Find a TenderAwardedContract award notice
Published 31 Oct 2025, 13:51 GMT

Official UK procurement notice

Managed service for Street Marshals

Official notice

Authority: Taunton Town Council (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£255,000≈ £85k / year · £310,000 inc. VAT · 1 value update0.1% below published estimate
Submissions closed 12 Jan 2026awarded 1 Apr 2026
Awarded to STOREWATCH.CO.UK LIMITED
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2030 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Create a safe and welcoming place: by using street ambassadors/marshals to create a friendly and welcoming place for people to shop and spend time in, improving the safety and security of the town centre. Safer towns will lend itself to increased footfall and more potential business for local retailers. The safe streets will entice people to venture out and explore the area, providing a boost to the local economy and improve investment opportunities.

The role of the street marshal will be to assist where possible, approach groups of people to ensure all is well and to be that helping hand, you'll be required to engage with local businesses and identify hotspots of ASB issues.

Street marshals will look to work with a range of town centre users, this will include businesses, residents, visitors, community groups, street performers, buskers and street traders, the local policing team to ensure that the town maintains a safe and secure environment for all to prosper and grow.

Street marshals could have certification, licenses and training in the following;

  • SIA
  • Conflict management
  • Physical intervention
  • Safeguarding children
  • Vulnerable adult protection
  • Welfare and vulnerability engagement
  • "Ask for Angela"
  • First Aid
  • Prevention of violence against women and girls
  • Anti-racism, LGBTQA+
  • Handling conflict with teenagers

Supporting Local Business Communications: Street marshals will support the town centre businesses by allowing the businesses to report town centre issues, ranging from verbal abuse, shoplifting and more serious crime where possible, the use of digital platforms or software (such as UKPAC) should be integrated to streamline reporting, enable real-time updates, and facilitate information sharing between marshals, businesses, and authorities. towards businesses via the radio link system.

  • The authority expects to re-tender this requirement around 1 Dec 2029, 23:59 GMT.

CPV: Public security services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEPublished value£255,000
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2030 with extensionsValue: £255,000 exc. VAT · £310,000 inc. VAT
Delivery: South WestEligibility: SME eligible
Extensions: One , one year extension available

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Price: 100%
Published sub-criteria (1)
  • Price/quality: 100%
Published award criteria (1)
  • Price/quality
What this means for your bid
  • Price carries 100 of 100 points: a 10% discount moves about 10 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Dec 2029
First published
31 Oct 2025, 13:51 GMT
Last source update
3 Jun 2026, 14:39 BST
Award evaluation window
Submission end – 31 Jan 2026
FTS notice number
2025/S 000-077413
Latest notice
Contract award notice (UK6)
Classification (CPV)
Public security services
Delivery area
South West (UKK23)
Official registry OCID
ocds-h6vhtk-05d810 Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
12 Jan 2026, 12:00 GMT
Clarification deadline
29 Dec 2025, 23:59 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Please submit to email address in the documents by the published deadline

www.taunton-tc.gov.uk ↗

Timeline

31 Oct 2025 → 3 Jun 2026 · 10 dates
  1. Planning notice published356 days ago
    31 Oct 2025, 13:51 GMT
  2. Market engagement345 days ago
    11 Nov 2025, 23:59 GMT

    Any expressions of interest please email:

    [email protected]

  3. Next notice expected344 days ago
    12 Nov 2025, 23:59 GMT
  4. Tender notice published330 days ago
    26 Nov 2025, 16:26 GMT
  5. Clarification questions by297 days ago
    29 Dec 2025, 23:59 GMT
  6. Submission deadline283 days ago
    12 Jan 2026, 12:00 GMT
  7. Award decision expected by264 days ago
    31 Jan 2026, 23:59 GMT
  8. Contract starts205 days ago
    1 Apr 2026, 00:00 BST
  9. Assessment summaries sent142 days ago
    3 Jun 2026, 00:00 BST
  10. Latest notice published141 days ago
    3 Jun 2026, 14:39 BST

Notice history

9 events · 3 releases on Find a Tender · since 31 Oct 2025
  1. Preliminary market engagement notice published
    31 Oct 2025, 13:51 GMT
    UK2
  2. Tender notice published
    26 Nov 2025, 16:26 GMT
    UK4
  3. Published value updated to £255,000
    26 Nov 2025, 16:26 GMT
    was £240,000
  4. Status changed to active
    26 Nov 2025, 16:26 GMT
  5. Procurement method changed
    26 Nov 2025, 16:26 GMT
  6. Deadline published: 12 Jan 2026, 12:00 GMT
    26 Nov 2025, 16:26 GMT
  7. Contract award notice published
    3 Jun 2026, 14:39 BST
    UK6
  8. Status changed to complete
    3 Jun 2026, 14:39 BST
  9. Contract signature expected
    1 Jul 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £254,6901 award exc. VAT
Bids received 99 from SMEs
Awarded toValueDateStatus
STOREWATCH.CO.UK LIMITEDSMEManaged services For Street Marshals1 Jul 2026 – 31 Mar 2029 · up to 31 Mar 2030Extensions: One one year extension available£254,6901 Apr 2026Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
9final-stage tenders90—

Contracting authority & participating public bodies

Taunton Town Council

Contracting authorityPublic authority - sub-central government GB-PPON: PMDN-7336-NLLJ Deane House, Taunton, South West, TA1 9QQContact email

Bidders & participating suppliers

1 commercial party on the notice
  • STOREWATCH.CO.UK LIMITEDAwarded supplierGB-COH: 04454109GB-PPON: PCYQ-2361-DCGJ Unit 30 Ventura Place, Poole, South West, BH16 5SWContact email

Official documents & specifications (5)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure