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Published 15 Sept 2026, 13:26 BST
Official UK Procurement Procedure

Media Monitoring Software — UK Public Procurement Procedure

Official notice
Multi-lot
services
Below threshold - open competition
Below threshold
SME suitable
VCSE suitable
Final published estimate
£93,333
Initial estimate £136,400 · 1 value update in timeline
Submission deadline
12 Oct 2026, 10:00 BST
26d 10h leftTypical competition: 8 bidsThis authority · all categories · 24 months · n=6 bid reports
Clarification Cut-Off
5 Oct 2026, 10:00 BST
Tender enquiry deadline · 4 lots
Contract duration
4 yrs (with extension options)
Starts 1 Feb 2027, 00:00 GMT

What is being bought & procurement scope

Procurement Scope & Specification
Tenderline summary generated from the published notice
Executive Summary: Senedd Cymru / Welsh Parliament: "Media Monitoring Software". Published status: active. Published value: £93,333. 4 published lots. Recorded submission deadline: 12 Oct 2026, 10:00 BST. Published submission portal: etenderwales.ukp.app.jaggaer.com.

Official Requirement Description:

This notice is to advise bidders this opportunity is live on e-Tender Wales until 10:00 on 12/10/2026. The Senedd requires software solutions to support media monitoring, press office management, social media management and social media listening activities. These services play an important role in helping the Senedd understand the reach, impact and effectiveness of its communications activity, monitor public and media discussion, and support engagement with people across Wales. The procurement has been structured into four separate lots to enable suppliers to bid for individual, multiple, or all lots with one or multiple systems.

Lots and requirements (4)

Procurement Structure
Published by the contracting authority
  • Lot 1 · #1
    Media Monitoring
    active
    Options
    Published value£20,833
    The software is required to monitor keywords on local, national and UK-wide media. This will include print, digital and broadcast media. The system must be able to monitor Welsh language media, and be able to collate coverage.
    Contract period:
    1 Feb 2027 — 31 Jan 2031 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Turnover benchmark:
    ~£10,410/yr
    Options / extension:
    The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
  • Lot 2 · #2
    Press Office Management
    active
    Options
    Published value£4,167
    The Senedd's News Team requires a press office management system to support media relations, enquiry handling, contact management and media distribution activities. The system should help improve efficiency, strengthen relationships with journalists and ensure organisational knowledge is retained and shared across the team.
    Contract period:
    1 Feb 2027 — 31 Jan 2031 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Turnover benchmark:
    ~£2,082/yr
    Options / extension:
    The Commission is currently considering whether the services within Lot 2 may be delivered internally and therefore reserves the right to: • award Lot 2 to the highest scoring tenderer; • decide not to award Lot 2 to any supplier and instead deliver the services in-house; or • abandon Lot 2 without award. The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
  • Lot 3 · #3
    Social Media Management
    active
    Options
    Published value£26,667
    The software should enable the Senedd to efficiently plan, publish, manage, monitor and evaluate content across its official social media channels. It should support day-to-day communications activity, audience engagement, campaign delivery and performance reporting.
    Contract period:
    1 Feb 2027 — 31 Jan 2031 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Turnover benchmark:
    ~£13,324/yr
    Options / extension:
    The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
  • Lot 4 · #4
    Social Media Listening
    active
    Options
    Published value£41,667
    The software should provide comprehensive monitoring, analysis and reporting of online conversations relevant to the Senedd, supporting proactive reputation management, audience insight, campaign evaluation and early identification of emerging issues. The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.
    Contract period:
    1 Feb 2027 — 31 Jan 2031 (4 yrs)
    Eligibility:
    SME eligible
    VCSE eligible
    Turnover benchmark:
    ~£20,819/yr
    Options / extension:
    There may be a requirement for our Security team to utilise aspects of the listening software, including requiring access to more licences and more keywords with near real-time notifications. This may not be needed for the full duration of this requirement, or at all. We will notify the successful supplier in advance should this requirement be needed. The Commission may purchase more user licences, credits or other consumables based on unforeseen demand and needs.

