 10 Aug 2026
Awarded to Onecare-UK Ltd, Turning Point (Services) Limited2 awards
Contract term 5 yrs 1 moends 30 Sept 2031 · up to 30 Sept 2033 with extensions · starts 1 Sept 2026

What is being bought2 lots · detail below

Published requirement description

RBKC is seeking experienced providers to deliver high-support mental health accommodation services across two clusters in the borough: North Cluster (Lot 1) and South Cluster (Lot 2). The service will support a minimum of 62 adults with severe and enduring mental health needs, including those with complex co-morbidities such as substance misuse, forensic history, and challenging behaviours.

Key Requirements:

24/7 staffed accommodation in a psychologically informed and trauma-informed environment.

Delivery of Section 117 aftercare under the Mental Health Act and support under the Care Act.

Focus on recovery, independence, and move-on, with personalised, co-produced support plans.

Provision of skills development, wellbeing activities, risk management, and social inclusion.

Compliance with safeguarding, health & safety, and data protection standards.

Integration with statutory and community partners, promoting digital inclusion and assistive technology.

Robust staffing model, recruitment, training, and supervision strategies.

Performance monitoring against KPIs, including resident satisfaction, staff wellbeing, and move-on outcomes.

Accommodation Details:

Lot 1 (North Cluster): 3 buildings, 29 bed spaces.

Lot 2 (South Cluster): 1 building with 11 bed spaces. Tenderers must also source additional buildings for at least 22 more units (total 33 minimum) for this Lot.

Contract Highlights:

Block-funded support service (rent and housing management excluded).

Providers must enter into Housing Management Agreements with Registered Providers.

Providers must demonstrate innovation, social value, and value for money.

For full details, including eligibility criteria, service model, and KPIs, refer to the ITT on Jaggaer.

CPV: Health and social work services · Social work services without accommodation

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£12,299,000 together) · win at most 1 of them · same evaluation weights on every lot
Lot #1North ClusterAwardedRenewal 5 yrs 1 moSMEVCSEPublished value£5,754,000

The source published no individual description for this lot.

Contract period: 1 Sept 2026 – 30 Sept 2031 (5 yrs 1 mo) · up to 30 Sept 2033 with extensionsValue: £5,754,000 exc. VAT · £6,904,800 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: 2.3. The Authority shall be entitled at its absolute discretion to extend the Contract Period by any number of periods which shall not exceed, in aggregate, the period specified in Clause 2.3.1. In the event that no period is specified in Clause 2.3.1 this Contract shall not be extended. 2.3.1. The aggregate period by which this Contract may be extended is up to a period of (2) years by two (2) consecutive period of (12) 2.3.2. If the Authority wishes to exercise its right to extend this Contract under Clause 2.3 it shall serve on the Contractor notice in writing to that effect not less than 6 (six) months or, where a period of notice has been inserted in Clause 2.4.1, the period so stated in Clause 2.4.1, before the expiry of the Contract Period. 2.3.3. The period of notice required to extend this Contract shall be three (3) months 2.4. If and each time the Authority exercises its rights in Clause 2.3, the definition of Contract Period shall be deemed to be amended accordingly and the Contractor shall continue to provide the Services to the Contract Standard at the Contract Price prevailing on the date of the extension as revised from time to time in accordance with Clause 3.
85000000 Health and social work services85312000 Social work services without accommodation
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As outlined in ITT documents

  • Technical & professional ability

    As outlined in ITT documents

Lot #2South ClusterAwardedRenewal 5 yrs 1 moSMEPublished value£6,545,000

The source published no individual description for this lot.

Contract period: 1 Sept 2026 – 30 Sept 2031 (5 yrs 1 mo) · up to 30 Sept 2033 with extensionsValue: £6,545,000 exc. VAT · £7,854,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: 2.3. The Authority shall be entitled at its absolute discretion to extend the Contract Period by any number of periods which shall not exceed, in aggregate, the period specified in Clause 2.3.1. In the event that no period is specified in Clause 2.3.1 this Contract shall not be extended. 2.3.1. The aggregate period by which this Contract may be extended is up to a period of (2) years by two (2) consecutive period of (12) 2.3.2. If the Authority wishes to exercise its right to extend this Contract under Clause 2.3 it shall serve on the Contractor notice in writing to that effect not less than 6 (six) months or, where a period of notice has been inserted in Clause 2.4.1, the period so stated in Clause 2.4.1, before the expiry of the Contract Period. 2.3.3. The period of notice required to extend this Contract shall be three (3) months 2.4. If and each time the Authority exercises its rights in Clause 2.3, the definition of Contract Period shall be deemed to be amended accordingly and the Contractor shall continue to provide the Services to the Contract Standard at the Contract Price prevailing on the date of the extension as revised from time to time in accordance with Clause 3.
85000000 Health and social work services85312000 Social work services without accommodation
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As per the ITT

  • Technical & professional ability

    Tenderers must have arrangements in place to provide a minimum of 22 units in addition to the 11 noted within the South Cluster area. This is a PASS / FAIL requirement, further information can be found in paragraph 16.18 of the ITT.

    Other conditions of participation can be found in the ITT documents

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 80%Price: 20%
Published sub-criteria (2)
  • Technical: 80%
  • Commercial: 20%
Published award criteria (2)
  • Commercial
  • Technical
Lot distribution rule: Tenderers must identify their preferred Lot within the Qualification Envelope. Each Lot will be award to the highest scoring Tenderer for that Lot. In the event of a tie the below tie break procedure will apply: Technical questions will be ranked by weighting. The Authority will compare Tenderer scores question by question, in descending order of weighting, until one Tenderer achieves a higher score. At that point, no further scores will be considered.
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
15 Jul 2025, 14:06 BST
Last source update
10 Aug 2026, 14:29 BST
Award evaluation window
Submission end – 18 May 2026
Authority reference
ITT_30558
FTS notice number
2026/S 000-000404
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work servicesSocial work services without accommodation
Delivery area
London (UKI33)
Official registry OCID
ocds-h6vhtk-055f81 Find a Tender
Contract terms summary

As per the contract.

