Official UK procurement notice
Lift Servicing and Maintenance · Hoistway Ltd for Tai Hedyn Limited (Dec 2025)
Authority: Tai Hedyn Limited (Public body)
What is being bought
Published requirement descriptionLift Servicing and Maintenance
Tai Hedyn Limited, trading as Hedyn ("the Association") requires a Contract for Passenger Lift Maintenance and Servicing at various sites. Eight lifts in four different properties will be on a fully comprehensive cover and the remainder will be a service only
where all repairs are to be quoted, for convenience and to avoid delays any repairs £500 excluding VAT or less the contractor can carry out without waiting for authorisation.
All planned maintenance will be carried out within Hedyn stipulated working hours and tailored to the Association's requirements. There must be a 24hour call out service number that Hedyn staff can contact in the event on an emergency. The contractor will make arrangements for all phone lines in lifts to be transferred to the contractors contact number for ongoing monitoring within the first 48 hours of commencement of the contract.
CPV: Lift-maintenance services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£127,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Award Criteria: 70%
- Commercial Response: 30%
Published award criteria (2)
- Commercial Response: Commercial Response Schedule of Rates Rate Card Materials Mark Up Please refer to the Invitation to Tender (ITT) documents for full details.
- Award Criteria: Quality questions relating to the subject matter of the contract and service delivery. Please refer to the Invitation to Tender (ITT) documents for full details.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 9 Dec 2025, 19:17 GMT
- Last source update
- 1 May 2026, 11:31 BST
- Authority reference
HEDYN/CYCL/2518- FTS notice number
2025/S 000-081265- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f248Find a Tender
How it was run
Official notice- Submission deadline
- 22 Jan 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
www.delta-esourcing.com/tenders/UK-title/682… ↗
The Invitation to Tender (ITT) documents can be obtained using the weblink above for Hedyn's E-Tender Portal. This is also the portal where Tender Responses must be submitted.
Timeline
9 Dec 2025 → 1 May 2026 · 4 dates- Tender notice published317 days ago9 Dec 2025, 19:17 GMT
- Submission deadline273 days ago22 Jan 2026, 12:00 GMT
- Contract starts175 days ago1 May 2026, 00:00 BST
- Latest notice published174 days ago1 May 2026, 11:31 BST
Notice history
3 events · 2 releases on Find a Tender · since 9 Dec 2025- Tender notice published9 Dec 2025, 19:17 GMTUK4
- Contract details notice published1 May 2026, 11:31 BSTUK7
- Status changed to complete1 May 2026, 11:31 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Hoistway LtdSME | £62,100 † | — | Awarded |
Contracts
Lift Servicing and Maintenance · Hoistway LtdSME
- Signed
- 30 Apr 2026
- Value
- £62,100
- Period
- 1 May 2026 – 30 Apr 2028 · up to 30 Apr 2029 with extensions
- Status
- active
- Extensions
- The duration of the Contract will be for 24 months with an option to extend for up to a maximum of a further 12 months at the discretion of the Association and subject to satisfactory contractor performance.
- Options
- The Association reserves the right to: a. to directly award additional or repeat, goods, works or services related to the subject matter of this procurement; b. to modify the contract to ensure that it continues to meet the requirements of the Association with regard to the Goods Services and / or Works related to the subject matter of this Procurement; c. to modify the contract in for the materialisation of a known risk in the following circumstances: • site / asset acquisition; • site / asset disposal; and • replacement lift / refurbishment / upgrade works that are subject to 12 months warranty post practical completion.
7 agreed KPIs: Emergency Call Out for Lift Entrapments · Emergency Call Out for Lift Breakdowns and Reactive Repairs During Normal Working Hours · Emergency Call Out for Lift Breakdowns and Reactive Repairs Out Of Normal Working Hours …
- Emergency Call Out for Lift Entrapments
- Emergency Call Out for Lift Breakdowns and Reactive Repairs During Normal Working Hours
- Emergency Call Out for Lift Breakdowns and Reactive Repairs Out Of Normal Working Hours
- Maintenance and Service Visits Within Required Timescales
- Repairs Completed Within Specified LOLER Timescales
- Completion of First Time Fix Repairs
- Documentation and Job Closure
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- HOISTWAY LTD.Awarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Tender notice Tender notice on Find a Tender