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Official procurement procedure

MEIC Information, Assistance and Advice Helpline

Education and training services
Electronic message and information services
Mobile-telephone services
+4 more
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Welsh Government: "MEIC Information, Assistance and Advice Helpline". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityWelsh GovernmentScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Welsh Government
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Welsh Government. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4.6Bids / Report
19.5% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 90 active published awards; 77 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityWelsh Government
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published12 Jul 2022, 13:53 BST
Last source update12 Jul 2022, 13:53 BST
Recurring procurementNot published
ClassificationEducation and training services, Electronic message and information services, Mobile-telephone services, Public-telephone services, Short Message Service (SMS) services, Telephone and data transmission services, Welfare services for children and young people
Delivery area
OCIDocds-h6vhtk-032020
What is being bought
Provision of a national information, assistance and advice service for children and young people for up to 24 hours a day, 7 days a week and 365 days a year. It will continue to operate under the recognised brand of MEIC.
What changed
From the official release history
  1. tender value changed
    12 Jul 2022, 13:53 BST
  2. Status changed to complete
    12 Jul 2022, 13:53 BST
  3. Official notice release published
    12 Jul 2022, 13:53 BST
  4. Submission deadline changed to published date
    12 Jul 2022, 13:53 BST
  5. Published value updated to £2,370,750
    10 Mar 2022, 08:56 GMT
  6. Status changed to active
    10 Mar 2022, 08:56 GMT
  7. Official notice release published
    10 Mar 2022, 08:56 GMT
  8. Submission deadline changed to 13 Apr 2022, 14:00 BST
    10 Mar 2022, 08:56 GMT
  9. Buyer information updated
    10 Mar 2022, 08:56 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    MEIC is a Welsh Government funded confidential, anonymous, and free bilingual helpline service for children and young people up to the age of 25 in Wales providing information, useful advice and support need and are open 8am - midnight, 7 days a week, by phone, SMS text and instant messaging. It provides confidential support empowering children and young people to get their voices heard on what matters to them. The telephone line currently operates between 8am and 12 midnight. The service provides invaluable support to children and young people in Wales which has been in even greater need during the pandemic, particularly during lockdown periods when children and young people were not able to access school, social clubs and the support of friends and wider support mechanisms outside of their home. The MEIC service is specific to Wales only and therefore has been an additional provision to offer advocacy, advice and support via online support, text and telephone. The service is also extended to professionals and to the families and carers of children and young people in Wales to assist them in providing direct support to children and young people.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    12 Jul 2022, 13:53 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 27 Jun 2022, 00:00 BST · £2,369,181
Commercial outcome and competition
Awards
ProMo Cymru Limited
Not published · Not published · active
Contracts
Contract
£2,369,181 · signed 27 Jun 2022, 00:00 BST · active
Bid statistics
bids: 2 (lot 1)
electronicBids: 2 (lot 1)
foreignBidsFromEU: 0 (lot 1)
foreignBidsFromNonEU: 0 (lot 1)
smeBids: 0 (lot 1)
Buyer and organisations in this procedure

Welsh Government

Contracting authority GB-FTS-1044
View buyer profile
  • Welsh Government
    buyer
    centralPurchasingBody

    Corporate Procurement Services, Cathays Park, Cardiff, UKL, CF10 3NQ
    +44 3000257095
  • High Court
    reviewBody

    Royal Courts of Justice, The Strand, London, WC2A 2LL
    +44 2079477501
  • ProMo Cymru Limited
    supplier

    17 West Bute Street, Cardiff, UK, CF105EP
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published