Review and risk notes
Risks

As per the contract.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
6 Feb 2026, 12:00 GMT
Clarification deadline
23 Jan 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

wcc.ukp.app.jaggaer.com ↗

Timeline

15 Jul 2025 → 1 Sept 2026 · 10 dates
  1. Planning notice published
    15 Jul 2025, 14:06 BST
  2. Market engagement377 days ago
    8 Oct 2025, 23:59 BST

    Royal Borough of Kensington and Chelsea Council is seeking expressions of interest from housing providers who have properties suitable for delivering mental health supported accommodation services. We will be going out to tender for a Mental Health Supported Accommodation service provider towards the end of October 2025. The service will be delivered from the 1st June 2026 for 5 years within the Royal Borough of Kensington and Chelsea.

    The Council is looking for up to 22 self-contained units across up to 2 buildings, that also have space for support staff to work from. We are not looking for HMO (House in Multiple Occupation).

    Please find link to a questionnaire below that will be used to gather information about existing properties in the area that are suitable for delivering the service from.

    forms.office.com/e/ww8pSbz0Cp ↗

  3. Next notice expected334 days ago
    20 Nov 2025, 23:59 GMT
  4. Tender notice published289 days ago
    5 Jan 2026, 15:32 GMT
  5. Clarification questions by271 days ago
    23 Jan 2026, 17:00 GMT
  6. Submission deadline257 days ago
    6 Feb 2026, 12:00 GMT
  7. Award decision expected by155 days ago
    18 May 2026, 23:59 BST
  8. Assessment summaries sent72 days ago
    10 Aug 2026, 00:00 BST
  9. Latest notice published72 days ago
    10 Aug 2026, 14:29 BST
  10. Contract starts50 days ago
    1 Sept 2026, 00:00 BST

Notice history

12 events · 5 releases on Find a Tender · since 15 Jul 2025
  1. Preliminary market engagement notice published
    15 Jul 2025, 14:06 BST
    UK2
  2. Preliminary market engagement notice published
    16 Jul 2025, 16:08 BST
    UK2
  3. Preliminary market engagement notice published
    1 Oct 2025, 16:08 BST
    UK2
  4. Published value updated to £0
    1 Oct 2025, 16:08 BST
    was £10,000,000
  5. Tender notice published
    5 Jan 2026, 15:32 GMT
    UK4
  6. Published value updated to £12,299,000
    5 Jan 2026, 15:32 GMT
    was £0
  7. Status changed to active
    5 Jan 2026, 15:32 GMT
  8. Procurement method changed
    5 Jan 2026, 15:32 GMT
  9. Deadline published: 6 Feb 2026, 12:00 GMT
    5 Jan 2026, 15:32 GMT
  10. Contract award notice published
    10 Aug 2026, 14:29 BST
    UK6
  11. Status changed to complete
    10 Aug 2026, 14:29 BST
  12. Contract signature expected
    7 Sept 2026, 23:59 BST
    scheduled
Routine re-releases (5)
  • 2025-07: 2 releases · 15 Jul 2025, 16 Jul 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £12,194,1922 awards exc. VAT
Bids received 31 from SMEs
Named bidders 3published on the award notice
Awarded toValueDateStatus
Lot 1 · North Cluster1 award
Onecare-UK LtdSME1 Oct 2026 – 30 Sept 2031 · up to 1 Oct 2033Extensions: The Authority reserves the right, at its absolute discretion, to extend the contract for a further period of up to twenty-four (24) months. Any extension will be subject to satisfactory contractor performance, ongoing service requirements, and the Authority's approval.£5,649,19210 Aug 2026Awarded
Lot 2 · South Cluster1 award
Turning Point (Services) Limited1 Oct 2026 – 30 Sept 2031 · up to 30 Sept 2033Extensions: The Authority reserves the right, at its absolute discretion, to extend the contract for a further period of up to twenty-four (24) months. Any extension will be subject to satisfactory contractor performance, ongoing service requirements, and the Authority's approval.£6,545,00010 Aug 2026Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · North Cluster2final-stage tenders · 3 at stage one10—
2 · South Cluster1final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

2 public bodies on the notice

The Royal Borough of Kensington & Chelsea

Contracting authorityPublic authority - sub-central government GB-PPON: PPRX-1592-MXGN Town Hall, Hornton Street, London, London, W8 7NXContact email

Consortium members and other public bodies

  • Westminster City CouncilContracting authorityPublic authority - sub-central governmentGB-PPON: PJVD-6261-BPPJ London, LondonContact email

Bidders & participating suppliers

3 commercial parties on the notice · 2 awarded
  • Look Ahead Care and Support LimitedBidder / tendererGB-PPON: PLBV-2915-MQYV 439 Caledonian Road, London, London, N7 9BG
  • TURNING POINT (SERVICES) LIMITEDAwarded supplierGB-PPON: PPMC-1219-BYDL Standon House, 21 Mansell Street, London, London, E1 8AAContact email
  • onecare uk ltdAwarded supplierGB-PPON: PZCT-9383-JBQQ 91 welldon crescent, LONDON, London, hA11QWContact email

Official documents & specifications (6)

Official links; attachments are not copied

Notices published for this procedure