Published award criteria & contract terms

From this notice
Only criteria and terms published on this notice. Conditions of participation in the tender pack are not inferred.
Evaluation weighting
Lots publish different evaluation splits — there is no single procedure weighting.
Media Monitoring
Quality: 102
Price: 80
Social value: 18
Press Office Management
Quality: 102
Price: 80
Social value: 18
Social Media Management
Quality: 102
Price: 80
Social value: 18
Social Media Listening
Quality: 102
Price: 80
Social value: 18
Published terms
Contract duration4 yrs (with extension options)

Procedure terms & legal framework

Procedure methodBelow threshold - open competitionLegal basis
UKPGA · 2023/54
Procurement Act 2023
Procurement categoryservices
Notice statusOpen for tenderProcurement thresholdSub-thresholdRegulatory regimeStandard commercial regime
Commercial structureStand-alone contract (No framework)Competition typeCompetitive procedureGPA WTO coveredUnspecified in notice
Recurring procurementNo (One-off requirement)First published15 Sept 2026, 13:26 BSTLast source update15 Sept 2026, 13:26 BST
Estimated future notice24 Aug 2026, 23:59 BSTClassification (CPV)Communication and multimedia software package, Database and operating software package, Software supply services
Delivery area
Wales (UKL)
Official Registry OCIDocds-h6vhtk-06ceb6

How to participate & submission route

Official notice
Submit via Sell2Wales
Authorized E-Sourcing Portal
Supplier login required
Online submission allowed
Open official portal workspace ↗
Access & Registration note: Free Wales registration; eTenderWales runs on Jaggaer
Expression of interest (EOI)—Tender submission deadline
12 Oct 2026, 10:00 BST
Clarification deadline
5 Oct 2026, 10:00 BST
Submission channelOfficial e-sourcing portalElectronic submissionAllowedAccepted languagesEnglish (en)
Participation feeFree of charge (Open access)
Detailed Submission Instructions & Authority Contacts
From official release
Timeline
  1. Pipeline notice
    20 Jul 2026, 12:24 BST
  2. Procedure published
    15 Sept 2026, 13:26 BST
  3. engagement
    31 Jul 2026, 23:59 BST · scheduled
    Interested suppliers can request the pre market engagement questionnaire by emailing [email protected]. The deadline for responses is 10am on 31/07/2026. The information gathered through this engagement will support the Commission in shaping any subsequent procurement strategy. Participation is voluntary, and responses will be used for research and planning purposes only. Completion of the questionnaire does not form part of any formal procurement process, nor does it create any obligation or advantage in any future tender. Suppliers with relevant experience are encouraged to take part. Your insights will help ensure that any future approach is well informed, proportionate, and aligned with best practice. We appreciate your time and contribution to this engagement exercise and look forward to hearing from you.
  4. Clarification deadline
    5 Oct 2026, 10:00 BST
  5. Submission deadline
    12 Oct 2026, 10:00 BST

Commercial outcome and contract awards

Awards (0)No award published
Contracts (0)No contract published
Bid statisticsNo aggregate bid statistics published
Notice history
From official release and amendment events
  1. Published value updated to £93,333
    15 Sept 2026, 13:26 BST
  2. Status changed to active
    15 Sept 2026, 13:26 BST
  3. Official notice release published
    15 Sept 2026, 13:26 BST
  4. procurement method changed
    15 Sept 2026, 13:26 BST
  5. Submission deadline changed to 12 Oct 2026, 10:00 BST
    15 Sept 2026, 13:26 BST
  6. Official notice release published
    20 Jul 2026, 12:24 BST

Contracting authority & participating public bodies

Senedd Cymru / Welsh Parliament

Contracting authority
GB-PPON-PZHB-8494-NVZZ
View buyer profile →

Official Documents & Specifications (2)

Official links; attachments are not copied